Customer Reviews for MRZ Storage
(U-Haul Neighborhood Dealer)

404 comentarios

2908 Mahan Dr   Tallahassee, FL 32308

(850) 270-1307

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022 - 10/7/2022: 9:15 a. m. - 2:30 p. m.
  • 10/8/2022: 9:00 a. m. - 11:30 a. m.

Servicios en esta ubicación:

Contáctanos

(850) 270-1307

2908 Mahan Dr
Tallahassee, FL 32308

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022 - 10/7/2022: 9:15 a. m. - 2:30 p. m.
  • 10/8/2022: 9:00 a. m. - 11:30 a. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Alvin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan B. 
Clasificación:
5.0

Everything was great for me, so no improvement needed.

Symear B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALI S. 
Clasificación:
1.0

Had to choose a location to return truck with the hours of business. No on in store, closed 2hrs before indicated time. I arrived at 5:45 thinking I would be able to make it. Called number an was given instructions to leave truck and keys. 

LOUISE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Rachael has great customer service

ELLA J. 
Clasificación:
3.0

MRZ storage, small tight place for a U Haul rental place. But at least the lot was paved, unlike the pickup location.

Samuel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita H. 
Clasificación:
5.0

Staff was great and very easy drop off.

Loretta H. 
Clasificación:
5.0

She was helpful to get the truck out

Bipul B. 
Clasificación:
4.0

The pickup was super easy and no hassles.

John C. 
Clasificación:
4.0

Accessing rental information online at the UHaul site was frustratingly difficult. Also, the system changed my return location for the one way rental from Pittsburgh to Jacksonville FL. I discovered this the day after the rental. The uhaul folks at the pickup location had a hard time changing the drop off location to the right one. Had to call someone and make multiple changes in the system, which kept changing back to Jacksonville.

Reginald J. 
Clasificación:
5.0

Very professional and informative of the equipment.

Erica H. 
Clasificación:
5.0

Lad who helped us was fully engaged I really appreciate her I would come here again

Eric M. 
Clasificación:
5.0

Absolutely helpful!! Answered the phone after hours, on a Sunday, and walked us through a safe way to leave the key when dropping off. Will definitely use them again. ¡Gracias!

Theresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vsevolod K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly G. 
Clasificación:
2.0

After hours dropoff. The only reason I knew the site was Uhaul was because there was one other truck in the gas station parking lot. If it wouldn't have been there, I wouldn't have known it was there.

GREGG W. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEITH P. 
Clasificación:
3.0

El cliente no dejó un comentario.

RobertMichael G. 
Clasificación:
5.0

This we such a welcoming and kind team. I would definitely recommend renting from the team. They are fantastic.

Kennith L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Myra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin B. 
Clasificación:
5.0

Great customer service!

John D. 
Clasificación:
5.0

Service was great and accomodating.

Miatta T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
2.0

After hours drop-off instructions risky; u-haul key drop box was not clearly visible at night (just a regular, black letter box with a paper sign labeling it as the dropbox) and even then was easily opened. Sign inside box indicated me to leave key on driver's side suspension, which i deemed risky. I will turn keys in tomorrow when locale is open.

FRANCISCO P. 
Clasificación:
3.0

The drop off area did not have any clear areas marked for the return nor any space to park a larger truck. I did not know whether the place was a true drop off location so I had to call my pickup location to verify that I could drop it off.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Quentin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joon J. 
Clasificación:
5.0

Helpful and friendly staff. Quick, efficient checkin process. Convenient location and great service. ¡Gracias!

Jeffrey G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Damian B. 
Clasificación:
2.0

Uhaul Van was dirty, I had to clean it out before loading it. The tire pressure light was on and the oil change light was on. I was told they were on and should not be any problem. These should be taken care of before someone rents the vehicle and not having another van in stock to change to, makes it hard to say anything about when you are on a time schedule.

Amber B. 
Clasificación:
2.0

Parking lot was extremely small, tight and inadequate for maneuvering/parking trucks, another uhaul parked illegally blocked my ability to back truck into the only remain parking spot. Had to leave the truck in a turnaround loading space in front of building due to it being the only available space.

BENJAMIN STEFAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lowell A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Great job by the person running the operation. She was very efficient.

Martin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal F. 
Clasificación:
5.0

Nothing.

