Customer Reviews for MX4 Enterprises LLC
(Distribuidor de U-Haul del vecindario)

142 comentarios

4906 Dillehay Dr Ste 100   Allen, TX 75002

(972) 954-5035

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/29/2022 - 5/30/2022: cerrado
  • 7/3/2022 - 7/4/2022: cerrado
  • 9/4/2022 - 9/5/2022: cerrado
  • 11/24/2022 - 11/27/2022: cerrado
  • 12/23/2022 - 12/26/2022: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(972) 954-5035

4906 Dillehay Dr Ste 100
Allen, TX 75002

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/29/2022 - 5/30/2022: cerrado
  • 7/3/2022 - 7/4/2022: cerrado
  • 9/4/2022 - 9/5/2022: cerrado
  • 11/24/2022 - 11/27/2022: cerrado
  • 12/23/2022 - 12/26/2022: cerrado

Show All Hours

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

A little hard to find where to park the first visit but the people are over the top nice and helpful.

Charlotte G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad K. 
Clasificación:
5.0

nice place, good service

Noah S. 
Clasificación:
3.0

Only criticism was the truck smelled like cigarette smoke. The price was reasonable.

E Gavin S. 
Clasificación:
4.0

Overall, it was great. The company could forewarn customers that the GPS will cause you to pass the entrance and that their door is actually is in the back of the industrial park and doesn't say Uhaul. Otherwise, the staff was friendly and helpful.

Angela M. 
Clasificación:
4.0

The gas tank was not full, when I picked up. I filled up the gas tank more then I needed to.

Linda F. 
Clasificación:
5.0

I rented the 15' truck to store my furniture after a water leak in my house. The guys at the Martian Stone were great. I originally rented the truck for 3 days and then had to extend for another 3 day and after many trials with the carpet company had to extend yet another day. Both times I called to extend and had no issues.

Brandon W. 
Clasificación:
3.0

Provide jack to unhook trailer.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marianne L. 
Clasificación:
5.0

The experience was great...went to pick up and was in and out in 5 mins. Retrun went just as smooth. Would recommend this location in Allen/Lucas/Parker.

Linda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
3.0

They added collision insurance without my consent.

Michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don A. 
Clasificación:
2.0

I asked for 60 furniture pads, a dolly, and an appliance dolly. I received 6 furniture pads, and one dolly. The truck was given to us with less than 1/4 a tank even though the policy states I wasn't allowed to leave it below that mark. I would have appreciated a phone call letting me know that the extra equipment wasn't available so that we could have planned to get the additional dolly and pads/blankets/protection accordingly as opposed to having to call and find out they weren't available the day that we were moving a four bedroom house. Not at all pleased with this location and/or experience.

Donal D. 
Clasificación:
1.0

Look at Reference id: 3649457 and figure out where you went wrong

APRIL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence G. 
Clasificación:
4.0

Maybe get more staff for the morning, guy was really friendly but did have to wait 20 min for someone

Amber S. 
Clasificación:
5.0

I had a great experience here. I will rent again next time I need to.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryce L. 
Clasificación:
4.0

Better signage to find the right driveway, otherwise very helpful and friendly staff.

Donald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria Hortencia D. 
Clasificación:
4.0

Give directions, it's hard to find.

Sheila L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameryn D. 
Clasificación:
5.0

Trucks should always clean on renting and everything should be working

Dawn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sukil C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
3.0

They assume everyone knows how to hook up and unhook equipment. When i told them i had not unhooked trailer he did come do it.

LINDA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Augusto C. 
Clasificación:
5.0

El cliente no dejó un comentario.

byron S. 
Clasificación:
4.0

The site wouldn't work when I went to return and when I came they told me there was nothing they could do

REBEKAH C. 
Clasificación:
2.0

This may or may not be the fault of the rental company in Allen Tx... 1. Rusted safety tow chains and should have been replaced 2. Quick links were damaged requiring wrenches to open, which means they were that way when they received the trailer, and had to use wrenches when it was dropped off. 3. The wheel strap ratchets were rusted throughout, and should have been replaced, requiring WD40 to loosen straps. 4. The outside tread of the drivers side tire was worn down. I got to my destination in one piece, but please fix the above issues. I was disappointed to see new trailers and the upgrades made to them, and I was given this old unmaintained thing.

NICHOLAS B. 
Clasificación:
2.0

Do not charge people what they do not owe. Also charged me for furniture pads when I offered to bring them back that I overlooked

BRENDA R. 
Clasificación:
5.0

Great customer service! Very friendly and helpful. The truck was clean a ready. Picking up and returning the truck was very easy a quick. Gracias

REYNALDO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anita A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHEAL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
3.0

The location was not open at the time of return. It was set back and not clearly identifiable from the road.

