Comentarios del cliente para North Point Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North Point Mini Storage

Grado total:

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Nancy R. en

Grado:

El cliente no dejó un comentario.

Jemma R. en

Grado:

I have only had good experiences with UHaul.

Debra J. en

Grado:

Nothing except get more people like Kimberly working there!! She is so amazing!!

damon S. en

Grado:

The aromatherapy and scented candles where so overwhelming. They could even be smelled outside the building with its windows and doors closed. Any business open to the public should not have such irritants in the air. These are dangerous to normal lungs but when one has COPD and/or asthma it can be deadly. I have both and it caused breathing issues for two days, it also caused migraines. I will not return to this location for future trailer rentals and I will not recommend this location as it does not accomodate those with disabilities.

Nancy H. en

Grado:

El cliente no dejó un comentario.

Mckenzie H. en

Grado:

El cliente no dejó un comentario.

Arthur B. en

Grado:

El cliente no dejó un comentario.

Jim W. en

Grado:

Tgey went above and beyond for me. Didn't have the right pigtail for the trailer and the agent made sure to fibd one for i could leave with a trailer!! Very nice!!

McKenzie H. en

Grado:

My favorite uhaul store in Spokane!!

Wes H. en

Grado:

Kimberly is fantastic..

Barry M. en

Grado:

El cliente no dejó un comentario.

Randy F. en

Grado:

I have dealt with other u-haul centers in the area and this is the best. The one on Division is a group of nasty people with control issues. These people were super nice and helpful

debra H. en

Grado:

El cliente no dejó un comentario.

John A. en

Grado:

El cliente no dejó un comentario.

mark B. en

Grado:

Kimberly is great.

James AND Teri M. en

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El cliente no dejó un comentario.

See X. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Kimberly is always friendly and helpful. Being able to drop after hours without a $20.00 service charge is nice too.

Debbie D. en

Grado:

El cliente no dejó un comentario.

Kevin L. en

Grado:

This lady was welcoming and very nice. After hearing what happened and seeing my reservation online for the trip from Spokane with return to Spokane and then seeing my contract say one way she was confused but then I told her I just believed the contract was right because I was never given one, I just electronically signed. Long story short she did what she could to help me save money even to the extent of calling a rep. Thank you

Joseph C. en

Grado:

El cliente no dejó un comentario.

BRIAN K. en

Grado:

One of the best customer service we have ever had!! Krystal was absolutely amazing, very connected with our needs, and so amazingly sweet! Such an asset to this location! Thank you for making this move (our final move ever hahaha) one of the easiest moves we have ever had!!!!

RUBY J. en

Grado:

Problem with the updated computer program but the person helping was very professional and kind. She compensated our wait with extra miles which was very helpful and appreciated.

Fay W. en

Grado:

El cliente no dejó un comentario.

Garald S. en

Grado:

El cliente no dejó un comentario.

ELAINE V. en

Grado:

El cliente no dejó un comentario.

Fay W. en

Grado:

El cliente no dejó un comentario.

Garald S. en

Grado:

Everything was great.

Jennifer S. en

Grado:

Great service.

Kimberly S. en

Grado:

El cliente no dejó un comentario.

Krista F. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

El cliente no dejó un comentario.

james M. en

Grado:

Very friendly and helpful. I would definately use and recommend this U-Haul location to others.

Jana B. en

Grado:

Great service!

CARL B. en

Grado:

El cliente no dejó un comentario.

Les J. en

Grado:

El cliente no dejó un comentario.

Morgan C. en

Grado:

El cliente no dejó un comentario.

mark B. en

Grado:

Kimberly was awesome. Strongly recommend working with her.

Joseph M. en

Grado:

El cliente no dejó un comentario.

Elizabeth L. en

Grado:

While the lady who helped us was very nice and said she would put the refund request through, I did not receive any contact by uhaul.

Marty M. en

Grado:

Great experience! The trailer was already pulled out and ready to go. They were very pleasant to work with.

