Comentarios de los clientes para North Bay Auto LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de North Bay Auto LLC

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

GALE Y.
Clasificación:

Top service. Highly recommend.

Sandra W.
Clasificación:

the man in charge was very helpful and super nice. location was a little far from my starting point

william B.
Clasificación:

El cliente no dejó un comentario.

STEVE D.
Clasificación:

El cliente no dejó un comentario.

shane F.
Clasificación:

Great customer service. Fast friendly and reliable

paula D.
Clasificación:

Customer service was excellent

Mark M.
Clasificación:

Truck was out waiting for us. Bill is a great guy and always helpful. Will always use North Bay!

dele Y.
Clasificación:

El cliente no dejó un comentario.

steve D.
Clasificación:

great location and Bill is very nice

shane F.
Clasificación:

Quick in and out with easy drop off return. Can't ask for more than that. Great customer service

Schran L.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

El cliente no dejó un comentario.

MICHAL R.
Clasificación:

El cliente no dejó un comentario.

william D.
Clasificación:

not a thing,service was pleasant and quick

angela G.
Clasificación:

El cliente no dejó un comentario.

James U.
Clasificación:

El cliente no dejó un comentario.

dougles B.
Clasificación:

El cliente no dejó un comentario.

roy H.
Clasificación:

El cliente no dejó un comentario.

shane F.
Clasificación:

Extremely helpful staff and was in and out in no time. Very nice faciity

Willa W.
Clasificación:

The contractor at this location, Bill, was the issue. Traffic had canceled my original reservation on 04/26 at Waveland Furniture, and I had not been notified. The contractor at that location was very helpful, and arranged for me to pick up another truck at the mini storage in Kiln, MS. So, I drove there, but they didn't have a truck for me either, and the contractor there called traffic while I waited. A 20 ft truck was reserved for me at North Bay Auto. So I had already been all over the gulf coast trying to pick up my truck before we even got to North Bay Auto. So we finally get there, much later than we'd intended to pick up our truck. I explain this to the contractor at North Bay Auto, and I ask about adding some extra miles upfront or getting the truck for extra time. I figured this was a reasonable request since we were starting both later and further away than our original reservation, which was canceled without notice by uhaul. Bill was entirely unhelpful. He said he couldn't add anything or help us get any kind of additional consideration. He said everything would be calculated out when we returned the truck, and that he couldn't do anything. He was dismissive and wouldn't look at us. He came across as lazy and incapable. I have rented trucks and trailers through uhaul several times, and I have never had a complaint. I'm very disappointed with the experience I had with your company on 04/28.

james F.
Clasificación:

The staff at this location were very patient, and helpful with decisions and questions regarding renting the U-Haul trailer.

NORMAN C.
Clasificación:

El cliente no dejó un comentario.

kim R.
Clasificación:

El cliente no dejó un comentario.

Michael R.
Clasificación:

Nothing at all!! The agent who completed my paperwork was very professional and treated me very well!

albert S.
Clasificación:

El cliente no dejó un comentario.

Nick R.
Clasificación:

El cliente no dejó un comentario.

stephen G.
Clasificación:

Location and vehicle was fine. The online booking / pickup and drop-off process could use some work. Arriving to pick up, then the online process want to verify who I am (passport, work contact, etc.)...do this as part of the original booking; not many folks carry a passport to pick up a truck or do we want to wait around for you to verify who we are. Drop off was not much easier as the online site dropped the connection twice & I was in a great communication / tower area???

Jay P.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

El cliente no dejó un comentario.

Jerry R.
Clasificación:

El cliente no dejó un comentario.

Douglas D.
Clasificación:

No suggestions. Great people and great service!

Marcus D.
Clasificación:

Allow for refund when truck is returned within the initial allotted time. Open at least amount of the weekend.

David H.
Clasificación:

Extremely friendly staff and hook-up/check-out process was quick and painless.

howard R.
Clasificación:

For the transaction made, everything went very smoothly and I really can't suggest an improvement. The owner, Bill York, explained everything very well.

steven D.
Clasificación:

Nothing...everything was great

Roy J.
Clasificación:

El cliente no dejó un comentario.

Richard D.
Clasificación:

El cliente no dejó un comentario.

Edward C.
Clasificación:

El cliente no dejó un comentario.

elmo S.
Clasificación:

The people here were great. Friendly and very helpful. The truck was dirty and musty inside the cab. Overall a pleasant experience with U-Haul.

SHARI S.
Clasificación:

Again, another extremely positive experience. What a kind welcome I received upon returning the rental. Thank you for such incredible assistance and care.

Edward C.
Clasificación:

For facility to make sure vehicle is properly serviced, cleaned and road worthy

john W.
Clasificación:

El cliente no dejó un comentario.

