Comentarios del cliente para National Truck & Equipment

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de National Truck & Equipment

Grado total:

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Timothy D. en

Grado:

Great people.

ken S. en

Grado:

El cliente no dejó un comentario.

Victor F. en

Grado:

El cliente no dejó un comentario.

Sara C. en

Grado:

Quick, efficient, thorough, just an overall pleasant experience

Chris O. en

Grado:

El cliente no dejó un comentario.

KEITH C. en

Grado:

Nothing. Steve and Connie provided excellent service.

Brian H. en

Grado:

Nothing. They are an awesome husband and wife team

Mark L. en

Grado:

Great experience. Would use again.

Betty Ann H. en

Grado:

El cliente no dejó un comentario.

William K. en

Grado:

Incentive for multiple rentals

ZACK M. en

Grado:

Trailer lights stopped work on one side

Carolyn C. en

Grado:

El cliente no dejó un comentario.

GARY B. en

Grado:

Great customer service! Very accommodating.

Todd C. en

Grado:

This is the second time we have worked with Kevin at this location on a rental and he is very accommodating and great to work with. The trucks have worked well and they are always clean! We highly recommend National Truck and Equipment in Crittenden Kentucky to anyone! Great experiences!

Michaeljohn-Augu M. en

Grado:

very nice people and dogs!

Sharon U. en

Grado:

I was over charged. I ordered a 20ft truck. I was contacted and asked if I could change to 26ft at no charge I agreed but I was billed for the 26ftr

Demarai C. en

Grado:

El cliente no dejó un comentario.

Jason A. en

Grado:

I was very pleased with the whole experience.

David B. en

Grado:

Not much to improve, he was the best!!!

Drusilla C. en

Grado:

I put 8 dollars worth of fuel in the truck when I took it back which put it at which port it back up to 3/4 of a tank, yet was still charged 8.25 for fuel. I will never go back here i will drive to florence or erlanger first.

Kimberlyn F. en

Grado:

El cliente no dejó un comentario.

WILLIAM K. en

Grado:

We came in at closing time. Owners were friendly, very helpful, and showed zero signs we inconvenienced them. They are good at what they do, and enjoy doing it.

HOLDEN M. en

Grado:

El cliente no dejó un comentario.

GARY H. en

Grado:

EXTREMELY courteous, very helpful and knowledgeable. Cannot say enough about this branch of u-haul.

Timothy D. en

Grado:

The owner of this rental facility has "bent over backwards" to help us in several different ways. Also, the storage facility (Buttermilk Storage) was extremely accommodating to allow us the free month of storage U-Haul had offered. I would recommend him to anyone.

Justin B. en

Grado:

The guy was awesome, nothing i would change

Brandi J. en

Grado:

You were so polite and helpful! Definitely will recommend your services to others. Thank you!

JAMES S. en

Grado:

El cliente no dejó un comentario.

Andrew L. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

Jason B. en

Grado:

No improvements needed. The gentleman behind the counter waited for me to get there after closing. Very helpful. AAA+++

James W. en

Grado:

Kevin great with great customer service

Dianna G. en

Grado:

Hes a nice guy. The place is a small for maneuvering trailers, but he will do it for you. I backed it out where I was prior but no.way I could back it in where it needed to be. No complaints at all.

James R. en

Grado:

They were very nice, this was my first time renting a uhal,and the experience was great.

JOHN N. en

Grado:

It was very easy and convenient

Anna C. en

Grado:

These folks went above and beyond to help me. I was supposed to use online sign it at 7:30 AM. The online service didnt work at all....uhaul you should fix this....seriously its an embarrassment....they came in earlier than they were supposed to br open and checked me in. I would never use online check in or truck return again.

Lisa S. en

Grado:

El cliente no dejó un comentario.

DEBRA W. en

Grado:

Not a thing! Everything was fine!

Lee M. en

Grado:

El cliente no dejó un comentario.

JOHN P. en

Grado:

above excellent would recommend highly to use this location for all your moving needs. mr phillps and his wife connie were the best !

BRENDA B. en

Grado:

VERY DISAPPOINTED with the large bag of blankets and 2wheeler attached inside the truck. The dealer would not remove them. They took up key space. Because they are there and you have no choice to remove them I will not be using Uhaul in the future. Space inside the truck is important and when you take space away from my ability to use it with items your trying to push at me is not good business. I also will be telling everyone about my disappointment with this. You need to take them out of the truck.

Kevin H. en

Grado:

El cliente no dejó un comentario.

Lloyd C. en

Grado:

Everything was perfect don't. change anything. ,

Justin A. en

Grado:

Very friendly place! Great experience overall. I am very glad that I chose this location. The owner is a super cool dude.

James M. en

Grado:

El cliente no dejó un comentario.

CHELSEA H. en

Grado:

El cliente no dejó un comentario.

Barbara C. en

Grado:

Put a sign on the front door letting people know the drop box and the pick box are not the same. I found it very frustrating Since the pick up box was by the front door where I picked up the truck and the drop box is around the back of the building and the light looks to be lighting the door not the box. It just was not clear at night and online return provides no instructions

Lisa J. en

Grado:

My original drop off location in dry ridge ky, rock star coach looked closed and was locked up in t he middle of the day. They also didn't answer when I called. The other locations were accommodating

Karen B. en

Grado:

El cliente no dejó un comentario.

Adam G. en

Grado:

El cliente no dejó un comentario.

