Customer Reviews for No Limit International Shipping
(U-Haul Neighborhood Dealer)

122 reviews

1298 SW Biltmore St Unit H   Port Saint Lucie, FL 34983

(772) 873-7473

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: 1 pm–5 pm

Services at this Location:

Contact Us

(772) 873-7473

1298 SW Biltmore St Unit H
Port Saint Lucie, FL 34983

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: 1 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location was great but UHAUL itself was a BIG problem. The computer system was impossible for the girl to get us checked in it took almost an hour. I also had to call the 800 number while I was there to try to get help and the person that answered said "that's not my job" and instead of transferring me he hung up on me. Very disappointed in UHAUL customer service. Thanks so much to No Limit International Shipping they saved me from having a real issue and not being able to move.

LAURA SCHWENZER 
Rating:
3.0

Customer did not leave a comment.

Tyler Lambert 
Rating:
1.0

The satellite office was unorganized . When we arrived they were not there and had to contact the vendor several times to arrange to pick up the U-Haul I reserved 3 days prior . Unprofessional.

randy cesear 
Rating:
5.0

The drop off was a bit of a process online on my phone but the staff at the location was so very helpful!! it went off without a hitch!

Suzee Verity 
Rating:
5.0

Customer did not leave a comment.

Franklin Daley 
Rating:
5.0

Customer did not leave a comment.

Daniel Iammatteo 
Rating:
5.0

Customer did not leave a comment.

Blendine Delva 
Rating:
3.0

Couldn’t find the place. Had to call 2 different numbers to get a hold of anyone. The lady finally came out so we could return the truck.

victoria davis 
Rating:
4.0

The on-site office manager attendant was super awesome

Karlene Keating 
Rating:
3.0

Customer did not leave a comment.

Kim Kandel 
Rating:
5.0

Be at a more accessible location such as tradition area

Joseph Valdez 
Rating:
3.0

Customer did not leave a comment.

Balazs Meszlenyi 
Rating:
3.0

Customer did not leave a comment.

STEVEN BELLAMY 
Rating:
5.0

Customer did not leave a comment.

Gabriella Labes 
Rating:
5.0

Customer did not leave a comment.

Gabriella Labes 
Rating:
1.0

I had issues with nobody being there to get the truck. Then i brought it back early and it was never checked in 2 days later, so i was getting charged wayy extra. Thank God for the AREA manager who was able to close this so that i can gain access to my account again

Geraldyne Vega 
Rating:
5.0

Customer did not leave a comment.

Christopher Cavalier 
Rating:
5.0

Customer did not leave a comment.

Mark Cross 
Rating:
5.0

It was a drop off point, so no comments or concerns.

Maria Rojas 
Rating:
1.0

they werent there and left a note to call a # I did and called both and nobody answered, I sat in the sun trying to return, she did call me back then ended up over charging me by 300 miles till I called her and demanded a picture of the odometer- she told me to drop the key in then asked for a pic well I had already dropped the pic, this MAY have been an accident and she did refund it

Krystal Michlik 
Rating:
4.0

Pick up was easy and quick.

Ralph RISCO 
Rating:
3.0

They weren’t open when I arrived.

Lisa Adkins 
Rating:
5.0

Customer did not leave a comment.

Jamie Reynoso 
Rating:
1.0

Check in process what difficult. Lockbox code sent in confirmation did not match the lockbox. After opening lockbox, key was not in the lockbox. it took 45 minutes to get the truck on the road. I did not receive a clean truck

Kevan Stewart 
Rating:
5.0

Customer did not leave a comment.

Barbara Abbairda 
Rating:
3.0

Customer did not leave a comment.

Jennifer Torres 
Rating:
5.0

Customer did not leave a comment.

juan ortiez 
Rating:
3.0

Customer did not leave a comment.

Jessica Jimenez 
Rating:
1.0

Find a new location

Andrew Moore 
Rating:
5.0

Very friendly great service

anthony morant 
Rating:
5.0

She was amazing. Came in on her day off to help me after U-Haul messed up my reservations 9 times and left me stranded with a truck half thr size I reserved a month in advance. It's all she had and she didn't have to come in to give me the truck she had. She was so nice and greatly appreciate her

Celina Martinez 
Rating:
1.0

Was charged additional $26.00 above the original Contract, then Contract was canceled after rental, made drop off difficult and took over 2 hours to rectify.

james biles 
Rating:
1.0

Put the correct gas level on contract.

Timothy Black 
Rating:
5.0

Fast and friendly service!

Patrick Smith 
Rating:
5.0

Customer did not leave a comment.

JESSICA SANCHEZ 
Rating:
5.0

Great People!

Percy Mora 
Rating:
1.0

No one was there to help in any way, a day after I dropped it off I got an email asking why the equipment wasn’t dropped off when it actually was on time with more fuel than I picked it up with and still hasn’t been proseessed as of 11:15 pm Tuesday night the 17th of may . I will never choose this location again nor recommend it to any other customer for pick up or drop off !! I believe that this location needs to be re evaluated as a qualified uhaul connection

Dennis Nafziger 
Rating:
1.0

The smell in the truck was unbearable. The office did not have a printer to give me a receipt.

mario ramiez 
Rating:
3.0

Customer did not leave a comment.

