Customer Reviews for Nanton Gas Plus
(U-Haul Neighborhood Dealer)

159 reviews

2503 20 Ave   Nanton, AB T0L1R0

(403) 646-2011

Office Hours

  • Mon-Fri: 7 am–8 pm
  • Sat-Sun: 8 am–8 pm

Services at this Location:

Contact Us

(403) 646-2011

2503 20 Ave
Nanton, AB T0L1R0

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–8 pm
  • Sat-Sun: 8 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Suzanne Rahnell 
Rating:
4.0

When we opened the truck we would see it was not cleaned before returning.

Ada Te Rietstap 
Rating:
4.0

Customer did not leave a comment.

Adam Douglas 
Rating:
5.0

Friendly staff and really approachable

reyson bautista 
Rating:
5.0

Customer did not leave a comment.

Shanda McTighe 
Rating:
5.0

Customer did not leave a comment.

Luc Brusset 
Rating:
3.0

Trailer required work. Ramps would not pull out. Tire strap ratchets required lube and work

Henry Spenst 
Rating:
4.0

Customer did not leave a comment.

Sheila Karsten 
Rating:
5.0

Customer did not leave a comment.

Jacint Juhasz 
Rating:
5.0

The service was great.

Richard Davies 
Rating:
5.0

Customer did not leave a comment.

MARIANNE ARMSTRONG 
Rating:
4.0

Customer did not leave a comment.

Robert Pack 
Rating:
3.0

Customer did not leave a comment.

Stephen Mcphate 
Rating:
3.0

Customer did not leave a comment.

Kathy O'Toole 
Rating:
5.0

The guys looked truck over and checked everything before leaving and found the vehicle in great shape. The day went well without any vehicle hick-ups. Will recommend you to others in need of truck rental. Thank you for your excellent service. Tim Webster

Eric Timothy Webster 
Rating:
3.0

Customer did not leave a comment.

Deborah Kidd 
Rating:
5.0

Wonderful man at this location always!!

Joseph Bailey 
Rating:
3.0

Customer did not leave a comment.

Nicoleta Rebrov 
Rating:
5.0

This location is always helpful and accommodating.

JENNIFER WING 
Rating:
5.0

The gentle man who helped me was very professional and polite and helpful

Matt Thompson 
Rating:
5.0

Really like the good service at this location. Very helpful.

Cody Applegarth 
Rating:
4.0

It was disappointing to be asked to pick up a truck in Nanton when I booked in Black Diamond, on the day when everything was lined up to move all of our household stuff into the truck. The truck also had a fuel gauge problem and instead of actually being 1/4 tank, was empty, so I had to deal with that right away. Otherwise the truck was great and the guy was easy to deal with at Nanton.

Barb Hazenveld 
Rating:
5.0

Couldn’t be better.

Gary Hosey 
Rating:
3.0

If your agents can't help and tell you to call the office then you need to better train. Unfortunately your phone agents can't help.eorh and needed to email the manager. Very poor customer experience.

Kristin Thauberger 
Rating:
5.0

Customer did not leave a comment.

John BORTHWICK 
Rating:
4.0

Customer did not leave a comment.

John BORTHWICK 
Rating:
5.0

Super friendly and helpful

Pieter Malan 
Rating:
5.0

Customer did not leave a comment.

Steve Veltman 
Rating:
3.0

Customer did not leave a comment.

Travis Bremont 
Rating:
5.0

It was a great location as it was very close to the highway

Riley paquette 
Rating:
5.0

All good.

Gary Hosey 
Rating:
5.0

Again a great location to drop off Uhaul. Very kind and helpful. I would highly recommend this location for pickup and drop off.

wanda chow 
Rating:
5.0

Very friendly and never any issue. Great location to drop off Thank You to the owner of Gas Plus you Rock.😁

Wanda Chow 
Rating:
4.0

Customer did not leave a comment.

Linda Hiller 
Rating:
4.0

Customer did not leave a comment.

Shelley Pelletier 
Rating:
5.0

Customer did not leave a comment.

Rick Klassen 
Rating:
1.0

Hold down strap broke while hauling the vehicle causing it to come partially off the trailer. There was significant damage to the front of the vehicle and damage to the trailer. If the vehicle has broke free there quite possibly would have been injury or fatality to an innocent person on the highway.

Randy Tokai 
Rating:
3.0

Customer did not leave a comment.

Wayne Schmirler 
Rating:
5.0

Very very nice accommodating gentleman

Leslie Klassen 
Rating:
5.0

$.79 is a lot to pay per km especially when I need to pay for the fuel as well. That sucks

chuck SPRUIT 
Rating:
5.0

Customer did not leave a comment.

STEPHEN BEYAK 
Rating:
5.0

Customer did not leave a comment.

Shamus Tuohey 
Rating:
5.0

Clean the trailer inside

terry lattery 
Rating:
1.0

When the next customer reserves equipment don’t give it away to someone else. Actually have it there and give it to them. I drove 730km’s to pick up a 20’ truck and auto transport and there was no auto transport there for me when I arrived. Then I had to get a hotel that I didn’t plan on getting, I had to drive the next day to an alternate location 80km’s out of the way (160km’s both ways) so I burned extra fuel and lost extra time. All that uhaul did was give me the auto transport for free. They promised me that an agent would call me within two days and see what else they could do. But nobody ever called. I’ll never use uhaul or recommend them to anybody again.

Josh Kean 
Rating:
4.0

Customer did not leave a comment.

LINDA VINETTE 
Rating:
5.0

Very nice service

Dorian Londo 
Rating:
5.0

Awesome customer service, very fresh!

Bill Caron 
Rating:
5.0

Customer did not leave a comment.