Jenny D. en

Grado:

Kevin was a life saver in customer service! First, he helped me find the truck I needed on a very busy weekend for movers and was so patient and kind. Second, when the staff at our pick up location wasn’t there (sick or running late?), we couldn’t get our truck. I called Kevin not knowing what to do. Kevin and his wife drove to that location, got the key out of the lock box, took the truck to their location and took care of all the paperwork and got us on our way!! How many people would do that in this day and age!! I will always rent through Kevin, he and his wife are the absolute best!

Peirce J. en

Grado:

El cliente no dejó un comentario.

Jessica H. en

Grado:

Such great customer service! Thanks for all your help!

Paul H. en

Grado:

El cliente no dejó un comentario.

lorie B. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

Bob H. en

Grado:

I called to rent this unit 2 months in advance the day before pickup I was told to drive 40 miles to go pick the unit up this is unacceptable.the gentleman in Crittenden was kind enough to drive an extra 20 miles to pick the unit up to bring it to his location so I didn't have to go as far kudos to him and the person in Dry Ridge who I initially signed up the unit with they helped out the most. I will give them five stars however U-Haul did a poor job of having my unit where it should have been with 2 months notice.

Paul H. en

Grado:

El cliente no dejó un comentario.

Aaron O. en

Grado:

The Crittenden U-HAUL is definitely our preferred location to use when we need a truck or trailer. The owners are really helpful.

Gayle J. en

Grado:

I had an excellent experience!

David B. en

Grado:

El cliente no dejó un comentario.

jennifer E. en

Grado:

By far, the best truck rental company I have ever used. Twice, the owners have gone out of their way to accommodate me at the last minute. Great equipment, great customer service.

marion J. en

Grado:

Close down the U-haul location at 15005 Business Blvd, Dry Ridge, KY 41035. They can not be trusted at all. They are a disgrace to the idea of business. Set someone else up in business at Dry Ridge.

Dave P. en

Grado:

El cliente no dejó un comentario.

Candice M. en

Grado:

The people at this store are great...but your online crap is just that crap. Find IT people who can make it a lot more user friendly cuz as it is now it sucks

Robert B. en

Grado:

El cliente no dejó un comentario.

Jessica M. en

Grado:

El cliente no dejó un comentario.

heidi B. en

Grado:

Courteous and professional.

Courtney B. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

Nothing to improve, the service was friendly and fast.

Andrew D. en

Grado:

El cliente no dejó un comentario.

TERRI A. en

Grado:

I was told one rate and charged a different rate. I was over charged nearly 100.00

John W. en

Grado:

Great people to deal with! Very awesome

Ronald F. en

Grado:

El cliente no dejó un comentario.

Betty H. en

Grado:

Great people great service

Chris B. en

Grado:

El cliente no dejó un comentario.

Lisa J. en

Grado:

El cliente no dejó un comentario.

Kristine C. en

Grado:

The owner was excellent, very personable, friendly and knowledge. I would highly recommend them for your Uhaul needs. I will be making 1 more move later this year and will be using National Truck & Equipment again.

douglas E. en

Grado:

El cliente no dejó un comentario.

BRUCE H. en

Grado:

El cliente no dejó un comentario.

meg F. en

Grado:

They were awesomeness. I wish all businesses took as good of care of customers as they do! If I were rating from 1 to 5 with 5 being the best they are a 10!!!

Kimberly M. en

Grado:

Very friendly, professional, and efficient. I highly recommend this location for anyone that lives in this area.

ADAM H. en

Grado:

El cliente no dejó un comentario.

Sandra S. en

Grado:

El cliente no dejó un comentario.

CHRIS B. en

Grado:

El cliente no dejó un comentario.

ROBBY B. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

FRANK C. en

Grado:

I have nothing to say about this particular rental location. It has been in the past, my favorite Uhaul rental location. When I get a phone call chewing me out for something I did not do, nor ever would, then I'm found innocent; I take that very seriously. The owner needed to do his homework first rather then call me and start yelling at the top of his lungs at me and not giving an inch, telling me he was being a good guy and giving me a discount, but now chose to charge me the full amount, until he located the paper work and found it to be another renter. I am infuriated over this and choose to drive out of my way to rent from Uhaul in the future. I love the location and ease to pick up and return my trailer, but I will not be woke out of my sleep [which also woke my wife as she could hear him yelling at me] after making sure I returned the trailer at midnight, rather than waiting until 8 a.m. We worked very hard in the pouring down rain to unload the trailer and returned it neat and clean. We are both in our upper 60's and there is no way we deserved any of this. If this is throwing you under the bus, so be it. I've cooled down since speaking with you on the phone, but your actions are way out of hand. I won't be back to your facility. I had all the respect in the world for you and your wife and do not / did not deserve what you did. E. F. C.

BOB N. en

Grado:

Very friendly, fast and courteous. Highly recommend for your moving needs.

Jenny H. en

Grado:

Very friendly. Easy check-in and drop off!

dan S. en

Grado:

El cliente no dejó un comentario.

Clinton H. en

Grado:

The ac didnt work. I told the guy he said it worked on defrost which didnt cool the can down on a 90 degree day. Unexceptional I called an someone said he had to call to complain for me to get some sort of compensation

Tonya B. en

Grado:

El cliente no dejó un comentario.

audie C. en

Grado:

El cliente no dejó un comentario.

jared P. en

Grado:

El cliente no dejó un comentario.

Raymond H. en

Grado:

El cliente no dejó un comentario.

Ken B. en

Grado:

El cliente no dejó un comentario.

Richard G. en

Grado:

I had a excellent experience at both the puck up and drop off locations. A job well done.

EIRCA C. en

Grado:

Put correct truck turn in date so we don’t get charged for a two day late fee?