Customer Reviews for MRZ Storage
(Distribuidor de U-Haul del vecindario)

368 comentarios

2908 Mahan Dr   Tallahassee, FL 32308

(850) 270-1307

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/26/2021 - 10/29/2021: 9:15 a. m. - 2:30 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 270-1307

2908 Mahan Dr
Tallahassee, FL 32308

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 10/26/2021 - 10/29/2021: 9:15 a. m. - 2:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Helpful and friendly staff. Quick, efficient checkin process. Convenient location and great service. ¡Gracias!

Jeffrey G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Damian B. 
Clasificación:
2.0

Uhaul Van was dirty, I had to clean it out before loading it. The tire pressure light was on and the oil change light was on. I was told they were on and should not be any problem. These should be taken care of before someone rents the vehicle and not having another van in stock to change to, makes it hard to say anything about when you are on a time schedule.

Amber B. 
Clasificación:
2.0

Parking lot was extremely small, tight and inadequate for maneuvering/parking trucks, another uhaul parked illegally blocked my ability to back truck into the only remain parking spot. Had to leave the truck in a turnaround loading space in front of building due to it being the only available space.

BENJAMIN STEFAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lowell A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

Great job by the person running the operation. She was very efficient.

Martin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal F. 
Clasificación:
5.0

Nothing.

Henriquez G. 
Clasificación:
5.0

Everyone was super nice esp since we are not from Tallahassee and not familiar with the area.

Deborah G. 
Clasificación:
4.0

More than helpful. I highly recommend this location.

gerald K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chada'ja S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEIGH D. 
Clasificación:
3.0

Rachael? was very nice and helpful over the phone. But when I arrived at 4:50 PM, no one was there (supposedly til 5PM) SO, left key and info in the drop box. But was expecting a person.

MARC D. 
Clasificación:
5.0

Very well managed and helpful. Would recommend anyone to this location.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANA G. 
Clasificación:
1.0

I rented the truck after the work hour, and the experience was terrible. It took me literally an hour for me to get into the truck. Verification process was inefficient and nonsense, and the representatives were not professional dealing with issues. When I put in the alternative number for contact, it did not notify that the company will be contacting the person, which was very much disappointing considering you guys are a bug corp.

Sung Eun L. 
Clasificación:
5.0

It was great!

Louverne T. 
Clasificación:
5.0

Great customer service.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia L. 
Clasificación:
1.0

When I rented the truck I thought it would be at Tennessee Street and capital circle 25 to 30 minutes from my home address. But we had to go 50 minutes or so across town to pick it up. I told the man on the phone or asked him if I was going to Tennessee St Tallahassee Fl and he said yes.

David O. 
Clasificación:
4.0

El cliente no dejó un comentario.

ruth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
1.0

There was no clear markings this was a Uhaul location, it was just three trucks parked next to a storage unit. The keys for the trucks were mounted to a tree and the orange box shown on the app to put your keys in, was replaced with a wooden box with a piece of paper that's says uhaul drop keys here. I had so much anxiety that I had put the keys in the wrong place, until I was emailed the receipt.

Tommy M. 
Clasificación:
5.0

MRZ staff are thoughtful and kind, will recommend to a friend!

Tova G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

Great friendly and help hepful. That's my location of choice.

Stewart A. 
Clasificación:
5.0

Rachel is fantastic!!

Charlene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Always have great service at this location. Trucks are always clean. Easy pick up and drop off.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

Quick easy return!

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charmaine G. 
Clasificación:
5.0

Very friendly and helpful service. Check in and return were very easy. Lock box for after hour return was much more simple than other locations that I have rented from.

Mara V. 
Clasificación:
4.0

The associate that helped with my rental was very friendly and professional.

SCOTT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexandra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

kim C. 
Clasificación:
5.0

It was very easy and pleasant rental experience.

MILLARD M. 
Clasificación:
3.0

Possibly more parking options with more room to turn around in.

Terri H. 
Clasificación:
3.0

Easy drop off

Bruce V. 
Clasificación:
5.0

Very friendly and helpful

Stewart A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Griffin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Youngjae K. 
Clasificación:
2.0

Closes at noon on a Saturday. There are no designated parking spots big enough for a truck. The 3 or 4 spaces they had were filled by individuals filling a pod. Drive is narrow so difficult to park and not block access to the facility

Fred K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Renting from MRZ is quick and easy. I've never had any problems.

