Customer Reviews for Musee Gilles Villeneuve
(U-Haul Neighborhood Dealer)

210 reviews

960 Avenue Gilles-Villeneuve   Berthierville, QC J0K1A0

(819) 850-2767

Office Hours

  • Mon-Sun: 9 am–4:30 pm
Special Operating Hours
  • 3/28/2024: Closed

Services at this Location:

Contact Us

(819) 850-2767

960 Avenue Gilles-Villeneuve
Berthierville, QC J0K1A0

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–4:30 pm
Special Operating Hours
  • 3/28/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tout est parfait merci !

JEAN DAOUT 
Rating:
5.0

That Was perfect

christian pregent 
Rating:
4.0

L’attente au service à la clientèle téléphonique était beaucoup trop longue

Eric Lortie-Milner 
Rating:
5.0

Customer did not leave a comment.

Pierre Bouchard 
Rating:
5.0

Rien à redire

jocelyn elie 
Rating:
5.0

To keep rental prices so low it's worth it to rent a U-Haul truck

olivier courschene 
Rating:
4.0

Mais il n’y avait plus de lave vitre et du côté conducteur ne fonctionnait pas c’était pas drôle et dangereux

Morin Sylvie 
Rating:
5.0

Parfait service merci

MARIE CLAUDE GRENON 
Rating:
5.0

Customer did not leave a comment.

Daniel Soucy 
Rating:
5.0

Customer did not leave a comment.

Joel Thériault 
Rating:
4.0

Customer did not leave a comment.

bernard labrie 
Rating:
5.0

Customer did not leave a comment.

bernard labrie 
Rating:
5.0

Customer did not leave a comment.

Saidou Moumouni Abdourahamane 
Rating:
5.0

Customer did not leave a comment.

juan carlos Garcia Moreno 
Rating:
5.0

Customer did not leave a comment.

Marc Deziel 
Rating:
5.0

Customer did not leave a comment.

yvesw landry 
Rating:
5.0

Customer did not leave a comment.

Daniel Bourgeois 
Rating:
5.0

Customer did not leave a comment.

Ismail Nunkee 
Rating:
5.0

Customer did not leave a comment.

juan carlos Garcia Moreno 
Rating:
5.0

Customer did not leave a comment.

Sebastien Boucher 
Rating:
3.0

Check engine allume rattle de tôle sous le véhicule, la lecture prise pour le gage à gaz versus cluster et celui sur contract pas pareil… il était beaucoup plus haut sur le contract je m’en suis rendue compte sur l’autoroute J’ai dû payer essence que j’ai pas consomer 20$ déçu…..

patrick Deziel 
Rating:
5.0

All was correct. No problèm at all.

raymond laprée 
Rating:
5.0

Customer did not leave a comment.

julian carlos Garcia Moreno 
Rating:
5.0

Customer did not leave a comment.

CLAUDE BARMES 
Rating:
5.0

Customer did not leave a comment.

DENIS LEBEL 
Rating:
5.0

Excellent

Denise Carrier 
Rating:
5.0

Customer did not leave a comment.

eric CHAYER 
Rating:
5.0

Customer did not leave a comment.

David Morin 
Rating:
5.0

Customer did not leave a comment.

sylvain alarie 
Rating:
5.0

Customer did not leave a comment.

paul goyette 
Rating:
4.0

Customer did not leave a comment.

Alain Dupuis 
Rating:
5.0

Que le message et le questionnaire soit en français

raymond laprée 
Rating:
5.0

Customer did not leave a comment.

dany roberge 
Rating:
5.0

Customer did not leave a comment.

Nicole Beausoleil 
Rating:
5.0

Customer did not leave a comment.

Bruno Dareys 
Rating:
5.0

Personnel très compétant. Belle accueil sympathique.

Karyne Grenier 
Rating:
5.0

Customer did not leave a comment.

Renee Gagnon 
Rating:
5.0

Customer did not leave a comment.

LENNY MILETTE 
Rating:
5.0

Customer did not leave a comment.

alain bellehumeur 
Rating:
5.0

Customer did not leave a comment.

Jacques Blais 
Rating:
1.0

U haul did not warn us that we had to take the ferry to travers the river to drop off the truck so it cost us 50$ dollars of ferry and I want u haul to reimburse me for the ferry

Charles Dumas 
Rating:
5.0

Customer did not leave a comment.

Lise Bastien 
Rating:
2.0

Customer did not leave a comment.

