Customer Reviews for Noltes Service and 24 Hour Towing LLC
(U-Haul Neighborhood Dealer)

762 reviews

2100 W 2nd St   Appleton, WI 54914

(920) 832-0610

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: 8 am–1 pm

Services at this Location:

Contact Us

(920) 832-0610

2100 W 2nd St
Appleton, WI 54914

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: 8 am–1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michele-Jenifer N. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Ed B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

warren B. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Quadry S. 
Rating:
4.0

The rear tires were bald and the exhaust sounded like it was filled with holes.

Travis M. 
Rating:
5.0

Customer did not leave a comment.

Renee L. 
Rating:
5.0

Customer did not leave a comment.

Pat F. 
Rating:
5.0

Thank you for a great drop off experience!! We would use them again if we need another rental! Thank you !

Claire D. 
Rating:
5.0

Customer did not leave a comment.

DANG H. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

DAN M. 
Rating:
5.0

Nothing. Exceptional Service

Dave G. 
Rating:
5.0

We received great help in getting the trailer attached and detached. Very helpful individual!

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Nothing, everything was perfect

David G. 
Rating:
5.0

Customer did not leave a comment.

Marie L. 
Rating:
4.0

I originally rented this equipment from the U-Haul on Marcella Street in Kimberly. Without saying the reservation was moved, it was just listed in a text message to me without a clear indication that the reservation location changed. Shame on me for not reading carefully. Shame on U-Haul for not being more explicit. If you move the location of a reservation, say something like “the location has move to…”

Greg H. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Renting was very fast and easy. Fully functional nice truck. Made my weekend a huge success

david W. 
Rating:
4.0

All was as expected. Thank you.

mark S. 
Rating:
4.0

Customer did not leave a comment.

THERESE B. 
Rating:
4.0

Customer did not leave a comment.

DEAN D. 
Rating:
3.0

Computer training. Clearly marked prices on in store items. 45 minutes after I set up my appointment, the store still didn't have my reservation and wasn't aware of my appointment. Took a while, but we got it squared away.

Justin S. 
Rating:
5.0

I was sent to the wrong address initially? Got to my appointment late.

GARY F. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Mark was helpful in figuring out the discrepancy in mileage so that we wouldn't be charged an extra $100+ which he didn't have to do. I am so thankful he did that. The place we picked up the U-Haul didn't record the odometer correctly.

Kathy X. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO C. 
Rating:
5.0

Very nice and Helpful people

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Bailey W. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

taylor M. 
Rating:
3.0

Location was a bit out of the way

Jeff M. 
Rating:
5.0

Great communication/explained everything very well. Friendly staff.

Dana H. 
Rating:
5.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Overall good experience.

Douglas P. 
Rating:
5.0

All good

Michael R. 
Rating:
1.0

My credit card was charged for a total of $212. I have a receipt that says my final charges were $63. Not sure why my card was cleaned out and I am absolutely furious.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Douglas K. 
Rating:
5.0

Everything was all set to go. Easy pick up and drop off. The check in and check out specialist was extremely polite and very helpful.

Jeff M. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Dana S. 
Rating:
5.0

Have no comment on that. Service was very good.

Gary U. 
Rating:
3.0

Difficult to drop off trailer no real space, marking or area.

Kara H. 
Rating:
5.0

This was the second location I had to go to in the morning as the truck didn't start at the first one but Noltes was great. They were a great help.

Christopher J. 
Rating:
5.0

Customer did not leave a comment.

Benjamin G. 
Rating:
5.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Scott F. 
Rating:
5.0

Great service. Very quick. Easy process.

Bradley L. 
Rating:
2.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Lorenb C. 
Rating:
5.0

Great people. Super helpful.

Lorenb C. 
Rating:
1.0

The live person at the location was VERY helpful!! They get 5 stars, all the way! The mobile app check in was a NIGHTMARE!!! It took WAY too long to get through the process, I had to put my credit card info in 3 different times, which to me is a security risk. I will NEVER use the app again, for a rental!!

Sara C. 
Rating:
5.0

She was amazing, very helpful, and informative. We usually have problems when we rent through U-Haul but she made the process easy and quick. We have for sure found our location to rent trucks from here on out. Thank you for such a good experience finally. Very pleased and would recommend.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

kimberly A. 
Rating:
1.0

Equipment was not up kept had no washer fluid or anything truck had electrical issues and hardly any fuel when picked up

Cory F. 
Rating:
5.0

Customer did not leave a comment.

Amanda J. 
Rating:
5.0

Great service

JERROLD K. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

Antoine W. 
Rating:
5.0

Customer did not leave a comment.