Louis B.
Clasificación:

El cliente no dejó un comentario.

Terry S.
Clasificación:

El cliente no dejó un comentario.

Aubrey D.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

N/A

Richard B.
Clasificación:

El cliente no dejó un comentario.

Shawn C.
Clasificación:

Absolutely perfect! If I am ever in need of uhaul services, I will be sure to use the North Bay Auto location and will highly recommend to anyone needing uhaul services. Excellent staff and management!

Skender K.
Clasificación:

Great service

Joshua P.
Clasificación:

My pick up was scheduled for 7 am when I got there to do the express pick up they had to have a secondary person besides me or my husband to call and actually speak to so that took a while because no one was answering a 1800# at 7 am ..... also we picked up the truck with 1/4 tank of gas and my husband for whatever reason filled the tank up ... they wouldn't give me any sort of credit I guess because they only take if it's too low but oh well if your husband messed up and it benefits them :/

richard B.
Clasificación:

El cliente no dejó un comentario.

Dalton Y.
Clasificación:

I was discounted $75 for additional fuel cost because i had to get a 26' truck instead of the 15' I paid for. The 15' truck was supposed to use $100 in fuel for the trip. The 26' truck used $255 with an average mpg of 7. I would like to be refunded the $80 difference in fuel cost.

Kathleen P.
Clasificación:

No improvement needed

Juliana H.
Clasificación:

El cliente no dejó un comentario.

stephen G.
Clasificación:

Quick pick up & return... no hassles ??

jerry P.
Clasificación:

El cliente no dejó un comentario.

JOHN M.
Clasificación:

Excellent service!!

robert W.
Clasificación:

Nothing to improve. Bill was very courteous.

denis R.
Clasificación:

El cliente no dejó un comentario.

Michael T.
Clasificación:

El cliente no dejó un comentario.

Micah P.
Clasificación:

El cliente no dejó un comentario.

Richard E.
Clasificación:

El cliente no dejó un comentario.

Curt B.
Clasificación:

El cliente no dejó un comentario.

Michael R.
Clasificación:

El cliente no dejó un comentario.

Stephen J B.
Clasificación:

El cliente no dejó un comentario.

michael T.
Clasificación:

El cliente no dejó un comentario.

michael T.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

Drop off was easy - getting the truck was a terrible experience.

Elizabeth S.
Clasificación:

The equipment wasnt vert dirty, it just needed to be swept inside the cab. The last user had muddy boots.

Todd S.
Clasificación:

El cliente no dejó un comentario.

Jon R.
Clasificación:

great service easy to do business with. Equipment was what I wanted and was ready when I wanted it.

C. DeWayne L.
Clasificación:

Dropped off after closing...Customer service not applicable

donald H.
Clasificación:

Don't advertise a $39.95 day-rental if you know it will cost 3X that or more

William B.
Clasificación:

El cliente no dejó un comentario.

jake H.
Clasificación:

Nothing

charles S.
Clasificación:

El cliente no dejó un comentario.

Kevin G.
Clasificación:

Very reasonable price and excellent service. Thanks

Catherine D.
Clasificación:

Bill at Nortbay Auto(return) was super helpful. Very Professional

Joe M.
Clasificación:

Don't tell your customer they have to pick up the truck they rented from a different place at the last minute. Not cool !!

Ronald J.
Clasificación:

Not their main business so not as good as the pickup place.

Dean S.
Clasificación:

El cliente no dejó un comentario.

peter G.
Clasificación:

The best people i have ever work with

joe G.
Clasificación:

El cliente no dejó un comentario.

mike P.
Clasificación:

El cliente no dejó un comentario.

Bryan B.
Clasificación:

They are always helpful. I use the Diamondhead spot a lot because it is close, but they always are friendly and professional.

Heath N.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Myrna J.
Clasificación:

El cliente no dejó un comentario.

SCOTT B.
Clasificación:

El cliente no dejó un comentario.

isis V.
Clasificación:

A pleasure as always to do business here. I will truly miss the owner and his happy smile whenever we did business with him.

robert S.
Clasificación:

El cliente no dejó un comentario.

JERRY D.
Clasificación:

El cliente no dejó un comentario.

James T.
Clasificación:

El cliente no dejó un comentario.

Francis K.
Clasificación:

El cliente no dejó un comentario.

Traci B.
Clasificación:

El cliente no dejó un comentario.

willard K.
Clasificación:

Friendlier service would be helpful. Take some lessons from the Pascagoula UHaul.

willard K.
Clasificación:

El cliente no dejó un comentario.

ERIC K.
Clasificación:

Adding backup cameras when you replace your trucks would be very helpful.

jason Y.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba