Customer Reviews for No Limit International Shipping
(U-Haul Neighborhood Dealer)

95 comentarios

1298 SW Biltmore St Unit H   Port Saint Lucie, FL 34983

(772) 873-7473

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(772) 873-7473

1298 SW Biltmore St Unit H
Port Saint Lucie, FL 34983

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 1 p. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Jessica J. 
Clasificación:
1.0

Find a new location

Andrew M. 
Clasificación:
5.0

Very friendly great service

anthony M. 
Clasificación:
5.0

She was amazing. Came in on her day off to help me after U-Haul messed up my reservations 9 times and left me stranded with a truck half thr size I reserved a month in advance. It's all she had and she didn't have to come in to give me the truck she had. She was so nice and greatly appreciate her

Celina M. 
Clasificación:
1.0

Was charged additional $26.00 above the original Contract, then Contract was canceled after rental, made drop off difficult and took over 2 hours to rectify.

james B. 
Clasificación:
1.0

Put the correct gas level on contract.

Timothy B. 
Clasificación:
5.0

Fast and friendly service!

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S. 
Clasificación:
5.0

Great People!

Percy M. 
Clasificación:
1.0

No one was there to help in any way, a day after I dropped it off I got an email asking why the equipment wasn't dropped off when it actually was on time with more fuel than I picked it up with and still hasn't been proseessed as of 11:15 pm Tuesday night the 17th of may . I will never choose this location again nor recommend it to any other customer for pick up or drop off !! I believe that this location needs to be re evaluated as a qualified uhaul connection

Dennis N. 
Clasificación:
1.0

The smell in the truck was unbearable. The office did not have a printer to give me a receipt.

mario R. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUSAN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sophia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

keneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norvell S. 
Clasificación:
2.0

This was the absolute worst experience I've had with a Uhaul. I drove 2 hours from Orlando to Port St Kucie to pick up this truck, only to arrive on time to find out my truck was not ready. I was delayed 3 hours in getting my truck to which I had to spend additional money to Uber to Ft Pierce to get my truck. This ultimately resulted in me finishing my move at 3am due to this delay. I can begin to express the amount physical stress and burden this caused on myself and my wife. On top of this uhual did not honor the rate I was quoted initially, they charged me $130 over what I was originally quoted. Afterwards, I waited 40 minutes on hold to file a complaint with a manager at Uhaul only to get told that I would receive a call within 72 hours which I never Received. This was absolutely the worst experience. I will continue to fight the $360 that they charged me in total, as I was unjustly treated.

Marcos P. 
Clasificación:
5.0

Nothing I can think of.

Keith T. 
Clasificación:
1.0

The pickup location itself was not clean or well maintained, but staff was kind and helpful. However the whole pickup experience was terrible. I had flown to Florida to drive a truck back, and had no other option. A few hours before I was supposed to pick up the truck, the location owner called me and said he didn't have a truck; beyond that he was unwilling to help. I had to spend three hours frantically calling around and trying to find an alternate truck, being transferred from region to region because apparently the computer systems don't interface. I'm still waiting for my "truck availability guarantee" refund.

Meg O. 
Clasificación:
2.0

They was closed at 5:00 PM

CHARLES K. 
Clasificación:
5.0

Nothing it was awesome !!!

diogo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
2.0

T t uck dirty no gas less a 1/4 tank and too expense for 1 way

ANTONIO M. 
Clasificación:
5.0

Keep doing the same thing. My experience was great. No issues at all.

Ean I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luigi T. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph H. 
Clasificación:
5.0

Great customer service-professional and attentive

John R. 
Clasificación:
2.0

El cliente no dejó un comentario.

STUART H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDY N. 
Clasificación:
5.0

Customer service was good

sharon B. 
Clasificación:
5.0

Excellent job, keep on doing what you doing so well

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay S. 
Clasificación:
3.0

Owner was nice and very helpful.

Andrew M. 
Clasificación:
5.0

Awesome service

ROXANNE C. 
Clasificación:
5.0

Customer service was great

SHARON W. 
Clasificación:
3.0

The unit needs repairs in the front wheels. Looks like it not well aligned

LUIS M. 
Clasificación:
1.0

Do not go to this location. There is no one to talk to and only has a key drop box. This was assigned as my drop off location and I called the number that was given on my receipt to get a hold of someone. They are unable to accept the large 26ft trucks!! Wish uhual knew about this before assigning me that drop off location.

Karen K. 
Clasificación:
5.0

This location and staff was excellent , keep up the good work

HYCHINTH C. 
Clasificación:
1.0

The return business was closed 1/2 hr before closing. The online return app didn't function to complete return. I left key in lockbox and it has been one week. I am unable to contact locally to get closed status to an active account. I had to contact corporate and after a 50 minute hold and 10 minute conversation I think it is resolved. Grr.

BEVERLY H. 
Clasificación:
1.0

There was nobody there The door was unlocked. There were truck keys just sitting on the table for anyone to take. The person who is in charge sends someone who doesn't know what he is doing because she couldn't be bother to leave her house knowing she has open reservations. Will never use this location again.

