Comentarios del cliente para NorCal PowerSports

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de NorCal PowerSports

Grado total:

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William V. en

Grado:

We were very happy you see agent. Nice guy. Easy drop off process.

Ruby P. en

Grado:

Pickup was good at this location. However I had a reservation for a van at another location, but when I arrived the vehicle wasn't available because uhaul on line had extended the prior renters contract, not honoring my reservation. I had to find another pickup site & put me behind schedule by 1 1/2 hours. Not good

Sherrie P. en

Grado:

Easy return!

Peter R. en

Grado:

El cliente no dejó un comentario.

Joel W. en

Grado:

difficult to find. nice guy but didnt appear too interested in my or anyone's business. didnt provide contract on departure. didnt do a walk around, basically didnt do anything.

William B. en

Grado:

i would highly recommend this U-haul rental location!

Ignacio O. en

Grado:

Great guy to rent from. Made everything super easy.

James C. en

Grado:

Rob was friendly and welcoming. The van was ready on time. It was clean with a full tank of gas. Rob did a good job explaining everything and bent over backwards to accommodate my schedule. I would absolutely rent from NorCal PowerSports again.

Pamela K. en

Grado:

NorCal Power Sports is really great to work with. I'm a business owner and don't have time to spend on complications. They make it easy and streamlined.

SALVADOR A. en

Grado:

El cliente no dejó un comentario.

Sylvia L. en

Grado:

El cliente no dejó un comentario.

Tony C. en

Grado:

I reserved the 9' cargo van at this site to be picked up by Truck Share 24/7. I got to the location 15 minutes before my reservation time started and I saw the truck parked. However, after logging into my Uhaul account and starting the live verification process with Truck Share 24/7, it said that there was no equipment reserved at this location. I called Uhaul customer service, but they told me that this location did not do Truck Share, but it is clear on the Uhaul website that this location does do Truck Share. I called the number listed for this location, but it went straight to voicemail (the person was on vacation) but did leave an alternative phone number. I called this alternative phone number, and the service representative stated that Uhaul didn't list this particular truck for Truck Share, so she did it on her end and I was finally able to start the live verification process. However, because of these delays on Uhaul's end, I was not 40 minutes into my reserved time. Finally, after finishing the live verification process, the lockbox, where the truck key was located, did not work! The keypad was out of batteries, and I knew this because the other two lockboxes' keypads beeped and lit up. I called customer service again, and they were unable to do anything remotely since it was the location-specific employees who controlled the lockboxes. I was told I had to cancel this reservation. All in all, it wasted more than an hour of my time.

Tim P. en

Grado:

Van was in excellent condition. I appreciated the call the day before. Awesome experience.

Leslie H. en

Grado:

Picking up from an unmanned location took much more time than we planned and the lockbox had been moved to different location from the photo sent to my phone.

Daniel H. en

Grado:

The dolly and furniture pads I ordered were missing.

Hannah Z. en

Grado:

Van wasn't checked in and I received notice that I did not complete my contract. Very poor service.

Gordhan M. en

Grado:

very good!

Irja S. en

Grado:

I was extremely disappointed to find out a day before that I needed to go and pick up the truck 16+ miles from my location, and drive it all the way back to E Palo Alto! My initial pick up location was scheduled in East Palo Alto, and I was counting on that location scheduling my day around it. I was not planning on leaving early from work, taking about 1-hour Uber drive (in traffic) plus the cost of it to get to Burlingame, then take the truck all the way back to E. Palo Alto - another 45 minutes, including re-schedule movers; all that needed to be arranged at 4PM the day before my move! It was so uncalled for and unexpected! It was a mess and very unhappy with the U-Haul for simply dropping it on me to drive and finance it myself instead of making sure location initially offered had enough trucks, or move them around as needed. Also, the tank was not full as promised!

Arianna M. en

Grado:

Very sketchy area on a dark night. Difficult to find the keys as all of the buildings look the same and there is not a UHaul sign on the actual building.

Patti B. en

Grado:

El cliente no dejó un comentario.

Gary K. en

Grado:

The location is difficult to find (off a dead end street and co-located back off the street with an auto repair shop) and better signage would be helpful. Rated above average because of the after hours online pickup option