Customer Reviews for Mr Stor It
(Distribuidor de U-Haul del vecindario)

453 comentarios

3332 Bayside Lakes Blvd   Palm Bay, FL 32909

(321) 574-8406

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(321) 574-8406

3332 Bayside Lakes Blvd
Palm Bay, FL 32909

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 1:00 p. m.
  • 12/25/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very easy to drop off at. Took like under a minute

Melvin Y. 
Clasificación:
3.0

The mobile pick-up process could stand to be a bit more intuitive.

Francis R. 
Clasificación:
5.0

everything was very nice and the staff was awesome. They made things very easy

ASHLEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTHA B. 
Clasificación:
5.0

Fast and friendly..

ANGELA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERIBERTO A. 
Clasificación:
5.0

More available large storage.

FRITZ B. 
Clasificación:
3.0

the process was cumbersome and time consuming

lloyd B. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRITZ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

YUNUEL L. 
Clasificación:
5.0

Nothing really.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

The customer swear this office was phenomenal.

KESHEA B. 
Clasificación:
5.0

Friendly service at front desk. Everything went smoothly..

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles S. 
Clasificación:
4.0

When dropping off the U-Haul with truck share we never received information on where to leave the keys with a code for lock box. We called after hours number which did not work and finally had to drop keys through the mail slot since there was nothing else we could do.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann-Marie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larissa W. 
Clasificación:
1.0

Disgusting has frog and lizard inside truck. Poor customer service

FATIN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMILLE D. 
Clasificación:
4.0

The drop box was not labeled.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENICIA M. 
Clasificación:
5.0

Agent was very polite and helpful, the location is actually quite nice and the equipment was ready on time. Easy online process, quick turnaround, thank you!

KAREN A. 
Clasificación:
4.0

Old facemask on floor and dash

MARVIN S. 
Clasificación:
4.0

Please on the website to order this truck it would be helpful if the costumer was aware this truck doesn't come with a ramp.

Kametria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT A. 
Clasificación:
3.0

It's a damn shame. I filled up the gas back to level I saw it and was told to do, I was still charged for gas. They maybe do that to all their customers. Good job in losing a customer. Uhaul never again, very petty.

Ian D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffery B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hakim R. 
Clasificación:
5.0

Awesome customer service! All of my friends and family will be recommended here even for storage purposes.

Jonathan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
3.0

Hard to tell what the closest pick up location is. Should list them by distance from my location. Palm Bay is huge and I ended up driving up passing 2 U-Hauls on the way to pick up the truck.

Malcolm M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

elvira M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

iPhone App needs a lot of work. Response time for approval at pickup took an inordinate amount of time. Local staff were very helpful to try and resolve the delay. Upon return, the app was very slow and crashed during the last stage of return leaving me not knowing if the transaction had been completed or not. Being as it crashed it did not tell me the lock box code to return the key so I had to place it in the U-Haul mailbox for the local staff to process the next day.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfredo P. 
Clasificación:
3.0

Stop pushing so hard for people to do online check-in. If they want to go inside allow them to do that. Be more user-friendly with people.

Alan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

They were very accommodating for all our needs which made this move less stressful than it already was.

william G. 
Clasificación:
3.0

Because the last time I used my credit card there that night I have a fraudulent charges for almost 1000 dollars. I didn't use my credit card in other place. I have to cancel my credit card and report the fraudulent activity. So I'm not really sure what happen, but is kind of scary to use this place again. I have used Uhaul many times at other location and didn't have any problem in the past.

Gloria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
5.0

Bethany, as always, made the process easy and pleasant. The U-haul phone process was cumbersome. I was unable to access the check-in web page from the site. If you included the site WiFi password it would work better.

Mark L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben R. 
Clasificación:
1.0

Don't rent trucks with 4 bald tires. And after 4 certified letters to u-haul I'm still waiting for my 734.30 refund after 3 break downs. You knew the tires were bald and you flat out refused to rent me a different truck for my 1600 mile trip. Very inconsiderate bad bad business practices at this establishment.

bonnie L. 
Clasificación:
5.0

Nice equipment, great service. Great people at this location.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

First time I reserved online and pick up my rental w/o a human involvement was great. When I had a question and called customer service and inquires was resolve immediately. I was impressed with the services over all. Definitely, will return for my next rental needs. Gracias.

