Our original pickup location was changed, we did not receive any notice of this change. Upon arrival the location was closed, a woman came to the door and told us we were cancelled. This was not correct and caused us great upset, we eventually got partial info from her about new location and found it. VERY POOR CUSTOMER SERVICE on the original location, NEVER to do business there again! The new location is rated above.Stephen C.
Customer Reviews for MSJ Enterprise
(Distribuidor de U-Haul del vecindario)
La Belle, FL 33935
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
nothing, everything was greatbarbara F.
Man was extremely rude at pickup. I tried to report him and was told I could take my business elsewhereROBIN H.
Fast and friendly servicepaul V.
there is other business in same area Was quoted a price from other Uhaul businesses 59.00 a day for the same trailer. Do not use this location apparently everything is doubled the bill 134.00 at 911 Spratt Blvd Labelle fl 33935DAVID T.
El cliente no dejó un comentario.steve M.
El cliente no dejó un comentario.Jack R.
El cliente no dejó un comentario.Sergio B.
El cliente no dejó un comentario.KALPEN P.
The truck that I was rented was actually reported as stolen sometime in January. This caused me to be pulled over in GA and suffer a time delay as well as emotional stress due to the situation, especially still having 1000 miles to drive to my final destination. My wife has been trying to email and contact customer service and the field manager to no avail. The field manager has not responded to the multiple emails. We would like a refund for this transaction due to the terrible situation Uhaul placed us in.Joseph C.
Mike Jones was excellent, he had every thing taken care of. Really great guyHelen Diane S.
El cliente no dejó un comentario.MICHAEL R.
Not professionalJames J.
El cliente no dejó un comentario.Yudany R.
Went in office and was out in no time flat.renter was very professional and courteous.armando O.
All goodPhilip W.
More informative than the pickup!!Roma T.
Owner was friendly and helpful. He and his helpers went above and beyond to assure our satisfaction before and after pick up.KEITH LEON B.
Tell the TRUTH about the equipment and the charges on the bill! I was lied to about the equipment, and not informed of the charge for insurance ( which I DO NOT NEED )!!! MY auto insurance covers ANYTHING I rent.KEN B.
Everything was goodDave B.
El cliente no dejó un comentario.Hannah H.
El cliente no dejó un comentario.yulisa R.
very friendly and helpful staff.SCOTT C.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.barron D.
El cliente no dejó un comentario.Sam P B.
El cliente no dejó un comentario.JUAN E.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Kimberly L.
El cliente no dejó un comentario.Lisa G.
El cliente no dejó un comentario.PETER M.
Excellent service very friendly customer service equipment was perfect it pulled perfectly I've always used U-Haul and we'll always use them againBrian H.
El cliente no dejó un comentario.SUSAN A.
Great experience, I wouldn't change anythingLisa G.
The rental location in LaBelle (Mike) was my saving grace. I made my reservation with Uhaul in Moore Haven at 1035 Pony Place. When I arrived to pickup my rental, they had given it away. The manager stated that his assistant gave the vehicle to someone else... I didn't understand how this happened. After calling around, the nearest location that had a vehicle was in LaBelle (30 min drive). Needless to say this was a huge inconvenience.Phillip K.
6 x 12 enclosed trailer did not have a lift wheel on the front. No way to disconnect the trailer once its loaded, which i need to, so I had to go buy a javk to lift it off !Richard W.
All goodHenry H.
El cliente no dejó un comentario.Sharon D.
It wasn't possable for me to personally return the truck. My trusted handy man of over 6 years returned the truck for me and put the gas in it where the level was at the time I picked it up. My handyman Manuel is very competent. Nicole charged me a $39.00 fuel charge!!!!! I called her about this. Might as well gone out and talked to a tree. I'll never use U-Haul again. If my schedule wasn't so full, I would do something about this. America's Greatness wasn't built by companies like yours!robin O.
El cliente no dejó un comentario.scott G.
Very Friendly and helpful!Corey M.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.Margaret B.
El cliente no dejó un comentario.Donald M.
Recommend this location. Very helpful and friendly.Ramon C.
Awesome owner...very comfortable transactionMelanie M.
Very personal.Gerald W.