Kim B. en

Grado:

Kimberly and Crystal were both great to work with. Pick up went well and they were able to accommodate our needs at their location so we did not have to go to the less convenient pick up on Division,

Michael B. en

Grado:

I was incredibly impressed with the customer service provided by Kimberly S. She really made my UHaul experience fun!

NICHOLAS S. en

Grado:

Pricing is a little high. I found the same truck for only $19.99 in town at a different uhaul location.(E. Sprague) other than that,the staff and service vehicle was spot on. Maybe a discount for frequent customers?-Nicholas dean Sorensen

Angelique B. en

Grado:

Kimberly was so friendly and professional. The convenience and accessibility of the location are exceptional. I will continue to use only this locations as the need arises.

Melissa R. en

Grado:

I was over charged at the time of adding another day to my rental. I immediately told customer service, I was told it was just a "hold" on my account and would not be a charge. AFTER it became a charge I called again customer service and the store, a ticket was opened then the store manager closed it without a resolution. After almost 3 weeks I got customer service to open another ticket and still being told it takes 3-5 days. This is bullshit U-HAUL!! I told you about this billing error WEEKS AGO and every time I talk to the store or customer service I'm told 3-5 days, 3-5 days, 3-5 days. I'm not using U-HAUL again!

DESANEE L. en

Grado:

Great place! Never had any issues in the year I rented!

CHRISTINA B. en

Grado:

El cliente no dejó un comentario.

BRAD V. en

Grado:

Great facility. Affordable and secure. The staff is excellent to work with.

Ray G. en

Grado:

El cliente no dejó un comentario.

Monica C. en

Grado:

El cliente no dejó un comentario.

JOHN R. en

Grado:

El cliente no dejó un comentario.

Steven V. en

Grado:

They are always the best and help the customer

JOANNE F. en

Grado:

Everything was perfect

Ronald W. en

Grado:

Comment: The sole person in the office was the most courteous, kind, and helpful person I ever encountered at any Uhaul location, and I am 72. She was also industrious, connecting the trailer for me when I was ready, willing, and able to do it. She ensured that all connections were secure and that all lights worked properly. I now have a NEW Uhaul location!

Doran H. en

Grado:

El cliente no dejó un comentario.

Doran H. en

Grado:

El cliente no dejó un comentario.

Doran H. en

Grado:

El cliente no dejó un comentario.

Aaron B. en

Grado:

No hassles. Great staff

Gordon L. en

Grado:

Kimberly was exceptionally pleasant. The office was spotless, equipment was in great shape, and return process was quick as well.

Jon M. en

Grado:

The person helping at the time of pick-up was very helpful and everything was prepared and ready before I arrived. Quick and easy.

mel H. en

Grado:

Great service

Doran H. en

Grado:

El cliente no dejó un comentario.

MICHAEL Z. en

Grado:

I enrolled in autopay so I didn’t have much interaction with staff, but when I did they we’re always very nice and helpful. Only reason I left is I finally got a place big enough for all my stuff.

KIMBERLY A. en

Grado:

Kimberly was awesome! Very helpful and friendly! Thank you!

Patrick B. en

Grado:

Excellent service with convenient location

Stephen B. en

Grado:

The pick up and drop off area is not very big. Best to look it over first before pulling in with a trailer to drop off.

Doran H. en

Grado:

El cliente no dejó un comentario.

Francine G. en

Grado:

Need more gas in truck to drive off lot. I had to drive 5 miles to put gas in it hoping I would make it. You charged me for the extra mileage. I returned it more gas than I received so the next person would not have to go through this.

Larry B. en

Grado:

Very friendly and helpful people

Blaine G. en

Grado:

Our trip was completely messed up. Instead of doing a one way they did it as an in town even though we said multiple times it was going from spokane to bellevue.

Patrick L. en

Grado:

El cliente no dejó un comentario.

TOM F. en

Grado:

From the first time I walked in to arrange for storage I was impressed with North Point Mini Storage, and Kimberly in particular. I would use North Point again and recommend it to anyone..

Terrell M. en

Grado:

El cliente no dejó un comentario.

