Customer Reviews for Mps
(U-Haul Neighborhood Dealer)

246 reviews

33123 Glenda Dr   Magnolia, TX 77354
(Behind Valero Gas Station, @ 1488 & Royal Oaks)

(281) 305-0090

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/17/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(281) 305-0090

33123 Glenda Dr
Magnolia, TX 77354
(Behind Valero Gas Station, @ 1488 & Royal Oaks)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 5/17/2024: Closed
  • 5/18/2024: Closed
  • 5/19/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

You have everything organized perfectly! Glad to do business with you

Alexander Mkrtychyan 
Rating:
3.0

Customer did not leave a comment.

Charles Watt 
Rating:
4.0

Customer did not leave a comment.

Bruce Stone 
Rating:
3.0

Customer did not leave a comment.

Tyler Harvey 
Rating:
5.0

Really nothing. I was in and out quickly. The young man hooked it up. It was as expected coming and going.

John Green 
Rating:
5.0

Customer did not leave a comment.

Stephanie Stainbrook 
Rating:
4.0

did not have enough furniture pads for my order

Matthew Poulin 
Rating:
5.0

Friendly staff at pickup location. Process was very simple.

Alvin McCrorey 
Rating:
3.0

The trailer was great. Well engineered for carrying a motorcycle. My only comment was the right side tire was almost smooth, no tread. If I had noticed it before I left, I would have asked them to change it.

Robert Langston 
Rating:
1.0

Vehicle wasn’t clean. Gas not full. I ordered 24 moving pads and they were not to the truck. Took pictures of all the damage on the truck.

Clark Gilleo 
Rating:
5.0

Easy access and great customer service no issues with the equipment was a nice experience use the equipment thank you!!!

manuel perez 
Rating:
3.0

This location is on a side street, tucked away from view. It’s small, and a bit dark at night time when I dropped off. I prefer the larger locations or at least more well lit. Otherwise no problems at all.

Thomas Lengyel 
Rating:
3.0

Truck more than 15 years old, front lights don't work, lots of noises underneath.

Carlos Rondon 
Rating:
5.0

Customer did not leave a comment.

Mark Marciano 
Rating:
5.0

Customer did not leave a comment.

Mark Marciano 
Rating:
5.0

Yes

Rolando Cortez 
Rating:
5.0

It was closed so no person contact.

Lori Lozano 
Rating:
3.0

I was told that they closed at 12: 00 pm. So I made it back by 11:00 am only to find nobody there, nobody answered the phone, or text. Let the equipment in the driveway and had to check on it a couple dozen times throughout the weekend to make sure it was safe. Other than that, the attendant was friendly and knowledgeable.

John Georgiou 
Rating:
5.0

Customer did not leave a comment.

Darren McLane 
Rating:
4.0

A/c in truck did not work. It kept blowing at the floor and windshield even though it was on the front air vents.

Michele Paiyou 
Rating:
4.0

Service was outstanding. I would rent here again.

Thomas N Smith Cortez 
Rating:
4.0

Had to search to find someone to handle the check-out process.

Christopher Seeman 
Rating:
5.0

Very helpful we arrived early and we where able to get our trailer and get down the road.

Cory Burr 
Rating:
5.0

It has to be really, really good for me to post a review. This experience was the best I’ve had with uhaul. I picked up the truck and it was exactly what I requested. No waiting around for keys and contracts and no one wasting my time as they look stuff up on their computer. Drop off was just as easy- parked the truck, dropped off keys, and left. Got the correct bill in my email. No wasted time and everything went very smoothly. This is my new go-to uhaul location.

Aarron Montgomery 
Rating:
5.0

Pick up and drop off were very smooth. I could easily call with questions and he was very responsive and helpful. Location convenient. Would definitely use again.

Amanda Carrico 
Rating:
5.0

All good!

Alan Price 
Rating:
2.0

It would be nice to have more space. It was on a small street and had no parking for customers. It was challenging to park and to pick up and drop off the equipment. The staff were very friendly and helpful, though.

Lisa Domengeaux 
Rating:
5.0

Customer did not leave a comment.

Donest Ellis 
Rating:
5.0

Was a nice experience

Jorge Reyes 
Rating:
4.0

Customer did not leave a comment.

Phong Bui 
Rating:
3.0

Customer did not leave a comment.

choon lee 
Rating:
5.0

Customer did not leave a comment.

Alan Puckett 
Rating:
5.0

Pleasant transaction

TERRY NEUBAUM 
Rating:
5.0

Customer did not leave a comment.

Robert Gonzalez 
Rating:
5.0

I was “in and out” quickly and had good customer service.

Gregory Romanchuk 
Rating:
2.0

The location basically looks like an automotive junk yard that also has some Uhaul equipment, hidden back in a resedential area, The Uhaul representative did not properly secure the auto transport trailer to my hitch, resulting in damage to my truck when I attempted to load the car on the trailer.

MICKEY MCDANIEL 
Rating:
1.0

The guy who took the truck was rude and told me I was at the wrong location. I said this never the agreement and the lady at the Huntsville location made a mistake. And btw. I was headed to Huntsville, and I had know you were going to charge me. I would have driven it back

Beth Freeze 
Rating:
5.0

Customer did not leave a comment.