CARLOS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zephani D. 
Clasificación:
5.0

Service was great. Thank you.

LAZARO Q. 
Clasificación:
5.0

Excellent service Thanks

Gary Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

Great experience. Thank you

James P. 
Clasificación:
5.0

¡Gracias!

Zina B. 
Clasificación:
3.0

I chose this location because of its proximity to my home. I would recommend it for similar reason.

Karla P. 
Clasificación:
3.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Good folks

ROBERT H. 
Clasificación:
3.0

Convenient location; nice person who worked with me. I did not enter facility but was met outside.

WILLARD T. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHEIKH N. 
Clasificación:
1.0

We reserved our truck for 6:30 am because we needed to get on the road asap. get our truck and NONE of the equipment we reserved was in there. so we had to wait until the nearest uhaul opened to get equipment which they said they'd comp and you guys STILL charged me for it.

Dominick A. 
Clasificación:
5.0

I would recommend checking in on line option.

DAVID P. 
Clasificación:
4.0

N/C

Gloria D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHEILA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caryn D. 
Clasificación:
4.0

Location is hard to find. The address indicates the building to the south of this location. Staff was friendly and very helpful.

Donald D. 
Clasificación:
5.0

Very nice people

SHAWN ANTONIO M. 
Clasificación:
5.0

Keep the good job.

Hugo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER B. 
Clasificación:
4.0

Fix the mobile check in process. Onsite resource had to check us in as the mobile app was not working. He accidently messed up the return location during his process.

Barron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
1.0

When dropping off the truck i had many issues with the self returning option. So i only had the choice to drop the keys in the box. I was only meant to be charged 93.99 total with taxes included. And i got charged 100. I even called and asked why my rental wasn't returned already when i was the next morning and the gentleman on the phone said “when we get to it, we'll get to it.” Offered no solution or even a call back to confirm the information through the app was going to be correct. I won't be using this location Abaunza

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELOISA B. 
Clasificación:
4.0

I can't say I could ever recommend U-Haul to anyone based on my experience in Laredo Texas. If you care about your customer experience call me for details. My experience involved (1) a filthy unit, (2) a stolen unit, (3) a customer service rep named Desire in Corpus Christi who should have been able to help the situation but instead was abusive (go back and listen to the recorded call if she hasn't had it erased if possible). Thinking of calling our local investigative reporter to help/expose this chaotic business model that has no oversight, accountability, or pride in even minimum standards. Feel free to call me: Mark at (214) 415-9454.

Mark V. 
Clasificación:
5.0

Friendly service. Prices are the same. Not much parking.

Preston B. 
Clasificación:
5.0

Very attentive staff

Jason J. 
Clasificación:
5.0

Great customer service, quick and easy. Definitely my place for uhaul needs

JAMES B. 
Clasificación:
5.0

Train personnel at renting location to inspect towing vehicle instead of sending renters to another site for inspection 🧐. Rental site is quite capable of inspecting vehicles.

PHILLIP C. 
Clasificación:
5.0

Tell them about the button you push when towing.

GWENDOLYN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD S. 
Clasificación:
1.0

The service guy did not explain the truck and also told me I need to return it with just a quarter of gas, which was not the case. After return I got charged extra for gas, since the location did not explain to me how it works

Jens L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

Hard to locate but a class act from pick up to drop off Appreciated them asking how I was and how the equipment did

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN K. 
Clasificación:
5.0

Absolutely loved working with y'all, the new app is great! Renting a U-Haul has never been easier!

Taylor J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
5.0

Awesome service, very nice and helpful people

JAMES B. 
Clasificación:
3.0

That truck was filthy as if it belonged to a trucker….

Darceleen C. 
Clasificación:
3.0

Don't tie the chains in a knot; simply twist them to shorten

Wayne S. 
Clasificación:
5.0

Great customer service!

Dave C. 
Clasificación:
5.0

Probably the best customer service from U-Haul I've ever received. The staff at this location was courteous and helpful. Great location. I would highly recommend to all looking for U-Haul services.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

Love the new trailer links, much better than the old chains.

BRENT S. 
Clasificación:
3.0

My overall issue with the rental has to due with being fair and just. I found out after I returned the trailer a day early that I would not be receiving a refund for a day that I did not use. I will keep this in mind for any future rentals and most likely will not use U-Haul again.

ALAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

craig C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
4.0

More support. Had to wait a while with no one there on pickup and drop off.

BRENT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON R. 
Clasificación:
4.0

Your self service pickup and return tools don't seem to work

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba