Customer Reviews for North East Muffler Inc
(U-Haul Neighborhood Dealer)

565 comentarios

5654 Rte 22   Millerton, NY 12546
(S of Rte 199)

(518) 789-6902

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(518) 789-6902

5654 Rte 22
Millerton, NY 12546
(S of Rte 199)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    8 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamar W. 
Clasificación:
2.0

All of my reserved furniture pads and the dolly was missing from the truck. I picked up on Saturday evening for a Sunday move and the entire move was massively affected by not having these items. Big disappointment.

Amber H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex K. 
Clasificación:
5.0

Everything went smooth. Not one complaint

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNKENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik E. 
Clasificación:
5.0

Everything went great

Glenn U. 
Clasificación:
5.0

All went well, from pick up to drop off.

Kathleen S. 
Clasificación:
5.0

It should be clearer where the drop off box is.

Vincent Y. 
Clasificación:
5.0

Very good service!! No improvements recommended!

Dara S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grace R. 
Clasificación:
5.0

She was so friendly and efficient. I rolled in there at five minutes until closing. She fixed everything and was just a gem.

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

North East is so easy to work with and friendly. My first choice when I need a vehicle!

DONA B. 
Clasificación:
5.0

Keep it the same

JOHNKENNETH H. 
Clasificación:
5.0

Cindy was so wonderful and helpful and delightful person to talk to. I am so happy I thought of this place as an option for a vehicle while my car was in service. And then I found out that I can also bring my car for service to the same place also! Omg what a service! I will be bringing my car for service there from now on there as well. Thank you, Cindy!

Leia W. 
Clasificación:
5.0

They're the best!

jane N. 
Clasificación:
5.0

Excellent customer service

Jocelyne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

Cindy at front desk very helpful and pleasant. The van was a new Ford, which I prefer over the GM models because the Fords have a better layout for a female driver, I.e. I can see over the steering wheel.

Maryann B. 
Clasificación:
5.0

Cindy was efficient, professional, incredibly nice, conversational and generous with her time. I will go out of my way to rent Uhauls from this location in the future.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
5.0

Service was excellent

beverly I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erik H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian J. 
Clasificación:
5.0

Absolutely nothing. Everything was easy and efficient.

Mark M. 
Clasificación:
5.0

The parking brake was faulty. When I was driving I would hit a bump and the parking brake light on the dash would light up and the warning horn would begin to blow. It would not stop until I would pull over and shut off the truck and then restart the truck. As I was mostly driving on a highway I had to endure this load high pitched horn until the next rest area as I was uncomfortable pulling over on a busy highway. I had that horn ringing for over 200 miles which made for a very uncomfortable drive. I had a headache all night and still had ringing in my ears most of the following day. Not the level of service I have come to expect as a long term Rentor from Uhaul.

Mark C. 
Clasificación:
5.0

Cynthia and her team at Northeast Muffler are outstanding! Professional, incredibly mindful and always thinking of the customer. BEST Uhaul rental destination! A +++

terri M. 
Clasificación:
5.0

Install a 5g cell tower so there is better service

Charles L. 
Clasificación:
5.0

Cell service was spotty and I had to re-enter information on the U-Haul app three different times to finally close out the rental. There was plenty of parking which was helpful.

Leonard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanna H. 
Clasificación:
5.0

We have been going to Millerton Muffler for years to rent U-Hauls. Cindy has always been very professional and prompt with having everything in place. Thank you Cindy for your kindness and always helping us get our job done. Thank you again.

michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vakhtang E. 
Clasificación:
5.0

The GPS signal for this location is off and made the check in process challenging (and the return would have been difficult if not for the understanding location). Would love to have more flexibility around location verification.

Jennifer K. 
Clasificación:
5.0

Easy drop off!

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Convenient and easy pick-up and return.

michele T. 
Clasificación:
5.0

Very helpful and knowledgeable staff Pleasure to do business with. Will rent again should the need arise Thank you

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan L. 
Clasificación:
5.0

Thoroughly professional front desk service. Excellent equipment. My only quibbles are these: the Uhaul app crashed when I tried to upload my driver's license photos, and phones were out at the Millerton location on Friday.