SUSAN DEONOFRIO 
Rating:
3.0

Customer did not leave a comment.

Sophia Luctama 
Rating:
5.0

Customer did not leave a comment.

keneth cruz 
Rating:
5.0

Customer did not leave a comment.

Norvell Stengel 
Rating:
2.0

This was the absolute worst experience I’ve had with a Uhaul. I drove 2 hours from Orlando to Port St Kucie to pick up this truck, only to arrive on time to find out my truck was not ready. I was delayed 3 hours in getting my truck to which I had to spend additional money to Uber to Ft Pierce to get my truck. This ultimately resulted in me finishing my move at 3am due to this delay. I can begin to express the amount physical stress and burden this caused on myself and my wife. On top of this uhual did not honor the rate I was quoted initially, they charged me $130 over what I was originally quoted. Afterwards, I waited 40 minutes on hold to file a complaint with a manager at Uhaul only to get told that I would receive a call within 72 hours which I never Received. This was absolutely the worst experience. I will continue to fight the $360 that they charged me in total, as I was unjustly treated.

Marcos Peres 
Rating:
5.0

Nothing I can think of.

Keith Thomas 
Rating:
1.0

The pickup location itself was not clean or well maintained, but staff was kind and helpful. However the whole pickup experience was terrible. I had flown to Florida to drive a truck back, and had no other option. A few hours before I was supposed to pick up the truck, the location owner called me and said he didn't have a truck; beyond that he was unwilling to help. I had to spend three hours frantically calling around and trying to find an alternate truck, being transferred from region to region because apparently the computer systems don't interface. I'm still waiting for my "truck availability guarantee" refund.

Meg OHanlon 
Rating:
2.0

They was closed at 5:00 PM

CHARLES KEEHNER 
Rating:
5.0

Nothing it was awesome !!!

diogo silva 
Rating:
5.0

Customer did not leave a comment.

Gary Hultberg 
Rating:
2.0

T t uck dirty no gas less a 1/4 tank and too expense for 1 way

ANTONIO MARTINEZ 
Rating:
5.0

Keep doing the same thing. My experience was great. No issues at all.

Ean Iles 
Rating:
5.0

Customer did not leave a comment.

Luigi Teti 
Rating:
5.0

Customer did not leave a comment.

joseph hillary 
Rating:
5.0

Great customer service-professional and attentive

John Robayo 
Rating:
2.0

Customer did not leave a comment.

STUART HARRIS 
Rating:
5.0

Customer did not leave a comment.

CLAUDY NORELIA 
Rating:
5.0

Customer service was good

sharon baker 
Rating:
5.0

Excellent job, keep on doing what you doing so well

JAMES DAVIS 
Rating:
5.0

Customer did not leave a comment.

Jay Schwartz 
Rating:
3.0

Owner was nice and very helpful.

Andrew Mueller 
Rating:
5.0

Awesome service

ROXANNE CRANDON 
Rating:
5.0

Customer service was great

SHARON WALTERS 
Rating:
3.0

The unit needs repairs in the front wheels. Looks like it not well aligned

LUIS MELENDEZ 
Rating:
1.0

Do not go to this location. There is no one to talk to and only has a key drop box. This was assigned as my drop off location and I called the number that was given on my receipt to get a hold of someone. They are unable to accept the large 26ft trucks!! Wish uhual knew about this before assigning me that drop off location.

Karen Kempinski 
Rating:
5.0

This location and staff was excellent , keep up the good work

HYCHINTH COOKE 
Rating:
1.0

The return business was closed 1/2 hr before closing. The online return app didn't function to complete return. I left key in lockbox and it has been one week. I am unable to contact locally to get closed status to an active account. I had to contact corporate and after a 50 minute hold and 10 minute conversation I think it is resolved. Grr.

BEVERLY HAYDEN 
Rating:
1.0

There was nobody there The door was unlocked. There were truck keys just sitting on the table for anyone to take. The person who is in charge sends someone who doesn’t know what he is doing because she couldn’t be bother to leave her house knowing she has open reservations. Will never use this location again.

Alex Rivera 
Rating:
1.0

In a professional stand point.. this company FAILED. 1. Does not answer phone for business 2. Did not give me a copy of contract for road travel.. it delayed my work.. I texted and called several times.. no response.. I had to wait 20 minutes on hold a Go -Uhaul for a representative to email me the rental agreement. 3. Sharon returned my call and text next day.. regarding my request for my rental agreement papers.. always the same excuse.. she had to pickup her kids.. decide..are you running a business or giving me the run-around.. 4. Whwn asked by Sharon how I adjust the mirrors on the Van, she said with your hands.. she has no clue that they can be adjusted automatically.. no knowledge of equipment. features or benefits. 5. Oil indicator was low.. inside van was so.. so.. just flipped, no wiping down, tissue paper was inside the side door panels.. so much for COVID cleaning. 6. No Printer at this location, I did not want an email copy..I was told I would have to wait until the next day so she can get it from the field manager. 7. Please Call Me.. 561.255.994 Gail Borgardt. I want to speak to a Supervisor immediately, not from a phone call center.. they were not helpful, they have no command of proper English, cannot read properly. I'm VERY disapointed.. I was not fully informed about the rental agreement.. It was a RUSH JOB.. Sharon had to pick up her Kids... this is the worst

GAIL BORGARDT 
Rating:
5.0

Customer did not leave a comment.