CLARK E. en

Grado:

Understanding that storage units are a necessity/ luxury expense I felt like this particular prooerty is a bit over priced. Too many rate increases for what you get.

Linda S. en

Grado:

In and out quickly. Very friendly and helpful. I requested a larger truck than the one I reserved and staff complied without hesitation.

Molly O. en

Grado:

El cliente no dejó un comentario.

Jerry F. en

Grado:

El cliente no dejó un comentario.

MITCHEL M. en

Grado:

Would not hesitate to refer North Point to anyone

Sue H. en

Grado:

Great storage facility.Kimberley is always friendly and helpful to all your needs.would recommend this place.

RICHARD M. en

Grado:

El cliente no dejó un comentario.

Henry T. en

Grado:

El cliente no dejó un comentario.

TERRY G. en

Grado:

Great staff and facility! I would definitely recommend!

Mark A. en

Grado:

The lady who worked there was clueless, extremely uninformed. I literally knew more about the truck than she did and I've never been in one before. Also, IF YOU CAN GET anybody to answer the 1800 GO UHAUL phone number, they are as helpful as Comcast, which is not at all. Not a good experience at all and will more than likely never use U-Haul again.

Christi P. en

Grado:

Kimberly is a great property manager!

Nancy B. en

Grado:

Great! Thank you!

Tom F. en

Grado:

El cliente no dejó un comentario.

TERRI C. en

Grado:

Great Facility.

tirso S. en

Grado:

El cliente no dejó un comentario.

anita P. en

Grado:

Fast, fair, and friendly service! Highly recommended.

LARINDA W. en

Grado:

Great service and wonderful staff

Timothy W. en

Grado:

I had a terrible experience with U-Haul and will not be using them again. I will also tell all my friends and family that if they are moving not to use uhaul. If you have questions about my experience you can reach me at (253) 227-4622. TJ White

WILLIAM L T. en

Grado:

Excellent service - Kimberly Scherer, Manager, did an exceptional job of coordinating our rental to meet our needs under very difficult circumstances. Thank you, Kimberly, for your affable and conscientious professional service.

Jay T. en

Grado:

El cliente no dejó un comentario.

STEVE C. en

Grado:

It provided what we needed.

David N. en

Grado:

El cliente no dejó un comentario.

mel B. en

Grado:

El cliente no dejó un comentario.

DUSTIN A. en

Grado:

The staff was always so friendly and helpful.

Tristin M. en

Grado:

El cliente no dejó un comentario.

Sara E. en

Grado:

El cliente no dejó un comentario.

Peter E. en

Grado:

El cliente no dejó un comentario.

dan V. en

Grado:

Excellent customer service. Clean and friendly

MARK D. en

Grado:

Dropped off during business hours and the process was quick and a easy. Staff were very friendly. This location also allows after-hours drop-off using the U-Haul online process, which I appreciate.

Greg C. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

Rodney K. en

Grado:

We ordered a 10' truck (several weeks in advance) and no one in the Spokane/Cheney area had one. We were forced to get a 15' truck which we did not need. The extra gas consumption was not taken into consideration on the final bill.

Sally P. en

Grado:

Thank you so much for all your hard work and dedication to us!

Lance M. en

Grado:

El cliente no dejó un comentario.

Sue R. en

Grado:

Nothing. Kimberly is amazing!!!! She goes out of her way to explain everything and answer any questions that you may have, to make your move as easy as possible.

Nadine G. en

Grado:

El cliente no dejó un comentario.

Amy E. en

Grado:

It stayed we drove fifty some miles. We took one trip to airway heights and live less than a mile for pick up and drop off. I have to dispute it.

THEODORE O. en

Grado:

I recommend avoiding the larger uhaul stores(703079), even though you can get quotes and check-in online, these larger(uhaul corp.) stores are not staffed well, I was told... nevermind it's not worth my time telling the whole story here... Go to these smaller store, like at storage places, AVOID THE CORPORATE STORES!

CATHY M. en

Grado:

El cliente no dejó un comentario.