Comentarios de los clientes para National Truck & Equipment

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de National Truck & Equipment

Clasificación general:

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Brandon S.
Clasificación:

Kevin was amazing, made sure we were aware of everything they normally don't tell you about coverage details and how to avoid being charged extra. Great condition of the vehicle as well, well maintained.

Jerry H.
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Nothing. It was fantastic!

Glenna F.
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Always great doing business with them. Thank you 😊

Gary C.
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Nothing! We have rented several times. Always a great experience.

Linda P.
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Friendly, courteous customer service, clean truck, can not say enough nice things. I'd go out of my way to rent from this location again just because of the great service! Without question will definitely recommend to my friends and family.

Vanous B.
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I was most impressed with how clear the renting process went. I was not left with any questions items. Every thing went ver smoothly and I am well Pleased with your service

BRAD W.
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El cliente no dejó un comentario.

Brittany E.
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El cliente no dejó un comentario.

Edith M.
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El cliente no dejó un comentario.

Landon O.
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El cliente no dejó un comentario.

Jennifer B.
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The parking lot was straight ice. My daughter fell and hit her head getting out of my car to go inside. Besides this, everything was great: the truck was heated up. The owner also helped me to get a better priced I had signed up for it wrong thing. I will definitely be going back.

Heather D.
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Didn't see any improvement needed!

Ann H.
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Quick, efficient customer service. Spotless and well maintained equipment. I would highly recommend this location.

Tina S.
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Kevin is amazing. He was very kind and courteous. The whole experience was great from start to finiah.

Shane C.
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El cliente no dejó un comentario.

Robert B.
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Kevin is amazing. He went above and beyond to make sure we were taken care of. He made our move less stressful for sure and we truly appreciate him and all he did to help us!!!

Zackery B.
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My experience was great. He's very personable and helpful. Willing to work with you within reason and also helps you save money. Used this place twice and will go back and recommend him to everyone.

Gary E.
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El cliente no dejó un comentario.

Harold G.
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You guys keep doing what you do!!! You are awesome!

Michael P.
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The representative was very friendly and helpful. Check in process was very easy.

Corajean H.
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El cliente no dejó un comentario.

Bobbie B.
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Kevin was great. Easy to work with.

Megan K.
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The guy at this location went above and beyond to help me and I greatly appreciate it

Kathryn R.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

Thaddeus S.
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Terrific service, no improvement needed

Richard G.
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El cliente no dejó un comentario.

Chelsea M.
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El cliente no dejó un comentario.

GARY C.
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El cliente no dejó un comentario.

Christina M.
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Kevin at the Crittenden location was AWESOME! Very friendly, understanding and completely accommodating to my needs. I only wish I'd gotten a truck with the low tail gate or ramp for easier loading/unloading However, Hands Down ***** rating for Kevin!

Michael S.
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everything was great.

Gilbert F.
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El cliente no dejó un comentario.

Todd P.
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El cliente no dejó un comentario.

Daniel C.
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Kevin was excellent . Very nice and polite. If you want to improve your overall customer service you need to hire more agents like him.

Chadwick M.
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Kevin was very professional and courteous to work with. Thanks.

Sara B.
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None. It was perfect! Thank you so much

Ralph H.
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Keep doing what you're doing. Don't change a thing.

Ryan B.
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Kevin was great to work with beginning with the day prior to dropping the truck off. He reached out to me to ensure that I knew where his location was and how to drop the truck off. Once I was at the location, he was very helpful and made sure that my overall experience was a success even though he knew about the pick up location experience.

DEREK R.
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When other locations completely messed up my reservation, this location resolved all my issues. I'd drive further just to work with this location again.

Jack B.
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El cliente no dejó un comentario.

TOM S.
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El cliente no dejó un comentario.

Keith J.
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Their customer service was excellent. I will use them again.

Mischelle M.
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El cliente no dejó un comentario.

Peter B.
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El cliente no dejó un comentario.

RAY C.
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Phenomenal customer service. I will recommend this location for everyone to use! Very pleased!

Tyler H.
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El cliente no dejó un comentario.

JILL S.
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Match truck engine size to the length of trip ( Henderson location).

DEBRA K.
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everything was great

Alan S.
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Kevin was professional, knowledgable and very nice. perfect business model.

