Great customer service, very professional. That's why I keep coming back.MICHAEL L.
Customer Reviews for North Highlands Mini Storage
(Distribuidor de U-Haul del vecindario)
North Highlands, CA 95660
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5:30 p. m.
- Dom.: 9 a. m. - 4:30 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was great. Employees were fast and efficient. My only problem was how expensive they've become. I paid almost $90 to go 20 miles.Melissa H.
Very friendly no improvement need.Eddie U.
El cliente no dejó un comentario.LOREN P.
They did a great job helping us prepare for our one-way long haul move. I had to arrange much of it at a distance. I cannot say enough about the employees that work there. They were all very professional. I would highly recommend to others. They had all the supplies we needed. They were very friendly, and made us feel very welcome and secure in our transaction.SCOTT G.
Extraordinario servicio al clienteJAMES H.
El cliente no dejó un comentario.Noelle B.
Thank you for being very helpful â˜ºDoris S.
Keep up the excellent work Thank you. Art BrownArthur B.
Nothing needs to be add.Eddie U.
El cliente no dejó un comentario.GAIL B.
El cliente no dejó un comentario.NZINGA B.
El cliente no dejó un comentario.Cherie H.
El cliente no dejó un comentario.JACOB K.
El cliente no dejó un comentario.Nicole B.
El cliente no dejó un comentario.Troy Z.
I very very much appreciated the service and people at the North Highlands mini storage. They were excellent and incredibly helpful during a stressful time. Uhaul on the other hand was horrible. We had secured a large van in another location a week before but as we got closer to the date, uhaul continued to change our appointments and pickup location, ultimately costing us a lot more in millage, gas, and time. If you have to use Uhaul, go to north highlands, but Uhaul made moving so much more difficult and costly.Nathaniel H.
Keep Hannah around, great personality, very understanding, very helpful, very professional. I would highly recommend her and this facility to everyone, However I would let everyone know to stay away from Placerville location, can fully understand why that lot is full with trucksSANDRA D.
El cliente no dejó un comentario.Nicole B.
The people who helped me here went above and beyond. The location I originally rented from did not have the van available when I showed at 8 in the morning. A U Haul rep was able to switch my reservation to this location. They opened early to accommodate me and helped me through the pick-up process. I wish I could give them 10 stars.SANDRA S.
El cliente no dejó un comentario.Dale E.
El cliente no dejó un comentario.Heather J.
Please suggest the young guy not be so confused with a customer commenting that the vehicle needing an alignmentJames G.
El cliente no dejó un comentario.Rick F.
First the Uhaul.com app made it very easy to reserve a vehicle and the two young woman behind the counter were very friendly and professional, and when a problem occurred with the returning Pickup Truck that I was to use they made me aware of the issue and accommodated me immediately with another vehicle that made the picking up of my Appliance purchase much better! Overall This Has Been My Best Experience With A Uhaul Location And It's Personnel To Date! ðŸ˜€Kenneth W.
El cliente no dejó un comentario.GERALD V.
El cliente no dejó un comentario.JERRY P.
El cliente no dejó un comentario.DENISE C.
Not morning ppl but kud be the massive rush at first open but poor communication on schedule department had a 7am pick up time place didn't open till 9am cost me an extra $200 dollars. Had to pick up my car at a place that doesn't open on weekends in another town but as a trucker am always on road and was my only day off and they wouldn't honor the discount they said they wud giveJose T.
El cliente no dejó un comentario.GINGER D.
El cliente no dejó un comentario.Wallace T.
El cliente no dejó un comentario.MOHAMMAD S.
The employee that helped us with our transaction was extremely rude and extremely unhelpful. I had to enlist the help of the manager Hannah which I thought to be very helpful in accommodating. With the employee that took our order working there I do not plan on coming back to that location again.Chandra S.
El cliente no dejó un comentario.Thomas K.
Great experienceRACHELANN P.
Very professional and knowledge, she went beyond her duty to make sure that I was taken care of! First Class service! Thank you. PhilFILIPS G.
Hawthorn Very rude And care lessKAYKOSSROW S.
Staff was professional and friendly.Keley S.
El cliente no dejó un comentario.Mickelynn M.
El cliente no dejó un comentario.TIMOTHY J.
i just wanted to thank the staff, by the time i got there i was a mess. it took me almost an hour to get there bc of an accident, mind you i only live 8 minutes from this location. the accident made it almost impossible to get there in time , i called and informed them of my delay and they waited fir me . thank you kindly , connie weberConnie W.
El cliente no dejó un comentario.Johnny M.
El cliente no dejó un comentario.Patresha K.
El cliente no dejó un comentario.Aminah I.
The clerks are very friendly, helpful, and courteous. I always use this location when I need a U-Haul.Jasmine S.
When I called Friday to extend my reservation they told me if I went over 100 miles total the price per mile would drop but when I dropped off the truck I was told 100 per day. Just would have been nice to have accurate information because we changed our driving plans based on that info thinking the 120 miles was going to be enough to be at the cheaper rate per mile.Emily F.
El cliente no dejó un comentario.Marie F.
