Customer Reviews for Mps
(U-Haul Neighborhood Dealer)

138 reviews

33123 Glenda Dr   Magnolia, TX 77354

(281) 305-0090

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 305-0090

33123 Glenda Dr
Magnolia, TX 77354

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

nichole W. 
Rating:
4.0

Keep up the good work

Troy P. 
Rating:
4.0

Customer did not leave a comment.

Michael W. 
Rating:
3.0

Theres no trucks.

BRANDON S. 
Rating:
5.0

Great customer service

Kendria D. 
Rating:
4.0

Customer did not leave a comment.

LYNDA W. 
Rating:
3.0

When we picked up the U-Haul trailer we were told we could drop it at any location near Our finishing location however when we got here we found out that all the U-Haul places would not take it and we had to drive at 25 miles to drop off location.

MARK ALLEN C. 
Rating:
2.0

Went to drop off truck and attendant told us to just drop it over there. Then obviously never checked in the truck because we received a call days later asking us to return the truck.

COLLEEN H. 
Rating:
1.0

Better customer service. Shouldn't have to wait while they work on classic cars. Also got charged for stuff that I didn't ask for or receive. Still waiting on customer service to contact me regarding being overcharged

Brendan S. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
3.0

Customer did not leave a comment.

Rachel G. 
Rating:
5.0

My experience at this location was great! Very helpful team!

Vanessa F. 
Rating:
5.0

Customer did not leave a comment.

EGAN S. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
4.0

Customer did not leave a comment.

Jane C. 
Rating:
5.0

Customer did not leave a comment.

ELMER M. 
Rating:
4.0

This place is kind of strange because you have to go into some auto shop and find the kid that runs the U-Haul part of it, after that though the kid is very friendly and very respectful and super helpful, I like this location and I will go there if I decide to ever use U-Haul again.

Joshua K. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
4.0

Instructions on dropping off equipment would be recommended! And I mean coming from the Uhaul text messages! Personnel from the drop location has no fault! Uhaul themselves should send messages with more information than just an address!!!!!!

David G. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
2.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Booked online at night and picked up next day. Check out was easy Hooked up trailer and was gone in 18 mins. WOW! RETURN EASY TOO. Their hours may be limited but they do have a night drop box. Staff was very easy to work with. They have a good variety of uhaul equipment. I recommend!!

Deirdre M. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
3.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

The gentleman that helped me with my trailer return was friendly and efficient. He showed me where to place the trailer. He unhooked it and I was on my way. Straight forward no nonsense! We will use them again.

Alexander C. 
Rating:
5.0

Customer did not leave a comment.

Jan A. 
Rating:
5.0

This location was the best. I had to change my reservation multiple times at the last minute until the moving day arrived. What a great experience. And the price was much better than Budget or Penske. Keep up the good work. 5 stars for everything.

Kenneth J. 
Rating:
5.0

Good work and good people

Mohammed Y. 
Rating:
5.0

In and out quickly no problems.

William J. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
4.0

Customer did not leave a comment.

Bo J. 
Rating:
5.0

Customer did not leave a comment.

Ninive E. 
Rating:
5.0

Very easy process and helpful owners at the location.

William R. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Very professional

Richard B. 
Rating:
5.0

Nothing. This location is very accommodating and friendly. Already have another rental scheduled at this location and will use them every time I need a u-haul.

Edward B. 
Rating:
5.0

Excellent customer service!! Took care of my current U-Haul reservation and helped me with another one! Definitely recommend.

Rebecca K. 
Rating:
5.0

Staff was very friendly and helpful

Anne K. 
Rating:
3.0

No military discount Cab of the truck was full of pet hair Mechanical issue, thankfully I made it before it broke down. I will not recommend uhaul to any of my friends or family. Very disappointed in uhaul.

Chris M. 
Rating:
3.0

Customer did not leave a comment.

Daniel M. 
Rating:
3.0

No problems. It was a drop off after hours.

BENJAMIN H. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

SALEEM C. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
3.0

Customer did not leave a comment.