Mary W. 
Clasificación:
5.0

Friendly location and quick and easy drop-off.

Glenn G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bettina Y. 
Clasificación:
5.0

MRZ Storage has great customer service. Easy pick-up & drop off. I have used them a couple of times and will use them again if I need a Uhaul truck.

Mary W. 
Clasificación:
5.0

Great staff!

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo I. 
Clasificación:
4.0

Great customer service.

Alex G. 
Clasificación:
5.0

It was fast and easy to rent from MRZ Storage.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo I. 
Clasificación:
3.0

Become more visible

Laurie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeMOnica W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
5.0

Definitely will rent from them in future.

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan T. 
Clasificación:
5.0

Nada

Jameson B. 
Clasificación:
5.0

No complaints. The service was excellent and professional. The representative was very helpful and friendly!

Delbert B. 
Clasificación:
2.0

No clear drop box for keys though it was 24 hour drop off. Tried calling and left message on Sunday. Went through verification process on phone. Called customer service but was on hold for maybe 25 minutes and could not get through. Called another Tallahassee location and got dispatch number because I wanted instructions for leaving the keys. Dispatch assured me I was no longer responsible for the truck, and to leave the keys in the letter box. Very frustrating. No instructions and no way to contact someone. Disappointed customer.

Chris J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tolisha W. 
Clasificación:
5.0

Rachel was great to work with!

Richard B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Izabela Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dr. Marvin J. H. 
Clasificación:
5.0

The location was not well marked with"U-Haul signage" in fact, there was no signage other than a "Storsge" sign. As a result, I passed the location twice.

Mike M. 
Clasificación:
5.0

This was an excellent and effortless experience. The truck was ready for us and the communication about picking up the truck was very good.

Amy S. 
Clasificación:
5.0

The folks at the Tallahassee location were very friendly, helpful, courtesies, and professional.

JAMES B. 
Clasificación:
5.0

Everything at this location was amazing. By the time I got into the office, I was almost completely checked out. My check in time was less than 5 minutes, and the staff is Great.

Mark R. 
Clasificación:
5.0

Excellent customer service.

Carla L. 
Clasificación:
5.0

Very friendly and quick!

Kuryne L. 
Clasificación:
5.0

A great storage unit!

Brett C. 
Clasificación:
4.0

This was only a drop off point for us and it was after hours. There wasn't a designated spot for us to park the truck because the lot was completely full.

Amy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER J. 
Clasificación:
5.0

Very very friendly and helpful people! Excellent customer service! Was much appreciated. Gracias.

Annette U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria W. 
Clasificación:
5.0

Not much parking on site.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin M. 
Clasificación:
5.0

Rachel was very helpful during the process. Very customer oriented - unusual in this day and time.

Mike B. 
Clasificación:
4.0

It has a few vechile...not a large lot... But helpfull... Like in huge trucks they did not carrie thier..or traliors... But enough for a small house... Type trucks...or one room stuff... Sincerely hurcaine victim...

daryl B. 
Clasificación:
3.0

The cargo portion of the van was clean. However, the seats were full of dog or cat hair. I am allergic to both so needless to say I spent most of my time sneezing during and after use. I must add that the young lady who assisted me was great during the rental process. I would use this location again, just would prefer a vehicle without cloth seats.

Barry Y. 
Clasificación:
5.0

Great experience

patricia L. 
Clasificación:
2.0

It has a 24 hr drop off but the key drop was not secure. I worried someone would steal the truck.

Catherine N. 
Clasificación:
5.0

Not cleaned but its a moving van its not expected to be spotless. The rental was fine and exceptional service.

Tim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lane B. 
Clasificación:
5.0

The young lady was very helpful and pleasant personalty it was an enjoyable experience.

micky W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
3.0

This was the third location we were sent to. The first refused to take the truck because it was too big. The second place stopped doing business with Uhaul and finally the third place reluctantly accepted the truck. Not good!

Ben B. 
Clasificación:
4.0

Check the transmission!

Lauren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taralisha S. 
Clasificación:
2.0

Inform and highlight time to return to, if it's not 24 hrs. Call renter before you charge for 2 rentals NOT AFTER. When your customer returns key speak to them. After inspecting truck don't let the door close in customer face like they not behind you.

Tony G. 
Clasificación:
5.0

I'm so impressed and humbled by the generosity shown to us hurricane survivors. Thank you for helping us during a very devastating situation.

heather G. 
No se han enviado comentarios para esta ubicación.

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