Customer Reviews for Nathans Self Storage Inc
(U-Haul Neighborhood Dealer)

74 reviews

11 Demedicis Blvd   Warrenville, SC 29851

(803) 392-0676

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 392-0676

11 Demedicis Blvd
Warrenville, SC 29851

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 10 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kino Wright 
Rating:
5.0

Customer did not leave a comment.

Rich Dassau 
Rating:
5.0

Customer did not leave a comment.

YOSSI COHEN 
Rating:
4.0

Customer did not leave a comment.

Chad Wood 
Rating:
1.0

I DID NOT RENT THIS DAMN TRUCK IVE BEEB SAYING THIS FORVOVER A YEAR GO AFTER ROBERT LOWE HIS LICENSE HIS BODY HIS HANDS GOT THE KEY DO YOUR DAMN JOB AND GET THE INFO FROM THE LICENSE HOLDER FYI NONE OF MY INFO IS CORRECT ON THE 1 FORM I KEEP GETTING THE FINAL BILL I WANT THE DAMN CONTRACT OR SEE YOU IN COURT PISS OFF

Paula Tirrell 
Rating:
3.0

Customer did not leave a comment.

Michael Lenard 
Rating:
1.0

Tried to charge a wrong drop off location fee when it was not a wrong drop off location

Richard Rau 
Rating:
4.0

It was the 30th, so no money return needed! Yes, I was very happy with everything. Any problems I had weren’t your fault. Well, it WAS a tight squeeze getting in and out with a 26’ truck! With a queazy stomach from the “wave” effect…just kidding! lol All went fine in the end! Thank you!

Jolene Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANDLER MAYENSCHEIN  |  Overall Experience 
Rating:
3.0

There needs to be security all around it. Someone needs to go by each day and walk it or drive to clean up the trash that is left outside individual units.

Elizabeth Jordy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Sherrod 
Rating:
5.0

Customer did not leave a comment.

Timothy Carroll 
Rating:
5.0

I could not have asked for a friendlier staff. Ms.Catherine was very polite and she made the move easy.

SHERRY OGLESBY  |  Reservation 
Rating:
1.0

Customer did not leave a comment.

Pilot Flying J  |  Overall Experience 
Rating:
1.0

They didn’t supply equipment and then took my money saying I owe 162 because I didn’t return it. They wouldn’t answer phone for representative at U-Haul to verify I didn’t get it and I had to call on three way. They then said I didn’t get equipment because they don’t care any yet they charge me 162 as if they had!!! Scammers!

Ammie Spann 
Rating:
5.0

Customer did not leave a comment.

marion white 
Rating:
3.0

Stop using satellite location to rent trailers from or at least verify it's a good location. Went to Nathan to get trailer . Was told uhaul changed the pickup location . Went to the other satellite location at a beauty shop . No one was at the location an it was closed in the middle of the day . Called uhaul representative to ask what I was supposed to do . Ended up wasting 2 hrs driving around until they sent me back to Nathan's to get a trailer. I little disappointed in that . Nathan's was great and the little trailer pulled and handled very good 👍!

Thomas Eklund 
Rating:
5.0

Am not happy about being overcharged for this rental and the inability to get that worked out. Was told it would be resolved immediately, but to date has not been

brent daugherty 
Rating:
4.0

Customer did not leave a comment.

Michael Jones 
Rating:
3.0

Customer did not leave a comment.

Tynisha Johnson 
Rating:
4.0

Customer did not leave a comment.

Victoria Pierce 
Rating:
5.0

Nathan's...The best self-storage

David Holton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Anderson 
Rating:
3.0

not the original pick up location. The original pick up location would not answer phone or confirm the the truck was available. So call other locations until I found a truck and went there. on line help form U-Haul was NFG and left me to sort out the pick up. Unless you are willing to do most of the work avoid U-Haul. Don't care.

Randall Cunningham 
Rating:
5.0

I had a trailer stored there and never had an issue with it being messed with. I sold the trailer and that is why I moved out of the storage unit.

Joe Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenya Brown 
Rating:
4.0

The rental process thru your phone, stinks, it was unnecessarily time consuming, having to result in talking to people over the phone. there were (2) other customers that arrived at the time I did, going thru the same things. UPDATE YOUR TECHNOLOGY or whatever you need to do to make this a more seamless experience. Totally turned off!

Karimah Id-Deen 
Rating:
4.0

Customer did not leave a comment.

Catherine Matthews 
Rating:
1.0

I booked an appliance dolly and they didn’t have one and he couldn’t refund me. There was no AC in the truck and it was 90 degrees. Overall very disappointed with the level of service here. I would do everything I could to avoid this Uhaul location. Luckily you can cause there are lots more nearby. Trust me, stay away from Nathan’s Self Storage.

Jay Garshaw 
Rating:
5.0

Customer did not leave a comment.

anthony williams 
Rating:
1.0

Nick's self storage almost killed my family and I. Shitty fucking service. Fuck them fuck that trailer fuck that guy who hooked it up and fuck the fucking bricks the building was built with.

KAMERON NELSON 
Rating:
4.0

Customer did not leave a comment.

Curtis Hopkins 
Rating:
5.0

Like the fact that there was an actual person there.

Brian Leadbetter 
Rating:
5.0

Customer did not leave a comment.

Timothy Carroll 
Rating:
5.0

Customer did not leave a comment.

Lisa Preston 
Rating:
5.0

Customer did not leave a comment.

