El cliente no dejó un comentario.JAMES M.
Customer Reviews for Nanas Place Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Bryan T.
El cliente no dejó un comentario.Tom S.
Employee would not give me any confirmation paperwork when I dropped it off, so I had to take pictures. No where to park box units and the place seems like its closed down, but the owner is nice!Austin B.
First of all, I could not fill this out earlier as I had no internet. Everything was great, truck was clean.Linda K.
So the drop off location was deceiving! They had a different name on their business and we got confused, but after we asked her the name of the place she said "we've been here awhile just haven't gotten around to change the name" it's called Jack's place Thats the only bad experience we hadsamantha S.
El cliente no dejó un comentario.DON S.
I'm not sure what the normal is but after starting the truck it would be in tow mode. It only required me to press a button to deactivate this but it seems like it should be the other way around. If left in tow mode the gas mileage is seriously effected.jim C.
If you are asked to drop in a location that is more mileage than your own location, why the heck am I being charged mileage.steven D.
El cliente no dejó un comentario.Todd R.
Internet services for them was slow. Not even close to a professional establishment. Would not suggest people of color going there. Although the gentleman to assist me was decent, others associated with him were not very pleasant.Narell H.
El cliente no dejó un comentario.Christina C.
Very helpful due to the fact that I had to drive to a different U-Haul facility due to the one that I was supposed to use did not ever show upTerry B.
El cliente no dejó un comentario.Charles L.
The air conditioner did not work so we had to have the windows down from Tennessee to Maine. It was so loud my son couldn't use his devices. Overall the experience with the company was good that was our only problemJames E.
Organize how everything is parked. Very disorganized. They were very nice and hopeful people.Eric W.
El cliente no dejó un comentario.Carl W.
El cliente no dejó un comentario.Jeffery T.
Absolutely nothing to improve for the next customer. Jack was very helpful and friendly, he helped us hook up and quickly checked us back in when we dropped the trailer off. I would drive out of my way to rent from this location (and actually did).Samuel H.
El cliente no dejó un comentario.sarah I.
Very nice location. Very helpful and friendly.Adam B.
Recommend this location to everyone. Jack is very helpful.Samuel H.
El cliente no dejó un comentario.Clair R.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.PHILLIP L.
The only issue with the drop off at Nanas Place was that there were much closer locations to my address but those were not listed as drop off options. Also, nanas place has been renamed Jacks which is confusing when trying to find it.Sam C.
El cliente no dejó un comentario.mary W.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Nathan H.
El cliente no dejó un comentario.Colt J.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.David W.
Excellent servicJeff W.
Place has changed name to Jack's. Still not sure if the man that checked the van works there or is just a friend of the new owner. He told owner everything is ok, fuel and mileage ok. Owner then told me that I was done and could go. When I asked for a receipt he told me uhaul would email me one, that uhaul tries to go paperless. This has never happened before and I have still not received a confirmation of the drop off, which makes me uncomfortable. I felt as if I inconvenienced the owner dropping off the van even so the store did not have other customers at that time.Anke A.
El cliente no dejó un comentario.Nikki B.
Safety chain was broke didn't see it until I was using them had a dog snap on itJoey S.
El cliente no dejó un comentario.mary G.
People were very professional and pleasant.LEWIS C.
El cliente no dejó un comentario.Toni M.
El cliente no dejó un comentario.AARON T.
El cliente no dejó un comentario.RALPH G.
have the proper equipment at the right locationJohn G.
Everything was great. Although a ramp would have been wonderful. It was still a good experience.DEBBIE D.
I was charged twice for the uhaul paid cash and my card got charged now my bank account is over drafted.ROBERT M.
Everyone was very nice and kind. Would use them again.DEBBIE D.
El cliente no dejó un comentario.monica M.
Kingston location did not have any help. I reserved a car trailer and I was told I was good to go. Then I called again to confirm and no one responded to me and when I came in to get the trailer I was told they did not have it and I had to go out of my way to get the trailer. The rock wood location was great Kingston was not.JASON G.
El cliente no dejó un comentario.DONALD S.
El cliente no dejó un comentario.LYNN R.
Originally chose this place due to the late hours, was very happy service was quick and polite. Was able to walk in and get a trailer and drive out with 0 problems. Highly recommended!!BRIAN H.
El cliente no dejó un comentario.Bonnie L.
El cliente no dejó un comentario.michelle R.
It was not up to date with times...I had a reservation and they had no way to confirm it..I already paid when I made the reservation. U got tho the location and had to pay then cash as well...I was a nightmare just to be honest.Amy M.
The place was not bad. The person from u-haul helping the manager was poor. I was told on phone that I would get 50 rebate back if nothing was wrong with the truck and I brought it back in time. I will never use u-haul again. it's not the money at all it's the facts over using a u-haul and not good communication. I also told guy on phone i would be going 200 miles and he told manager to just put down 50 miles. I do not believe that is right at all especially when I knew what miles I was going.KImberly K.