Customer Reviews for North East Muffler Inc
(Distribuidor de U-Haul del vecindario)

496 comentarios

5654 Rte 22   Millerton, NY 12546
(S of Rte 199)

(518) 789-6902

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(518) 789-6902

5654 Rte 22
Millerton, NY 12546
(S of Rte 199)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Beth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
4.0

Hold times for customer service we're 40 mins. And the 1st link for pickup didn't work.

Sylvia H. 
Clasificación:
4.0

I dropped the truck off after hours so had no interaction with staff. Previous experiences were fine.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM C. 
Clasificación:
5.0

I was well looked after like always! Highly recommend this office!

Brigitta V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDL III G. 
Clasificación:
5.0

Very very accommodating to delays I faced in post hurricane Ida NYC on Thursday Morning. I really appreciated that!!

BLAKEALEXANDER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH G. 
Clasificación:
3.0

We had to travel over one hour away from our location to pick up this rental truck. It was out of the way and cost us two hours of loading and travel time. It also cost us more in gasoline to pick this up so far out of the way. Nothing wrong with the location other than it was too far away from us.

EDWARDJ R. 
Clasificación:
5.0

This location is always very responsive and helpful. I just wish Uhaul could make it easier for them to retain available inventory of trucks.

DONA B. 
Clasificación:
1.0

This was horrific. I did online checkin and . . . Nothing. No instructions on how to get the key. No email, text or call. Called 3 customer service numbers, waited on hold 60 minutes . . . Nothing. Do not ever do online checkin with UHaul. It is an absolute disaster.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIACECILIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan W. 
Clasificación:
5.0

Over all length of vehicle not listed on web site was needed for use when booking ferry reservation.

IAN I. 
Clasificación:
5.0

I wish I was warned to start the return process on the website BEFORE returning the key in the overnight box. Plus the websit should allow you to upload a picture. When I returned the van, I locked the van and returned the key and then started the process on the website. As a result I could not take pictures it requested because I could no longer get in the van. I had taken a picture of the mileage and fuel before locked the door and returned the key but the website only gave me an option to take a picture but not upload one already taken. Next time I'll know what to do correctly but I wish it instructed me more clearly when I selected the 24/7 share program not to return the key first starting the return process so I did it correctly. The van was great!

Philip F. 
Clasificación:
5.0

No improvement necessary. Very professional and customer service oriented.

PAUL B. 
Clasificación:
5.0

Very friendly and helpful staff.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
4.0

The door latch would not close, I saw the men in the garage and asked if they could help me…one man offered his assistance and one of the other guys said that that guy didn't work there. But he nor the 3rd gentleman offered to help. They went to go get the female. She was busy opening up for the day. The men were doing nothing. The woman came and easily rectified the issue. The woman was very nice. It was obvious that she was more capable and smarter than the unhelpful men….except for the guy who did not work there and had offered to help.

ANNA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAS S. 
Clasificación:
4.0

Location should not be eligible for mobile check in. There is no cell service. I was so frustrated and made me an hour late for my trip to pick up my daughter from college. I had to drive v5 miles down the road to get service and then had to chafe with someone to help me. Very hectic and stressful.

Diana S. 
Clasificación:
5.0

Very satisfied with the service,especially able to rent on short notice.

GREGORYC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN K. 
Clasificación:
5.0

Customer service was great 😊

ROSALIE P. 
Clasificación:
5.0

The pickup and drop off process is very easy, and I look forward to renting a uhaul from north east muffler again in the future.

ALYSSACHRISTINE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria Cecilia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA V. 
Clasificación:
4.0

This was my second location. I have no complaints about this location. The service was friendly and honest and the truck was clean.

KYLEJ L. 
Clasificación:
5.0

As always Cindy was very helpful and a pleasure to work with.

JOHNJ G. 
Clasificación:
5.0

The woman who helped us Wes very informative and very pleasant. It was a wonderful experience dealing with her.

NANCYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULIAN C. 
Clasificación:
5.0

Great friendly local location. So great to have nearby. Friendly service, good equipment.

ALEXANDER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDS C. 
Clasificación:
5.0

It helped that I had reserved ahead and much of the paperwork was done.

RICHARDG JR T. 
Clasificación:
5.0

Excellent customer care and vehicle. Highly recommended.

J Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAMSHANE E. 
Clasificación:
5.0

Superb customer service. Highly recommend Millerton UHaul location.

STEPHANIE W. 
Clasificación:
5.0

The lady who helped us was very kind and helpful. ¡Gracias!