Antoine W. 
Rating:
5.0

The women that was working went above and beyond to make sure we were set up PERFECT! I forgot my gloves at the store and she put them on the windshield of my car with some chocolates so I had them upon return! And as cold as it was that night I definently appreciated that and the chocolates after the day I had. First class 5 star company that's for sure!

Nicole G. 
Rating:
5.0

Very friendly and simple transaction.

Tad S. 
Rating:
5.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Leah R. 
Rating:
3.0

Better information on details of billing.

ALYCIA V. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Gregory F. 
Rating:
5.0

Customer did not leave a comment.

Tyler F. 
Rating:
1.0

This is not a review about Noltes, but Fox Cities Errands and More (634 W Airport Rd, Menasha) where my original reservation was made. Showed up at the location promptly for the reservation time. The business was closed, despite specifically asking for in-person reservation during their regular hours. I had to call uHaul who told me they'd get in touch with the business using their “special” numbers. UHaul representative informed me that despite trying multiple numbers, no one at this location would pick up. So I was forced to head to a different location to pick up my truck. Would never recommend picking up at this location!!

Nicholas L. 
Rating:
5.0

As always, ginger is awesome to work with!

Tim O. 
Rating:
5.0

The guys at Noltes were very knowledgeable, helpful and friendly!

Tim V. 
Rating:
5.0

Customer did not leave a comment.

Luke S. 
Rating:
5.0

Nothing the guy was amazing

Ben K. 
Rating:
5.0

Excellent staff!

Tim O. 
Rating:
1.0

Get a better computer system. Put a f….. jack on the trailer the son of a bitch is heavy. What a terrible setup. To dam much paperwork. I was very disappointed in the whole setup. It took way too long to get out of there.

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

There was problems with the computer had to run my card through twice then they checked the mileage and it was actually off from what they had printed next day had to go back there with my debit card and they had to do it all over again then I look at my bank account and they had a charge of $66 pending and another charge of $73.33 pending we only rented it from Wednesday the 16th to Thursday the 17th we did not even have it 24 hours and we put on 18 miles so they took out 49 98 then I disputed the $66 one they took that one off but now the 73. 33 is still pending if it's only 20.00 a day for not even 24 hrs plus mileage (18)there is know way it should come to 73.33!!!!it seamed like there was alot of computer problems when using a debit card might want to fix computer

tony M. 
Rating:
4.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

Kiersten A. 
Rating:
5.0

Fast, efficient, friendly service.

JOHN S. 
Rating:
3.0

Buy your own trailer.

Eric E. 
Rating:
4.0

Do you have a u haul truck or van I can rent within my area 2700 college avenue Appleton wi

Christopher S. 
Rating:
3.0

Improve the business originally reserved from, Marks Garage Memorial Drive Appleton. Person at desk was rude and claimed didn't have “ that type of equipment “, there were eight ( 8 ) trucks sitting there. Watched all weekend not one left, either someone doesn't want to fulfill reservation and does not want the u-haul license either. Have a word of inquiry with them!

Dean B. 
Rating:
3.0

I rented a dolly with my order to show up and it's not there. The lady who checked me in barely knew what she was doing and didn't tell me anything minus that they didn't have dollys and handed me two keys for me to figure out which truck was mine. I spent 30 minutes to go get a dolly from a different location so I could move my stuff. Now I'm seeing a ridiculous amount of charges on my credit card and only half of them match up with receipts that have been emailed to me. So somehow I have $70+ worth of charges that aren't explained? Not impressed with this experience. I also didn't receive the link for the equipment condition until I was done with my uhaul as well. I picked it up at 9:30am and returned the uhaul around 2pm. I got the text at about 1pm and didn't see it since we finished up.

Brittany V. 
Rating:
5.0

I can't remember his name but the person who helped me when I was there was extremely helpful and if I needed similar services I'm the future, I'd likely choose U-Haul again because of him. I would recommend the location I visited to anyone in need of a moving truck.

Dalton B. 
Rating:
4.0

Customer did not leave a comment.

James E. 
Rating:
3.0

Agent was not real socialable

Dawn K. 
Rating:
4.0

Customer did not leave a comment.

joey E. 
Rating:
5.0

Customer did not leave a comment.

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
3.0

Have better vehicles given for driving out of state

Justin P. 
Rating:
5.0

Customer did not leave a comment.

Brennan W. 
Rating:
5.0

Customer did not leave a comment.

Renee L V. 
Rating:
4.0

We had expected staff to be present during the drop off, but I suppose it went smoothly nonetheless.

Jonathan E. 
No reviews have been submitted for this location.

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