Denise Pomar 
Rating:
5.0

Customer did not leave a comment.

Mario Fyne 
Rating:
5.0

Customer did not leave a comment.

Michael Nichols 
Rating:
5.0

Customer did not leave a comment.

leonardo miranda 
Rating:
1.0

The put me 10 milles more in the bill And out 8722 m and in 8989 so is 267 not 276 miles

ALEXDIOSLAN ANTON 
Rating:
2.0

No comment.

JESUS FERRER 
Rating:
5.0

Sharon , she’s very professional and very kind. Thank you very much. Sharon

LEONARDO MIRANDA 
Rating:
5.0

Customer did not leave a comment.

Richard Fowler 
Rating:
3.0

Customer did not leave a comment.

Brad Fisher 
Rating:
5.0

Customer did not leave a comment.

Anita Hernandez 
Rating:
5.0

She did a great job

JODYS JEAN 
Rating:
2.0

Run on time or change business hours online and at the door to a later time. Scheduled in person pick up time at 8 am due to place not opening until 8, waited 17 minutes, after 2 calls and text sent to contact business establishment to let them know I had a scheduled appointment at 8 am and there was no one on site.

Leyanis Morejon Martinez 
Rating:
3.0

Customer did not leave a comment.

Uriel Abdulie 
Rating:
5.0

Friendly service

sharon baker 
Rating:
3.0

The truck was pulling to the right.

Walkys Acosta 
Rating:
5.0

Everything was great. Thank you 😊

CARLOS ROSARIO 
Rating:
5.0

Satisfied with my experience. The truck was clean, no hassle rental. Staff professional and friendly.

wanda silva 
Rating:
5.0

Customer did not leave a comment.

ROBERT GENTNER 
Rating:
3.0

Customer did not leave a comment.

Elizabeth Bryant 
Rating:
2.0

Overall, the worst UHaul experience. I went online did a reservation well in advance. I got to the location only to find the place closed. Called the number. Sharon was nice enough to return the phone call and said that the reservation I made could not be fulfilled because the A/C was not working on a brand new van. She said she reported it to Uhaul, the guy came out Wednesday/Thursday to fix, but was unable. She said Uhaul was to call me and notify me, but no one ever did. So my question is what is the point of the reservation if there is nothing to reserve. On pick-up day, I called the 1 800 number only to be on hold for over 30 minutes. After a couple of customer service agents, I was told no trucks available with no resolution. I asked Sharon if I could use the van with no A/C, which she had to verify with Uhaul to see if that was allowable. I was allowed to rent the van with no A/C. On Sunday I attempted to return the van, but again the place was closed (understandable on that one.) I attempted to use the mobile app to return the van, but the GPS location would not connect with Uhaul despite following your instructions. I called the 1 800 number and waited over 45 minutes. I took pictures of the truck and left it there. I have always rented with Uhaul (with the exception of once cross-country travel. This is, by far, the worst experience ever. Little to no customer service in this situation. I hope someone reads this and calls me to tell me why someone should bother to reserve and rent from Uhaul if the reservation is no good. Why it takes so damn long to get someone on the phone, and why I should recommend anyone to use Uhaul.

EULISES MUNOZ 
Rating:
3.0

Nothing

LUIS DIAZ 
Rating:
3.0

The location was hard to find. There was no noticable signage to indicate the store as there were no trucks in front. The only way I found it was the woman who was dressed in street clothes wave to me when I passed her. Very unprofessional setup. Made me a little uncomfortable to drop off the truck.

RAYMONDJAMES DIAZ 
Rating:
1.0

was not what we expected and running late...rinky place for pock up

RICKY CUMMINGS 
Rating:
5.0

Customer did not leave a comment.

sharon baker 
Rating:
5.0

Customer did not leave a comment.

Michael Storck 
Rating:
5.0

Customer did not leave a comment.

Tony Silva 
Rating:
5.0

Very professional

sharon baker 
Rating:
5.0

Customer did not leave a comment.

RACHEL CASADO 
Rating:
4.0

Customer did not leave a comment.

AMBER OSTROWSKY 
Rating:
4.0

Customer did not leave a comment.

STEVEN BELLAMY 
Rating:
5.0

Everything was great! They helped me get into a vehicle super quick at a reasonable rate! Would most certainly used them again if need be.

DONALD SUSI 
Rating:
3.0

Customer did not leave a comment.

NORMA PETIT-JEAN 
Rating:
5.0

Customer did not leave a comment.

SHARON WALTERS BAKER 
No reviews have been submitted for this location.

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