Mark Baker  |  Overall Experience 
Rating:
2.0

The bathroom was filthy!!! I don't think it has ever been cleaned. There was no soap or toilet paper even in the bathroom.

Cynthia Rudisill 
Rating:
5.0

Customer did not leave a comment.

RICHARD PROCTOR 
Rating:
3.0

Customer did not leave a comment.

MARY ROBERSON 
Rating:
3.0

It appears that it's a 1-person location. When I arrived to pick the trailer up, the office was locked because the attendant was cleaning storage units. After 15-20 minutes he came to process my rental. When I returned the trailer, no one was there and the U-Haul App was unable to process my return because the cell coverage at the location is horrible. In addition, the trailer's right brake light and turn signal stopped working when I was 20 miles from the location.

ROBERT SHIRLEY 
Rating:
4.0

Customer did not leave a comment.

DAVID MORRIS 
Rating:
4.0

Customer did not leave a comment.

Mary Roberson 
Rating:
5.0

Comments are based on after hour turn-in.

Bruce Way 
Rating:
5.0

Very efficient and accomodating when I remted a storage unit from them and very easy to turn the car hauker and truck in.

ANDRE DAEDONE 
Rating:
5.0

Nothing

Kevin Keefe 
Rating:
5.0

Nothing

Kevin Keefe 
Rating:
5.0

Close to my new home, very friendly, quick drop-off transaction. Nathan's will definitely be my new U-Haul Neighborhood stop when I need a local rental.

Michael Hargraves 
Rating:
4.0

Customer did not leave a comment.

JENNIFER SAWYER 
Rating:
5.0

Nothing

Kevin Keefe 
Rating:
5.0

Customer did not leave a comment.

Kevin Keefe 
Rating:
2.0

When we opened the overhead door we were hit by a wall of Roach fumes and there were roaches still running around. I have been killing roaches at my new house because of the truck. The ABS light came on a few times and the steering on the truck was not the best for a truck with low mileage

PETER SIDENSTICK 
Rating:
5.0

Customer did not leave a comment.

Kat Richards  |  Overall Experience 
Rating:
5.0

All I can recommend is the insurance policy and just check make sure your wood materials do not get termites that they say they spray for but Chika is a very helpful and understanding individual thank you CHIKA 👏🏽

Tia Sapp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Hallman 
Rating:
5.0

Customer did not leave a comment.

harold mccray 
Rating:
5.0

Customer did not leave a comment.

JONATHAN MITCHELL 
Rating:
5.0

Customer did not leave a comment.

SHARON LEE BUTLER 
Rating:
4.0

I was told when i pick the truck i would be able to pay in cash! NO CASH CREDIT CARD ONLY !!! Had to go home and get my cards???? Why the mix up???

Edward Madden 
Rating:
5.0

Had a very pleasant experience. The manager was always so helpful and kind.

Hannah Gilliland  |  Overall Experience 
Rating:
3.0

My truck was locked in the gate. Apparently, someone was supposed to email the code to me however I never received the email. So, I had to call U-Haul to get it. It was incredibly frustrating. But, it all worked out well.

Bernardo Palmer 
Rating:
5.0

Customer did not leave a comment.

Sonya Jenkins 
Rating:
5.0

The gentleman at the location (didn't get his name) was very helpful and patient with all of my first time renter questions and concerns.

Linda Frazier 
Rating:
5.0

Customer did not leave a comment.

LIR DERIEG 
Rating:
5.0

Customer did not leave a comment.

JOHN WHIRLOW 
Rating:
3.0

Where in the world did you get that I owe a total of $117.20 from? Is this a joke? The receipt shows 1 day rental. I was supposed to pick up at the U Haul on Wrightsboro Rd in Augusta, GA and was text that the only only available was in Warrenville, Sc..Chika spoke with the Regional Manager and the charges for the miles from Warrenville, Sc to Augusta, GA and back were waived due to us being notified 5 mins before we arrived at the original location in Augusta. If you have any questions you can contact me @ 770-462-5206

IVY JEFFERSON 
Rating:
5.0

Customer did not leave a comment.

ERCEL BURKS 
Rating:
5.0

Customer did not leave a comment.

Claude O'Donovan  |  Overall Experience 
Rating:
1.0

I asked for dolly and moving pads, was charged and it wasn't there. Got to location, started to load furniture and nothing but a dirty truck with shivers of glass in the back. Furniture had to get scratched from being back there on top of dirt and glass. Very disappointed and will never use again. Would not recommend.

Lisa Simms 
Rating:
5.0

Customer did not leave a comment.

Mary Pat Wilson  |  Overall Experience 
Rating:
5.0

Nathan’s self storage I would recommend! *****

FELICIA POSTLES  |  Overall Experience 
Rating:
5.0

I had problems trying to check in on line. Tried twice and couldn't get it to work.

KEVIN KEEFE 
Rating:
1.0

They were supposed to be open from 10am-2:00pm arrived at the location and there was a sign in the door out running errands be back shortly so I parked the uhaul and put the keys in the drop box and ended up getting charged for two more days of rental and insurance then to top it off the person that checked it in said we damaged it. Call the facility and the guy was completely rude and disrespectful. It honestly made me never wanna use uhaul again due to his laziness and disrespectful behavior

Terry Hill Jr 
Rating:
5.0

Customer did not leave a comment.

GERALDINE LEAPHART 
Rating:
5.0

Customer did not leave a comment.

latoya williams 
No reviews have been submitted for this location.

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