Customer Reviews for Northside Automotive
(U-Haul Neighborhood Dealer)

186 reviews

N4356 State Rd 22   Montello, WI 53949

(608) 297-7854

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(608) 297-7854

N4356 State Rd 22
Montello, WI 53949

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The individual who took care of all the paper work and assisted in hooking up trailer, since it was frozen to the ground was very helpful.

Charles Bitter 
Rating:
5.0

Customer did not leave a comment.

Neale Hunter 
Rating:
5.0

Thanks!

Larry M Sellnow 
Rating:
5.0

Customer did not leave a comment.

William Soutar 
Rating:
5.0

Customer did not leave a comment.

Nancy Dilley 
Rating:
5.0

Customer did not leave a comment.

James SCHOMAKER 
Rating:
3.0

Charged extra for going over on mileage when the pickup location screwed up our reservation and we had to start from a different location, really....

STEVE CRUSE 
Rating:
3.0

The trailer needed to be thoroughly mopped out. My mattress got stained with black gunk

russell gregory 
Rating:
5.0

Customer did not leave a comment.

Guy Chrzas 
Rating:
5.0

Customer did not leave a comment.

Halie Maier 
Rating:
5.0

The people at this location should be commended for their efforts despite the issues with U-Haul above the local level! The effort they took to make sure I received the correct equipment I wanted and received the best price available was simply unbelievable.Great kudos to the entire staff!!! U-Haul should examine their ability to communicate with the customer thru both email and text messages because I received way too many and they were repetitive. Great thanks again to the staff @ Northside Automotive for their tremendous service!!!!!

Don Lloyd 
Rating:
5.0

Customer did not leave a comment.

gary lichtenberg 
Rating:
5.0

Customer did not leave a comment.

Stephen Bernard 
Rating:
5.0

Customer did not leave a comment.

Barron Thiessen 
Rating:
5.0

Customer did not leave a comment.

Barron Thiessen 
Rating:
2.0

Customer did not leave a comment.

Alyssa Herrera 
Rating:
5.0

I wish the vehicle had cruise control.

Mark Ninneman 
Rating:
5.0

Customer did not leave a comment.

Russ Woitula 
Rating:
4.0

I called the location to ask about the final bill and the person I spoke to was very nice and professional. I felt that all my questions were answered and I felt very good about the service. Thank you!

Eric Sutton 
Rating:
4.0

Closed when dropped off, but promptly received email next day checking in the trailer.

mike roidt 
Rating:
5.0

Customer did not leave a comment.

Sandra Blumer 
Rating:
4.0

Big thank you to uhaul 1800 lady who helped when we were not able to sign out because of poor internet service, and my husband leaving his wallet in truck. Excellent service!!!!!

SHARI MANKE 
Rating:
5.0

Customer did not leave a comment.

Brad Spencer 
Rating:
5.0

Customer did not leave a comment.

Richell Kufahl 
Rating:
4.0

We didn't have any contact with anyone at this location

Danial Schwartzlow 
Rating:
5.0

Customer did not leave a comment.

Justin Harding 
Rating:
5.0

Customer did not leave a comment.

Robert Evans 
Rating:
1.0

your online picking up early sucks four times had to take picture you didnt like it overall your picking up sucks period

Terry Ende 
Rating:
5.0

Customer did not leave a comment.

CRAIG LIVERMORE 
Rating:
5.0

Customer did not leave a comment.

LYNN RADEMACHER 
Rating:
5.0

Carrie Joe was so helpful & answered all my questions. They are lucky to have her. It seems the whole team rocks. I will now be getting my car service done there. That's how impressed I was. Thanks UHaul!

STEPHEN EATON 
Rating:
2.0

There was no word lock to get the keys, they were under the drivers seat. There were moving blankets and a hand cart that we did not order and had to move them to the trailer parked next to the truck. Overall, not organized for easy pickup.

Shawna Kong 
Rating:
5.0

Northside made is easy to rent…

Diane Thrasher-Staats 
Rating:
5.0

Continue performing as you are.

Lloyd Moberg 
Rating:
5.0

Nothing to improve. Just continue doing as you are.

Lloyd Moberg 
Rating:
1.0

Check batteries. Our battery died and we couldn't get everything moved. Our location was changed for pickup. I would like some of my money back because I need to find someone to help me finish.

Laurie Pekowsky 
Rating:
4.0

Customer did not leave a comment.

ANDREW OBRIECHT 
Rating:
5.0

Customer did not leave a comment.

Stanislaw Stachon 
Rating:
5.0

The 2 things I would recommend is the trailers are kept on a small hill and it make it hard to hook them up. Now the second part, it wouldn't be hard if the trailers had Jack Stands on them and this is NOT NorthSide Automotive's fault I have seen other locations and all trailers the tongues are just laying on the ground. This is ridiculous your average person can not pick this up and on top of it it makes it hard on any type of hill trying to hold up something heavy and yell for someone to back up because you can't use hand signals.

DANIEL EGER 
Rating:
5.0

Customer did not leave a comment.

Jeff Fiebrink 
Rating:
5.0

Customer did not leave a comment.

WILLIAM NEIL GILMORE 
Rating:
5.0

Customer did not leave a comment.

MAPLE MOORE 
Rating:
5.0

Customer did not leave a comment.

Mark Ninneman 
Rating:
5.0

Customer did not leave a comment.

Hunter Schehr 
Rating:
4.0

I was instructed to return it on a Saturday and that no one would be there. Had it back an hour early and a few days later got a call that I was overdue. So obviously the check in procedure on drop off days when no one is there needs some oversight.

greg moen 
Rating:
5.0

Friendly staff

Dean Taylor 
Rating:
5.0

Customer did not leave a comment.

Christine Goslawski 
Rating:
5.0

Great experience

David Santee 
Rating:
1.0

Who is rain that day and the water was coming in the back got my boxes filled

Mark Goss 
Rating:
5.0

Northside is a great place for auto repair and Uhaul. They have a wonderful friendly staff who are always there to help. Wouldn't consider anyone else.

BEN BULT 
Rating:
5.0

Customer did not leave a comment.

Mark Goss 
Rating:
5.0

Northside is a great vendor. They treated me well. Can't think of any improvements to suggest.

BEN BULT 
Rating:
5.0

Customer did not leave a comment.

Debra Christensen 
Rating:
5.0

Customer did not leave a comment.

ken wong 
Rating:
4.0

Customer did not leave a comment.

KenWong SuperiorBioScience 
Rating:
5.0

The roof leaked in the attic area and several of our boxes got wet. The pickup dealer would not have known that unless someone else would have reported it.

RICH EBERLY 
Rating:
3.0

Customer did not leave a comment.

Michelle Fussy 
Rating:
3.0

Tell renters if drop off is open to public... what are the business hours,

jerry winder 
Rating:
5.0

Customer did not leave a comment.

sandra lancaster 
Rating:
5.0

Customer did not leave a comment.

Joel Tidd 
Rating:
5.0

Customer did not leave a comment.

Sandra Day 
Rating:
5.0

Customer did not leave a comment.

Tawnia Mitchell 
Rating:
4.0

Customer did not leave a comment.

Elena Mayou 
Rating:
5.0

I dropped off after hours. The exterior and parking lot were very clean. It was easy to park the rental truck.

Will Faulkner 
Rating:
5.0

Nothing that I know of when you said it would be there waiting for me it was Thank You

Pat Herbolsheimer 
Rating:
5.0

Good business......great staff

EDWARD MIELS 
Rating:
5.0

Customer did not leave a comment.

Rhonda Nicely 
Rating:
5.0

They were very friendly and helpful. The girl who did the contract was very informative and helpful and they even sent a gentlemen out to help hook the trailer up to my car.

Rhonda Nicely 
Rating:
4.0

Customer did not leave a comment.

Art Ford 
Rating:
2.0

I don not want to order a truck online again. U haul changed pick up locations, and raised the price. There was not suppose to be mileage fees. The people at the pick up place were vere noce and tried to help. Even though my chat with a uhaul employee confirmed the plrice was suppose to be $143. No other fees.

Janiss Remmen 
Rating:
3.0

Pick up was difficult because we were a couple hours late for arrival time and had to call customer service to have time reset. Took quite awhile.

DAVE YOHO 
Rating:
5.0

They were very helpful in scheduling everything and made pickup and drop off as easy as can be.

Mike Ott 
Rating:
5.0

Customer did not leave a comment.

joel tidd 
Rating:
5.0

Customer did not leave a comment.

KAREN ASHLEY 
Rating:
5.0

Customer did not leave a comment.

Lisa Smith 
Rating:
4.0

Customer did not leave a comment.

SCOTT FROMM 
Rating:
3.0

We dropped off after hours.

Laura Frey 
Rating:
5.0

Good people and good equipment. Thank you. Will use and recommend this sight .

jeff krevs 
Rating:
5.0

After a bad experience trying to book online and a rude customer experience from the return phone call it was nice to be treated professionally in Montello. I resorted to calling them directly to accommodate my rental needs. Ashley and the staff went above and beyond.

Cynthia Sommer 
Rating:
4.0

Keep someone on duty during the weekend hours. I had to unload my trailer without help.

Roger Mathews 
Rating:
4.0

Customer did not leave a comment.

WILLIAM VICH 
Rating:
2.0

Customer did not leave a comment.

Brian Haselow 
Rating:
5.0

Customer did not leave a comment.

Denise Frion 
Rating:
5.0

Customer did not leave a comment.

Michael Stohl 
Rating:
5.0

Customer did not leave a comment.

Brandon Davis 
Rating:
4.0

Customer did not leave a comment.

Terrance Brough 
Rating:
5.0

Customer did not leave a comment.

Bryan Daley 
Rating:
5.0

Customer did not leave a comment.

courtney dornfeld 
Rating:
5.0

Customer did not leave a comment.

John Bauwens 
Rating:
4.0

Customer did not leave a comment.

Steve fedota 
Rating:
5.0

Customer did not leave a comment.

Rhonda Murray 
Rating:
5.0

Customer did not leave a comment.

carolyn hinde 
Rating:
5.0

Customer did not leave a comment.

Devon pagan 
Rating:
5.0

Customer did not leave a comment.

JOAN RENN 
Rating:
5.0

Very Fast and helpful service.

David Luttinen 
Rating:
5.0

Everything went great. Very nice gal there. Very helpful.

Peggy Willette 
Rating:
5.0

Customer did not leave a comment.

Mark Messina 
Rating:
5.0

Customer did not leave a comment.

Mike Kowalski 
Rating:
3.0

Customer did not leave a comment.

Alan Przybyla 
Rating:
5.0

The vehicle needed an alignment, steering wheel shook to the point I needed to frequently remove my hands, which I found unacceptable.

Jon Syverson 
No reviews have been submitted for this location.

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