Comentarios del cliente para North Pocono Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de North Pocono Self Storage

Grado total:

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Michael E. en

Grado:

Address is wrong. Same street but 2.5 miles away from where U-Haul app sends you. Very frustrating and wasted an hour trying to find it and on hold with U-Haul Custer service. Wasted gas, money, and time!

Alex B. en

Grado:

El cliente no dejó un comentario.

Milton S. en

Grado:

El cliente no dejó un comentario.

April R. en

Grado:

El cliente no dejó un comentario.

Aneta C. en

Grado:

First of all, lady at this location modified contact without my aproval. Second of all, I told them about the problem with a truck ( huge problem with transmission) and she said she has another customer taking it in the morning. They care only about money, not a safety of the customers. I don't think those trucks are ever serviced. I'll stay away from that location

Larry T. en

Grado:

El cliente no dejó un comentario.

Tom P. en

Grado:

Lisa was awesome and very hepful

ted L. en

Grado:

El cliente no dejó un comentario.

Mary R. en

Grado:

El cliente no dejó un comentario.

Allison G. en

Grado:

The drop off location was very convenient and in a very nice location..The employees were quite helpful and pleasant.

Mark D. en

Grado:

El cliente no dejó un comentario.

mike S. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

Tammy was very personable and helpful and made renting a pleasant, professional experience. Highly recommend.

JAMES L N. en

Grado:

El cliente no dejó un comentario.

Eduard T. en

Grado:

El cliente no dejó un comentario.

Jerold D. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

Robert V. en

Grado:

El cliente no dejó un comentario.

Ken L. en

Grado:

El cliente no dejó un comentario.

Stephanie P. en

Grado:

Awesome experience at this location friiendly and professional.

Denise B. en

Grado:

Outstanding customer service! Lisa was a true professional.

Michael M. en

Grado:

El cliente no dejó un comentario.

antiuinette C. en

Grado:

El cliente no dejó un comentario.

Ronald L. en

Grado:

El cliente no dejó un comentario.

DONNA S. en

Grado:

Lisa was extremely helpful and very pleasant

Martin S. en

Grado:

My expectation was that I would be able to pick up my rental with no assistance. I spent close to 40 minutes signing up to U Haul 24/7 and downloading the app. Upon arrival to pick the vehicle up the app said my my reservation had expired... Great news! I tried to call the number provided and Brian the regional manager did not answer. Plan B McDonald's and wait an hour. Plan C: Back to the Pocono rental location and had to deal with an associate that was not completely trained at her job (she was very nice). After a few calls an an hour later we were able to get the lock box open for the key... Please keep in mind, now I'm 2 hours behind my original schedule. At this point I'm thinking your 24/7 app and U Haul. com is not an effective method to rent vehicles. The truck was fine, but smelled like smoke or chewing tobacco (it was clean enough, but smelled bad). The drop off was OK, but I'm pretty sure that dropping it off without having to take pictures would have been quicker with an associate. Bluf: I hope you appreciate the feedback, but renting a vehicle from your company cost me stress and time. I'd actually like to he compensated. I'm still upset about my negative experience.

JOHN K. en

Grado:

El cliente no dejó un comentario.