Customer Reviews for Newnan Self Storage
(U-Haul Neighborhood Dealer)

421 comentarios

24 Franklin Rd   Newnan, GA 30263

(678) 552-2732

Horarios de la ubicación

  • Lun.: 8:30 a. m. - 6 p. m.
  • Mar.: 8:30 a. m. - 5 p. m.
  • Mié.: 8:30 a. m. - 6 p. m.
  • Jue.: 8:30 a. m. - 5 p. m.
  • Vie. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(678) 552-2732

24 Franklin Rd
Newnan, GA 30263

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 8:30 a. m. - 6 p. m.
  • Mar.: 8:30 a. m. - 5 p. m.
  • Mié.: 8:30 a. m. - 6 p. m.
  • Jue.: 8:30 a. m. - 5 p. m.
  • Vie. - sáb.: 8:30 a. m. - 6 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Crystal K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
1.0

El cliente no dejó un comentario.

kenntaria S. 
Clasificación:
3.0

The man who rented me the uhual was unpleasant when I called and told him the door had messed up he acted like he didn't care and wasn't his problem told me to drop the truck off and a sweeper are location but failed to ever mention that if I did that I would have been charged almost 280$ extra for a wrong location drop then proceeded to tell me not to bring it to him cause he couldn't fix it and it was getting close to him being off

Coty W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juliet A. 
Clasificación:
5.0

The dropoff process was flawless; I can't think of any way it could have gone better. The proprietor even offered my a coffee while I waited for my ride.

Brian A. 
Clasificación:
3.0

The person running it was not very nice. We had to bring it back to get the insurance on it since our insurance company contacted us to do so. He was not very cooperative, so I called the 1800# and gave him instructions on what to do. He was just a grumpy person.

Joeseph S. 
Clasificación:
5.0

You charged me two days rental for a one day use!!! Picked up on Saturday afternoon Return on Sunday afternoon ??????

Scot H. 
Clasificación:
3.0

We prefer the full service location. We accidentally booked at the wrong location.

Stanley Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
2.0

Rude. Not helpful. Sarcastic.

Gayle S. 
Clasificación:
5.0

No ac in the truck.

Matt P. 
Clasificación:
5.0

El cliente no dejó un comentario.

melvin V. 
Clasificación:
5.0

Please work ok the virtual pickup. The phone assistance from national office was horrible. Paul the owner just happened into work that Sunday morning and saved our day.

Leslie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

The only issue I've had in the 2 rentals I've purchased in the last 2 weeks is the cell service and ability to complete transaction quickly online. Some of that is on us, the customer, and our cell service but if you had a "guest" wi-fi to accommodate 24/7 use...that would be a great add on. Other than that, everything was great. Will continue to use and support U-Haul

Gene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Meghan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emmanuel R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thersa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

lori W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed T. 
Clasificación:
5.0

very pleased with the rental of the uhaul van. Will definately use it again.

monica L. 
Clasificación:
4.0

Called to confirm drop off plan; very clear communication; very efficient drop off; saved me time.

Wade G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa N. 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce B. 
Clasificación:
1.0

Do not use these people. They are scam artists. They charged us a fuel charge even after we topped off the truck to where it was originally. Let's do the math: A 10ft Uhaul gets 12m/gallon. I had up to 80m and did not go over. Our trip was actually 78.5m. That's about 6.5 gallons. We stopped at the Chevron down the street(1.7miles away from drop off). We put $25 in at $4.30. That's about 5.8 gallons. The needle was on 15/16 just like when we got it, albeit a little short. When we pulled up, the guy came opened the back inspected it and we kept asking are you sure everything is good. He just kept saying, "We got your card, we got your card." I made the mistake of only taking a picture of the mileage and not the gas. No less than 10 minutes later, I got my receipt with a $36 charge on it. He claims that the tank was registering below 3/4. How is that possible? I have the receipt from getting the gas and we only drove 1.7m to the location. I REPEAT, THESE PEOPLE ARE SCAM ARTISTS. DO NOT USE THEIR SERVICES! ALSO, REMEMBER TO ALWAYS TAKE PICTURES!

George S. 
Clasificación:
1.0

The equipment I rented was in good working condition. However the operator of this facility is not a very cordial person and lacks customer service. I will not be using this individuals establishment to rent a U Haul product again.

Christopher G. 
Clasificación:
4.0

Van smelled like cigarettes and McDonalds. Trailer was a hair too big for my mule. Wished I could've gotten some money back for only using it 15 minutes.

Eli H. 
Clasificación:
4.0

The location is clean and easy to find also located near a has station which was helpful.

Wendy W. 
Clasificación:
3.0

Truck was very dirty and smelly. Exterior was damaged and not in good shape. The photos provided during check in were not at all accurate. Would not use again.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey S. 
Clasificación:
5.0

Easy and quick!!

David S. 
Clasificación:
5.0

The lady that I talked to over the phone was very nice , but the gentleman that was there for the pick up and return was kind of rude and abrupt , he also over charged on the miles and when my Grandson brought it to his attention he said it would be refunded to my card , which it was. This was the second time I have used uhaul and was pleased.

Carsen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ronald G. 
Clasificación:
4.0

I feel your Pre quotes could have been a bit more transparent. I went from 89.00 to almost double during check out.

Alexandrea H. 
Clasificación:
5.0

This gentleman was quick and efficient, and his facility was clean.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos H. 
Clasificación:
5.0

Used this location a fair amount for U haul rental and a Storage unit. Always has been a good experience. A plus.

Brad V. 
Clasificación:
5.0

Best Uhaul rental experience ever. The location staff was thorough and professional. Great rental experience. Gracias

JOSEPH C. 
Clasificación:
1.0

Worst U-Haul experience EVER! Picked up the truck and after arriving home after driving only a few miles noticed it had a screw in the left front tire and the tire was badly worn on the outer edge from a serious misalignment of the front end (classic U-Haul quality.) I called the place I had just picked it up from and they told me they had no other trucks and to call a road service â€" thanks, right? I plugged the tire myself and decided to put the front worn tire on the back hoping it wouldn't shake as bad. When I removed the outer rear tire, the inner rear wheel tipped over and sheared the valve stem extension off. I had to load the filthy tire into my car and pay over $27 to have the valve stem replaced. I decided to check the air pressure in the other tires and found one tire had about 45 psi while none of the others had more than 64 psi â€" the tires say inflate to 80 psi. Low air pressure in decreased fuel economy. Quality inspections, doesn't appear that way? Over 4 hours after picking up the truck and being exhausted I opened up the ramp to start loading boxes. When I did, I found trash, glass, mud, and pine straw on the ramp. Real nice. Driving the truck was not a pleasure â€" the front end rattled me to death, and you couldn't even hear the radio over the wind noise. The gas gauge reacts very slowly to fuel. I initially put $90 of gas into it and when I went to return it the gauge was slightly below where it was when I picked it up. I put the pump in the tank and was watching the gauge. After almost another $45 it came up to where it was initially but after driving it a mile a so it shot way letting me know I put way more fuel in there then I should have. Penske is double the cost, but they are cleaner, safer, and don't rattle you senseless. These trucks are dangerous and shouldn't be on the road with the front end that much out of alignment! Really horrible experience with U-Haul.

Sharon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J. 
Clasificación:
5.0

The gentleman who rented the trailer to me went out of his way to take care of my rental needs. He stayed past closing time to accommodate my rental and was very pleasant and helpful. My rental was an emergency and I needed to pick up the trailer that night.

Kristen R. 
Clasificación:
1.0

The customer service was the worst I have ever received in my 40 years of living.

Tracy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

The gentleman that helped was as awesome. He knew the equipment and asked me if I had any trouble with the truck.

Deann R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan M. 
Clasificación:
2.0

Man was rude!!!! Will not use this location ever again! Did not help explain anything. Turning in the equipment was a NIGHTMARE!!!

Jeff N. 
Clasificación:
3.0

The truck was full of dog hair and smelled like a kennel. Very disapointed but as with most moving.... I didn't have a choice.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula L. 
Clasificación:
5.0

Nice people and easy pickup

Robert C. 
Clasificación:
3.0

I wanted a car dolly, said he had one, when I got there he said my 2011 focus wouldn't fit but he had a trailer for twice the price that would work. I feel that it resembles bait and switch. Will go to some other rental next time and will tell all that ask of this issue. I have been a mechanic for over 32 years I would not ask for a car dolly if I had a heavy vehicle that would not fit.

BILL B. 
Clasificación:
5.0

very efficient and proper. just what expected and needed. thank you

Michel B. 
Clasificación:
5.0

The vehicle was perfect, the interior looked almost like new. Also, it actually got very good gas mileage which was very nice considering today's gas price. The personnel at the rental were very helpful and professional.

Bobby G. 
Clasificación:
3.0

Person that gave me the van did not check the to make sure all lights worked. The rear passenger side brake light/blinker didn't work.

ALAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie C. 
Clasificación:
5.0

Very thorough, professional, and Courteous!

Calvin L. 
Clasificación:
5.0

Wonderful place. I have used this location multiple times always great

Christine M. 
Clasificación:
5.0

I have rented from this Location every time I need a uhaul. You get them clean. And expected to bring back as picked up. This is perfect.. I like well kept clean working anything I rent. Would highly recommend. Brad V.

Brad V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

Operator extremely friendly and helpful.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eun S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelley C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne A. 
Clasificación:
5.0

I never received the receipt that the automated system said was sent to my email.

Freida H. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
3.0

N/C

Lorenzo S. 
Clasificación:
5.0

Check engine light came on so I didn't get a chance to use the U-Haul

Antonio R. 
Clasificación:
5.0

This particular location was great. However, the first location for this reservation was absolutely ridiculous. I drive to this location in Douglasville to only find out that it was closed and they hadn't sent my code to get the keys. So I then had to drive another 35-40 minutes to this location. Not a very pleasant experience at all !!!

Amanda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly G. 
Clasificación:
5.0

Very easy process!

Dawaun M. 
Clasificación:
5.0

My go to place for Uhaul rentals.

Paul M. 
Clasificación:
5.0

Very friendly service!

Kahalia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl J. 
Clasificación:
5.0

Nice and very helpful

Verna F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA C. 
Clasificación:
4.0

Gracias

Marion H. 
Clasificación:
5.0

Swift, efficient. Great.

Timothy C. 
Clasificación:
5.0

There was something that seemed “loose” that made very loud popping or slapping sounds throughout our trip. We tried to see if we could figure out what was causing the noise but could not. Maybe loose rivets in the housing of the trailer? Other than that, everything was very smooth and very easy.

PATRICK F. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVEN W. 
No se han enviado comentarios para esta ubicación.

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