Customer Reviews for Northwest Furniture Outlet Inc
(U-Haul Neighborhood Dealer)

899 reviews

23300 S Hwy 99E   Canby, OR 97013

(503) 266-6300

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Sat: 9 am–6 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(503) 266-6300

23300 S Hwy 99E
Canby, OR 97013

Services at this Location:

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Sat: 9 am–6 pm
  • Sun: 9 am–5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff was professional, friendly, and accommodating. They did their best to assist me in securing the right equipment for my needs. There were no problems or improvements needed at this time

Jon Burch 
Rating:
5.0

Customer did not leave a comment.

Brandon Chorum 
Rating:
4.0

I was forced to go to a U-haul that was closed. Using you online services sucked.

Charlotte Heard 
Rating:
5.0

None. Fast friendly service

Ed Drennan 
Rating:
4.0

There was a lot of dirt in the cargo bay that didnt cleaned out from previous user. Otherwise a good experience

Eric Christensen 
Rating:
5.0

Great Service

Jeriann Diederich 
Rating:
5.0

Customer did not leave a comment.

SHERRY RENEE VANKEULEN 
Rating:
5.0

Customer did not leave a comment.

RAY CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Michael Hays 
Rating:
5.0

Customer did not leave a comment.

Judith Smith 
Rating:
5.0

the engine would over-rev before shifting but otherwise it was a great experience

Paul Wieck 
Rating:
5.0

Windshield wipers stopped working, in February, in Oregon. Obviously, a problem.

John boyle 
Rating:
3.0

The vehicle did not have a full tank when I picked it up, just doesn't scream 'we care about you during this challenging time in your life (aka moving is NEVER stress-free but renting a Uhaul could be managed/handled better). The vehicle back end where you store everything had to be swept out by ME from the former customers garbage (and it was entire dust pan full of garbage)! I was just given a 'so sorry for that', nothing more. Moving is stressful and the least that could've been done was more than a verbal apology. I cannot recommend your Uhaul services for the reasons of the two items listed above and lack of hospitality provided. I left the vehicle in better shape then I collected it originally.

Michelle Davis 
Rating:
5.0

Customer did not leave a comment.

Erin Burckhard 
Rating:
5.0

Customer did not leave a comment.

Christie Gorsline 
Rating:
5.0

Customer did not leave a comment.

Steve Trefzger 
Rating:
5.0

They were helpful, had the truck ready and available when I came in, and the process was completed in a few minutes.

Manfred Zysk 
Rating:
4.0

Customer did not leave a comment.

Jane Corlew  
Rating:
5.0

Customer did not leave a comment.

TIFFANY RICE 
Rating:
5.0

Customer did not leave a comment.

todd jacobson 
Rating:
5.0

Great people, very nice and efficient. Best U haul experience ever!

David Fults 
Rating:
5.0

Customer did not leave a comment.

GARY HANCOCK 
Rating:
5.0

Customer did not leave a comment.

todd jacobson 
Rating:
5.0

Customer did not leave a comment.

Chris Watson 
Rating:
5.0

It was an excellent experience and a seamless move. Thank you.

philip SCHOT 
Rating:
4.0

Customer did not leave a comment.

JOHN GUNTER 
Rating:
5.0

Customer did not leave a comment.

BETH CARRILLO 
Rating:
5.0

The drivers door was hard to close. You almost had to slam it shut. Everything else about my experience with this location has been excellent. No complaints at all. Thank you for the great service!

carey dahlen 
Rating:
5.0

Easy breezy!

THOMAS Illingworth 
Rating:
5.0

Customer did not leave a comment.

robert deck 
Rating:
5.0

It needed windshield wipers didn’t work good in rain just made lots of noise again windshield and never got it cleaned so u could see probably

Steve Miller 
Rating:
5.0

Customer did not leave a comment.

Steve Miller 
Rating:
5.0

Very fast, in and out service on pich up and drop off. What a breeze. Great people as well. Very friendly.

DAVID tryon 
Rating:
5.0

Customer service at this location was wonderful.

Angela Baker 
Rating:
5.0

Customer did not leave a comment.

Rick Bollman 
Rating:
4.0

Not require phone number of anyone other than renter

Jacob Ferraris 
Rating:
5.0

The moving team performed all the tasks that were asked of them. It was not an easy move but they made it look easy. I would recommend their services. Good job! Thank you.

Kevin Kaltenbacher 
Rating:
5.0

BJ was so kind. I was so stressed to move an hour away & not everyone is nice. Thank you!

Elisabeth Brower 
Rating:
3.0

The app is not user friendly at all. I could not figure out how to pick up the truck and had to go into the office anyways.

Bart Hedrick 
Rating:
5.0

Customer did not leave a comment.

PETER WAGNER 
Rating:
5.0

Customer did not leave a comment.

Lee Brown 
Rating:
1.0

Don't threaten customers.

