Customer Reviews for Northwest Sporting Goods
(U-Haul Neighborhood Dealer)

735 comentarios

178 Rowley St   Winsted, CT 06098

(860) 379-1441

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 5:30 p. m.
  • Sáb.: 6:30 a. m. - 4 p. m.
  • Dom.: 6:30 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(860) 379-1441

178 Rowley St
Winsted, CT 06098

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 5:30 p. m.
  • Sáb.: 6:30 a. m. - 4 p. m.
  • Dom.: 6:30 a. m. - 12 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I have rented from this location often. GREAT PEOPLE AND GREAT SERVICE! You need a rental and you dont get it here you're treating yourself wrong.

Terance G. 
Clasificación:
3.0

I would like to know why I can't rent at the New Hartford, CT location anymore. That location is very convenient to my home.

Chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hecmar L. 
Clasificación:
5.0

My new go to rental place

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela C. 
Clasificación:
5.0

John does a terrific job serving his customers. I've rented twice from John in the last 12 months he is always friendly, personable and responsive. Thank you John

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jozsef F. 
Clasificación:
4.0

There were not enough blankets for rental and they said the problem is that their inventory is incorrect and U-Haul needs to update it.

Patricia B. 
Clasificación:
4.0

It would have been great to have the mobing blankets we requested. But it was taken off our bill.

Joshua C. 
Clasificación:
5.0

No improvement needed at this time.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

The truck had the gas cap off hanging from a wire, the check engine and trailer lights kept coming on, even tough we had no trailer. Other than that, it worked fine.

Tamas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

Release money that you initially hold on customers accounts. I rented over a week ago and my funds haven't been released but I was charged a different amount from what is being held.

Ashley W. 
Clasificación:
5.0

Staff was friendly, quick check in and easy drop off.

James C. 
Clasificación:
5.0

Great place the people their are very friendly and fast service

Robert L. 
Clasificación:
5.0

I had trouble with the windshield wipers. I believe that you should pay attention to r the details.

Thomas G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kiesha S. 
Clasificación:
5.0

Did not have the truck I reserved so had to get smaller

Jessica H. 
Clasificación:
5.0

The I believe who is the owner of this company is amazing, he's helped me out before with a rental and again this time and both times he's gone above and beyond. I won't rent from anyone else and the store is great for hunting, fishing supplies etc.

Melody S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waldy Dejesus F. 
Clasificación:
5.0

There is nothing to improve at this location. They know how to perform their job and they do it well. That's why I always go back to them. Overall, great people and great job. Thanks guys.

Saida A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea J. 
Clasificación:
4.0

Truck bogged down going up hill and transmission seemed to be skipping! Exhaust leak…loud muffler. It got the job done but perhaps need maintenance.

Deborah S. 
Clasificación:
3.0

Clean the trucks out before renting them.

Jonathon S. 
Clasificación:
5.0

John is the best wouldnt go anywhere else for my rent a truck needs!!

craig A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete E. 
Clasificación:
5.0

I tried to pay with a 2nd Credit card and it wouldn't accept. Allow more than 1 payment method to pay for the bill.

Todd S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

The check out was quci , truck availabliltiy.I will definitely go back. Great job.

Anthony D. 
Clasificación:
5.0

Everyone was friendly and helpful

Genevieve A. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott F. 
Clasificación:
3.0

No need to do check-in online. There was no line at the desk.

Wouter V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda T. 
Clasificación:
5.0

Just excellent

JOHN S. 
Clasificación:
4.0

The inside trailer walls seemed very dirty, especially the inside of the door? It also smelled strongly of gasoline or some other petroleum product.

Brian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brice J. 
Clasificación:
4.0

Online check in always works horribly.

Andrew Y. 
Clasificación:
3.0

Place was closed when I went to drop off the truck.

JOSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joez Luez P. R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin C. 
Clasificación:
5.0

I've used this location for years. They are always so kind and curtious. They are just awesome.

