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I don't think that they could improve anything as they even brought my car around for me when I left the van. The best service ever
Really was impressed with how friendly and fantastic the staff were. I've rented from many, many locations and in general it's not really a customer service experience so much as a fill in forms and hand you the keys. The person at Mum's was a total professional and super friendly. Will be back for sure.
Nothing to improve! Everyone was very friendly and very helpful!
Great customer service at this location.
Make sure you have the truck I ordered at the location I ordered it for, and make sure the employee who's giving me my money back knows what he's doing and make sure the equipment he is using works
I was instructed to use the app after leaving the truck at the drop off location. The instructions should have been to use the app before parking the truck; the photos required were not possible after turning the truck over to staff. It was confusing, and then the staff told me I didn't have to check the truck in, that he had already done that. Throughout my rental experience, I encountered very poor communication (booking and pick up, not this location).
I am annoyed that three days after I was told the pick up was in Lindsay that I was contacted and told the pick up was changed to Dunsford. Not only that the time was changed from 8am to 4pm
Thank you Mum's Mini Mart for great service.
Nothing. Service, customer care, the truck and the staff...all excellent and terrific to deal with. Super! I'd rent there again anytime!
Smaller center, excellent customer service.
Everything is good.
Not helpful, I had to clean truck of snow, drive was not cleared of snow got stuck several times. Also poor language skill. hard to understand. Tire on vehicle poor, no tread for snow.
Not anything we can think of at the moment. Thanks for helping out with our move,
Excellent customer service!
