Customer Reviews for National Truck & Equipment
(Distribuidor de U-Haul del vecindario)

501 comentarios

455 Lebanon Rd   Crittenden, KY 41030

(859) 903-0336

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(859) 903-0336

455 Lebanon Rd
Crittenden, KY 41030

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

The lot is a little tight with one entrance but it's very manageable. Friendly staff and awesome owners.

Andrew G. 
Clasificación:
2.0

You can not put a trailer in front of building with a larger truck without backing through the entire property . Very inconvenient. And there are no Jack's on trailers. How is someone that has a problem lifting like a small woman or man going to maneuver a trailer ? They have way to much tongue weight.

Paul C. 
Clasificación:
5.0

The Employees that waited on me was very friendly! She was very polite and explained everything to me and loved the experience with haul would highly recommend! The vehicle was clean and warmed up which was great since it was 18 degrees outside! Great and friendly service!

Gwendolyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley F. 
Clasificación:
5.0

Very pleasant experience. Friendly and clean!

Patricia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
3.0

The lot is way too small for all the equipment they have. It was very difficult to return equipment.

Stacy W. 
Clasificación:
5.0

Highly recommend. Excellent customer service. Would definitely rent from them again.

Rebecca T. 
Clasificación:
5.0

El cliente no dejó un comentario.

harry H. 
Clasificación:
5.0

Just continue offering the excellent service Ive always received from this location.

Patricia S. 
Clasificación:
5.0

Tried to reserve online but it would not let me. Tried to call to reserve and went to voicemail and said it was not set up.

Bradley C. 
Clasificación:
5.0

Everything was first class

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
5.0

Even though I already checked in online I got a call from uhaul telling they were changing my pickup location to 25 miles away from the original pickup. I questioned how this could happen when I already checked in, and of course I got an "I don't know" which was totallyl unacceptable. Kevin reached out to me and said not to worry that he'd take care of me. On a scale of 1-10 Kevin's location in Crittenden KY rates a 20. Kevin and his family were very very helpful in renting and picking up the truck. Kudos to Kevin!!!!

Dominic D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
3.0

They over charged me....when i brought the vehicle back clean and in good shape the way i got it i never got my money back on the truck so no im gonna tell everyone i know not to go there...

GREG N. 
Clasificación:
5.0

Very friendly with outstanding service!

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK K. 
Clasificación:
5.0

Everything was great keep up the good work

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Connie was a pleasure to work with!

susan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori G. 
Clasificación:
5.0

Great people to deal with, I always rent from this location.

DOUG I. 
Clasificación:
5.0

Kevin was friendly and very professional. He explained the contract in detail. The truck and the cab was clean. We would gladly recommended and use his services again.

carla W. 
Clasificación:
5.0

Staff were excellent to work with

Ashley W. 
Clasificación:
5.0

Always amazing service !! Even after they are closed the service is still great ..

Aritha W. 
Clasificación:
5.0

Excellent service as always !! They have been lifesavers during this move !!

Aritha W. 
Clasificación:
5.0

Everything was perfect friendly staff all good!!!!!

Luis S. 
Clasificación:
5.0

equipment performed very well personel were helpful and friendly

Luther T. 
Clasificación:
5.0

Excellent service. I had a situation where I needed to extend the rental beyond the 1 day and was quickly taken care of and accommodated without any disruption to my moving schedule !! They really do provide Top Notch Customer service!!

Aritha W. 
Clasificación:
5.0

The customer service is always exceptional at this location, I would always suggest customers go to this location !! He is awesome at doing his job and very helpful with making sure we had all of our needs met and even some we didn't know they offered..

Aritha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph Z. 
Clasificación:
5.0

An excellent U-Haul location to visit for you next move or equipment rental. Great people and well maintained equipment. Open 7 days a week which really helps with my busy schedule! ¡Gracias de nuevo!

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN D. 
Clasificación:
5.0

Kevin was an amazing help to me this day as another location cancelled my uhaul truck. I would highly recommend Kevin's location as his location was clean and he was excellent to work with!

