Best truck rental ever
THOMAS C.
Customer Reviews for North East Muffler Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cindy is always a pleasure to work with. I rent quite regularly from this location as I am an artist moving large paintings. It's always an easy and pleasant experience.
GAIL R.The folks at North East Muffler are wonderful! They made sure that I had what I needed in a timely fashion. I will not hesitate to use them again in the future.
Geoffrey T.The best part about the experience was the customer service. The woman who runs the garage was so friendly and welcoming, and she was able to see a mistake that uhaul made in scheduling and fix it. I highly recommend renting uhaul through this garage.
Jaimee C.This was a last minute move. I asked for their assistance. Excellent move. The truck was the one I needed. Easy transaction all the way! Will definitely use this place again.
Lorraine P.Nice lady assisted with my return, a pleasant return experience.
ANDREW M.Very friendly and Helpful beyond expectations..Awesome Rental Service
Theodore H.Cindy is always a pleasure to work with!
GAIL R.Millerton is my “hometown†U Haul dealer. Always courteous & professional.
JAY D.Wonderful experience, thank you!
Sara L.Very convenient for us. Parking lot could use a some paving.
Carrel C.Terrific in every respect Thank you
Mark H.I can't think of a thing. Cindy is always a pleasure to deal with!
Gail R.Always a great experience with Cindy at northeast muffler
THOMAS C.this location is always helpful and goes out of their way to make things easier.
robert R.Service was professional and timely.
Simon C.Outstanding U-Haul location. Personal service and support made this a superb experience. Thank you!
Mark H.An excellent experience with a friendly staff. We will definitely be a repeat customer.
James K.Great staff. Easy to deal with. Efficient and knowledgeable
David H.All good. Cindy is extremely helpful!
Robert S.All of my reserved furniture pads and the dolly was missing from the truck. I picked up on Saturday evening for a Sunday move and the entire move was massively affected by not having these items. Big disappointment.
Amber H.Everything went smooth. Not one complaint
Mark B.Everything went great
Glenn U.All went well, from pick up to drop off.
Kathleen S.It should be clearer where the drop off box is.
Vincent Y.Very good service!! No improvements recommended!
Dara S.She was so friendly and efficient. I rolled in there at five minutes until closing. She fixed everything and was just a gem.
Paul K.North East is so easy to work with and friendly. My first choice when I need a vehicle!
DONA B.Keep it the same
JOHNKENNETH H.Cindy was so wonderful and helpful and delightful person to talk to. I am so happy I thought of this place as an option for a vehicle while my car was in service. And then I found out that I can also bring my car for service to the same place also! Omg what a service! I will be bringing my car for service there from now on there as well. Thank you, Cindy!
Leia W.They're the best!
jane N.Excellent customer service
Jocelyne D.Cindy at front desk very helpful and pleasant. The van was a new Ford, which I prefer over the GM models because the Fords have a better layout for a female driver, I.e. I can see over the steering wheel.
Maryann B.Cindy was efficient, professional, incredibly nice, conversational and generous with her time. I will go out of my way to rent Uhauls from this location in the future.
Eric S.Service was excellent
beverly I.Absolutely nothing. Everything was easy and efficient.
Mark M.The parking brake was faulty. When I was driving I would hit a bump and the parking brake light on the dash would light up and the warning horn would begin to blow. It would not stop until I would pull over and shut off the truck and then restart the truck. As I was mostly driving on a highway I had to endure this load high pitched horn until the next rest area as I was uncomfortable pulling over on a busy highway. I had that horn ringing for over 200 miles which made for a very uncomfortable drive. I had a headache all night and still had ringing in my ears most of the following day. Not the level of service I have come to expect as a long term Rentor from Uhaul.
Mark C.Cynthia and her team at Northeast Muffler are outstanding! Professional, incredibly mindful and always thinking of the customer. BEST Uhaul rental destination! A +++
terri M.Install a 5g cell tower so there is better service
Charles L.Cell service was spotty and I had to re-enter information on the U-Haul app three different times to finally close out the rental. There was plenty of parking which was helpful.
Leonard B.We have been going to Millerton Muffler for years to rent U-Hauls. Cindy has always been very professional and prompt with having everything in place. Thank you Cindy for your kindness and always helping us get our job done. Thank you again.
michael G.The GPS signal for this location is off and made the check in process challenging (and the return would have been difficult if not for the understanding location). Would love to have more flexibility around location verification.
Jennifer K.Easy drop off!
Peter K.Convenient and easy pick-up and return.
michele T.Very helpful and knowledgeable staff Pleasure to do business with. Will rent again should the need arise Thank you
Charles G.Thoroughly professional front desk service. Excellent equipment. My only quibbles are these: the Uhaul app crashed when I tried to upload my driver's license photos, and phones were out at the Millerton location on Friday.
Bradley B.Cindy was fantastic!
susan B.Prompt and courteous rental. Thank you!
Patrick Y.Everything was fine
SCOTTLAURENCE B.They were very patient with me. Thanks
SCOTTLAURENCE B.Cindy is the best... moves can be very stressful and she makes your first contact in the process very pleasant and with a smile!
THOMAS C.