Comentarios del cliente para Mr G Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mr G Shell

Grado total:

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amit K. en

Grado:

El cliente no dejó un comentario.

Bruno R. en

Grado:

Arrived at the location before my pickup time. The truck they had there had a hole in the fuel tank and could not be driven. Apparently gas theft in BC is becoming a big problem, with UHaul trucks being easy rich targets. Store owner contacts the Head Office, who contacts the repair centre, and I get a replacement truck to my location. I depart with the replacement truck only a ½ hour behind schedule, still manageable. Staff at Mr G were helpful courteous and understanding, I would go there again.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Dwayne O. en

Grado:

Be more clear on what is the rental terms We asked for a day and got 6 hrs Waited 30 minutes for a final recipe finally left and didn’t get one

Peter M. en

Grado:

El cliente no dejó un comentario.

Sylvain G. en

Grado:

The area where the paperwork is done could be better setup. It’s near the cash register so their is constant interruptions. There is also a cell phone charging display with bright light on the RH side blinding you while at the counter. I had some difficulties with the attendant, he was asking for the address where I was going. I asked for a tool free number but was only getting the Vancouver so I had to go online to get the number and out the agent in the speaker on my cell so the rep could tell him how to do it. Everything got sorted out but I lost 30-45 minutes for something that I never had any issue with before.

gagandeep B. en

Grado:

El cliente no dejó un comentario.

pat H. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

El cliente no dejó un comentario.

Timo A. en

Grado:

El cliente no dejó un comentario.

Chris H. en

Grado:

El cliente no dejó un comentario.

megen A. en

Grado:

El cliente no dejó un comentario.

Burton M. en

Grado:

El cliente no dejó un comentario.

Tyler S. en

Grado:

El cliente no dejó un comentario.

Julian E. en

Grado:

El cliente no dejó un comentario.

Greg S. en

Grado:

El cliente no dejó un comentario.

LEAH B. en

Grado:

Location I got my truck at was good service but many other ones in town are not. If you are moving locally they will not try to accommodate you at all, pretty much you're lucky if you even get a truck because they're all holding out for a long distance move.

Bethany F. en

Grado:

The staff were not very knowledgeable, there was only one person there that could do the returns and it is a busy gas station. The location was convenient to our home so I would use again only for that reason.

Gary G. en

Grado:

I tried to drop off the trailer midday the person behind the counter would not or did not want to accept a drop off of a trailer because he was to busy and to busy to fill out the return paperwork , he said his boss would email my paperwork after I finally convinced him I wasn't going away and coming back the next day . I never received paperwork not a good way to run any business

James B. en

Grado:

Trailer was damaged at the hitch with a a broken bolt and damaged brake spring and no lights working, u-haul did find a shop quick to repair the equipment and the repair shop was very quick and helpful at getting me back on the move

Tylara W. en

Grado:

El cliente no dejó un comentario.

denise H. en

Grado:

Tires on truck were very bald and seemed like they were separating. Very sketchy to drive and we had to drive 600 km

James S. en

Grado:

El cliente no dejó un comentario.

doug F. en

Grado:

El cliente no dejó un comentario.

gagandeep singh B. en

Grado:

Excellent customer service

Michael F. en

Grado:

El cliente no dejó un comentario.

kimberly A. en

Grado:

Improve your overall customer service & their attitudes towards customers. I swear you don't give a damn about your customers. The way they talk to you is NOT good.

monty M. en

Grado:

Have someone who understands what the process is. Speaking English would help.

Carlos B. en

Grado:

El cliente no dejó un comentario.