Customer Reviews for North Towne Village Rental & Sales LLC
(U-Haul Neighborhood Dealer)

350 reviews

N7077 Hwy 12/27   Black River Falls, WI 54615

(715) 284-0688

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(715) 284-0688

N7077 Hwy 12/27
Black River Falls, WI 54615

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Mr. BOB was very knowledgeable about all the equipment we rented. He was very helpful and got us on our way without delay

RICHARD GONZALES 
Rating:
5.0

Customer did not leave a comment.

Andrew Odeen 
Rating:
1.0

Customer did not leave a comment.

christopher a nelson 
Rating:
5.0

Customer did not leave a comment.

terry Vaningan 
Rating:
4.0

Customer did not leave a comment.

brandon maxwell 
Rating:
5.0

Don’t know witch one this was but truck drove like a dream

david rogstad 
Rating:
5.0

Customer did not leave a comment.

James Jolivette 
Rating:
5.0

Customer did not leave a comment.

jay hale 
Rating:
5.0

Customer did not leave a comment.

Richard Doran 
Rating:
5.0

Customer did not leave a comment.

SUE OWENS 
Rating:
4.0

Customer did not leave a comment.

Aaron Rivard 
Rating:
5.0

Mr Bob was awesome.

RICHARD GONZALES 
Rating:
5.0

Customer did not leave a comment.

Jill Levy 
Rating:
3.0

The equipment was clean, however, once on the road with a loaded truck, the brakes were not good. I think that the truck should have been test driven by management to ensure that the brakes and other things were running smoothly before sending it out again.

LAURA salsbery 
Rating:
5.0

Customer did not leave a comment.

Brian Gahart 
Rating:
5.0

I’ve dealt with Bob from North Point Village, Black River Falls many times, and he has always been very helpful and is a great representative of UHaul.

Daniel Benser 
Rating:
5.0

I had no issues. Everything I needed on a tight schedule.

Justin Anderson 
Rating:
2.0

Don't return your rental early OR with extra fuel added.... U-haul will NOT' give you a credit for it.

Sandy Horejsi 
Rating:
5.0

Great U-Haul facility. Mom is very helpful and accommodating and highly recommend.

Mike Shero 
Rating:
5.0

Customer did not leave a comment.

Michael Benzmiller 
Rating:
4.0

Customer did not leave a comment.

Dennis Levy 
Rating:
3.0

Customer did not leave a comment.

DAVE SCHUMACHER 
Rating:
5.0

Customer did not leave a comment.

Dennis Levy 
Rating:
3.0

Customer did not leave a comment.

Ken Williams 
Rating:
5.0

Customer did not leave a comment.

Tiana LaFortune 
Rating:
5.0

Customer did not leave a comment.

Tiana LaFortune 
Rating:
5.0

He has always gone up and above to assist

Alan Melvin 
Rating:
3.0

Customer did not leave a comment.

Chad Bloczynski 
Rating:
4.0

Customer did not leave a comment.

Shirly Taylor 
Rating:
5.0

Bishnu was extremely helpful in the process of hooking up the trailer. Thank you.

Jacob Peloquin 
Rating:
5.0

Customer did not leave a comment.

JODY LOESER 
Rating:
5.0

Customer did not leave a comment.

Michael Peer 
Rating:
5.0

Customer did not leave a comment.

paul ripp 
Rating:
5.0

From booking to returning this service was everything I needed to move my family!!

Shywon Turk 
Rating:
5.0

Customer did not leave a comment.

Melinda Jones 
Rating:
5.0

Great owner operator. Goes the extra mile.

Gregory Blick 
Rating:
5.0

Customer did not leave a comment.

tasha marek 
Rating:
4.0

Need to put in a brochure or something that has after hours numbers that can be contact to get more information/help if needed. Put in every truck or emailed to customers.

Sharon Crowder 
Rating:
5.0

Bob did an excellent job....!

BRUCE BRESEE 
Rating:
4.0

Customer did not leave a comment.

George Geisler 
Rating:
5.0

Always goes above and beyond! Amazing used multiple times!!

samantha jowett 
Rating:
5.0

Customer did not leave a comment.

rodney haag 
Rating:
5.0

Very helpful.

terry cliver 
Rating:
5.0

Send them to Bob in Black River Falls Wis excellent person and service bottom line

john gatlin 
Rating:
3.0

Dropped off after hours

Randee Vaningan 
Rating:
5.0

Great experience

beth klahn 
Rating:
5.0

Customer did not leave a comment.

Julio Francis Clar 
Rating:
5.0

Bob was extremely helpful. There was some confusion when I paid cash in full at the time of truck return, only for Bob to discover that my card had also been billed. He caught me before I left his parking lot and returned my cash. I definitely appreciate his honesty.

Troy Hockerman 
Rating:
5.0

Awesome very friendly

tom mcpeak 
Rating:
5.0

The dealer was friendly, helpful and nice. He was well informed as well.

Dawn Steinert 
Rating:
5.0

Nothing but good! Bob who is the owner was outstanding!!

Gayle Reschke 
Rating:
5.0

I was very impressed with Bob and how he took care of our needs. Next time I need any rental equipment I will check with Bob first.

William Pelkey 
Rating:
5.0

Helpful, friendly and Excellent customer service. Would definitely use again and refer anyone liar needs a truck.

Kimberly Tomlinson 
Rating:
5.0

Courteous, informative and friendly! Thank you so much.