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thaddeus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saralynn T. 
Clasificación:
5.0

No improvements required. The lady at Northeast Muffler is very nice, helpful and accommodating. Excellent service every time I rent a trailer there.

ARTHURRUSSELL D. 
Clasificación:
5.0

It was all very easy and well-done.

PAULIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDS C. 
Clasificación:
5.0

They could have a drop box for off hours.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

katrina M. 
Clasificación:
5.0

The UHaul service at North East Muffler was exceptional. Friendly, Efficient. Safe. I will be back. Maybe even for a muffler repair too!

ROBERT S. 
Clasificación:
5.0

Your app needs work. You log on, then have to log on again to rent. Then, after you fill in questions, take pictures of yourself and your license, you have to wait to be approved. What is the sense of having my card on file and still having to wait. Redundant. I'll go live moving forward, less aggravating.

Dan T. 
Clasificación:
5.0

This is for UHaul corporate and NOT concerning the locations. I was charged additional mileage. The only reason i went over on mileage is because UHaul changed my drop off location. The woman assisting me at the drip off was not able to get your system to adjust for this. Fix that.

ROGER EDWARD JR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M. 
Clasificación:
5.0

Excellent service all around. I have never had a more pleasant and efficient experience in renting a vehicle.

Lloyd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONA B. 
Clasificación:
5.0

Tough place to pull-in and pull-out, but folks and service excellent. BTW, over the years I have used U-Haul over a dozen times and this was one of the friendliest treatments and efficient processes I have encountered.

barry E. 
Clasificación:
5.0

Everything went smoothly, and the staff at Northeast Muffler helped make a change to my pick-up time so I would not lose my reservation. I continue to use U-Haul whenever I have a need, and this location in particular is very reliable.

JUDITHA M. 
Clasificación:
5.0

Keep up the good work

Karl F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCJ V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Your online needs to be majorly improved .. you get a confirmation for a rental from a specific locatoon and then get callef the day before and told it is not at that location but at another location that is 40+ minutes away .. not a way to do business and then not clearly instructed on return rules and h that you need to use your mobile device to compleye transaction. Not happy and will start to look else where .. am a long time customer but cannot have the bait and switch at the last minute and do what I need to do effectively.

Edward S. 
Clasificación:
5.0

Very accommodating!! Great customer service

Royal R. 
Clasificación:
5.0

What I really didn't like was being threatened with a late return fee - after calling in to say I'd have the truck back after when I estimated, when on a daily rental, well within 24 hrs of the daily rental, and returning to a closed location. (I could have just put down my return time as 24 hrs later rather than estimating a return based on best case scenario). That left me furious and feeling like I'd never rent from u-haul again.

Gregg S. 
Clasificación:
4.0

Remind customers that it is impossible to see when merging into an intersection where the cars from right are coming from an acute angle.

Ramsay G. 
Clasificación:
5.0

Great place with great people. Always get my trucks here

PETER III C. 
Clasificación:
5.0

Wifi needs to be better.

James K. 
Clasificación:
5.0

Cindy is a pleasure to work with...

PAULI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter I. 
Clasificación:
5.0

Location was clean, professional, and very helpful with the process. They made the U-Haul experience that much better.

Dan T. 
Clasificación:
5.0

Personal amable

RICHARDS C. 
Clasificación:
5.0

Drop the 7.00 charge for the handtruck...geez. Really? I would have brought mine but looked in and saw there was one there, didn't realize that I would have to pay extra for it or the blankets. Luckily we had tons of our own blankets.

ERIC K. 
Clasificación:
5.0

I always have an excellent experience at this location. Cindy could not have been more helpful.

Timothy B. 
Clasificación:
5.0

so two issues with which they helped me with - the chain clips would not fit those that were on my hitch -- their mechanic figured out a safe way to do it. And I had a round electric reciver not a flat one - they heled me get an adapter through local auto parts store -- that said I would have expected those to be in stock for purchase.

ROLAND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENC Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
5.0

Helpful, friendly staff.

Harry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

John and Cindy run a First Class business.. Thank you!!

PAULI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

All was good.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WEYMER W. 
Clasificación:
5.0

Nothing at that location but I used your wingdale location 8 months ago and was robbed by them and I t was almost the worst experience ever

CLAYTONS JR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

OTTILIEM I. 
Clasificación:
4.0

Contactless pick-up did not work. However, customer representative was extremely helpful.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

Folks at North East Muffler were fantastic. Van was clean and was great. All-in-all areally good experience

Sara P. 
No se han enviado comentarios para esta ubicación.

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