Dominic Bellemare 
Rating:
5.0

Customer did not leave a comment.

carolanne bourassa 
Rating:
5.0

Customer did not leave a comment.

caroline deseve 
Rating:
3.0

Pas eu de 15pi a la bonne location, ont m’as donner un 20 pi beaucoup trop loin.. l’estimation du gaz étaient pas bonne yen avais trop et y’ont écrit au 3/4 pareil sans me rembourser l’excédent et ont ma charger le prix d’un 20 pi donc expérience de merde avec u-haul le camion était sale aussi c’était vraiment très ordinaire

Jonathan Denis daigneault 
Rating:
5.0

Customer service was great. Very friendly. Detailed but fast. I tend to rent from the Musee Gilles Villeneuve instead of other nearby location because they have always been reliable and easy to communicate with. The trucks are old though.

FELIX BROUILLETTE-THIFFAUL 
Rating:
4.0

Customer did not leave a comment.

Karine Dubé 
Rating:
1.0

Customer did not leave a comment.

Lilia Tounsi 
Rating:
5.0

Customer did not leave a comment.

Lucio Callegaro 
Rating:
5.0

Customer did not leave a comment.

jonathan prieur 
Rating:
3.0

Personnel agréable, mais c'est tout. Les personnes que nous avons au téléphone chez uhaul sont vraiment des incompétents. Ils ne sont pas capables d'effectuer des modifications de réservation comme il faut alors que cette modification est imposée par uhaul...

Nicolas Soyer 
Rating:
5.0

Your team was very helpful. I was satisfied 100% with the service. Thank you.

Harimalala Rakotondravelo 
Rating:
5.0

Customer did not leave a comment.

Vanessa Gendron 
Rating:
2.0

J’avais fait ma réservation en ligne mais j’ai dû la refaire sur place. 45 minutes d’attente service très lent

melanie barrette 
Rating:
5.0

Customer did not leave a comment.

alexandre Le Sage 
Rating:
5.0

Customer did not leave a comment.

Sandra Levesque 
Rating:
5.0

Customer did not leave a comment.

Cristelle Perron 
Rating:
5.0

Customer did not leave a comment.

alain bellehumeur 
Rating:
5.0

Nice customer service from the man at Berthierville. However the truck was dirty and the mechanic was not good on this truck. Transmission was deficient.

julie millette 
Rating:
5.0

Customer did not leave a comment.

Sebastien Boucher 
Rating:
3.0

Lent, mais correct.

francine grenon 
Rating:
4.0

Si vous voulez faire affaire au Québec, il serait préférable de communiquer en français. Et votre système de pré enregistrement ne fonctionne pas. Ne nous faites perdre notre temps à remplir un formulaire qui n’est pas transmis à la succursale.

Rene Thibault 
Rating:
5.0

Rien à améliorer. Service courtois, très bon prix. Nous sommes toujours très satisfait. Merci

Gervais Auto Dannick Plourde 
Rating:
5.0

Customer did not leave a comment.

André Malboeuf 
Rating:
3.0

There was nothing to remove snow and ice. 1 - Having adequate equipment for snow and ice. 2 - Cleaning the truck before client arriving 3 - Start the truck to make it more comfortable if temperature is low. With all these, I would definitely recommand your company.

Deuxieme Église jacques st-onge 
Rating:
5.0

Service courtois.

Danielle Cote 
Rating:
5.0

Customer did not leave a comment.

alain poirier 
Rating:
5.0

Customer did not leave a comment.

francis pelletier 
Rating:
5.0

Customer did not leave a comment.

Marcandr Guimont 
Rating:
5.0

Customer did not leave a comment.

Benoit Bonin MUSEE GILLES VILLENE 
Rating:
5.0

Nous avons bien aime le service , et l'approche a la clientèle est vraiment très bien Un grand merci

Marie-Josée Villeneuve 
Rating:
5.0

Customer did not leave a comment.

chantal lajoie 
Rating:
3.0

The inside of the cab could have been cleaner. The pickup was made harder than necessary because of the employee's poor understanding of the needlessly complicated check-in system. They charge you 100$ extra if you pay by debit? And then send you back that money by postal service? I can't wait to see how long it tales them to send said cheque.

Chloe charette 
Rating:
4.0

Customer did not leave a comment.

jean michaud 
Rating:
5.0

Customer did not leave a comment.

Michel Lemieux 
Rating:
5.0

Customer did not leave a comment.