Amy Pietsch 
Rating:
5.0

Bob was great to work with and I will definitely recommend him to anyone that is looking to rent a U-Haul.

terry doers 
Rating:
5.0

Bob was wonderful! He was so helpful!

Alison Bjoin 
Rating:
5.0

Bob was very helpful and friendly. He addressed all the questions I had before I even asked them. He was very informative, polite, and responsive. A great experience at this location. Thank you

Theresa Theisen 
Rating:
1.0

The entire experience was disappointing

Craig Honaker 
Rating:
5.0

We used this location a few times, and we would recommend this place ! And we would use this place again! Bob is awesome and very friendly and helpful! I give this place a 10 !!!!! And I give Bob a 10 !!!!!!!! Thank you

Ronald REKOWSKI 
Rating:
5.0

The owners of both locations were AMAZING!!! I will be renting again!!

kathleen brew 
Rating:
5.0

The owner is awesome. Highly recommend if you're moving to this area or need a truck in the area.

Denise McIntire 
Rating:
5.0

As always, renting at this location was a great experience.

Randy Vogt 
Rating:
4.0

Everything was great! Worked great for what we needed it for. Only problem was the engine light was on when I rented it

Jason ONeill 
Rating:
5.0

Customer did not leave a comment.

john anderson 
Rating:
5.0

Easily the best experience I've ever had with a truck rental. Was supposed to pick up my 26' truck at another location, but at pickup time it was not available. Was told I needed to drive 45 minutes to this location. I was at first upset by this fact, but this Uhaul location made the trip worth it! He made everything right. Again, best experience ever. Thank you!!

Joel Gronvall 
Rating:
5.0

Customer did not leave a comment.

dennis wortman 
Rating:
5.0

Bob is his name and he is freaking amazing I would rather use a different word but that's the one I got if you ever need A u haul if you ever are moving call him don't let anybody tell you anything else call him immediately if you're ever moving dude is amazing there isn't enough words to describe how happy I was

david mennem 
Rating:
5.0

Nice guy. Had equipment needed and super helpful and had his shit together.

christy eischens 
Rating:
5.0

Easy to rent this. Great customer service.

Corinna Legault 
Rating:
5.0

Bob was Wonderful

amy bloczynski 
Rating:
5.0

Bob always does a great job no complaints

Steve Keast 
Rating:
5.0

Bob is a great guy. He is helpful and friendly. This is a good location to get U-haul equipment.

shane moretti 
Rating:
5.0

Customer did not leave a comment.

gerry fanta 
Rating:
5.0

Customer did not leave a comment.

merlin slegel 
Rating:
5.0

Great service, good location

robert bills 
Rating:
4.0

make sure the trailer is clean

Bruce Tsilis 
Rating:
5.0

Customer did not leave a comment.

Mary OlsonBack 
Rating:
5.0

Excellent. Professional. Friendly. Thank you.

diana moran thundercloud 
Rating:
5.0

Customer did not leave a comment.

gerry fanta 
Rating:
5.0

Customer did not leave a comment.

anthony krosinski 
Rating:
5.0

Customer did not leave a comment.

fred barden 
Rating:
5.0

Customer did not leave a comment.

donna yellowcloud 
Rating:
1.0

I was not given the access code for the key box. My pick up time was 0530. After spending a ridiculous amount of time on the phone with uhaul, I finally got the keys at 0645. It had a 1/4 I picked up uhaul 10 miles from where I was moving out of. I then drove 24 miles to a gas station in Warrens WI. I put $ 70.00 in. Which brought it to 3/4 full. I have the reciept. I drove 238 miles to my destination in Kenosha. The uhaul was returned a day early. Sunday before 5 p.m. The 1st uhaul place said they were full. We were directed to a different place. That place was also full. But, we left it there anyway. I was charged an extra 300.66. Charges were for returning it late. It wasnt due until monday. I was charged for going over my mileage, I did not go over. I was charged 175.00 for gas. I am being told I started at 3/4 of a tank. I did not. Uhaul sucks.

Kachina Smith 
Rating:
5.0

Customer did not leave a comment.

becky galster 
Rating:
5.0

Customer did not leave a comment.

randy vail 
Rating:
5.0

Bob was very pleasant to talk to and helpful. He discussed the equipment we would need to have while on the phone, so we had the proper hitch ball and light plug. Bob was very thorough and took time to explain things as he hooked the trailer to our truck. He went over the proper use and features of the tow dolly. Return was very simple and no hassle also. Will definitely use this dealer again.

tom novak 
Rating:
5.0

Customer did not leave a comment.

Michael Earl 
Rating:
4.0

Customer did not leave a comment.

Susan Lunzman 
Rating:
5.0

Customer did not leave a comment.

Mark Reihl 
Rating:
5.0

Customer did not leave a comment.

Brandon Harvieux 
Rating:
5.0

Customer did not leave a comment.

Matthew Amidon 
Rating:
5.0

Customer did not leave a comment.

robin flick 
Rating:
5.0

Customer did not leave a comment.

doug wathen 
Rating:
5.0

Customer did not leave a comment.

KENT GENTEMAN 
Rating:
5.0

Service was absolutely great

Shelly Elgin 
Rating:
5.0

Customer did not leave a comment.

ROBERT MENTECKI 
Rating:
5.0

Customer did not leave a comment.

joe Nandory 
Rating:
5.0

Customer did not leave a comment.

Donald Pospisiel 
Rating:
5.0

Customer did not leave a comment.

lynn sedlbauer 
Rating:
5.0

Customer did not leave a comment.

Jerry McCluskey 
No reviews have been submitted for this location.

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