This location's primary line of business is selling crack pipes and bongs -- a business that is not compatible with renting vehicles. The parking lot is slightly inclined so the fuel gauge does not read exact, but nevertheless the attendant wanted to collect a fuel charge even though I put the correct amount of fuel in it. I told him 4 times to get down from the cab and I would go put another gallon in it -- he didn't appear to understand me. He was all transmit and no receive.KELLY W.
Customer Reviews for My Wireless
(Distribuidor de U-Haul del vecindario)
Covington, KY 41014
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 10 a. m. - 7 p. m.
- Mié.: 12 p. m. - 7 p. m.
- Jue. - vie.: 10 a. m. - 7 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I used the uhaul van yesterday for an hour and a half. When I turned the van on for my mobile pickup I had to verify the fuel level. I verified it and was on my way. Not even a mile up the road and the fuel gauge dropped significantly making it looked like I had used $14 worth of gas already. When I went back to return the van (mobile because the store was closed during business hours) I was almost charged double what was estimated because of a $25 cleaning fee and the broken fuel gauge. I happened to see the guy that worked there and he did reluctantly solve my problem for me. Nowhere in my estimate did it say I would be charged a cleaning fee and for gas usage. Only for mileage and the van rental. Beware of the extra charges at this location!leah B.
El cliente no dejó un comentario.RANDY L.
El cliente no dejó un comentario.Matthew I.
The location is fine and all people helpful thank you so muchKARIM A.
El cliente no dejó un comentario.Maxwell B.
man very honest and recommended I go put gas in the truck to avoid the $30 re-fueling charge.JAN S.
Not make us travel around to 3 different places. The location is fine, U-Haul is the problem.JESSE W.
Vehicle was provided on empty ( 30 miles ) The truck blew hot air onto the floor when you opened the windows. I returned with 1/4 gas since that was stated on the form I signed.Kyle C.
I reserved the van online and received confirmation that the reservation was complete. Once we arrived at the location to get the van It took over an hour to complete the paperwork and get the van. The clerk's explanation was that it was computer issues. He could hardly speak English and offered no explanation or additional information except when pressed for it.CHARLOTTE K.
El cliente no dejó un comentario.Quinton C.
El cliente no dejó un comentario.KRISTIAN Y.
Karin made my rental a quick and pleasant experience. I would definitely use this location again.BEVERLY F.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.Suzanne G.
El cliente no dejó un comentario.Thomas J.
Key drop offTroy W.
El cliente no dejó un comentario.Keegan F.
El cliente no dejó un comentario.SARAH L.
El cliente no dejó un comentario.Carmen M.
Picked up early on Sunday and was on a tight schedule. There was broken glass all over the cab. They chose to sit a paper for feet over it instead of cleaning up the glass. My wife called about the glass and the representative got very angry annoyed and aggressive, following up with accusing us of the broken glass. This kind of behavior is why we left northern kentucky in the first place.Dustin S.
45 minutes late in opening the store and charged me for insurance without asking if I wanted it. Also a vape shop. I should have known betterMICHAEL M.
The clerk seem very unsure, and tried to overcharge me. Had had to wait 1 hr before he called the service desk. Also, I returned the truck at 11:30pm the previous night and he did not receive back in until ðŸ˜ƒðŸ™10:45 am, the shop opens at 7amERIC F.
Just time management...MARCUS H.
Thanks youCHARLENE R.
They charged me for the insurance after I said I didn't want it. When I asked why the final estimate was so high he said it was because of the estimated milage cost. After I got my bill I saw he went ahead and charged me for insurance. When I called and pointed out the mistake, they laughed at me and offered me a CBD lollipop to make it better.GRACE S.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.MATTHEW C.
Employee in question was very friendly but had no understanding that I was returning the truck. I had even set my keys and contract on the counter. He kept asking me questions about how many rooms I had and where in SC I would be returning it to. I finally made him realize that I was returning the truck. And I'm not sure if he knew exactly how to do this. The shop was almost completely empty with only a few boxes on the counter of CBD oils. It was almost as if they were moving out. But after about 30 minutes of trying to understand one another the transaction was completed. But I would not recommend this shop for someone who needs to return a truck in this area.Robba M.