Bradley B. 
Clasificación:
5.0

Cindy was fantastic!

susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas D. 
Clasificación:
5.0

Prompt and courteous rental. Thank you!

Patrick Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASM P. 
Clasificación:
5.0

Everything was fine

SCOTTLAURENCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDDEBOLT L. 
Clasificación:
5.0

They were very patient with me. Thanks

SCOTTLAURENCE B. 
Clasificación:
5.0

Cindy is the best... moves can be very stressful and she makes your first contact in the process very pleasant and with a smile!

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

Great experience

JOSEPH N. 
Clasificación:
4.0

El cliente no dejó un comentario.

RODNEYL A. 
Clasificación:
4.0

It took over an hour and 20 minutes to get my van although I had preregistered. Another agent on the phone gave my truck with pads, etc. to another customer, blocking Cindy who, on her vacation day, was trying to help me get in. Cindy is wonderful but I don't think much of the system for getting a van when the office isn't open. I spent a good deal of time at home trying to work it out, then went to the office for about 20 minutes (also a 15 minute drive each way). I thought I was all set and would have been if the other agent had not overridden us. All told I spent about 4 hours on this system. How do you expect people to rent from you?!?

Ellen P. 
Clasificación:
5.0

Everything went beautifully and smoothly.

Serena G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raziel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIANM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
4.0

Hold times for customer service we're 40 mins. And the 1st link for pickup didn't work.

Sylvia H. 
Clasificación:
4.0

I dropped the truck off after hours so had no interaction with staff. Previous experiences were fine.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM C. 
Clasificación:
5.0

I was well looked after like always! Highly recommend this office!

Brigitta V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDL III G. 
Clasificación:
5.0

Very very accommodating to delays I faced in post hurricane Ida NYC on Thursday Morning. I really appreciated that!!

BLAKEALEXANDER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH G. 
Clasificación:
3.0

We had to travel over one hour away from our location to pick up this rental truck. It was out of the way and cost us two hours of loading and travel time. It also cost us more in gasoline to pick this up so far out of the way. Nothing wrong with the location other than it was too far away from us.

EDWARDJ R. 
Clasificación:
5.0

This location is always very responsive and helpful. I just wish Uhaul could make it easier for them to retain available inventory of trucks.

DONA B. 
Clasificación:
1.0

This was horrific. I did online checkin and . . . Nothing. No instructions on how to get the key. No email, text or call. Called 3 customer service numbers, waited on hold 60 minutes . . . Nothing. Do not ever do online checkin with UHaul. It is an absolute disaster.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIACECILIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan W. 
Clasificación:
5.0

Over all length of vehicle not listed on web site was needed for use when booking ferry reservation.

IAN I. 
Clasificación:
5.0

I wish I was warned to start the return process on the website BEFORE returning the key in the overnight box. Plus the websit should allow you to upload a picture. When I returned the van, I locked the van and returned the key and then started the process on the website. As a result I could not take pictures it requested because I could no longer get in the van. I had taken a picture of the mileage and fuel before locked the door and returned the key but the website only gave me an option to take a picture but not upload one already taken. Next time I'll know what to do correctly but I wish it instructed me more clearly when I selected the 24/7 share program not to return the key first starting the return process so I did it correctly. The van was great!

Philip F. 
Clasificación:
5.0

No improvement necessary. Very professional and customer service oriented.

PAUL B. 
Clasificación:
5.0

Very friendly and helpful staff.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
4.0

The door latch would not close, I saw the men in the garage and asked if they could help me…one man offered his assistance and one of the other guys said that that guy didn't work there. But he nor the 3rd gentleman offered to help. They went to go get the female. She was busy opening up for the day. The men were doing nothing. The woman came and easily rectified the issue. The woman was very nice. It was obvious that she was more capable and smarter than the unhelpful men….except for the guy who did not work there and had offered to help.

ANNA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAS S. 
Clasificación:
4.0

Location should not be eligible for mobile check in. There is no cell service. I was so frustrated and made me an hour late for my trip to pick up my daughter from college. I had to drive v5 miles down the road to get service and then had to chafe with someone to help me. Very hectic and stressful.

Diana S. 
Clasificación:
5.0

Very satisfied with the service,especially able to rent on short notice.

GREGORYC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN K. 
No se han enviado comentarios para esta ubicación.

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