Trash was EVERYWHERE and the location didn't offer any designated parking. Like it was a dumping ground??? It was a self storage location which is crazy because there was a uhaul right down the street from my moving location??? I'm so turned off of the idea of ever renting a uhaul again honestly. 400 dollars for no assurance and I didn't even get all the pieces I had requested in my original order. I'm appalled at how bad my experience was. I had to park the uhaul on the side of the "road" next to someone's torn down RV, right across from a pile of mattresses and junk. Some man was there dropping off the insides of a dishwasher.
Rebecca R
Customer Reviews for Name Brand Self Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were in the middle of nowhere and could not get into the lock box for 45 min because of the lock. We were on the phone for 45 min with customer service tryimg to help. Finally after 45 min we were able to open the lock after much messing with it because it was very hard and rusted or something. We were in a time crunch and already had to drive 25 min away to get the truck and were set back another hour. It was very frustrating.
Franklin MMaybe a little more heads up that it would take roughly 30-60 minutes to complete pick up. Reception is not the best out there so uploading pictures takes a long while.
Kimberly PCell service is very poor so its hard to get photos uploaded. Windshield was covered with 1/2" of ice with no scraper, it took alot of my time to get it road ready.
William R