Larry S. 
Rating:
3.0

I had a horrible experience and need refunding issues to me. I need to be contacted directly by customer service

Heather G. 
Rating:
3.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Bernadean B. 
Rating:
5.0

Customer did not leave a comment.

Andres D. 
Rating:
5.0

Customer did not leave a comment.

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

This location was an eazy drop off. Thank you

JENNIFER B. 
Rating:
4.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Jeremy did great He called customer returning truck to make sure they were on time

ronald H. 
Rating:
4.0

Customer did not leave a comment.

Maxine T. 
Rating:
5.0

Customer did not leave a comment.

Jack K. 
Rating:
4.0

Customer did not leave a comment.

Sherry C. 
Rating:
4.0

Need to keep the size of truck closer to the size requested. We had ordered a 10' and wound up with 20' it was a bit big to drive. Especially for my wife she is not a truck driver lol, but she pulled it off. Thank God. 10 extra ft is not someone can easily adjust to.

Tara M. 
Rating:
3.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

The uhaul person was very helpful, completed the work, and got us on our way quickly. Highly recommend!

Kelli W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Not much more you could have done. They were prompted and got me on the road quickly.

David S. 
Rating:
3.0

Needed a representative since the last place shorted me on moving pads but no one was on site at 11 am.

Charles O. 
Rating:
1.0

I want to know what these charges are on my card. Please consider me, thanks in advance .

LOTOSHA P. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
4.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Awesome service

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

SONYA F. 
Rating:
5.0

Customer did not leave a comment.

jacob M. 
Rating:
5.0

Customer did not leave a comment.

Kymberlee C. 
Rating:
1.0

No one was onsite at 11:45 am to take custody of the trailer. I would use this location again because I had a great experience during a previous rental.

Glenn H. 
Rating:
4.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
5.0

Customer did not leave a comment.

kevin T. 
Rating:
1.0

Customer did not leave a comment.

JOHN O. 
Rating:
3.0

The hub on the trailer blew out this trailer never should have been on the road. Customer service was supposed to follow up about the danger uhaul put me and others in on the road

Tyler S. 
Rating:
2.0

Tire light on and said to still take it. Should of told me prior.

Peter H. 
Rating:
5.0

Keep doing what you do. every thing was as expected. would use yall again. thank you

Donna P. 
Rating:
3.0

I did not see the personnel, I just dropped the keys in a drop box. It is very close to my house so it is a very convenient location.

Paul D. 
Rating:
5.0

Well done.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Ronnie M. 
Rating:
5.0

The place was closed when we got there so I'm really not able to rate it.

DANA R. 
Rating:
3.0

The equipment had been damaged when I picked it up. I did not notice the damage until I was working with the trailer. It appears to have been repaired. I was quite nervous the entire time that I would be implicated in this previous situation. I expect the equipment to be fairly pristine or noted as otherwise. Clearly, this deficiency was both long existing and a non-issue from a functional standpoint. The fellow at the location was nice. But the location is very substandard. It is really a dilapidated operation. I would not return there only as I do not feel comfortable or safe.

James S. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
2.0

Check tie down straps and tire pressure for serviceability before providing to customers for use.

Bryan T. 
Rating:
5.0

Customer did not leave a comment.

Wei S. 
Rating:
5.0

Customer did not leave a comment.

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

SANDER K. 
Rating:
5.0

Give me a refund on my rental for the poor customer service I had to deal with in ontario!!!

Michael C. 
Rating:
5.0

Very honest upfront in my past experiences there has always been hidden fees not here Jeremy was upfront about all the cost. They didn't have the truck I needed BUT I was upgraded at no additional cost to me! The truck was speck clean and the cost was TOTALLY worth it! Thank you the great customer service!

Jessica M. 
Rating:
3.0

Did not like that 2 1/2 hours before my reservation appointment i get a text to call the scheduling department because the equipment i reserved three nights before is no longer available at the location i choose. I was redirected to a facility twelve miles further, and upon my arrival to the facility at my reservation appointment, i find that the uhaul reps are at lunch. I understand things like this happen, but it was an inconvenience that put me behind on plans.

Lorenzo E. 
No reviews have been submitted for this location.

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