Comentarios del cliente para Northwest Auto

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Northwest Auto

Grado total:

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Jody P. en

Grado:

I worked with Sharon, at the corporate level, and Jeremy, at the local store, Jiffy Lube in House Springs, MO. They were both very accommodating and were both a pleasure to work with. I experienced several hiccups along the way, but at every turn U-Haul addressed all of my concerns immediately and truly cared about my entire experience.

Steve F. en

Grado:

I tried to return at anotherlocation that was more convenient and after waiting for the clerk to attempt a return wad told I had to take it here. I specifically requested in the reservation and verified at pickup the option to call and determine pickup location when I was ready to return.

ken C. en

Grado:

You had me covered.... I couldn't ask for anything else

michael F. en

Grado:

U-Hau in general. I needed truck and car transporter. Used closet one that site showed available. Got there and they don't even have car transporters .. noted as phantom

Jerry C. en

Grado:

El cliente no dejó un comentario.

nichole S. en

Grado:

El cliente no dejó un comentario.

Daryl S. en

Grado:

The rental locations are excellent. U-haul is the problem. I make a reservation online for a specific rental and it is confirmed by U-haul. The day before pick-up every time I rent from U-haul, I receive a phone call from U-haul that my reservation is being modified or cancelled. There is no point on making a reservation with U-haul. They are capable of taking the reservation, they just haven't learned how to "hold" the reservation I request for my needs. These review questions are asking the wrong questions. The U-haul rental location is trying to work with the customer, but U-haul is actively working against the rental location and the customer. It isn't fair to rate the rental location due to U-haul's poor first come, first served mentality when a reservation is in theory supposed to hold a request for a specific needed rental. Renter beware.

CDM M. en

Grado:

Horrible experience at this location

Gerald S. en

Grado:

Office was not clean but staff was friendly.

Travis W. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

It’s a U-Haul location, not the Ritz Carlton. Good enough. Clean bathroom my wife said. Happy wife, happy life.

Blake F. en

Grado:

El cliente no dejó un comentario.

stephanie M. en

Grado:

El cliente no dejó un comentario.

Ted W. en

Grado:

The check out process needs work. The rental guy couldn't complete my cc transaction, and after calling U-Haul found out the cc system was down. Why couldn't a message have just popped up on his end? It slowed down my move having to wait 30min to figure it out. Luckily I had cash on me to pay the fee. Rental guy was good, got it handled.

Pamela H. en

Grado:

I've been going to this location for years. The lady there is extremely nice and always helpful. I have a storage unit through this location. Very clean and low prices. I never had any issues with them at all. I recommend them highly!

Sara F. en

Grado:

El cliente no dejó un comentario.

CARA B. en

Grado:

parking area is very small; busy road makes it difficult to access

Rick B. en

Grado:

El cliente no dejó un comentario.

patricia L. en

Grado:

It was dirty inside and alot of items got wet.

Ronald H. en

Grado:

El cliente no dejó un comentario.

JAMES L. en

Grado:

El cliente no dejó un comentario.

jennifer M. en

Grado:

You could make rentals a little easier and maybe the milage cheaper cause it's expensive and maybe have someone be able to service the vehicles because the reverse light was out in the truck I was renting

Brenda A. en

Grado:

El cliente no dejó un comentario.

Kevin K. en

Grado:

El cliente no dejó un comentario.

Curtis C. en

Grado:

El cliente no dejó un comentario.

DON B. en

Grado:

El cliente no dejó un comentario.

Lloyd J. en

Grado:

El cliente no dejó un comentario.

Randi V. en

Grado:

The place was hard to find and closed

midge B. en

Grado:

El cliente no dejó un comentario.

Lester P. en

Grado:

Nothing needed in any way could possibly improve the Excellent service we received. We hold you in the highest regard. Thank You.