Peggy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mccoy K. 
Clasificación:
5.0

Great owner. Very nice and easy to work with!

Albert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad S. 
Clasificación:
5.0

Would have been nice to drive 3 miles instead of 30 to pick it up, but otherwise it was ok.

ALEXANDER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley A. 
Clasificación:
5.0

Just keep doing what You are doing! Consistency keeps Customers and expands Your Business!

Pamela T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy G. 
Clasificación:
5.0

This was my first time ever using Uhaul. Kevin contacted me several times to ensure everything was correct for my move date and it made things run perfectly! Kevin went above and beyond!!! I would highly recommend Uhaul and would highly recommend Kevin's location......

William R. 
Clasificación:
5.0

Super friendly people and great customer service. HIGHLY recommend renting from this location. Will send friends and family to this location always

Russell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

Extraordinario servicio al cliente

AMBER S. 
Clasificación:
4.0

This location is so sweet and awesome… little tight parking lot

William T. 
Clasificación:
5.0

Customer service was EXCELLENT !! We had a last minute need for a truck and the process with the location was wonderful !! They had exactly what we needed and was quick in delivery of products ! We will definitely be using this as our goto location anytime we are in the market for a truck and moving supplies !!

Aritha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Kevin is an absolute angel and should be treated as such.

Grace V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace V. 
Clasificación:
5.0

Great service, clean and well maintained truck! Nicest truck rental experience we've ever had.

Diane W. 
Clasificación:
5.0

Everything was great. Will definitely use again in the future!

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW N. 
Clasificación:
5.0

Their kindness speaks for itself. I don't see any improvements they can do.

Toby D. 
Clasificación:
5.0

Outstanding customer service

DAN C. 
Clasificación:
5.0

Let someone know the gas gauge will not move in real time so people don't end up putting a quarter tank extra in the gas tank considering u-haul is too cheap to reimburse for that but quick to charge an inflated fee if that step is skipped. This is not a reflection of the location itself but an example of corporate greed.

Jessica M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vanessa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
5.0

Kevin was fabulous! Would recommend him to everyone! We may need another rental truck in a few months and he will be our guy!

Vicky B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon C. 
Clasificación:
5.0

I can't say enough good things about Kevin and his customer service. I was coming from out of state and needed a car dolly and didn't know if I would make it before Kevin closed so he looked for a place on my route that I could pick up in transit but none were available. So Kevin went above an beyond what most would do and gave me his personal cell number so I could keep him updated and stayed at his store an extra hour waiting for me. You'd be hard pressed to find better customer service than Kevin and his wife will deliver.

William R. 
Clasificación:
5.0

Excellent!!!

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Starla F. 
Clasificación:
5.0

Equipment was very clean, not sure if break down of vehicle was in anyone's control

Dawn B. 
Clasificación:
5.0

Needed a replacement truck which was provided without any problems. Outstanding customer service from Kevin.

Daniel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
5.0

The staff was wonderful and really made moving just a little bit better. They have great customer service!!

jessica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

Jarrord was a Great guy to deal with friendly , prompt service

Randy D. 
Clasificación:
5.0

Kevin was very helpful in what we needed to rent. Truck was great. And Kevin was very accommodating. Thank you so very much...

Fredericka L. 
Clasificación:
5.0

Kevin was amazing, made sure we were aware of everything they normally don't tell you about coverage details and how to avoid being charged extra. Great condition of the vehicle as well, well maintained.

Brandon S. 
Clasificación:
5.0

Nothing. It was fantastic!

Jerry H. 
Clasificación:
5.0

Always great doing business with them. Thank you 😊

Glenna F. 
Clasificación:
5.0

Nothing! We have rented several times. Always a great experience.

Gary C. 
Clasificación:
5.0

Friendly, courteous customer service, clean truck, can not say enough nice things. I'd go out of my way to rent from this location again just because of the great service! Without question will definitely recommend to my friends and family.

Linda P. 
Clasificación:
5.0

I was most impressed with how clear the renting process went. I was not left with any questions items. Every thing went ver smoothly and I am well Pleased with your service

Vanous B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba