Comentarios del cliente para New Grands at BentWater

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de New Grands at BentWater

Grado total:

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William S. en

Grado:

Easy to return. Thanks.

Sean G. en

Grado:

El cliente no dejó un comentario.

greg v. en

Grado:

Ken ? Ken Patel I did not sign up for the $28 Damage insurance?>?. I declined everything,and shows on bill

Mike H. en

Grado:

El cliente no dejó un comentario.

Mike G. en

Grado:

El cliente no dejó un comentario.

Tom E. en

Grado:

clean the trucks before they send out.....train the leasing personnel at location since clueless....make sure there are 2 wipers on truck

Jack T. en

Grado:

I still haven’t gotten my billing statement. Why the delay?

Heather J. en

Grado:

I was dropping off my uhaul and he had no idea how to do the process. He had to call his boss and then we had to call uhaul it took 45 min to go through the process. In all of my experience using uhaul this by far was the worst experience. I have decided to hire a moving service rather than deal with uhaul from this point forward.

Peggy H. en

Grado:

El cliente no dejó un comentario.

NICHOLAS C. en

Grado:

El cliente no dejó un comentario.

Chris W. en

Grado:

This location is an authorized dealer. Clearer directions for mobile pick-up. Keys were not in lock box, and recommended number from uhaul did not work. So although it was after hours for uhaul, it was not for this location, so I had to go inside to retrieve keys

Kimberly H. en

Grado:

Ordered online. Needed a 17'truck. Completed my order stating that I was to travel 128 miles. Never did I confirm my location or see anything that stated that the truck needed to be returned to the exact same location for drop off. Next day at the new drop off location, I get a call from regional manager stating that he has reviewed footage of me agreeing to return it to the original location. The lady at the store just handed me the keys. She never confirmed anything! Ended up paying triple the price to move back home. Word of mouth travels fast. I will scream to the rooftops for all of my travel nurse buddies to use ANY other moving company! Never again!

Mike W. en

Grado:

Great guys to do business with Ken and his guys were very helpful and went out of their way to help in every way possible.

Mike W. en

Grado:

Great experience and Ken went way out of his way to help. There was a little mixup up on my request for blankets when I reserved them online with Uhaul and they were not delivered with our truck. So Ken made a special trip to Another Uhaul store and brought them to us at our home. Within an hour. Thank you Ken for incredible service— even when the error had nothing to do with you!

Kevin G. en

Grado:

The app did not work even though I had already done the early check in. When I got there I had to call and online chat for over 30 minutes to get the app to work and allow me to pick up.

rick r. en

Grado:

Nothing

Kimberly m. en

Grado:

Y'all cancelled my truck 2 times then got truck for one way then charged me for wrong fully dropping off the uhaul

Scott M. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

Ken was amazingly friendly and polite. I will use them again when required.

JONATHON H. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

service and acoomadatins were fantastic

Allen M. en

Grado:

The U-Haul website has your truck listed as a 17 foot vehicle. So when I select it, I receive a call from U-Haul that it is not 17 but 15. Not necessary if the site was correct.