Comentarios de los clientes para Nicks Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Nicks Mini Storage

Clasificación general:

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Robyn S.
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El cliente no dejó un comentario.

Larry H.
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El cliente no dejó un comentario.

REBECCA C.
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Original request was at Phillips supply but truck had flat tire. Definitely inconvenient on moving day to have to go to new location. But this location and staff person was great.

Lawrence S.
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El cliente no dejó un comentario.

Peggy B.
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El cliente no dejó un comentario.

steve or debbie Z.
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Ms Kathy is the Best! Always does a great job meeting our needs.

CHRISTINE M.
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Window on drivers side of the 17' truck we rented would not roll back up properly at the end of the day. However everything else about the rental experience was excellent.

michael V.
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Nothing everything was perfect. The staff were professional and courteous.

david L.
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Have used this location a few times for drop and/or pick up and always happy with service.

shirley R.
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For a couple of hours rental it was expensive but the overall experience was good.

danny R.
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Include a tongue jack or someone to help lift the tongue on and off of the tow vehicle's hitch when renting the 6x12 enclosed trailer. It is too heavy for the average person to lift alone!

Douglas B.
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El cliente no dejó un comentario.

Timothy M.
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The staff was extraordinary. Very polite and professional Thank you U-Haul!!!!

Mary Y.
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El cliente no dejó un comentario.

Dewey W.
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I can't think of anything that needs changing.

don N.
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El cliente no dejó un comentario.

Warren K.
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The lady who helped me check out was fantastic, explained every step. As a first-time renter, she helped me understand the whole process better!

ERNEST R.
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El cliente no dejó un comentario.

Brandon O.
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El cliente no dejó un comentario.

Brenda R.
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There was sand in the van - front & back.

shaun S.
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The lady told me that there wasn't a uhaul available when I came to the office but when I called the 1800 number there was one there and I don't why she told me it wasn't.

ronald R.
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El cliente no dejó un comentario.

kent B.
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El cliente no dejó un comentario.

janet D.
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Friendly attendant, knowledgeable. No changes

Debra B.
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Tyler and team were the best!!

Kathy F.
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Very helpful and polite. Made a stressful situation alot more tolerable. Thank you.

Luke F.
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the vehicle was filthy on the interior, no way that it was cleaned between the last usage and my rental of it. vehicle drove very rough and shaky like it was in desperate need of alignment. On top of that it was a hassle just to get the rental due to what i was told was computer issues on the corporate side.

Heather C.
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El cliente no dejó un comentario.

Michael P.
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This Uhaul location is amazing. Always friendly, helpful and accommodating.

Iva R.
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Very friendly and excellent customer service. Will use again next time we need a U-Haul.

tammy B.
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El cliente no dejó un comentario.

William S.
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The first woman we dealt with (older woman with blonde/white hair) was pleasant and great to work with. The woman (reddish hair) gave the impression that she did not like dealing with us. That it was a problem. Effects the way things are seen. First 26' truck was old and beat up, but was clean and did the job. Last truck 15' was newer, cleaner and easier to deal with.

Gretchen B.
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El cliente no dejó un comentario.

Carolyn M.
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The people who work at this location are awesome!!!

Steve R.
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We originally ordered pick up at a location close to our house. we put in to do the pick up a key via a code sent to my phone since we were not sure if we were able to make it before the store closed. The store was closed and we were never sent a code. We were directed to travel to the next town to pick up our truck and charged the extra miles (about $25 extra dollars) we were not expecting to drive (which also cost us time).

Gregory T.
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El cliente no dejó un comentario.

Adrian H.
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The lady was very helpful and had great customer service skills

benjamin B.
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had requested an appliance dolly was not available credit card scanner not working lady who accepted return was coughing bad not a good thing in these times felt very uncomfortable

Dzajic M.
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Great customer service, quick assistance to check out. Much appreciated!

Susan R.
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There was nobody there to hook up my trailer. I am a 69 year old woman who was delayed by 2 hours waiting for a friend to hook up my trailer. The woman behind the counter sneezed into her hand then continued to type on the computer without sanitizing her hands. When asked where her sanitizer was she said "over there somewhere." I am high risk for the coronavirus. I will not return there even though her service was great and she was very nice.

Graham F.
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El cliente no dejó un comentario.

Ronald J.
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El cliente no dejó un comentario.

franklin M.
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El cliente no dejó un comentario.

Jamie B.
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This SAD and PATHETIC owner of this location is so desperate for money that they provided false statements about the return of my rental. When it was returned, how much fuel, ext. That they are trying to charge me double the amount the rental contract was for. SADLY FOR THEM, I HAVE PHOTOGRAPHED DOCUMENTATION of all EVIDENCE that they are COMPLETE LIERS AND that's SAD That your so BROKE you have to lie and try to STEAL to make ends Meet

David R.
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El cliente no dejó un comentario.

Glenda H.
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El cliente no dejó un comentario.

stacy M.
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El cliente no dejó un comentario.

Sandra D.
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El cliente no dejó un comentario.

Rachel D.
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El cliente no dejó un comentario.

CLOTEIA M.
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Excellent. Friendly. 10 out of 10.

Landon S.
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El cliente no dejó un comentario.

Tim R.
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Make sure that the engine light or oil light is not on prior to a customer renting the vehicle.

Robert F.
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Our uhaul was not inspected prior to pickup. The electrical cable was cut in half. Furthermore half way through our trip the axel of the auto transport broke off for no reason. This could have killed someone and was absolutely unacceptable.

ronald R.
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El cliente no dejó un comentario.

bill C.
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Let customers know if they are going to use their phone app to check the vehicle back in, they need to be at the vehicle to do it. Otherwise the service was great.

