El cliente no dejó un comentario.Alfredo A.
Customer Reviews for Norco Rentals
(Distribuidor de U-Haul del vecindario)
Norco, CA 92860
(Across from Norco’s Lion Club)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 5 p. m.
- Dom.: 8 a. m. - 2 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Betty P.
El cliente no dejó un comentario.Paul B.
Great Customer ServiceDENSE Y.
Staff was great, very helpful, got me checked in and on my way in no time. Would definitely be coming back to this location.Steve Enoc C.
El cliente no dejó un comentario.Mario G.
Ran into a few issues with my moving situation call U-Haul the day before to inform them that I may need the truck for another day. The attendant said that I need to bring the truck back by 11:30 AM. I need the truck for another day instead of the attended allowing me to move forward by running the truck another day he said he had another client that needed a truck I made it back to U-Haul. Instead of the attendant allowing me to rent the truck another day I bring the truck back and he still charged me for another day. Unfortunately I had to go to a different U-Haul to rent another truck not so happy.Jesse J.
Excellent customer service and friendly staffmohanad A.
El cliente no dejó un comentario.Rhonda S.
Not muchAlbert R.
Customer service was terrible, and the truck was dirty inside with food. I had to clean it out myself.Vicki B.
Stop the false advertising! The vehicle says $19.95 but it does not post all the hidden fees uhaul applies to your bill. Uhaul is a huge scam and I do not recommend using their services until they are transparent with their pricing!Philip F.
Better communication with onsite staff and also with customer service via voice call...SYREETA C.
El cliente no dejó un comentario.Mayra M.
Please hire a helper for Russ, the lone employee at the front counter. He was trying to juggle several incoming phone calls and help another customer while trying to assist me. I felt sorry for him.Lisa P.
El cliente no dejó un comentario.Danilo V.
They are great. Great place to rent from.DENISE P.
El cliente no dejó un comentario.Fernando Z.
El cliente no dejó un comentario.Stacie L.
Thanks for staying after hours I would be able to drop off the truck and pick up my car thanks again yeah you all they really went out their wayMarc H.
El cliente no dejó un comentario.Patricia L.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Luis E.
When it comes to moving time, U-Haul is on the checklist every time. Love the mobile check-in. I'll tell everybody about this new feature (new to me anyway)Nattapong S.
El cliente no dejó un comentario.Tariq R.
The inside of the truck bed had dirt and leaves. I am sure it was swept once but because of the winds we were having it was pretty dirty by the time we picked it up. Need to be swept again.Wayne S.
El cliente no dejó un comentario.isabelle S.
Unknown to the facility the truck was making a really bad ratting sound coming from under the cab area of the truck. They saId they will check into it. They are great at this location. I will use them again and highly recommend them to anyone in the Norco area.Summer G.
Greeted by employee and truck was ready to go.Ann D.
El cliente no dejó un comentario.Curt M.
Notified me 11 hours in advance of the reservation change so I didn't give me time to choose another method. It was so hard and painful Even if you make a reservation in advance, it is useless as you change it unilaterally and notify me.YOUNG K.
El cliente no dejó un comentario.Elamariel N.
Excellent serviceRichard R.
Very much appreciate the no hassle pick up and drop off.Michael G.
El cliente no dejó un comentario.Pamela D.
The representative was beyond amazing , he told me exactly everything I needed to know. Definitely a 10 out of 10miriam G.
El cliente no dejó un comentario.Arthur N.
El cliente no dejó un comentario.Michelle R.
None, Manager Rust is very professional, helpful and I will continue to use this location when I need a U Haul truck.Richard B.
The U haul website sucks!! What is the point in picking a place to pick up a truck, to later be sent to another store? Very frustrating!Darwin W.
Just keep doing what you are doing. They really helped us out on such a short noticeRodney A.
El cliente no dejó un comentario.Sanil B.
Great customer service all aroundJessica S.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.John D.
Just seemed expensive that all. Service was excellentBeaann R.
Before I even pulled into the facility someone was already waiting to remove the trailer and hitch! Great service both outside at drop off and checking out at the front desk.Jacob C.
No improvements easy In and out process!Brent P.
El cliente no dejó un comentario.Brian N.
El cliente no dejó un comentario.Michael S.
Great place with good servicegordon G.
El cliente no dejó un comentario.Carmen V.
El cliente no dejó un comentario.Todd W.
El cliente no dejó un comentario.Michelle A.
El cliente no dejó un comentario.Timothy A.
El cliente no dejó un comentario.Cesar L.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Antonio Z.
The guys were great, in and out with quick service. Will come again and refer to my friends.Danny D.
They went above and beyond helping to hook Up trailer hitch. Great customerService. I will be back again.Donald P.
Tail light was out on arrival, he acted like it was my truck that didn't work right, then he finally fixed the tail light on the trailer so it worked for about 2 miles. Didn't feel like taking it back so he could not fix it again. Then I got to drive 2300 miles with out one. Will not recommend this location.Ronald A.
El cliente no dejó un comentario.Ralph P.
El cliente no dejó un comentario.david E.
El cliente no dejó un comentario.Mario M.
The agent was extremely polite and very helpful.Adrienne N.
El cliente no dejó un comentario.Maria M.
El cliente no dejó un comentario.Craig M.
Always a bad a experience.. don't know why I end up here all the timeMario M.
El cliente no dejó un comentario.Elaine R.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Don T.
El cliente no dejó un comentario.STEPHANIE S.
Friendly and prompt. I bet it didn't take five minutes to drop my rental off.Jim R.
El cliente no dejó un comentario.Mary G.
El cliente no dejó un comentario.Rhonda R.
El cliente no dejó un comentario.Kenneth D.
it would be nice if the rental trucks that i saw had cruise control. i will be making a long distance move next summer and will need a truck with that.Michael A.
Not to friendly.Alfred V.
Truck shook alot.Bruno R.
El cliente no dejó un comentario.Janet G.
El cliente no dejó un comentario.Cheryl R.
Russ was incredibly helpful and informative.Christopher M.
A horrible experience because of u-Haul. I phoned the 1st location which reported it had 3trailers to make sure I get a new silver one because my car trackwidth is 77" wide and the old orange trailers are only 75" between the rails & fenders. The indignant condescending woman at the Riverside (or call center) on the other end hung up after I told her it's nothing to do with weight and all to do with width. She then cancelled my order and a few minutes I get a call and am told I will have to rent from NORCO. Based on how this was handled I will avoid u-haul at all cost and I will share my story. I made the narrow trailer work but did about $500 in damage to my tires squeezing it onto the trailer. Overall not happy. The people at NORCO location were very helpful and nice.Andrew B.
Site has no drop of box for keys. Thus, I had to drive back the next day to drop off the truck. Secondly, I have rented many Uhaul vehicles, and never been charged for gas. I received the truck with less than 3/4 a tank, and returned it as such. The owner of this store decided to charge an extra $33! Thus, be very wary of any hidden charges with this location.ken W.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Yee F.
The staff was very friendly and helpful -they helped load my boxesharmony C.
El cliente no dejó un comentario.Elizabeth L.
El cliente no dejó un comentario.Raven R.
El cliente no dejó un comentario.Thet S.
El cliente no dejó un comentario.Rick C.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.Cindy L.
Very nice guy. Russ ( Norco Ca ). He went out of his way to help me with Uhaul. When Uhaul automatically charged me 2 days on a 24 hour rental. A utility trailer. I only used the trailer for 22 hours. Nice to come across people that are not so automated. And can actually think outside the box. I m a business owner. And thats good doing business.Walley R.
Sales clerk wasn't informative, it seems like he didn't want to be at work on a holiday weekend. His co-worker came from the back room to help with the trailer I rented. Co-worker only spoke two words while attaching the trailer. (Good to Go). Very unfriendly.David W.
El cliente no dejó un comentario.Sabrina M.
El cliente no dejó un comentario.james W.
El cliente no dejó un comentario.Allyson N.