Comentarios del cliente para New Civic Autos Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de New Civic Autos Inc

Grado total:

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Kaella B. en

Grado:

I waited an hour past my reservation time for the man to show up. No one updated me or spoke to me. I had to keep calling. I was also overcharged and he gave me no explanation. He didn’t walk me to the truck and didn’t explain anything.

Craig D. en

Grado:

El cliente no dejó un comentario.

Alleyne G. en

Grado:

El cliente no dejó un comentario.

John Q. en

Grado:

They gave us a truck total mess, so dirty. As well we put enough gas, more than we received it, and after they charged CA$9.40 extra for gas, this is unacceptable I have a photo like a proof.

Sajid C. en

Grado:

very good customer service good and grandly service

Andralyn Z. en

Grado:

Guy wasn't there when we returned the trailer. We called and he told us it would be fine just take pictures. Next day, he charged us an extra day. Called him to have it fixed and his response was "ya ya it'll get fixed, don't bug me about it"

Vageetha R. en

Grado:

The guys was late for more than 35 mins and had to wait another 60 mins until he completes the transaction. And when i returned the truck I fueled it up, but he charged for the fuel another 20 bucks anyway. When i asked about why I'm being charged someone else came from the back and asked us to leave property. Worst ever customer service. This person should not be a dealer since he's damaging the face of uhaul.

ANDRE V J. en

Grado:

El cliente no dejó un comentario.

Husein A. en

Grado:

I was billed over $130 more than I should have been because the Uhaul system thought I drove 122 miles when in reality the distance driven was under 20 km. Thankfully this Uhaul location helped me get a refund.

Heather M. en

Grado:

I had booked the vehicle to pick up at 10 AM. No one showed up to help fulfill that order until 10:50. By the time he arrived there were three of us waiting to pick up our vehicles that were booked online.

richard J. en

Grado:

The owner was not there when I arrived at 10 AM. Worked out most things over the phone and with a mechanic at ~ 11 AM. Actual paperwork was not completed until I returned the trailer and there were additional charges I did not request, but was too tired to argue about. A motorcycle rental whic was quoted at $14.95 + HST ended up being closer to $30.00

Sarvathayalan G. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

Nothing. Everything was great.

RONALD A. en

Grado:

I waited more than 30 minutes to get somebody to attend me in their office then another 30 minutes to process the necessary papers the owner doing something in between. Talking to other customer on the phone. I got the truck at 11am instead of 10am and he want me to return at 6pm that is 7 hours of moving time, my booking is 8hrs originally I negotiated for 8 but he do not have any consideration, I am very upset. I am a regular customer of U-Haul and no problem on other locations.

huaizhi Y. en

Grado:

El cliente no dejó un comentario.

Pretlove D. en

Grado:

Always use this location for truck rentals. They are great!

Donald H. en

Grado:

Did not get truck booked, had to get a bigger one that used way more gas. Truck was dirty inside front and back. Owner made me wait 30 minutes for him to get to me on returning. My Visa card was used fraudulently a few hours later.

Alan S. en

Grado:

Get rid of tires I walked into by door... Marked my pants. Owner should not allow previous renter to run off for gas while I was waiting. Next time I will check the location out before renting.

Robbert K. en

Grado:

Unless you know how to hook up your own trailer and check the lights etc. don't go to this location. The employee did not ask or even offer to help with the hook up and safety process.

Matthew T. en

Grado:

El cliente no dejó un comentario.

Clinton H. en

Grado:

El cliente no dejó un comentario.

colm R. en

Grado:

Owner operator was late to show up for our designated pick up time. He was to be open at 10 am didn't show up till 10:40am. He was rude and not professional. Our original pick up location was changed to a different location which was further away from us and not as convenient. Was only informed of this change less than 24 hrs before our scheduled pick up time. Also our preferred pick up time was changed from 9am till 10 am when the new location was to be opened. Truck also had less fuel than indicated and had debris and garbage in cabin and box.

Kristian D. en

Grado:

The uhaul employee at this location was not there when I arrived. Had to wait 20 minutes for him to get to the location.

Ryan M. en

Grado:

El cliente no dejó un comentario.

katherine G. en

Grado:

There is nothing to improve. We were given impeccable service.

Erwin Jason M. en

Grado:

No agent onsite, waited for 30 mins. I was charged another $35.96 the next day. Im calling uHaul customer service while doing this review, and im still waiting for someone to answer the

Ross C. en

Grado:

El cliente no dejó un comentario.

Nitin G. en

Grado:

El cliente no dejó un comentario.

costa D. en

Grado:

I was told by the rep on the phone that I would be getting the big truck ended up with what they called the equivalent of a one bedroom truck... A little disappointed since I had to make multiple trips instead of 1

Andres O. en

Grado:

The guy at the desk was really helpful. The truck was ready on time when I arrived.

Mike W. en

Grado:

El cliente no dejó un comentario.

Ravi kanth Reddy N. en

Grado:

El cliente no dejó un comentario.

Mohammad N. en

Grado:

That guy is a thieve