Saida A. 
Clasificación:
5.0

El cliente no dejó un comentario.

paige S. 
Clasificación:
3.0

The door seal on the driver side door kept falling off, every time I opened the door I needed to re-attach the door seal. I used the online app to pick up the truck since I arrived before the store was open. But when I got to the step to get the keys, I was instructed to go inside to get the key from the attendant. What is the point of an automated pick up app if I need to deal with a human to get the key??? Luckily the store was open early and the guys were great to deal with.

William B. 
Clasificación:
5.0

Everyone was friendly and helpful. Instructions were clear, location was great! Easy process and great equipment, very satisfied!

Jaye A. 
Clasificación:
2.0

Car reeked of cigarette smoke. No direction given in finding the right vehicle, just gave us a key and let us walk around the lot aimlessly. This was after we waited 45 minutes for the processing of our reservation even though we had already reserved it online because they were “having trouble” with the computers. Ok, glitches happen, but there was no apology and no effort to compensate us for making us late - they didn't even credit us the lost time and gave us 3 hours instead of 4. Really crappy organization.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamarr S. 
Clasificación:
5.0

Easy check in/out. Great, easy location.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Catherine Z. 
Clasificación:
5.0

They were very helpful and would definitely recommend this location. Don't have any recommendations only to keep up the good work.

Ismaila B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Friendly staff and very helpful.

John M. 
Clasificación:
5.0

"The gentleman that handles the rentals was awesome. Pleasant and informative

Jacklyn F. 
Clasificación:
1.0

I did not rent a uhaul please investigate

Michael N. 
Clasificación:
5.0

Truck had a shimmy at 45-50mph forgot to mention to owner when I returned it

Jonathan S. 
Clasificación:
5.0

Perform routine engine maintenance. Original rental had check engine light on and temperature gauge came on 1 mile destination.

Paul E. 
Clasificación:
5.0

Excellent and outstanding service

pamela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio F. 
Clasificación:
4.0

Excelente

Jim J. 
Clasificación:
3.0

The return process was very easy and fast. Just called the number, told them I was returning a trailer and done.

Dimitrje H. 
Clasificación:
5.0

Friendly and efficient service! I don't have any recommendations.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
3.0

The truck I was given was filthy inside, pieces rope and bunnies left by previous renter. Unfolded blankets covering a tire and a dolly which I didn't rent. The fuel reported on the rental form was inaccurate to the reading in the truck, there was damage to vehicle that was not checked/reported and marked with x sticker. I did not have time to go back into the store but I took photos of gas gage and damage. I also upon arriving at my pick up and seeing the mess in the truck, called the Uhaul location.

BERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA G. 
Clasificación:
5.0

Nothing. Truck was going on a long trip across the US and facility gave us the newest truck that they had on the lot. Much appreciated!!

ROBERT A. 
Clasificación:
5.0

Nothing! You guys are great!

Ed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Great people. Very friendly and helpful to a first time renter. I would recommend the Winsted store auto anyone moving large items.

MATTHEW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA S. 
Clasificación:
4.0

The van had some garbage in the cab, and the windshield washer was non-functional.

SERENA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

SOSKIASHANTARE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMMADABDEL-AZ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA W. 
Clasificación:
4.0

Had a lot of difficulty starting the truck the day I rented. Was extremely cold but all day it gave me problems when I went to start it. Was given a truck with a cracked passenger mirror which is a bit dangerous driving such a large vehicle. The back door was frozen shut had to have one of guys inside pry open with a crowbar. Had they not been open when I picked it up I would have been out of luck. I would think that the place you are renting from should make sure everything is all set prior to pick up.

Theresa G. 
Clasificación:
5.0

Easy, fantastic to deal with!

FRED S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

Very friendly staff!

DANIEL O. 
Clasificación:
5.0

Used this depot several times to rent from. Very friendly courteous and friendly. Would use this company again!

NICOLETTE K. 
Clasificación:
5.0

Very organized and helpful

GEORGE J. 
Clasificación:
5.0

We tried for 20 minutes and could not get photo to upload..only huge issue for mileage

KRISTIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthias D. 
No se han enviado comentarios para esta ubicación.

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