Got multiple phone calls when I forgot to put the blankets back in. I forgot which was my fault. I get the truck back on time and tried to put the gas back where it was when I got it. Since there was no paperwork I guessed and was charged $11 for gas for being 2 gallons short. Not worth the hassleGrayson M.
Customer Reviews for Mr Bid Auctions LLC
(Distribuidor de U-Haul del vecindario)
Muncie, IN 47305
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
`N othing, I. was vary pleased with the way I was treated, and the service I received.Cathy H.
El cliente no dejó un comentario.Gregory P.
Troy and his crew did a outstanding job !!Bill P.
All of my questions were answered and my experience was very easy and without stress. The guys there were very helpful and assisted me with changing the amount of time I had to use the truck. Thanks Guys!Takeya S.
We called several times about dropping off. No one called back or answered.Lee B.
Ver friendly, truly concerned with ALL the problems that we had on our trip!Rachel C.
Very helpful & efficient. Also spacious.Russell K.
El cliente no dejó un comentario.Wayne S.
El cliente no dejó un comentario.Matt H.
El cliente no dejó un comentario.AMY C.
all drop-off procedures are via mobile phone, yet we had poor reception. We kept having to leave and return for each step of the process. It took us over an hour to drop off the truck. At least have wifi if you want a mobile assisted drop-off after hoursMatthew S.
The gentleman we talked to was so helpful! We had no problems getting the truck and starting our trip.Rebecca S.
El cliente no dejó un comentario.Carle G.
Quit letting people order uhauls that are not available when the people order them. It is very annoying to schedule a move on a specific day and be told that the uhaul you ordered is not available. Why would you let customers order something that isn't actually available.Brandon S.
Very quick & easy drop off.Amelia F.
The 24/7 UHaul site had a glitch during my return and I couldn't get past the 2nd page. Thankfully there was someone in the office who was able to get us checked in, even though it was 3 hours before the place opened.LINCOLN R.
Everything was great.Robert T.
I had ordered a trailer approximately a month in advance to move my daughter out of her college home. I arrived at my scheduled pick-up location only to be notified that they moved my pick-up location. I was never notified in advance and although they had trailers I was forced to drive out of my way. I was told they didn't want to inconvenience others who had a scheduled pick-up that day. Really? When I arrived at the new location they were understaffed, unorganized and busy. When they got me a trailer the taillights did not work. Meanwhile, they helped another customer get the same size trailer (only one left) and they drove off. They provided me with a larger trailer (of which I did not want but had no choice). I had also originally ordered 24 furniture pads that they did not have. We called the original pick-up place to deliver and they refused. We were required to go back, out of our way again, to pick up those pads. A process that should have taken ten minutes took almost two hours and I did not receive the equipment I agreed to. In fairness, the first time I used U-Haul things went well. Not this time and I will acquire competitor quotes when my daughter moves back to college in the fall.RICHARD S.
This is not a 24 hr location!!! Set up via phone call and was informed I could pickup starting at 7 am, NOT TRUE. We chose 9 am and got there at 8:57. We were informed they don't open til 11 am but they would process it since they were there. This is 2nd time w issues w uhaul and there will NOT be a 3rd. We rented the 10 foot van U-Haul and upon starting it the check engine light came on and we were told it's fine the fluids are good if you have trouble while on the road to your destination just call the number at the top of the paperwork get service to you. We were informed that all the catalytic converter's had been removed from all the U-Haul's and had recently been welded back on, which would explain the smell of an exhaust leak. My husband who drove the unit stated the front shock or strut appeared to be blown due to vibration so bad in steering and hard to keep on the road w semi trailer passing. Said this was worse than the 26 footer.Stephanie C.
El cliente no dejó un comentario.Darlene M.
Turned truck in after hours.lois P.
I'd never driven anything that big before -- would have been nice to know tips about using the mirrors, etc. My movers filled me in though before we headed out to the second location.Erin S.
El cliente no dejó un comentario.Shawn G.
Very friendly. Dont change a thingkimberly S.
El cliente no dejó un comentario.Jeffery W.
El cliente no dejó un comentario.EMILY F.
El cliente no dejó un comentario.Bryan S.
Try to make the online pickup a little faster. Same way with return Truck was fabulousDean K.
El cliente no dejó un comentario.david E.
Van had only 1/8 tank of gas rather than the 1/4 tank that we were told. We were told to dispute it upon return rather than at pick-up time. The return location informed us that it needed to be done at pick-up! And although we requested 12 blankets, they had just 2, so we had to drive across town to pick up the rest of the blankets.Jonathan R.
Make sure that you meet your reservation expectations. I reserved the U-Haul for 9am but it was scheduled for 11am. Luckily the owner of the establishment got it ready for me at 9:30. He was awesome but reservations was horrible and not helpful. U-Haul reservations failed my expectations.Brian D.
El cliente no dejó un comentario.Jeffrey N.
Supposed to pick up at 10AM. The hours say they are open at 9AM. Was very stressful as if they were going to show up or not. They showed up at 10:30AM and we were able to get the trailer. Made for a stressful morning and we had to forget about getting a head start on the packing for our daughter. With the loss of time and her graduation ceremonies we had to wait until Sunday to pack. The idea was to get this done early Friday.Bill D.
El cliente no dejó un comentario.Samantha R.
El cliente no dejó un comentario.Gretchen D.
El cliente no dejó un comentario.Jean D.
El cliente no dejó un comentario.Paul N.
El cliente no dejó un comentario.tina G.
El cliente no dejó un comentario.Deanna F.
Location was not clean, but the staff was very helpfulEric W.