Jeremy Tucker 
Rating:
5.0

Customer did not leave a comment.

Marc-Olivier Bergeron 
Rating:
1.0

They finished charging me more of the price that i was already pay by internet account and they couldn’t give me a explanation of why was i charge more.

EDUARDO CABRERA 
Rating:
5.0

Everything was ok

Robert Rinfret 
Rating:
2.0

Make sure that the original location his respected and not change a day before moving out.

Alain Benoit 
Rating:
1.0

The lady was nice, but the equipment I hasked for the previous day to the ckerk (that called me to let me know that I had to go 30 minutes further to get the truck) was not there and I had only 11 blankets instead of 24. She told me that she had no appliance bogey and I had to rent a 4 weeled dolly... the appliance bogey was in the truck. The truck smelled cold tobacco disgustingly. She sprayed room perfume before we left, but it think it wasn't prepared/ checked when they got it back from the previous clent obviously... the truck had a lack of power. We did not like our experience and we will rent somewhere else for the future.

Nancy Ward 
Rating:
5.0

Tres gentil

Isabelle Barre 
Rating:
5.0

Très bon service et prix très compétitif.

Mélanie Robert 
Rating:
4.0

I find the prices are toi expenisve considering we also pay for the gas. I needed the truck for buying materials renovation and its alot of money. I thought the price would be lower and honestly that is one reason i try to avoid using the service. It would be good if u can offer more economically better options especially for people who need the truck to purchase material

Annalisa cannella 
Rating:
5.0

Customer did not leave a comment.

Martine Fradette 
Rating:
5.0

Le propriétaire du Musée Gilles Villeneuve nous a sauvé la mise. Il a été ultra compréhensif et est resté sur place hors heure d'ouverture afin qu'on ai le temps de venir chercher le camion. Par contre, jamais plus je ne ferai de location avec U-Haul. Tout ce qu'on a vécu en 3 jours est complètement impensable. Se faire annuler nos 2 camions la veille. Trouver des remplacements à 3h de route de la nouvelle maison mais qu'on doit obligatoirement retourner porter à l'endroit pris. Se faire changer l'heure du pick-up d'un des camions pour 4h30 plus tard . Donc devoir en retrouver un autre ( celui qu'on est venu chercher ici, ). Ajoutons plus de 8h au téléphone pour tenter d'avoir des confirmations. Ça été l'enfer et beaucoup plus couteux que supposé!

Raphael Benoit 
Rating:
3.0

Vas exoerience no satisfactory

El Mali Yasmine 
Rating:
5.0

Customer did not leave a comment.

RICHARD HEBERT 
Rating:
3.0

Check the wiring at check in before making it available for rent

Marina Wagenknecht 
Rating:
5.0

I was really disapointed with the online reservation website, I made a reservation for a 20' truck near me in Yamachiche Qc, it was available online, so I made the reservation 1 1/2 week in advance. 5 days before moving time, Uhaul in Berthierville called me, not Yamachiche!! to tell me the 20' truck I reserved was not available before 5:30 pm!! and that I had to pick it up in Berthierville not Yamachiche, 20 miles further from my moving place. A real joke. Luckily the staff at Berthierville's Uhaul helped me a lot to accomodate me with a 15' and a 4'x8' trailer, but I had to lend a pick up truck from a friend to put all my stuff in for moving. NEVER AGAIN I'LL MAKE A RESERVATION FROM YOU WEBSITE, YOU FUCKERS OVERBOOK EVERYTHING AND WHEN IT'S TIME TO HAVE THE TRUCK IT'S NOT EVEN THERE..............

jean-francois courty 
Rating:
5.0

Customer did not leave a comment.

Samuel Duchesneau 
Rating:
5.0

Il serait très apprécié de rajouter un Jack aux remorque s pour aider à l'arrimage. Merci .

DENIS SANTERRE 
Rating:
5.0

Customer did not leave a comment.

erick tremblay 
Rating:
5.0

Customer did not leave a comment.

Michel Lemieux 
Rating:
5.0

Customer did not leave a comment.

eric barbeau chantal dion 
Rating:
5.0

Perfect

jean laframboise 
Rating:
4.0

Damage to the equipment should be known prior rental activities and estimate should be clear upfront.

Marc Latremouille 
Rating:
5.0

Customer did not leave a comment.

Alain Girard 
Rating:
5.0

Very good

DANY BASQUE 
No reviews have been submitted for this location.

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