The gentleman who helped us was knowledgeable, helpful and polite. We had issues with our account not showing our reservation, but he was able to easily solve the problem.
Tonya V.
Customer Reviews for Northwest Rental
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I THOUGHT THAT THE SERVICE AT THIS WAS EXSALINT AND VERY FRIENDLY. I would Reckamind this location to anyone.
PAULINE C.Csr showed up at our residence to harass us because we were late.
CANDICE Y.Extraordinario servicio al cliente
NATHAN R.This place is not to be trusted. They know nothing about company policy nor do they even care about what kind of coverages you have. Do not take any of their reccomendstions to go to a locksmith and have a key replaced IF you have coverages. Just call roadside assistancd instead. This place "allowed" me to rent a uhaul for 14 days due to a lost ignition key for the uhaul itself. Get coverage! Those keys cost nearly $400 to replace. This rental costed me nearlt $500 due to needing to have my rental period extended for so long as I attempted to locate a key that I had coverage for.
JOSHUA M.Have a better sign so people can see the u-haul area is in the back
steven D.The staff were so helpful and nice. They were great!
BRYAN K.Excellent experience! Once again, great staff!
David I.The appliance hand truck was very old and needed to be retired. It didn't look like it was U-Haul equipment.
Steven M.The trailer has some unreported damage but was fine to use and returned early the same day.
GREGORY G.Truck was dirty inside when I got it. But it is what it is.
JASON B.Excellent service at pickup. Very helpful. No problems at all.
DANA K.both of the Uhaul employees did a great job of helping me decide which trailer would be the best. They hooked up the trailer and when I returned they unhooked the trailer. They were very professional and friendly.
robert S.Efficient and professional
Dolly C.Very helpful, friendly and informative.
Pamela S.UR representative carried himself professionally, making us comfortable, he made sure we understood rental contract. I would be happy to recommend ur location to anyone looking for a truck rental & I will use u. Thank you
Linda H.The guy who checked me out went above and beyond to ensure that the trailer fit my truck properly and helped get things situated very well. Very nice guy.
Travis M.Took 25 minutes to check in even though I had already done the online check in because he couldn't get the computer to work. Was short and rude. Same individual when I dropped off. Zero help and again short and rude. The online drop off was a hassle and did not work well. Will certainly never pick up a U-Haul or buy anything from that location again.
Randall J.Nothing. The gentleman that helped me was extremely kind and efficient. No room for improvement. Very pleased.
Tanja O.