Customer Reviews for North East Muffler Inc
(U-Haul Neighborhood Dealer)

636 reviews

5654 Rte 22   Millerton, NY 12546
(S of Rte 199)

(518) 789-6902

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 789-6902

5654 Rte 22
Millerton, NY 12546
(S of Rte 199)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The trailer had been in the back for some time. The current condition was much older than the photos on the app. License plate was pealed, sides had scratches and the trailer was covered in pine needles. The photos depicted a much newer trailer. There was some moisture in the front corners of the trailer. I rent from this location regularly, and I do have to say the manager is EXCELLENT.

Charles H 
Rating:
4.0

Customer did not leave a comment.

Blake H 
Rating:
5.0

Customer did not leave a comment.

Kathryn C 
Rating:
3.0

Customer did not leave a comment.

jody s 
Rating:
5.0

Customer did not leave a comment.

Susan P 
Rating:
5.0

Customer did not leave a comment.

Janice G 
Rating:
5.0

Cindy was so helpful!

rock s 
Rating:
5.0

Customer did not leave a comment.

Kevin V 
Rating:
3.0

The Wi-Fi at the location, offered because there’s no cell service there, was unclear (name of network posted was incorrect, password was difficult to decipher) and also, it was down. It took me an hour and a half and four phone calls to get all the necessary photos etc uploaded and check out the truck. The customer service agent I spoke to over the phone was really, really wonderful though. She is a gem.

Maud D 
Rating:
5.0

All good, no improvements needed. Thanks.

Michael K 
Rating:
5.0

Customer did not leave a comment.

Mary S 
Rating:
5.0

Customer did not leave a comment.

Charles H 
Rating:
5.0

Super helpful, very pleasant.

Glenn K 
Rating:
5.0

Your team in Millerton at North East Muffler are the best: efficient, candid, thoughtful and generally constructive. They delivered on every last detail they promised (and more). My wife and I wish more businesses could be run this way. And, no, we are related to them!

Matthew T 
Rating:
5.0

My experience overall with U-Haul Millerton was excellent. Staff was very professional and accommodating, and service was excellent.

Charlotte B 
Rating:
5.0

Customer did not leave a comment.

Hunter S 
Rating:
5.0

They connected the trailer to my van, checked that my lights functioned and provided everything I needed in about 10 minutes. I have not suggestions.

Jonathan W 
Rating:
5.0

Customer did not leave a comment.

Philip G 
Rating:
5.0

If something works great you stick with it don't change anything it was a perfect experience

Rich M 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Customer did not leave a comment.

Roger R 
Rating:
5.0

After being moved twice to get the right trailer, everything worked out.

Mark C 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
4.0

Scheduling was nightmarish. Perhaps due to greater Uhaul booking rather than this location. Location was very accomodating.

sarah k 
Rating:
5.0

Customer did not leave a comment.

Noah G 
Rating:
5.0

This uhaul location is BY FAR the best in the entire region. The woman who runs the front desk is always kind, organized, and professional. I always try this location every time I need a truck or van. A+!

Reid K 
Rating:
4.0

Customer did not leave a comment.

Jon G 
Rating:
5.0

Customer did not leave a comment.

Timothy C 
Rating:
5.0

Customer did not leave a comment.

Claire G 
Rating:
5.0

Customer did not leave a comment.

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Carrel C 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

THOMAS C 
Rating:
5.0

Best truck rental ever

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Hiram W 
Rating:
5.0

Customer did not leave a comment.

Randy B 
Rating:
5.0

Cindy is always a pleasure to work with. I rent quite regularly from this location as I am an artist moving large paintings. It’s always an easy and pleasant experience.

GAIL R 
Rating:
5.0

The folks at North East Muffler are wonderful! They made sure that I had what I needed in a timely fashion. I will not hesitate to use them again in the future.

Geoffrey T 
Rating:
5.0

The best part about the experience was the customer service. The woman who runs the garage was so friendly and welcoming, and she was able to see a mistake that uhaul made in scheduling and fix it. I highly recommend renting uhaul through this garage.

Jaimee C 
Rating:
5.0

This was a last minute move. I asked for their assistance. Excellent move. The truck was the one I needed. Easy transaction all the way! Will definitely use this place again.

Lorraine P 
Rating:
5.0

Customer did not leave a comment.

richard k 
Rating:
4.0

Nice lady assisted with my return, a pleasant return experience.

ANDREW M 
Rating:
5.0

Very friendly and Helpful beyond expectations..Awesome Rental Service

Theodore H 
Rating:
5.0

Customer did not leave a comment.