Alex R. 
Clasificación:
1.0

In a professional stand point.. this company FAILED. 1. Does not answer phone for business 2. Did not give me a copy of contract for road travel.. it delayed my work.. I texted and called several times.. no response.. I had to wait 20 minutes on hold a Go -Uhaul for a representative to email me the rental agreement. 3. Sharon returned my call and text next day.. regarding my request for my rental agreement papers.. always the same excuse.. she had to pickup her kids.. decide..are you running a business or giving me the run-around.. 4. Whwn asked by Sharon how I adjust the mirrors on the Van, she said with your hands.. she has no clue that they can be adjusted automatically.. no knowledge of equipment. features or benefits. 5. Oil indicator was low.. inside van was so.. so.. just flipped, no wiping down, tissue paper was inside the side door panels.. so much for COVID cleaning. 6. No Printer at this location, I did not want an email copy..I was told I would have to wait until the next day so she can get it from the field manager. 7. Please Call Me.. 561.255.994 Gail Borgardt. I want to speak to a Supervisor immediately, not from a phone call center.. they were not helpful, they have no command of proper English, cannot read properly. I'm VERY disapointed.. I was not fully informed about the rental agreement.. It was a RUSH JOB.. Sharon had to pick up her Kids... this is the worst

GAIL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

leonardo M. 
Clasificación:
1.0

The put me 10 milles more in the bill And out 8722 m and in 8989 so is 267 not 276 miles

ALEXDIOSLAN A. 
Clasificación:
2.0

No comment.

JESUS F. 
Clasificación:
5.0

Sharon , she's very professional and very kind. Thank you very much. Sharon

LEONARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita H. 
Clasificación:
5.0

She did a great job

JODYS J. 
Clasificación:
2.0

Run on time or change business hours online and at the door to a later time. Scheduled in person pick up time at 8 am due to place not opening until 8, waited 17 minutes, after 2 calls and text sent to contact business establishment to let them know I had a scheduled appointment at 8 am and there was no one on site.

Leyanis M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Uriel A. 
Clasificación:
5.0

Servicio amable

sharon B. 
Clasificación:
3.0

The truck was pulling to the right.

Walkys A. 
Clasificación:
5.0

Everything was great. Thank you 😊

CARLOS R. 
Clasificación:
5.0

Satisfied with my experience. The truck was clean, no hassle rental. Staff professional and friendly.

wanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
2.0

Overall, the worst UHaul experience. I went online did a reservation well in advance. I got to the location only to find the place closed. Called the number. Sharon was nice enough to return the phone call and said that the reservation I made could not be fulfilled because the A/C was not working on a brand new van. She said she reported it to Uhaul, the guy came out Wednesday/Thursday to fix, but was unable. She said Uhaul was to call me and notify me, but no one ever did. So my question is what is the point of the reservation if there is nothing to reserve. On pick-up day, I called the 1 800 number only to be on hold for over 30 minutes. After a couple of customer service agents, I was told no trucks available with no resolution. I asked Sharon if I could use the van with no A/C, which she had to verify with Uhaul to see if that was allowable. I was allowed to rent the van with no A/C. On Sunday I attempted to return the van, but again the place was closed (understandable on that one.) I attempted to use the mobile app to return the van, but the GPS location would not connect with Uhaul despite following your instructions. I called the 1 800 number and waited over 45 minutes. I took pictures of the truck and left it there. I have always rented with Uhaul (with the exception of once cross-country travel. This is, by far, the worst experience ever. Little to no customer service in this situation. I hope someone reads this and calls me to tell me why someone should bother to reserve and rent from Uhaul if the reservation is no good. Why it takes so damn long to get someone on the phone, and why I should recommend anyone to use Uhaul.

EULISES M. 
Clasificación:
3.0

Nada

LUIS D. 
Clasificación:
3.0

The location was hard to find. There was no noticable signage to indicate the store as there were no trucks in front. The only way I found it was the woman who was dressed in street clothes wave to me when I passed her. Very unprofessional setup. Made me a little uncomfortable to drop off the truck.

RAYMONDJAMES D. 
Clasificación:
1.0

was not what we expected and running late...rinky place for pock up

RICKY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony S. 
Clasificación:
5.0

Very professional

sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMBER O. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

Everything was great! They helped me get into a vehicle super quick at a reasonable rate! Would most certainly used them again if need be.

DONALD S. 
Clasificación:
3.0

El cliente no dejó un comentario.

NORMA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON W. 
Clasificación:
1.0

El cliente no dejó un comentario.

SHAVELLA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bjorn J. 
Clasificación:
4.0

Nada

DULSONNE Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
2.0

The truck was filthy and had what looked like blood inside the truck. We had to clean and sanitize the entire inside of the truck before use. This location is clearly not practicing the proper cleaning and sanitation guidelines.

Michael T. 
Clasificación:
5.0

Nothing to improve, it was great! We will definitely use this location for our next U Haul rental!

Lucinda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elsie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel R. 
Clasificación:
5.0

No improvement needed. Sharon was friendly, knowledgeable and informative. Great customer service.

joAnn H. 
Clasificación:
5.0

The representative was very quick, courteous and very friendly. She was a true professional on the phone and in person. Nothing needs to be improved at that location. It was a pleasure.

JOHN V. 
Clasificación:
5.0

None really, I loved the excelente and professional service. I will continue to rent from this location.

Felix D. 
Clasificación:
4.0

El cliente no dejó un comentario.

sharon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherie B. 
Clasificación:
5.0

Good customer service

sharon B. 
Clasificación:
1.0

No drop box and she was a bitch

Terrance K. 
Clasificación:
4.0

El cliente no dejó un comentario.

william S. 
Clasificación:
4.0

The service was very good and the rep was quite accommodation. Keep maintaining being professional.

BERTHA G. 
Clasificación:
2.0

The truck was dirty. It had less gas then what the attendant noted and she charged me for gas when I brought the truck back with the same amount of gas it had. When I went to return truck, the business was closed during normal business hours. I called the attendant and she told me to park the truck there and leave the key in rear of the truck.

Michael C. 
Clasificación:
1.0

Location was 2 hours late opening. Employees were unfriendly and unprofessional. Would highly persuade anyone to book elsewhere. I do not recommend!

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
5.0

El cliente no dejó un comentario.

winston P. 
No se han enviado comentarios para esta ubicación.

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