Clarice T.
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El cliente no dejó un comentario.

Carroll C.
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Keep good customer service representatives like you have in Crittenden Ky

Todd P.
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El cliente no dejó un comentario.

Mike Z.
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El cliente no dejó un comentario.

Jackie W.
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Have moving blankets and a dolly available. There were none in the truck we rented.

Douglas F.
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El cliente no dejó un comentario.

Pamela D.
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El cliente no dejó un comentario.

LEON B.
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Great service. Very nice people.

Bonnie W.
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El cliente no dejó un comentario.

TERRY R.
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El cliente no dejó un comentario.

Darrell B.
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El cliente no dejó un comentario.

james K.
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Everything flawless

Kimberly V.
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Given wrong towing equipment for my all wheel drive vehicle. Turn signals did not work. Drivers door lock falling apart outside

Jeffrey A.
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El cliente no dejó un comentario.

Kevin T.
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El cliente no dejó un comentario.

Gerard I.
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El cliente no dejó un comentario.

Jenna R.
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El cliente no dejó un comentario.

Jessica M.
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El cliente no dejó un comentario.

Yvonne J.
Clasificación:

Nothing

Leon B.
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El cliente no dejó un comentario.

Timothy G.
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El cliente no dejó un comentario.

Reginald A.
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El cliente no dejó un comentario.

Jeff T.
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El cliente no dejó un comentario.

Rade D.
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No need Improvement.

NANCY S.
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You are very nice people,I would recommend you to all my friends.

larry M.
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Very courteous service. Was very helpful.

Dianne C.
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Easy, pesy

Herbert M.
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Picked up by Williamstown KY. Man was very helpful and caring. We were very satisfied with our Uhaul experience and price.

Leon B.
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Great service. Nice people! Went over and above in a difficult time.

Jeffery F.
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Always on top of things. I've used him several times.

Lisa J.
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Great service

Paul B.
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Excellent experience from start to finish. I dealt directly with owner who was as friendly as professional. Would highly recommend as I would give more stars if possible.

Vickie M.
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Very courteous and professional service. I will be returning in the future.

Karen L.
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When we were there, the computers went down. Fortunately, the owners at this facility were able to finish contract manually which these days, many people would not have a clue on how to do this. They got our rental taken care of as soon as they could but in the future, it would be nice to have a REAL backup plan that did not take an hour.

John S.
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My huge issue with this past experience was being overcharged. They took out a total of 170 dollars for a 65 actual charge. Had to drive all the way back to dispute. The guy was actually but very helpful getting it squared away. However Uhaul itself took almost a week to credit back the overcharge. I would have screwed if I would have been pressed for money. Luckily it's rare I need to deal with truck rentals.

Jack W.
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Pick up was good. Drop off process at California, Ky was no good. First they overcharged me and uhaul corporate said they corrected it. My wife just showed me our account and it wasn't fixed plus we were charged twice. Please fix this. Jack and Lori Walters Serendipity for the home.

DALE G.
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El cliente no dejó un comentario.

Wesley J.
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Excellent service with a smile!!! Would highly recommend !!! In and out in 5 mins!!

VALERIE M.
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I asked for their smallest truck so I could move one bed. I was given the next one up in price. I then selected no insurance on the truck when filling out the paper work but still was charged for it. Nothing was made clear during the whole transaction and it took several days for me to get what was left of my deposit back.

DARRELL C.
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Friendly and helpful service. Highly recommend this store.

Gregory P.
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El cliente no dejó un comentario.

Gary E.
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El cliente no dejó un comentario.

Marvin M.
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We were unpleastantly surprised at the additional costs we were charged for gas...rhe difference was minimal and we thought qhen the truck was turned in, they could have cut us some slack.

Kevin C.
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El cliente no dejó un comentario.

DARRELL C.
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El cliente no dejó un comentario.

Anthony L.
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El cliente no dejó un comentario.

John R.
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The tie down system on the auto transport trailer needs to be lengthened to accept today's larger tire sizes.

Faye H.
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Very friendly and helpful. Good experience.

Scott M.
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Great location, friendly service, very helpful. No recommendations for changes to make better.

Charles W.
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Customer service was absolutely fantastic!! I will be a repeat customer and will refer all friends and family to this location. Great experience overall.

Debbie M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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