Peter S 
Rating:
5.0

Cindy is always a pleasure to work with!

GAIL R 
Rating:
5.0

Customer did not leave a comment.

Bailey R 
Rating:
5.0

Millerton is my “hometown” U Haul dealer. Always courteous & professional.

JAY D 
Rating:
5.0

Customer did not leave a comment.

Steve P 
Rating:
5.0

Wonderful experience, thank you!

Sara L 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P 
Rating:
5.0

Customer did not leave a comment.

Frida G 
Rating:
5.0

Very convenient for us. Parking lot could use a some paving.

Carrel C 
Rating:
5.0

Terrific in every respect Thank you

Mark H 
Rating:
5.0

I can’t think of a thing. Cindy is always a pleasure to deal with!

Gail R 
Rating:
5.0

Always a great experience with Cindy at northeast muffler

THOMAS C 
Rating:
5.0

this location is always helpful and goes out of their way to make things easier.

robert r 
Rating:
5.0

Customer did not leave a comment.

david c 
Rating:
5.0

Service was professional and timely.

Simon C 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
4.0

Customer did not leave a comment.

Donn C 
Rating:
5.0

Customer did not leave a comment.

Cate A 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Outstanding U-Haul location. Personal service and support made this a superb experience. Thank you!

Mark H 
Rating:
5.0

Customer did not leave a comment.

abdelhaq n 
Rating:
5.0

An excellent experience with a friendly staff. We will definitely be a repeat customer.

James K 
Rating:
4.0

Customer did not leave a comment.

JOE s 
Rating:
5.0

Customer did not leave a comment.

Kirstin Y 
Rating:
5.0

Great staff. Easy to deal with. Efficient and knowledgeable

David H 
Rating:
5.0

Customer did not leave a comment.

Marximillian L 
Rating:
5.0

Customer did not leave a comment.

Kevin F 
Rating:
5.0

All good. Cindy is extremely helpful!

Robert S 
Rating:
5.0

Customer did not leave a comment.

Tom M 
Rating:
5.0

Customer did not leave a comment.

Tamar W 
Rating:
2.0

All of my reserved furniture pads and the dolly was missing from the truck. I picked up on Saturday evening for a Sunday move and the entire move was massively affected by not having these items. Big disappointment.

Amber H 
Rating:
5.0

Customer did not leave a comment.

Dianne W 
Rating:
5.0

Customer did not leave a comment.

Alex K 
Rating:
5.0

Everything went smooth. Not one complaint

Mark B 
Rating:
5.0

Customer did not leave a comment.

JOHNKENNETH H 
Rating:
5.0

Customer did not leave a comment.

Rebecca B 
Rating:
5.0

Customer did not leave a comment.

Lisa M 
Rating:
5.0

Customer did not leave a comment.

Erik E 
Rating:
5.0

Everything went great

Glenn U 
Rating:
5.0

All went well, from pick up to drop off.

Kathleen S 
Rating:
5.0

It should be clearer where the drop off box is.

Vincent Y 
Rating:
5.0

Very good service!! No improvements recommended!

Dara S 
Rating:
4.0

Customer did not leave a comment.

Grace R 
Rating:
5.0

She was so friendly and efficient. I rolled in there at five minutes until closing. She fixed everything and was just a gem.

Paul K 
Rating:
5.0

Customer did not leave a comment.

LORI M 
Rating:
5.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

North East is so easy to work with and friendly. My first choice when I need a vehicle!

DONA B 
Rating:
5.0

Keep it the same

JOHNKENNETH H 
Rating:
5.0

Cindy was so wonderful and helpful and delightful person to talk to. I am so happy I thought of this place as an option for a vehicle while my car was in service. And then I found out that I can also bring my car for service to the same place also! Omg what a service! I will be bringing my car for service there from now on there as well. Thank you, Cindy!

Leia W 
Rating:
5.0

They’re the best!

jane N 
Rating:
5.0

Excellent customer service

Jocelyne D 
Rating:
5.0

Customer did not leave a comment.

Alexander P 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
5.0

Customer did not leave a comment.

Randy B 
Rating:
5.0

Customer did not leave a comment.

Kelly B 
Rating:
5.0

Cindy at front desk very helpful and pleasant. The van was a new Ford, which I prefer over the GM models because the Fords have a better layout for a female driver, I.e. I can see over the steering wheel.

Maryann B 
Rating:
5.0

Cindy was efficient, professional, incredibly nice, conversational and generous with her time. I will go out of my way to rent Uhauls from this location in the future.

Eric S 
No reviews have been submitted for this location.

Additional Services at this Location

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