Customer Reviews for New River Taxi
(U-Haul Neighborhood Dealer)

32 reviews

3058 Harper Rd   Beckley, WV 25801

(304) 461-6578

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(304) 461-6578

3058 Harper Rd
Beckley, WV 25801

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location was awesome & helpful

Matthew Perkins 
Rating:
5.0

The men who unloaded the truck are great, well done

mary j holt EMMONS 
Rating:
5.0

The lady there was very helpful

william belcher 
Rating:
4.0

Customer did not leave a comment.

Joseph LaClaire 
Rating:
1.0

No office and tires on vehicle was low on tread

GARY HARRIS 
Rating:
3.0

Customer did not leave a comment.

Colin Milam 
Rating:
5.0

Customer did not leave a comment.

Maurqa Lester 
Rating:
2.0

They charged me the fuel charge and I should not have been charged. Still trying to get that money back

Mary Meece 
Rating:
5.0

Customer did not leave a comment.

frankie layton 
Rating:
1.0

Customer did not leave a comment.

PAMELA BRYANT 
Rating:
5.0

Customer did not leave a comment.

Robert Spencer 
Rating:
3.0

Customer did not leave a comment.

CALVIN CLACK 
Rating:
4.0

Customer did not leave a comment.

Tabitha Bishop 
Rating:
4.0

Customer did not leave a comment.

Guy Nish 
Rating:
5.0

Nothing we was very happy.

connie mills 
Rating:
1.0

Everything has to be done with a phone and the cell phone service is not good

William Cunningham 
Rating:
1.0

Couldnt get any one to help or help get it set to one way i will never use uhaul with the way you done a new customer

Melissa Mitchem 
Rating:
5.0

We had a wonderful experience. They were friendly and very helpful. Will definitely rent from them again!!!

kellie cochran 
Rating:
5.0

Customer did not leave a comment.

Yasminda fisher 
Rating:
5.0

Got me hitched up and ready despite having computer issues. I'll rent my next trailer from them also.

Ricky Lee Wallen 
Rating:
5.0

Customer did not leave a comment.

eric hatcher 
Rating:
1.0

It was horrible. Let me start with the fact that they changed the pick up location to 25 miles further than they had told me in my original email less than 10 hours prior to pick up.They woman met us at Place to pick up the U-Haul. It was closed and she came up there and gave us a contract , the key and left. We hadOrdered blankets and a dolly… Neither one was there with the truck. The truck would not start we had to go buy jumper cables and jump off the truck because the u Haul renter would not answer the number she gave us. So we finally got the truck started and drive to another location where they have U-Haul equipment and they put in a new battery and we got the blankets and dolly. So we were supposed to pick up the truck at 8 AM and had to be out of our place by 5 PM and we did not even get the truck ready until 2 PM. This cost us some major problems: delay , stress , time and money.

elaine secrist 
Rating:
5.0

Absolutely awesome place.

Mikal Estes 
Rating:
4.0

Customer did not leave a comment.

Mark Phillips 
Rating:
1.0

This place overcharged me drastically. Charged me for like 9 days when I kept it one and a half days

EDWIN ELSWICK 
Rating:
2.0

These were very nice people but it took over an to get the paperwork done and to get assistance in hooking up the trailer and I was the only customer. Also there was grease on the inside of the trailer that got on a lot of my belongings.

Kenneth Nichols 
Rating:
2.0

Send to better location They need to stay open longer than 3pm

sara price 
Rating:
1.0

Equipment was fine and did the job. Every other step to this process was disorganized and painful. There wasn’t a representative there. I had to sit for an hour waiting on 5 different phone calls to set up info to get truck. Changed my pick up location and obviously didn’t communicate that to anyone.

Josh Maher 
Rating:
5.0

Customer did not leave a comment.

Jason Watts 
Rating:
4.0

Customer did not leave a comment.

James lovelace 
Rating:
5.0

Customer did not leave a comment.

greg turner 
Rating:
1.0

Better signage. They didn't send a hitch stand so we couldn't detach from our truck. They did not have the furniture pads we rented online (said they were available on the website). Then we had to drive to another location to get them, took an additional 45 minutes in downtown lunch traffic to get. Very out of the way.

Jennifer Hamilton 
No reviews have been submitted for this location.

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