NGUYEN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Iniruo T. 
Clasificación:
5.0

In and out service. Excellent experience!

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
4.0

Thank you for ur Service.

Godber S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

This is my 3/4 time using your service and each time the experience was wonderful.

Carolyn G. 
Clasificación:
5.0

Good place to do business with

Kenneth L. 
Clasificación:
3.0

Manager of location, after very politely taking the key (final step to me leaving) then proceeds to tell me they don't have room and they requested no more trucks to be dropped off. Was told my truck can't stay. Okay, sorry for your problem, but NOT my problem. I brought it back where I was directed. (Though she tried to show where else to take it, (Again, I'm where I was instructed to be) and okay but I'm done and U-Haul closed my ticket) Should have aired their issues out without holding me up after I just finished up offloading a truck for last 3 hours.

Yvonne B. 
Clasificación:
5.0

They were super friendly. I will come back to do buisness again!

Jose F. 
Clasificación:
4.0

the equipment is old cars with 97000 thousand miles, customer service good, they need newer cars

DUSTANO P. 
Clasificación:
5.0

It was professional and easy

Caroline B. 
Clasificación:
3.0

The check in process was very long, confusing,and cumbersome. It took 45 minutes for me to get my truck. The online check in was very long plus and not easy to manage.

Lori G. 
Clasificación:
5.0

Don't improve anything. These ladies were great! Great service!.give these ladies "a raise!"

Richard C. 
Clasificación:
3.0

The location is in an area that has no phone reception. They should offer WiFi since Uhaul text pages you a damage report on the vehicle. Also, the person renting you the truck should walk you outside in case you have questions on damages on the vehicle.

Nelson M. 
Clasificación:
1.0

The final location was fine, they first sent to a location that informed me that they do not take returns he sent to to the main center and they didn't take one way returns, we had to call Uhaul and they sent to the final location. Uhaul said they sent a text, which I never received. What should have taken 30 minutes at the most took 3 hours and an additional 50 miles of driving in city traffic. My overall experience is not favorable in the least.

Shelly H. 
Clasificación:
4.0

El cliente no dejó un comentario.

OCTAVIO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
2.0

It seems it didn't matter that I was an employee. The cashier said someone didn't reserve it like that, one of my co-workers said it doesn't get the discount until it's picked up. All and all we're just glad you helped us out at the last minute. My daughter changed her mind several times, no big deal

Michelle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaqueline T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony W. 
Clasificación:
5.0

Nothing, great location, fast service and very nice staff

Susan M. 
Clasificación:
1.0

Very rude , as well as I just put gas in the uhaul then they take money out of your bank when you drop the uhaul off well fuel was toped off to were it needed to be when dropped off with the same amount that it was picked up with !!!!!!!!! Palm Bay is a scan artist!!!!

Marissa W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carrie B. 
Clasificación:
5.0

Very professional very generous and very clean thank you though God bless you I will be using you guys again and I will let friends and family know you guys are the best thank you again

stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

The parking area for Rental Returns was very muddy. It had been raining. Hard on the shoes.

margaret C. 
Clasificación:
5.0

I can't think of a thing, my experience was great.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE P. 
Clasificación:
5.0

Kristen has great customer service. Very pleasant & knowledgeable. The process of renting the truck & drop off instructions were very clear. When we have to move our belongings to a new home we will come back for sure.

Marie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

You were the best!

PAMELA S. 
Clasificación:
5.0

Always a pleasure to deal with!

Nancy B. 
Clasificación:
5.0

Kristen was a pleasure to work with. She was very helpful and went above and beyond. Gracias.

Matthew J. 
Clasificación:
5.0

Everything was wonderful. Thank you so much.

Diane W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George F. 
Clasificación:
5.0

Always a pleasure to deal with this office.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniela V. 
Clasificación:
5.0

Truck interior (cab) should be sprayed with disinfectant and air fresheners as with many people in and out of them there becomes an awful odor over time. Driving truckes for 25 years on a daily basis I know all too well the smell of the interior.

CARMINE V. 
No se han enviado comentarios para esta ubicación.

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