Henriquez G. 
Clasificación:
5.0

Everyone was super nice esp since we are not from Tallahassee and not familiar with the area.

Deborah G. 
Clasificación:
4.0

More than helpful. I highly recommend this location.

gerald K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chada'ja S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEIGH D. 
Clasificación:
3.0

Rachael? was very nice and helpful over the phone. But when I arrived at 4:50 PM, no one was there (supposedly til 5PM) SO, left key and info in the drop box. But was expecting a person.

MARC D. 
Clasificación:
5.0

Very well managed and helpful. Would recommend anyone to this location.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANA G. 
Clasificación:
1.0

I rented the truck after the work hour, and the experience was terrible. It took me literally an hour for me to get into the truck. Verification process was inefficient and nonsense, and the representatives were not professional dealing with issues. When I put in the alternative number for contact, it did not notify that the company will be contacting the person, which was very much disappointing considering you guys are a bug corp.

Sung Eun L. 
Clasificación:
5.0

It was great!

Louverne T. 
Clasificación:
5.0

Great customer service.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia L. 
Clasificación:
1.0

When I rented the truck I thought it would be at Tennessee Street and capital circle 25 to 30 minutes from my home address. But we had to go 50 minutes or so across town to pick it up. I told the man on the phone or asked him if I was going to Tennessee St Tallahassee Fl and he said yes.

David O. 
Clasificación:
4.0

El cliente no dejó un comentario.

ruth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
1.0

There was no clear markings this was a Uhaul location, it was just three trucks parked next to a storage unit. The keys for the trucks were mounted to a tree and the orange box shown on the app to put your keys in, was replaced with a wooden box with a piece of paper that's says uhaul drop keys here. I had so much anxiety that I had put the keys in the wrong place, until I was emailed the receipt.

Tommy M. 
Clasificación:
5.0

MRZ staff are thoughtful and kind, will recommend to a friend!

Tova G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

Great friendly and help hepful. That's my location of choice.

Stewart A. 
Clasificación:
5.0

Rachel is fantastic!!

Charlene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Always have great service at this location. Trucks are always clean. Easy pick up and drop off.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

Quick easy return!

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charmaine G. 
Clasificación:
5.0

Very friendly and helpful service. Check in and return were very easy. Lock box for after hour return was much more simple than other locations that I have rented from.

Mara V. 
Clasificación:
4.0

The associate that helped with my rental was very friendly and professional.

SCOTT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexandra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

kim C. 
Clasificación:
5.0

It was very easy and pleasant rental experience.

MILLARD M. 
Clasificación:
3.0

Possibly more parking options with more room to turn around in.

Terri H. 
Clasificación:
3.0

Easy drop off

Bruce V. 
Clasificación:
5.0

Very friendly and helpful

Stewart A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Griffin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Youngjae K. 
Clasificación:
2.0

Closes at noon on a Saturday. There are no designated parking spots big enough for a truck. The 3 or 4 spaces they had were filled by individuals filling a pod. Drive is narrow so difficult to park and not block access to the facility

Fred K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Renting from MRZ is quick and easy. I've never had any problems.

Mary W. 
Clasificación:
5.0

Friendly location and quick and easy drop-off.

Glenn G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bettina Y. 
Clasificación:
5.0

MRZ Storage has great customer service. Easy pick-up & drop off. I have used them a couple of times and will use them again if I need a Uhaul truck.

Mary W. 
Clasificación:
5.0

Great staff!

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo I. 
Clasificación:
4.0

Great customer service.

Alex G. 
Clasificación:
5.0

It was fast and easy to rent from MRZ Storage.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo I. 
Clasificación:
3.0

Become more visible

Laurie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeMOnica W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
5.0

Definitely will rent from them in future.

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan T. 
Clasificación:
5.0

Nada

Jameson B. 
Clasificación:
5.0

No complaints. The service was excellent and professional. The representative was very helpful and friendly!

Delbert B. 
Clasificación:
2.0

No clear drop box for keys though it was 24 hour drop off. Tried calling and left message on Sunday. Went through verification process on phone. Called customer service but was on hold for maybe 25 minutes and could not get through. Called another Tallahassee location and got dispatch number because I wanted instructions for leaving the keys. Dispatch assured me I was no longer responsible for the truck, and to leave the keys in the letter box. Very frustrating. No instructions and no way to contact someone. Disappointed customer.

Chris J. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba