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Angela L | Overall ExperienceCustomer Reviews for New Richmond Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you. You were awesome to work with. Highly recommend.
Marrie S | Overall ExperienceHank was very friendly and easy to work with.
Stephanie L | Overall ExperienceQuick response as needed.
SHARON B | Overall ExperienceHank was great to work with. Quick to answer his phone and respond. Very polite. Thanks, STM
Steve M | Overall ExperienceNeeds to be secure with locked keypad entry gate. Observed on more than one occasion of vehicles just driving around all units as if they were looking for open/unlocked units. Needs lighting for non-daylight use.
Jeff B | Overall ExperienceClean,waterproof easy access
Duane G | Overall ExperienceStorage unit was in good condition and easy to access. Hank was very helpful and made the rental process easy.
Terri F | Overall ExperienceClean storage units ,nice people to work with.
Guy L | Overall ExperienceSecure gate seemed to never be closed, and many of the exterior lights were not turned on. Otherwise, it was a very clean facility with easy access and staff was very helpful and pleasant to work with. Would definitely recommend!
Julie D | Overall ExperienceIt could sometimes be difficult to reach the owners, but once I figured out how to best reach them, it was much better. Very nice people and a great facility!
Melyssa R | Overall ExperienceThankyou to Hank and family! Had this unit forever! And never had an issue! Would recommend to anyone!
SUZANNE M | Overall ExperienceThere for a year and a half. No issues whatsoever.
Raymond F | Overall ExperienceI had a problem with the lock and Hank was there with a replacement within an hour.
Bruce N | Overall ExperienceSnow plowing could have been better, but otherwise it was good.
PAUL F | Overall ExperienceI do wish that it was a little better lit. That being said though, if I ever need storage again, these guys will be the first people I call.
Jeremy R | Overall ExperienceHank is a great owner and there to help with any issues that we had. We can't compliment him more!
TODD S | Overall ExperienceHank is very friendly goes out of his way to help and is always available. Great place to rent.
Nancy K | Overall ExperienceHank was fantastic to work with and I never had any issues with him, my storage unit, or any issues with my stuff getting wrecked as the units are well sealed from the elements outside.
Adam M | Overall ExperienceWe were very happy with our experience at the New Richmond Storage Unit, we never had a problem with water, mice or any other critter. The owners were also very pleasant during our time.
Heidemarie J | Overall ExperienceI needed storage in a pinch after an unforeseen incident. Hank had me set up and moving my belongings in just an hour after my call. He was always friendly and extremely helpful. Very satisfied.
Dennis N | Overall ExperienceI was well taken care of and felt my stuff was safely taken care of.
Mike H | Overall Experience