Man was extremely rude at pickup. I tried to report him and was told I could take my business elsewhere
ROBIN H.
Customer Reviews for MSJ Enterprise
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Fast and friendly service
paul V.there is other business in same area Was quoted a price from other Uhaul businesses 59.00 a day for the same trailer. Do not use this location apparently everything is doubled the bill 134.00 at 911 Spratt Blvd Labelle fl 33935
DAVID T.The truck that I was rented was actually reported as stolen sometime in January. This caused me to be pulled over in GA and suffer a time delay as well as emotional stress due to the situation, especially still having 1000 miles to drive to my final destination. My wife has been trying to email and contact customer service and the field manager to no avail. The field manager has not responded to the multiple emails. We would like a refund for this transaction due to the terrible situation Uhaul placed us in.
Joseph C.Mike Jones was excellent, he had every thing taken care of. Really great guy
Helen Diane S.Not professional
James J.Went in office and was out in no time flat.renter was very professional and courteous.
armando O.All good
Philip W.More informative than the pickup!!
Roma T.Owner was friendly and helpful. He and his helpers went above and beyond to assure our satisfaction before and after pick up.
KEITH LEON B.Tell the TRUTH about the equipment and the charges on the bill! I was lied to about the equipment, and not informed of the charge for insurance ( which I DO NOT NEED )!!! MY auto insurance covers ANYTHING I rent.
KEN B.Everything was good
Dave B.very friendly and helpful staff.
SCOTT C.Excellent service very friendly customer service equipment was perfect it pulled perfectly I've always used U-Haul and we'll always use them again
Brian H.Great experience, I wouldn't change anything
Lisa G.The rental location in LaBelle (Mike) was my saving grace. I made my reservation with Uhaul in Moore Haven at 1035 Pony Place. When I arrived to pickup my rental, they had given it away. The manager stated that his assistant gave the vehicle to someone else... I didn't understand how this happened. After calling around, the nearest location that had a vehicle was in LaBelle (30 min drive). Needless to say this was a huge inconvenience.
Phillip K.6 x 12 enclosed trailer did not have a lift wheel on the front. No way to disconnect the trailer once its loaded, which i need to, so I had to go buy a javk to lift it off !
Richard W.All good
Henry H.It wasn't possable for me to personally return the truck. My trusted handy man of over 6 years returned the truck for me and put the gas in it where the level was at the time I picked it up. My handyman Manuel is very competent. Nicole charged me a $39.00 fuel charge!!!!! I called her about this. Might as well gone out and talked to a tree. I'll never use U-Haul again. If my schedule wasn't so full, I would do something about this. America's Greatness wasn't built by companies like yours!
robin O.Very Friendly and helpful!
Corey M.Recommend this location. Very helpful and friendly.
Ramon C.Awesome owner...very comfortable transaction
Melanie M.Very personal.
Gerald W.Process went very smooth, no issues. Very happy.
jason W.Great customer service, will do business with this location again.
Chris T.Update your inventory online. I selected a trailer from a location closest to me, only to find out when I called they didn't have it. But this is UHauls fault, not the location.
Amanda W.For 24 hrs too expensively
mary T.I was very pleased with the service. They were very patient with me even though I had changed my mind regarding the size needed.
Addie S.This site is very well taken care of and the personnel are marvelous and very helpful....We use them for all our needs...
COR-NAN C.Not locations fault but still waiting on my CASH deposit that I was supposed to receive upon return of equipment. Thanks uhusl cause moving is not stressful enough, screw me and keep my money.......?
Leah J.It was not the location that was the problem..... it was the U-Haul computer system that was the problem. 2 hours for paperwork on a car hauler is crazy!!
Dean L.The personal was friendly and went above and beyond to be helpful.
ellen B.A more detailed inspection id the vehicle would have revealed that the headlights didn't work. Unfortunately for me, I found this out during a torrential thunderstorm and could barely see the road.
Michael B.Supply a paper invoice . A lot of customers don't operate on electronic invoices including myself
james N.MAKE SURE YOU CHARGE THE RIGHT PRICE!! O WAS CHARGED DOUBLE FOR A 1 DAY RENTAL AND HAVE BEEN TOLD I CANT GET A REFUND...
samantha W.Very simple to deal with. Thank you for all your help
Mike R.Unfortunately I was extremely disappointed that the truck I had ordered on line was not available and was forced to take a larger & more expensive truck for my purposes. MJS was very cooperative to meet my needs, but was upset that I could not get what I had ordered online.
john J.Find a new location
JAMES F.Very good customer service
Lionell C.Needs a larger sign, it is easy to miss at tge corner.
ellen B.The customer service is awesome at this location!
david E.The young man who hooked my trailer up did not tighten it up and it came off a few miles down the road. The safety chains was the only the that kept it from being a disaster. It damaged my hitch a little bit I was able to straighten it out. The girls in the office were great though.
HOWARD R.Terrific folks. Helpful and kind!
Kathleen J.There wasn't any problems with this rental so I really can't make any further recommendations. Keep up the good standards.
Michael E.I previously turned in at Curry 655 S. Main Labelle,FL 33935. They are still on the online location list and have a UHaul sign on door. The gate to yard was open but no one there. The only reason I didn't drop the trailer there was before there were lots of UHaul vehicles in the lot and this time there were none. So I took trailer to MSJ and they told me Curry was closed and out of business. You need to get them off the location list before it creates a problem
Clifford B.The manager or owner of this location took exception to my request for a receipt or some form of proof that the return was made in the time allowed by contract. He accused me of talking disparaging to his employees although he wasn't in the room when my request was made. If this is the type of attitude Uhaul accepts I will seek other sources for my needs in the future.
Robert M.Very pleased with the overall experience with the rental and equipment
Brian H.New equipment, very nice
John C.Great service!
David R.Charged me for extra day and insurance after I paid for 2 day rental with 77 miles. Returned after 35 hours and 47 miles. Then they tell me they can't reverse charges they put on my card. The same day they charged it. Bad business....
Patricia S.