Dana Blaeser 
Rating:
1.0

The unit was dirty inside and out. Had to clean all windows and mirrors before I could even drive it. Unit was dirty on the outside and covered in dead insects. Cab floor was also dirty with spilled cat food on the floor along with other debris. Cargo floor was also dirty, not swept out.

gavin Willimont 
Rating:
5.0

Customer did not leave a comment.

Shawn Panio 
Rating:
5.0

Customer did not leave a comment.

Tracey Stein 
Rating:
5.0

Nothing. Excellent staff at this location.

Debra Snowdon 
Rating:
5.0

Agent was more than accommodating to provide me with a truck in an emergency situation. He got me on the way in great time

Stan Isaac 
Rating:
5.0

Within 20 miles of travel the"check fuel cap: light on the vehicle came on. I talked to roadsie assistance and was allowed to continue. When fueling the vehicle about 12 litres of fuel was spilled. I felt that there was a leak in the top of the fuel tank. This leak could have created the "check fuel cap" problem.

Robert Wall 
Rating:
5.0

Nothing!

Carl Zofchak 
Rating:
5.0

the fellow did an excellent job in helping getting the trailer on the hitch

Robert Wall 
Rating:
5.0

Fantastic caring employee

ROBERT BAXTER 
Rating:
5.0

Customer did not leave a comment.

brandon seefried 
Rating:
5.0

There is nothing I can recommend the location is top notch !

Jenniferl Wing 
Rating:
5.0

Great customer service

david timothy anderson 
Rating:
4.0

Customer did not leave a comment.

John Gilson 
Rating:
5.0

There was garbage behind driver seat but otherwise very clean

ROBERT BAXTER 
Rating:
4.0

Customer did not leave a comment.

andrew sale 
Rating:
1.0

Owner of the business was rude as hell . His worker was ok.

Robert Gilbertson 
Rating:
5.0

Great staff

ROBERT BAXTER 
Rating:
5.0

Unfortunately I did not use the car dolly after all and was unable to cancel within the 1/2 hr of booking!! Is it possible to get a future credit in lew of not using or even picking it up??

PAUL SALTARELLI 
Rating:
5.0

Drop off was a day and painless. I am glad at least one location cares about the customer.

Terry Bolton 
Rating:
5.0

Customer did not leave a comment.

Paul Guenard 
Rating:
3.0

Customer did not leave a comment.

Eugene Englot 
Rating:
5.0

Customer did not leave a comment.

Nolan Hoffart 
Rating:
4.0

Customer did not leave a comment.

Joanne Makaoff 
Rating:
5.0

Customer did not leave a comment.

DARRELL BROWN 
Rating:
3.0

Customer did not leave a comment.

BLAINE RHYMER 
Rating:
3.0

The man at this location was very helpful in trying to assist us with a discrepancy with an overcharge on our uhaul. This man was very helpful but the main Uhaul company was difficult to work with. We were promised 10 free days to move our uhaul to be parked at the Nanton location after they changed our drop off location from Lethbridge to Nanton. Then we were not given our promised free miles either. It was a pain to solve, but the end result was positive and we got a discounted rate for our troubles. So in the end it all worked out.

dani lounsbury 
Rating:
5.0

Great location and great people over all

Nancy Earle 
Rating:
4.0

Customer did not leave a comment.

David Kerr 
Rating:
5.0

Customer did not leave a comment.

jerry mcauley 
Rating:
3.0

Customer did not leave a comment.

donna chymycz 
Rating:
2.0

Customer did not leave a comment.

Franz Neufeld 
Rating:
5.0

Customer did not leave a comment.

Tyler Penning 
Rating:
5.0

The agent at this location was most helpful, friendly, and informative. he was the best.

LOREEN FEHR 
Rating:
5.0

Customer did not leave a comment.

Sherri Gardiner 
Rating:
5.0

Customer did not leave a comment.

carole hall 
Rating:
5.0

The agent for uhaul was great. Uhaul as a company is complete shit and I will never rent from them again.

Rissa Neufeld 
Rating:
5.0

Customer did not leave a comment.

Andreas Striefler 
Rating:
4.0

To improve for the next customer, you can ensure that all the information recorded in the contract is correct. (Specifically speaking about the amount of fuel in the equipment at the time of pick up.)

John Doerksen 
Rating:
5.0

Customer did not leave a comment.

Denis Has 
Rating:
5.0

Customer did not leave a comment.

Lynn Fletcher 
Rating:
3.0

A definite language barrier was an issue, especially for my elderly father in law. The way things are done electronically is 100% frustrating, I had to use my personal phone to do his transactions which caused even more confusion. The drop off date turned out to be wrong, and even though it was dropped off 3 days earlier than was written, there was no rebate. U-Haul used to be a great thing, not so anymore.

frank dyck 
Rating:
5.0

Customer did not leave a comment.

Bryan EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Philip Clay 
Rating:
5.0

Customer did not leave a comment.

John Schmidt 
Rating:
5.0

Process is redundant. First you book on line and enter everything, TWICE, Then at the location, they do it all again TWICE.. What is the use of booking on line>

Ginetta Carnevale 
Rating:
5.0

All good

Gary Hosey 
Rating:
5.0

Was perfect

Gary Hosey 
Rating:
4.0

Service provided was very quick, with no messing about, like some other U-Haul places.. will certainly use this location again if needed.. vehicle was almost new.. thanks again..

Philip George 
Rating:
4.0

Customer did not leave a comment.

GRANT MILLER 
Rating:
5.0

Rates per km a little high.

ron mastin 
Rating:
4.0

Customer did not leave a comment.

Bob Schellings 
Rating:
3.0

We didn't know where to leave the key. Nothing was labeled.

Colleen Breeze 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top