Process went very smooth, no issues. Very happy.jason W.
El cliente no dejó un comentario.Connie J.
El cliente no dejó un comentario.Kim H.
Great customer service, will do business with this location again.Chris T.
El cliente no dejó un comentario.darrell M.
Update your inventory online. I selected a trailer from a location closest to me, only to find out when I called they didn't have it. But this is UHauls fault, not the location.Amanda W.
For 24 hrs too expensivelymary T.
El cliente no dejó un comentario.TONY W.
El cliente no dejó un comentario.George S.
I was very pleased with the service. They were very patient with me even though I had changed my mind regarding the size needed.Addie S.
This site is very well taken care of and the personnel are marvelous and very helpful....We use them for all our needs...COR-NAN C.
El cliente no dejó un comentario.fred H.
El cliente no dejó un comentario.Matthew R.
Not locations fault but still waiting on my CASH deposit that I was supposed to receive upon return of equipment. Thanks uhusl cause moving is not stressful enough, screw me and keep my money.......?Leah J.
It was not the location that was the problem..... it was the U-Haul computer system that was the problem. 2 hours for paperwork on a car hauler is crazy!!Dean L.
El cliente no dejó un comentario.debbie S.
The personal was friendly and went above and beyond to be helpful.ellen B.
A more detailed inspection id the vehicle would have revealed that the headlights didn't work. Unfortunately for me, I found this out during a torrential thunderstorm and could barely see the road.Michael B.
El cliente no dejó un comentario.Thomas B.
Supply a paper invoice . A lot of customers don't operate on electronic invoices including myselfjames N.
El cliente no dejó un comentario.timothy H.
MAKE SURE YOU CHARGE THE RIGHT PRICE!! O WAS CHARGED DOUBLE FOR A 1 DAY RENTAL AND HAVE BEEN TOLD I CANT GET A REFUND...samantha W.
El cliente no dejó un comentario.peter D.
El cliente no dejó un comentario.Juan A.
El cliente no dejó un comentario.Harry B.
Very simple to deal with. Thank you for all your helpMike R.
El cliente no dejó un comentario.Amanda U.
El cliente no dejó un comentario.James T.
Unfortunately I was extremely disappointed that the truck I had ordered on line was not available and was forced to take a larger & more expensive truck for my purposes. MJS was very cooperative to meet my needs, but was upset that I could not get what I had ordered online.john J.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.Alfred T.
Find a new locationJAMES F.
El cliente no dejó un comentario.Kim T.
Very good customer serviceLionell C.
Needs a larger sign, it is easy to miss at tge corner.ellen B.
The customer service is awesome at this location!david E.
The young man who hooked my trailer up did not tighten it up and it came off a few miles down the road. The safety chains was the only the that kept it from being a disaster. It damaged my hitch a little bit I was able to straighten it out. The girls in the office were great though.HOWARD R.
Terrific folks. Helpful and kind!Kathleen J.
El cliente no dejó un comentario.CANDE M.
There wasn't any problems with this rental so I really can't make any further recommendations. Keep up the good standards.Michael E.
I previously turned in at Curry 655 S. Main Labelle,FL 33935. They are still on the online location list and have a UHaul sign on door. The gate to yard was open but no one there. The only reason I didn't drop the trailer there was before there were lots of UHaul vehicles in the lot and this time there were none. So I took trailer to MSJ and they told me Curry was closed and out of business. You need to get them off the location list before it creates a problemClifford B.
El cliente no dejó un comentario.Ilario M.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Cindy S.
El cliente no dejó un comentario.Jill S.
El cliente no dejó un comentario.ADAM A.
El cliente no dejó un comentario.lajuan S.
The manager or owner of this location took exception to my request for a receipt or some form of proof that the return was made in the time allowed by contract. He accused me of talking disparaging to his employees although he wasn't in the room when my request was made. If this is the type of attitude Uhaul accepts I will seek other sources for my needs in the future.Robert M.
Very pleased with the overall experience with the rental and equipmentBrian H.
El cliente no dejó un comentario.Jeff B.
New equipment, very niceJohn C.
El cliente no dejó un comentario.REBECCA P.
Great service!David R.