I was supposed to have an appliance dollie, a regular dollie, and 3 dozen moving blankets. U-Haul supplied NOTHING. This caused the use of much more physical labor to move. I have multiple scratches and scrapes on multiple pieces of furniture. I made sure that the truck was filled with gas ABOVE the mark in which I was given and the return location charged me for 5 gallons of gas! I'm pissed and U-Haul probably will not do anything to satisfy, or make me feel whole. Over $700 for CRAP services.Sean L.
Customer Reviews for My Mechanix LLC
(U-Haul Neighborhood Dealer)
Farmington, MO 63640
(On Bus Hwy 67 next to Grand Rental Station)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ryan S.
Good customer service.Dan S.
I have used this business "My Mechanix" for several years now and would not like to have to change to another location. The owner Keith and his staff have always accommodated my needs and have always had the professionalism expected.Rebbecca E.
Excellent customer serviceSusan L.
El cliente no dejó un comentario.bob K.
They did not give me any instructions on how the unit should be hitched to the truck. It created an issue as the trailer jumped off my ball while towing. There should have been some form and instruction given.Harrison D.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Dan B.
El cliente no dejó un comentario.Ryan S.
Flat tire on the trailer after it was loaded, very inconvenient lots of wait time. Didn't get two miles from rental location, tire must have needed air before we picked it up.James W.
BEST U-Haul in FARMINGTON !Greg V.
Should've been more easier to return. Issues because of the original rentalDan B.
El cliente no dejó un comentario.Constance B.
El cliente no dejó un comentario.Bruce W.
Pick-up easy and friendly!Dustin M.
The oil filter came out not even 24 hours after we got it. We used road side assistance and they told us it would be about an hour before we got there. Kept delaying. An hour of excuses and different stories later we left.Kiley R.
Great service in Missouri. Rope was left side neatly in the truck didn't give a mind it was actually useful left it anyways.janice P.
The team at My Mechanix was excellent and very accommodating. They ensured I had the right trailer for my needs.Jeremy C.
Charged three times moreJoshua K.
An employee truck parked in the back made it difficult to pull out the trailer I had rented.Chad M.
El cliente no dejó un comentario.RANDALL B.
Give the customer what they ask for. Be more understanding when your truck is garbage and expect the customer to deal with it.Dawn S.
Friendly service and lots of optionsWilliam E.
The lady is friendly.Krystal B.
The location was one that had multiple businesses all operating from the same space, Uhaul, mechanic shop. The parking lot was crowded/congested and I had to have an employee move their vehicle just to get to the back of the building to park the trailer. The employee that I worked with when returning was very nice, and the highpoint of the check-out/check-in process. There was no guidance given on where.... "just somewhere in back". Meanwhile, the trailer was in a poor state as the surge brakes are shot and need to be rebuilt, and the wiring wasn't working fully on the trailer (brake lights/blinkers worked, however marker/running lights did NOT). Further, this isn't a fault of the establishment, but with uhual's registration software.... It's 2022, not everyone has multiple phone numbers these days. I had to provide my Dad's number, as my wife and my cell-numbers (which we've had for over a 15 years) were "not enough". It was not a good experience, Uhual.Eli F.
El cliente no dejó un comentario.CHRISTOPHER BRIA S.
I would recommend the location. However, I will not endorse your company any further nor use your service anymore.James W.
El cliente no dejó un comentario.Thadeus M.
Servicio al cliente de excelencia.Frank J.
El cliente no dejó un comentario.Alyssa L.
Very clean truck & friendly serviceAndre M.
El cliente no dejó un comentario.STEVEN P.
El cliente no dejó un comentario.Philip L.
The trailer latch was hard to put in the correct place so that I could lower the door after it was raised.Donald S.
The cabin smelled very strongly of Marijuana. I had to open the windows in January to get rid of it.Karen E.
The owner of the facility was rude and unhelpful. Then when I returned overcharged me for my rental. Rented for 5 hours and tried charging me for 2 days. I finally got it fixed through uhaul themselves but I had to jump through hoops at the location first in order to get it corrected because they only wanted to give me $30 back when they charged me double in the first place.Brandi C.
El cliente no dejó un comentario.David D.
The paper work has yo be online is HORRIBLE, very hard to connect online, takes a lot of time and is very hard on a small phone. Call in to male an appointment for help and d not get a call f or hours later. Not sure if the money savings is worth while I make the reservation, I do all the inspections of equipment, record fuel. Record m I leave and time in and out.Michael B.
El cliente no dejó un comentario.angela H.
El cliente no dejó un comentario.Bart M.
El cliente no dejó un comentario.Brandon M.
El cliente no dejó un comentario.Christopher L.
Very nice trailer, heavy duty.Jimmy S.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.TERRY K.
El cliente no dejó un comentario.Ethan C.
