Comentarios de los clientes para New Castle Garage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de New Castle Garage

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JAMES J.
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El cliente no dejó un comentario.

Thomas T.
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El cliente no dejó un comentario.

Stephen C.
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Very friendly and helpful service. Even helped air tires on towing vehicle before leaving lot.

Greg M.
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None at this time. Thank you.

Shon D.
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El cliente no dejó un comentario.

Ray N.
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El cliente no dejó un comentario.

brandon B.
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El cliente no dejó un comentario.

Claton C.
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Very helpful and courteous Helped me map the best detour around the major road closure due to a forest fire

Winona D.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

SANDRA W.
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keep up the good work. Jimmy is great

Jerry W.
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Yes Jim Shrull is a very detailed and helpful person

LAURA P.
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The gentleman that runs this rent station is incredibly helpful and went out of his way to flip my hitch ball for me so the unit was level! 10/10 would recommend.

steve M.
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Great service. Highly recommended.

Sean F.
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El cliente no dejó un comentario.

Melissa L.
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Was constantly too busy to help even though there was no one else there. Did not believe the dolly did not work. Told my fiance he would call him in a little while to sort out the dolly issue before he ran my card. He ran it right after we left and didn't call until 4 or 5 hours later.

Douglas R.
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El cliente no dejó un comentario.

Jared P.
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El cliente no dejó un comentario.

RICK H.
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Great service. Great experience

Danielle B.
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Too stressful for over a week leading up to our reservation. We were told we'd have our trucks, then told maybe, then told we should drive 3 hours to find them, finally, the owner decided to drive to pick them up for us. Not what you want when you're closing on a house and need to have your belongings moved out.

Peter B.
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El cliente no dejó un comentario.

DAVID S.
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El cliente no dejó un comentario.

MARK W.
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El cliente no dejó un comentario.

WESLEY P.
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El cliente no dejó un comentario.

Bobby H.
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Perfect!

mark W.
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El cliente no dejó un comentario.

mike G.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

Jeffrey S.
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Very nice and friendly. Willing to go the extra mile to help out customers. Sincerely enjoys his work. Easy location to find and a nice lot to drop off. Would recommend

William T.
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Nothing that I can see

JOHN L.
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Nothing! Jim was very helpful. Great experience.

Bradley S.
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El cliente no dejó un comentario.

Susan G.
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Jim was great!!

John S.
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El cliente no dejó un comentario.

William J.
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Jim was great. He was knowledgeable, friendly and helpful.

Ronald R.
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Jim has always been extremely helpful & excellent to work with

Jean A.
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We would have liked to have a ramp with the trailer.

Levi W.
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El cliente no dejó un comentario.

ROBERT R.
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El cliente no dejó un comentario.

Spencer M.
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El cliente no dejó un comentario.

Richard M.
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Not much Everything good Jim was very helpful

DAVE S.
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Jim was great....very helpful. Good experience.

Michael C.
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Nothing??

Wilmar M.
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El cliente no dejó un comentario.

Ronnie M.
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I had a very pleasant experience with my uhaul rental.

Anthony D.
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Jim has been great to deal with. Very accommodating and friendly. Will rent from him again and again.

David G.
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One of the tie down buckles was not working properly. It would come loose every 100 miles or so. Not the pick up locations fault because it appeared to work properly at first.

Pete D.
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Keep up the good work.

Robert Daniel O.
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Jim is always professional, prompt and accommodating to customer's needs and timelines. I heartily recommend him and the New Castle Garage. Thank you Jim!

MARK S.
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El cliente no dejó un comentario.

David F.
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El cliente no dejó un comentario.

Edward M.
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Thanks, Jim, for your help again.

Virgil H.
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El cliente no dejó un comentario.

Guy R.
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Jim is an old school good guy. Helpful.

Yvonne L.
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great service

Nicholas K.
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El cliente no dejó un comentario.

Steve S.
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El cliente no dejó un comentario.

Andrea N.
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Horrible online experience. Trying to call was also terrible. Would not recommend this company ever aside from pickup and drop off locations.