TOREZE M.
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Excellent service from Mrs Butler

Bridget H.
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The ladies were very nice and the trailer was clean but the wiring harness wasn't on the trailer and when I went inside the lady didn't even know what it looked like. She offered a refund but I needed the trailer. I saw it sitting on an object behind the counter and was able to get it. The right turn signal and running light didn't work but there were no other trailer options. There was no one available to assist with connecting the trailer either.

evelynyon Y.
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I didn't like that we only used the truck 1 day and were charged for 3 days. It would be nice if they had explain about 1 way trips before I rented (I understand why now.) Also 800 number said they would deliver it to Stephens Transport. WRONG! Picking up was problem cause the wanted to send by son downtown Dallas instead of a walking distance one that he found online. The rental staff in Dallas were super!

Sean S.
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El cliente no dejó un comentario.

shelia G.
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El cliente no dejó un comentario.

Swathi Mayi T.
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The charge per mile is way too high.

lee Y.
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Anita was knowledgeable, friendly and very efficient

Robert H.
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Card machine at register kept locking up dont know if it was the internet speed are the keypad machine itself. Truck was severally damaged. No dents but a lot of scrapes along the sides. Windscreen was cracked. Don't know if there is a work order to get that repaired or not.

Pamela S.
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Good service

RICHARD L.
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Worst experience I have ever had the lady had nothing but attitude the whole time gave me a dirty truck I cleaned it twice then said she is charging me a cleaning fee brought back at 1/2 tank of gas as asked by the sheet I was givin as she continues to yell at me the whole time saying it's a tiny hair line under half a tank after spending almost 200 dollars for that horrible experience I will never use uhaul again this was the most unprofessional place I have ever been to in my life

Brian E.
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The truck was dirty when I picked it up and there was trash in the cab. The steering wheel was dry-rotted and nasty... as I handled the wheel in order to drive, particles blew into my eyes a couple of times, blinding me temporarily. The driver side headlight didn't function making it very difficult to see while driving at night. The padlock chained to the cargo door needs maintenance or replacement - I had to beat it open.

Charlotte W.
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Easy to drop off- staff was wonderful

Denee' W.
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El cliente no dejó un comentario.

Amy E.
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This was by far a terrible experience. I will never use uhaul again!!

stephanie M.
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Picked a uhaul up that wasn't what I had scheduled, cost almost $20 more and then they didn't have the milage correct so now am having to dispute charges because although I was gone for less than an hour are trying to charge me for 80 miles.. horrible service and what most people would consider a racket and very bad business .

Shannon N.
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Very helpful and friendly when dropping off the rental truck!

DARLA T.
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The back of the truck was clean but the cab of it has alot of pet hair on everything and I have allergies. But other than that it process was good.

Delia T.
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El cliente no dejó un comentario.

Chad W.
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Ordered and booked a storage unit with my online purchase. After driving 3 states away and spending almost $1,000 to move to a state that I expected to be able to unload my 26' truck into a storage unit upon returning my rental. When I got there there was no storage unit and it was the 4th of July so no way to resolve this issue until the following Monday after the holiday weekend! I was told by U-haul I would not be charged for the extra days. They even found a new storage unit that would accept my U-Haul contract which included a 30 day storage unit. When going to return the truck I was told again there wasn't anything available but a 5 by 10 until!!!! For a 26'ft truck!!! Went to 2 storage places trying to figure out how to get my family's stuff out of this truck and no one could help! After a long week we ended up rushing into a rental house just so we could return the truck! U-Haul and Nicks mini storage charged us an additional $600 for keeping my families things safe from weather and other outside matters. They have still yet to find me a storage unit and I now have a mortgage payment missing from my very drained bank account!!! Never again will I use this service!!!

sarah F.
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El cliente no dejó un comentario.

Ryan G.
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El cliente no dejó un comentario.

Jessica B.
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El cliente no dejó un comentario.

James W.
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The 1st place my truck was rented through was closed on July 4th. Somebody really screwed up at 800-GOUHAUL and I had to cancel that reservation and call for another truck at Nick's Mini-Storage. You should make sure 1st.

greory P.
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El cliente no dejó un comentario.

melisa G.
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El cliente no dejó un comentario.

Garland B.
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Uhaul agent pointed to trailer out In field and sent me to hook up with no assistance and did not check it before I left. I didn't know what I was doing and consequently did not hook it up correctly and trailer came lose going down the highway and caused damage to my vehicle that I am looking for reimbursement from uhaul. I am a regular uhaul customer and this is the first time uhaul did not hook up trailer and check lights and safety.

Amy R.
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El cliente no dejó un comentario.

jered H.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

Alex A.
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El cliente no dejó un comentario.

Brittany H.
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El cliente no dejó un comentario.

Kirsten L.
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They were very kind and accommodating

Scott E.
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El cliente no dejó un comentario.

Robin H.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

Janet M.
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El cliente no dejó un comentario.

John G.
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El cliente no dejó un comentario.

Theresa S.
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I rented a van, the back of which was not swept out from the previous renter. Other than that it was a very new, well-maintained truck.

Brian W.
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Same great service!

Brian W.
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My favorite dealer

Anna R.
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The associate had way too much going on to take care of all the guests with all three different job duties and working 17 hours is to much for anyone.

Christine F.
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The website was extremely easy to use. It would help if the employees at the location to pick up could be as easy. But the overall experience was great...we got what we wanted and was able to do what we needed and that was the goal so big thanks.

Rhonda B.
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Both sales persons that I spoke to in person on site were the best and went out of their way to accommodate me. Will use this location again.

lawrence A.
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El cliente no dejó un comentario.

Carlos D.
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El cliente no dejó un comentario.

Alejandro R. | Overall Experience |
Clasificación:

excellent service thank you

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