JOHN JONES 
Rating:
4.0

Customer did not leave a comment.

lance sorensen 
Rating:
3.0

I selected mobile pickup for an 8am pickup. When I arrived I could not get the truck because the location was not open till 9. They blamed corporate U Haul saying it is their fault because mobile pickup is not available at that location.

Jason Andersen 
Rating:
5.0

Customer did not leave a comment.

Charlene Johnson 
Rating:
5.0

Customer did not leave a comment.

Ivan Maluski 
Rating:
4.0

Customer did not leave a comment.

JEFF PLOOF 
Rating:
5.0

Customer did not leave a comment.

Val Rayevich 
Rating:
5.0

Customer did not leave a comment.

Drew Osborn 
Rating:
4.0

Customer did not leave a comment.

Fernando Miranda 
Rating:
5.0

Customer did not leave a comment.

Cindy Putney 
Rating:
5.0

Customer did not leave a comment.

Bruce Witherspoon 
Rating:
4.0

Customer did not leave a comment.

mike powers 
Rating:
5.0

Easy in, easy out.

Robert Dressler 
Rating:
5.0

Customer did not leave a comment.

Steve Wiltshire 
Rating:
5.0

Customer did not leave a comment.

Gary Hayes 
Rating:
5.0

Very nice and friendly pick up and drop off Thanks Mark

SUSAN RAVERA 
Rating:
1.0

Customer did not leave a comment.

Justin Kinch 
Rating:
5.0

The people are very friendly and helpful.

BLAINE BURNETT 
Rating:
5.0

Customer did not leave a comment.

Mary Pustay 
Rating:
5.0

Customer did not leave a comment.

robert deck 
Rating:
4.0

Customer did not leave a comment.

robert deck 
Rating:
4.0

Customer did not leave a comment.

Greg Edwards 
Rating:
5.0

Customer did not leave a comment.

Devin Cooper 
Rating:
5.0

Very accommodating and pleasant to work with. I would definitely use them again and recommend them as well.

JUDY ANDERSON 
Rating:
5.0

The folks here are wonderful. They went out of their way to accommodate me. Very friendly and helpful

ricky Jones 
Rating:
5.0

Customer did not leave a comment.

David Dowling 
Rating:
2.0

Customer did not leave a comment.

SHAWNA FISH 
Rating:
4.0

Customer did not leave a comment.

Mary PUSTAY 
Rating:
5.0

Nothing

nermin arnaut 
Rating:
5.0

Customer did not leave a comment.

Jordan Porter 
Rating:
3.0

I returned the truck after only using it for 3 1/2 hours and still had to pay the 24 hr price, I thought I should have gotten a discount.

Robert Beck 
Rating:
5.0

Very friendly environment. Definitely will rent from this location again

JUANITO VALERIO 
Rating:
4.0

Customer did not leave a comment.

LINDA HAMMONS 
Rating:
4.0

Customer did not leave a comment.

WARREN BURGE 
Rating:
2.0

Customer did not leave a comment.

Robert Burnes 
Rating:
5.0

Customer did not leave a comment.

Margery Taylor 
Rating:
5.0

Everything went very smooth. No issues.

Tod Ginsbach 
Rating:
5.0

Customer did not leave a comment.

gary wiencek 
Rating:
5.0

Customer did not leave a comment.

PAUL LEMUZ 
Rating:
5.0

Customer did not leave a comment.

MARK FRICKER 
Rating:
5.0

Customer did not leave a comment.

Mary Beth Barr 
Rating:
5.0

Customer did not leave a comment.

CLINT BARBER 
Rating:
5.0

Customer did not leave a comment.

mike silvis 
Rating:
5.0

Customer did not leave a comment.

MICHAEL tate 
Rating:
5.0

Nothing great service

james davis 
Rating:
5.0

Customer did not leave a comment.

mike kwok 
Rating:
5.0

Customer did not leave a comment.

James Bodio 
Rating:
2.0

Worst experience ever

John Miller 
Rating:
3.0

Customer did not leave a comment.

Andrea farmer 
Rating:
2.0

Customer did not leave a comment.

Tracy Gibbons 
Rating:
5.0

Night and day compared to Creswell location

ellen carrell 
Rating:
5.0

Great check out and check in process

Robert Glover 
Rating:
5.0

Customer did not leave a comment.

Susan Symmonds 
Rating:
4.0

Each time I go in and rent, it's always pleasant and hassle free, and that's why I keep coming back!

Robert Hock 
Rating:
5.0

Customer did not leave a comment.

Thomas Walsh 
Rating:
5.0

Customer did not leave a comment.

Sarah Jones Valadez 
Rating:
5.0

Customer did not leave a comment.

LEONARD ROHNER 
Rating:
5.0

Staff was very friendly and efficient about getting me checking in and checked out! Great overall experience!

chris george 
Rating:
5.0

Customer did not leave a comment.

ROBERTA KNAPP 
No reviews have been submitted for this location.

Additional Services at this Location

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