JESUS M.
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The New Castle location was great but I originally made my reservation for Rifle and then they moved it to Glenwood at Alpine Motors and they were pretty bad and then Glenwood moved me to Gypsum. While all of this was going on I called the New Castle uhaul directly and they were awesome! Confirmed that they would have a trailer for me. That's the only Uhaul I will use in the future.

Gary C.
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Turned vehicle in during off duty hours. Parking is very limited and the facility is old and cluttered but the town is very small and it is very convenient to have a UHAUL in town.

Gary P.
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Very old school! But, was completely on top of everything and very helpful. Thank You Very Much!

Steven N.
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El cliente no dejó un comentario.

RICHARD H.
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El cliente no dejó un comentario.

pat H.
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The Garage was closed and left unattended. Called phone number on door and received instructions from owner. All was fine we left the keys in drop box.

Debbie F.
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Great experience . Would use New Castle garage again

Apryl N.
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El cliente no dejó un comentario.

Carloyn W.
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El cliente no dejó un comentario.

Brian M.
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The Newcastle location was fine other than it was not the Rifle uhaul location. At the time of rental, the uhaul agent and I discussed the drop off. I responded that I'd be dropping it in Rifle CO. on Airport rd. where we always drop uhaul. He gave an affirmative response. I returned the transport trailer a day early to the Rifle uhaul location agent. I was then informed that I couldn't drop it there due to uhaul temporarily dropping their computer link for service with that location, and that the next nearest uhaul was up canyon in Newcastle, So that's another 28 miles on top of the 20 mile round trip to the original drop in Rifle. About 50 miles just to drop the thing. At least I wasn't pulling 2000 pounds of trailer on the return trip to home.... That is some messed up business operations IMHO.

Lauren H.
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El cliente no dejó un comentario.

coleen P.
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El cliente no dejó un comentario.

Joel F.
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The customer service line was the worse. They told us initially some other location had a larger one which they did not. This place didn't have the size we needed but they were super helpful.

Marvin B.
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El cliente no dejó un comentario.

GAYLE S.
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Jim was phenomenal. Very friendly and helpful!

jeffory V.
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Local owner, in the U-Haul business for a long time. Friendly and provides good advice.

James T.
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New truck excellent guy took care of us!

joe B.
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Let everyone know that Jim is the best. He is thorough and very helpful.

Jamie O.
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El cliente no dejó un comentario.

Tim D.
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El cliente no dejó un comentario.

Daniel M.
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I dropped off at night. Had a spot to park and a key drop box. Simple.

DOUG C.
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El cliente no dejó un comentario.

Carl K.
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El cliente no dejó un comentario.

Kristin M.
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El cliente no dejó un comentario.

NANCY ELIZABETH N.
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El cliente no dejó un comentario.

Shannon B.
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When it says 9:00 am they MEAN 9:00 am sharp and not a second before.

michael A.
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El cliente no dejó un comentario.

Slawomir S.
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El cliente no dejó un comentario.

STEPHEN H.
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Jim was very helpful and friendly.

Kathleen B.
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El cliente no dejó un comentario.

John Y.
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Nothing, perfect

DOUG C.
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Thanks

Ken H.
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they were very helpful and took care of the turn in for me.

JOHN C.
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All good

laura B.
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El cliente no dejó un comentario.

Robin H.
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This was the 2nd time I rented a 15 ft van from Jim Shrull at the New Castle, CO location. And again, Jim made the whole process a breeze for me. I got exactly what i needed to finish my move to Denver. I so appreciate Jim's excellent customer service. He is a real gem!

Robin H.
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I received the most excellent customer service from "Jim" at the New Castle, CO U-Haul location. He was friendly, answered all my questions and got me set up with exactly what I needed. The price was right for me, too. The whole experience was very positive. Give a gold star to Jim! Thank you.

jeffory V.
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El cliente no dejó un comentario.

Wayne L.
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Everything was easy and professional. Thanks

JON S.
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El cliente no dejó un comentario.

Robert Daniel O.
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All good!!

Brandy C.
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Jim was very nice and easy to work with.

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