El cliente no dejó un comentario.Madison O.
El cliente no dejó un comentario.Calvin B.
El cliente no dejó un comentario.Nzinga B.
Absolutely ðŸ‘Victor I.
Have a secure location for the trucks when they are returned. We were charged for gas and when I called the agent to discuss it, she said that sometimes the gas gets siphoned out of the truck and she still charged me $64 for gas. I have a picture of the gas gauge when the truck was returned showing the correct amount of gas in the tank.ERIK E.
Meh location. Also, when I asked why the hours aren't on the phone message (they don't answer the phone when assisting someone else) they explained people usually look online, which I did. It says they are closed at 6 PM online, but she stated they were closed at 5:30 PM - that's not really helpful looking it up online then is it? The staff is pretty rude in general, and I'll travel down to El Camino U-Haul if I need one again.Robert L.
This is a top-notch location and the customer service is excellent. Staff are professional, courteous, efficient and very helpful.Carol R.
The employees were very helpful.Manuel S.
El cliente no dejó un comentario.DOROTHY T.
Your staff is wonderful. I will be coming back to this location if I ever need a uhaul ðŸ'ðŸ'JEAN C.
Excellent customer service at the front desk. Reps were very friendly. My boxes and dolly were loaded in the van for me. They even wiped down the windows before I drove off. If they took tips, I would have definitely tipped them. Would definitely use this location again and recommend.LANESHA S.
El cliente no dejó un comentario.IBRAHEM A.
Put water dispenser hot/cold and a coffee for the customer while waiting.Edgar C.
El cliente no dejó un comentario.Brian L.
And available trailers closer to my house. There are two locations near me, from who I made the reservation with @ 7am. It wasn't until I was leaving at 7:00 a.m. to go pick it up and I got the email for saying it was in North Highlands and at 9am, when they opened. the help I hired,was being paid by the hour. The changing information should have been emailed to me the night before.VICKIE L.
No improvement needed the employees were the best I have worked with Thank youMary W.
The customer service at this location is outstanding. I don't see how you can improve on that. They will always be my â€œgo toâ€ place for a truck rental. Top notch!Carol R.
I forgot the lady and her daughter name but I tell you they are some hard working women keep it up great at everythingRaymond M.
El cliente no dejó un comentario.Veronica Y.
Not a thing it was perfectDarryl W.
No comment. This location is my go-toJennifergrace H.
El cliente no dejó un comentario.MICHAEL W.
You guys made my first time rental experience really nice it was so easy. All of the staff here at this Uhaul office were amazing I couldn't ask for a better group of people. My puppy Bleu loved you guys as well. We will stop in periodically to say hi and show you guys how fast Bleu is growing up. Thank you! ðŸ'žMARGARET D.
Nothing. Drop off was quick, team at location were very professional and courteous!michael K.
El cliente no dejó un comentario.Tony B.
I was told that my rental was not do to be returned until Thursday but I returned it on Wednesday at 1pm and was told I was late returning my rental.JASON K.
El cliente no dejó un comentario.RYAN T.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.CHIO S.
El cliente no dejó un comentario.Veronika P.
Thank you guys I was really happyVictor I.
This location was super helpful and accomodating on the pick up and return of the equipment since the times i needed it were outside their regular hours. Super quick to check in and out.MARCUS M.
Everything was smooth & very good! I'm glad I got the 15" instead of the 10" & the lady who helped my friend & I on my move date was fast getting us everything. So thank you!Anthony R.
I dropped it off after hours using my phone. It was quick and easy.WENDY R.
Good job thank youANTON F.
El cliente no dejó un comentario.ROBERT I.
Great service nice truckNANCY T.
personnel at this location were very friendly and explained every thing I needed to know to use the equipmentDANIEL W.
Your store in N. Highlands is the best in the area. To bad good employees have to work in the gettoLEWIS C.
El cliente no dejó un comentario.VICTOR P.
El cliente no dejó un comentario.Sharon T.
I give your store a 10+ customer service was great the two young ladies working 07/01/21 were exceptional very friendly and one of young ladies came out of the store and secured my cords let me know I would be fine.. First time renting a uhaulâ€¦ she didn't have to do thatâ€¦ I'm so grateful for her service! I had a safe trip.GAIL B.
El cliente no dejó un comentario.Luis V.
Thank you very much!!! Excellent!!!DMYTRO D.
Very well maintained office area, trucks clean and quick service!PHILLIP B.
El cliente no dejó un comentario.Xzavier H.
Excellent service, Clean environment, Great Team members. Truck clean in and out ready to Roll ðŸ˜ŽðŸ'. Very Professional. Thank you, Customer for life.EUGENE T.
Very fast and easy great customer serviceTimothy B.
I would like to commend Hannah, the manager at this location. She returned my calls promptly when I left a message. I had to change my pick up date a month in advance and she assured me she would do everything possible to accommodate my needs! So, a big kudos to Hannah!Karen S.
Nothing you service was great I would recommend you to my friends.Patricia H.
El cliente no dejó un comentario.Michael Z.
El cliente no dejó un comentario.Richard B.