Customer Reviews for Ms Kitty's New & Used
(U-Haul Neighborhood Dealer)

62 reviews

1 Parkcliff Dr   Holiday Island, AR 72631

(479) 253-5910

Office Hours

  • Mon-Thur: 10 am–5 pm
  • Fri-Sat: 10 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 253-5910

1 Parkcliff Dr
Holiday Island, AR 72631

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–5 pm
  • Fri-Sat: 10 am–4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

She was very nice to work with.

Eric Tucker 
Rating:
5.0

Customer did not leave a comment.

Traci Ram 
Rating:
5.0

Ms. Kitty is a very attractive lady with very business like mannerism. She is always polite and wants to be sure you had a pleasant experience.

Glen Bailes 
Rating:
5.0

I never want to rent from anyone else! Wonderful customer service.

Zane Rankin 
Rating:
5.0

Customer did not leave a comment.

Lance Vogel 
Rating:
5.0

Ms. Kitty is very lovely and quite professional. Have your ducks in a row before you get there and all is fine.

Glen Bailes 
Rating:
5.0

Ms Kittys is super friendly and anxious to help. We have used uhaul with her before. We will continue to use her if and when we need another rental.

Sandy Williams 
Rating:
5.0

Customer did not leave a comment.

Wayne Lawrence 
Rating:
5.0

Ms. Kitty was quite friendly and professional. She made our return quick and easy.

Glen Bailes 
Rating:
5.0

Customer did not leave a comment.

Laurie Long 
Rating:
5.0

Customer did not leave a comment.

Marcus Prates 
Rating:
5.0

Customer did not leave a comment.

William Campbell 
Rating:
3.0

Make sure that trailer hitch is properly lubricated, so it’s possible for customer to unhitch it without tools

Lawrence Bergman 
Rating:
5.0

I don’t see how

Marcus Prates 
Rating:
5.0

Ms. Tracey went over and above to make our experience fabulous! Highly recommended. Friendly and courteous. I will come to her anytime I need a u-haul product.

William Williams 
Rating:
5.0

Super friendly and helpful

Sarah Martin 
Rating:
5.0

Customer did not leave a comment.

Pat Mahan 
Rating:
5.0

Customer did not leave a comment.

Polly Blazakis 
Rating:
5.0

Customer did not leave a comment.

Lane Moving 
Rating:
5.0

Customer did not leave a comment.

Polly Blazakis 
Rating:
5.0

Customer did not leave a comment.

BRADLEY TATE-GREENE 
Rating:
5.0

They went above and beyond to help me out. Warm welcoming and a smile. I needed it lol. The area manager was there and he even gave me a lift back to my new place. Saved me a couple of miles hike when I was completely exhausted! Now that is service with a smile.

RODNEY BENNETT 
Rating:
5.0

Customer did not leave a comment.

BRAD EVANS 
Rating:
5.0

Traci and Jeri Lynn were the best. My total experience was amazing and they took really good care of me!!! I am recommending them to everyone i know who has a need for UHaul!!!

Bill Ramsey 
Rating:
5.0

Thank you

Jennifer Bland 
Rating:
5.0

Customer did not leave a comment.

Art Klass 
Rating:
2.0

The truck had the check engine light on. When I asked about it, the shop owner said it was the O2 sensor and that U-haul knows about it. We got horrible gas mileage because of it.

Rick Hudson 
Rating:
5.0

Customer did not leave a comment.

Michael McLean 
Rating:
5.0

The sales staff was so friendly, helpful and considerate. The equipment was exactly what I needed to complete my hauling job.. I will definitely use this location again.

KRISTY WEATHERS 
Rating:
5.0

Customer did not leave a comment.

Judy Kirby 
Rating:
4.0

Great knowledge and understanding of the equipment rented.. Would use this location again for certain.. Thanks so!!!

Dennis Alexander 
Rating:
5.0

I was sent a text to drop it off twice as far away from the nearest U-Haul after a 700+ mile trip, but this location was very friendly and fast! Thank you

leann helm 
Rating:
5.0

Customer did not leave a comment.

Clint Scheel 
Rating:
5.0

Customer did not leave a comment.

Wayne Lawrence 
Rating:
5.0

Pick up of truck was quick and return was easy also. Staff at Ms Kitty's are friendly and efficient. I'll rent from them again without hesitation.

David Maul 
Rating:
5.0

Needs nothing. Easy and convenient.

Gilbert Specht 
Rating:
5.0

Customer did not leave a comment.

darryl Paddock 
Rating:
5.0

Customer did not leave a comment.

Bernard Wagner 
Rating:
5.0

Windshield was extremely dirty and vision impaired.

Bernard Wagner 
Rating:
5.0

Customer did not leave a comment.

Laurie Long 
Rating:
5.0

Customer did not leave a comment.

Candace Henderson 
Rating:
3.0

Customer did not leave a comment.

Richard Rose 
Rating:
5.0

Customer did not leave a comment.

ALAN HAATAJA 
Rating:
5.0

Very easy, friendly pickup and drop off experience.

Gary Ardes 
Rating:
3.0

Customer did not leave a comment.

Randall Cavanah 
Rating:
5.0

Customer did not leave a comment.

Kirk Spikes 
Rating:
3.0

Don’t apply for moving help , because they’re not Uhual company, they are a separate company. I thought I was going to get some helpers but I canceled them because they never called. I didn’t get a dolly to move my boxes. It’s something I’ll remember next time.

Kim Bernal 
Rating:
5.0

The staff at Miss Kittie's have to be the friendliest most courteous of any of U-Haul out there.

JERRY FARLIN 
Rating:
5.0

Customer did not leave a comment.

SHANNON WOODS 
Rating:
4.0

Pickup was easy and helpful. However, no one actually went over the contract with me. Neither the pickup vendor or the customer service on the phone. I didn’t have time to sit and read the details during my moving day and was unpleasantly surprised when I was charged an extra $50 for gas and a cleaning feel.

Piper Allen 
Rating:
4.0

Customer did not leave a comment.

Cheri Yarborough 
Rating:
5.0

Great customer service At this location.

David Sheffield 
Rating:
4.0

Upgrade the mobile app so it actually works without wi-fi

DAVID HILL 
Rating:
5.0

Customer did not leave a comment.

jerry farlin 
Rating:
5.0

Customer did not leave a comment.

Wilford Knowles 
Rating:
4.0

more choices

James Helwig 
Rating:
1.0

Extremely inexperienced and unable to navigate the check in and check out processes... was there an hour and a half checking out because of a prior mistake when the truck was last checked in before my rental and the young lady had no clue how to resolve it... cost me 18 bucks in lost time to my hired help and we barely got the moving done and returned the truck because we were not able to extend due to it being reserved right after I returned it... was a disappointing experience that put extra pressure on me to get our move done... I wish there was a Penske location near here...

Ronald Williams 
Rating:
5.0

Customer did not leave a comment.

Eric Miller 
Rating:
5.0

Excellent service

Vivian Gray-Winter 
Rating:
5.0

U-Haul not this location……Wait time was 47 min to U-Haul. I got the call back, then was put back on hold que and it said wait time was 57 min. By that time the location was opening.

Vivian Gray-Winter 
Rating:
5.0

Customer did not leave a comment.

Mark Fitchue 
Rating:
5.0

Customer did not leave a comment.

Charles Brouillette 
No reviews have been submitted for this location.

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