They are always so nice there!ANGELA D.
El cliente no dejó un comentario.JATINKUMAR P.
Friendly & accommodatingJustin D.
El cliente no dejó un comentario.Kimberly R.
El cliente no dejó un comentario.STEVE D.
El cliente no dejó un comentario.Dennis B.
Great service & friendly.Richard H.
El cliente no dejó un comentario.RONALD J.
This doesn't have to with the drop off locatiion, but I hired 2 people throuth your site and they never showed up. I was charged and haven't received a credit back to my card yet.Charles M.
El cliente no dejó un comentario.Cindy S.
Truck steering wheel was not straight/properly alignedRiley M.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Owen T.
El cliente no dejó un comentario.William U.
It would be nice to have on all the trailers a leveling jack on the front to save you from lifting it up when you hook up or when you remove the trailer.Lester F.
the 6Ã-12 unit we got the door would not open when you pull up you had to everytime push against the door to make roll up. My husband has hurt his arm dealing with this, this unit needs fixed it is not useable and made our moving extremely difficult very upset. I feel we should have some kind of refund for bad equipment the location knew it was bad tooErika F.
I did not receive a dolly or furniture pads I requested.Hollie H.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.Scott Y.
El cliente no dejó un comentario.TRACY P.
El cliente no dejó un comentario.Stacy M.
I left that truck clean. Why do I have to pay a cleaning charge??? Just a reason to charge an extra $25.00???? I drove by My Mechanix, they had the back door open? Is that cleaning it!!!! $25.00 to open the back doot??!?? Please!!! No, I will never rent from them, again!!! How many miles did I use your vehicle, I will check the mileage, for 152.00??????? What a rip off!!! Never again!!!!Susan H.
Great service @ pick up location. Great service at drop off location. This is the fourth 26' rental in the past 2 years. All trucks preformed Great. U-(Haul has great vehicles. I was to keep this last truck 5 extra days to unload it while waiting on a storage unit to come available. This was no fault of U-Haul. Since this was my 4 th rental, a price break would be great on the extreme 5 days while the truck sit parked.FOY H.
Don't sell my email address so I get tons of crap mail. Our pick up location was changed last minute and then when we arrived our 26' truck was not there and we had to use a 15' truck. Over all the experience was terrible. But the place we picked it up at had great customer service and tried to be as helpful as possible.Cory P.
El cliente no dejó un comentario.Marian C.
The returning process was just a mess! I received a text with a link, the instruction indicated me to click the link and procced the returning process. But the rental infomation was tatolly wrong!Tzai Shuen C.
Nothing. We decided on this business because it opened at 8am. We rented the trailer, loaded it, delivered about 80 miles away and got back in time to return it before closing. Owner helped us hook up and remove. Thanks for great customer service from Rhonda also.nancy B.
El cliente no dejó un comentario.dealious L.
I have used these folks three times lately. Always a pleasure doing business with them!!Perry W.
El cliente no dejó un comentario.Rebecca R.
El cliente no dejó un comentario.DAVID B.
Keith went out of his way for us on this rental. Great experience & I highly recommend My Mechanix.Doug M.
El cliente no dejó un comentario.Donna B.
Very helpful and friendly. Thank you !!Jordyn R.
El cliente no dejó un comentario.Sheila K.
Great people! Very pleasant and helpful!!Perry W.
El cliente no dejó un comentario.Mike W.
El cliente no dejó un comentario.KIMBERLY B.
El cliente no dejó un comentario.Pamela B.
Everything was wonderful extreme amount of help thank youRylie H.
El cliente no dejó un comentario.Danielle C.
Friendly staff and great overall experienceSTEPHEN J.
El cliente no dejó un comentario.john B.
We will rent again, wish you all had some kind of discount for multiple rentals. ¡Gracias!Mike R.
Nothing, everything was great!Michael R.
El cliente no dejó un comentario.Steven T.
El cliente no dejó un comentario.Nancy G.
El cliente no dejó un comentario.James J.
The Trucks interior was filthy. There was dried mud on the floorboards. The windshield was dirty . The interior of the cargo area was dirty.JOSEPH M.
They wanted to charge me $20 to help hook up the trailer. So there is no jack on the trailer, it was very heavy for one person to lift and put on the trailer hitch. I also most could not do it. I should not have use my truck tire jack just be able to get it honked up. The person just said the the trailer was behind the building.Michael V.
was charged after hour fee of $20.00 when the location was open when i pick-up and open when it was returned.martin T.
I was charged $20 after our drop off the four trailer dropped it off a day early and easily could've dropped it off the next morning. I was never once informed about a $20 fee for after our drop off. Very disappointingDANIEL W.
Checked unit back in on Saturday afternoon so facility was not open. Website wasn't working so called in the return.Kevin G.