Comentarios del cliente para Newman Security Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Newman Security Storage

Grado total:

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Amy R. en

Grado:

I arranged, through U-Haul, to have the cube packed by a mover, that was recommended, hired, and paid through the U-Haul website. He went to the Elkhorn location, instead of Lake Geneva; therefore there was no box reserved for me. Somehow you allowed them to pick up a box with no reservation. Then they returned the box packed full of my furniture to Elkhorn, where there was no reservation. Therefore YOU CANCELLED MY RESERVATION!! Leaving no record that my belongings were in your possession. Worse yet, cancelling the reservation also cancelled the insurance I purchased, so I would not have been able to file a claim. When I became aware of this (via the cancellation email), I called in and the person on the phone could not have been less interested in helping me. Even when I asked to speak to a supervisor, I got nowhere. Only when I involved the local Milwaukee TV station, did I get a response. After threatening to file charges of theft and Fox 6 stating they would air the complaint, did someone call and offer to help. My credit card was charged and (maybe) refunded, then new charges were put on my wife's card, but they were more than agreed to. Then they were refunded and new charges appeared. I now have a lot of work to do to audit multiple charges and refunds on multiple cards. Once the box was located, it was shipped down here and the Lewisville, TX location did deliver as promised and with good service. However, overall it was nearly a week late, and worried us terribly. This was my mother's dining room set. She has passed away, and my father wanted us to have it. We have other things to remember her by, but this was a big one and it was nearly lost. No apology was given.

kris M. en

Grado:

El cliente no dejó un comentario.

ROBERT G. en

Grado:

This location is great! Absolutely fabulous customer service and Russell was great to work with from start to finish! Highly recommend this location!!

WILLIAM A. en

Grado:

El cliente no dejó un comentario.

Norman P. en

Grado:

Best experience I've ever had at a U-Haul location! Russell is fantastic, professional and great customer service! Highly recommend this location and will definitely be coming back!

Patricia P. en

Grado:

Make sure this location more Rental Trucks available. Also this Gem of a Location is the best kept secret in this area. Advertise this Facility so the Neighborhood can benefit from superb Customer Service and Friendly, knowledgeable Staff. Being a Senior Citizen I was reminder how Good Helpful Service really is. I started out this venture with Budget Rental and ended up with UHaul again.

Stacy M. en

Grado:

There was very little signage with direction

Quintin S. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

Fantastic customer service, friendly and made my whole experience great! Definitely renting from this location again!!

M David G. en

Grado:

Excellent

Larry S. en

Grado:

El cliente no dejó un comentario.

Ed L. en

Grado:

Easy to get to, super friendly guy overall we are very happy and would rent from his place again!

ROBERT F. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

Call before you come so you understand how to get your truck, these people are super nice and down to earth. Appreciate their location and plan to visit again :)

Erik G. en

Grado:

El cliente no dejó un comentario.

Nancy W. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

El cliente no dejó un comentario.

marvin C. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

El cliente no dejó un comentario.