STEPHEN KERR 
Rating:
2.0

This wass the second location I had to go to. The truck that was given to mr at the first location had the ignition busted off like someone had tried to stal it, and it was missing the passeneger side blind spot mirror. I recommend blind spot mirrors when driving a 20' moving van. When I was given the truck it only had 3/8 of a tank. When I finally got the paperwork emailed to me it stated the tank was full. Turns out the truck number =on the paperwork was wrong and I was either driving the wrong truck, or there was a major paperwork error. I rented a truck in January, and it was 5 star all the way. I dont know what happened in a month, but everything went down hill. Fortunatley for us, JD took care of everything and our bill was corrected to the right mileage. Thank you JD!!

Rob Reichardt 
Rating:
5.0

It was clean but not well lit and being that I dropped off after hours the surrounding area seemed super shady. All in all it was fine but maybe more lights for the lot.

Jacob Torrez 
Rating:
5.0

Customer did not leave a comment.

Ronald Steele 
Rating:
5.0

Outstanding customer service and support!! We were very pleased and are grateful for the assistance and excellent management!!! Thanks, and keep up the amazing public assistance you render. Drop off site also did an awesome job in assisting us.

Larry Guien 
Rating:
4.0

Customer did not leave a comment.

Terry Fihaley 
Rating:
2.0

So much miscommunication overall with location and customer support.

Robert Hernandez 
Rating:
3.0

Customer did not leave a comment.

Otoniel Luna 
Rating:
5.0

Customer did not leave a comment.

JAMES RHOADS 
Rating:
3.0

I dropped off on a Sunday and this small facility was closed. The drop box for my key and contract had excellent directions so I felt comfortable leaving the truck there.

MERIDIAN TAUSSIG 
Rating:
5.0

Customer did not leave a comment.

Teresa Springer 
Rating:
5.0

Everything went perfectly. Nothing to improve.

Joe Mitchell 
Rating:
3.0

Nobody there at 10:00 am on November 12th. Phone check-in did not work even after repeated attempts. I made sure everything was in order and the truck was locked and left the key in the dropbox.

Charles Davidson 
Rating:
5.0

The young man who assists me here every time I have rented a u-haul is very nice! He does a great job, and I will always recommend this location.

Priscilla Spicer 
Rating:
4.0

Customer did not leave a comment.

Charles Davidson 
Rating:
3.0

Customer did not leave a comment.

Deborah King 
Rating:
4.0

Customer did not leave a comment.

Joey Titzman 
Rating:
5.0

Worked with my needs most excellent.

Ray Tarbell 
Rating:
5.0

Customer did not leave a comment.

Nicholas Cearley 
Rating:
5.0

Customer did not leave a comment.

Michael Kubicki 
Rating:
3.0

The appliance dolly was not in the truck which was a HUGE inconvenience considering we had many appliances to move. We had to rush over to homedepot and rent an appliance dolly which cost 3x the amount just to be able to fully do our move. I also dislike the pre check in. I did the pre check in to “save” time, however, there were all sorts of other steps for me and my husband to do with our licenses before we could take off. I feel like ALL of that should have been part of the pre-check in.

JOLYNN WILLIS 
Rating:
5.0

The 24/7 software was very difficult to use, it kept denying me access to get th3 truck. It someone hadn’t shown up when they did it would have delayed my moving plans for th3 day.

Donest Ellis 
Rating:
5.0

I thought I made the reservation at the Glenda location but when I showed up it had switched to a location on 105 in Conroe. The gentleman at the Glenda location took care of everything, changed the location back to Glenda and had the carrier I needed hooked up in 15 minutes.

James Hanigan 
Rating:
5.0

Customer did not leave a comment.

Randy Davison 
Rating:
5.0

Customer did not leave a comment.

ERIC EMENHEISER 
Rating:
3.0

No one was there when I dropped off and had to park at the edge of the street.

MARILYN CLANTON 
Rating:
5.0

Customer did not leave a comment.

Troy Peterson 
Rating:
1.0

Customer did not leave a comment.

Chris Carter 
Rating:
5.0

Customer did not leave a comment.

Michael Cholewa 
Rating:
5.0

Equipment is always clean and ready to go...In and out in five minutes every time...these guys are great and I would highly recommend this location to anyone,

Kurt Krause 
Rating:
5.0

Customer did not leave a comment.

rafael morles 
Rating:
3.0

Customer did not leave a comment.

Clay Burkhard 
Rating:
3.0

Was easy to pick up and drop off.

Bobby Unnasch 
Rating:
5.0

Customer did not leave a comment.

trey Jennings 
Rating:
4.0

Customer did not leave a comment.

Mitchell Vicknair 
Rating:
5.0

Nothing, great service

edgar dunsmoor 
Rating:
5.0

Customer did not leave a comment.

Eric Jones 
Rating:
5.0

Customer did not leave a comment.

Tyeesha Bruce 
Rating:
1.0

I have used uhaul two times in the past 3 months and the pickup and drop off have been nothing but a nightmare your system is 100% trash and doesn't work

Kyle Munnings 
Rating:
3.0

Customer did not leave a comment.

Antwonne Ward 
Rating:
3.0

Need lockable hitch.

Randy Killian 
Rating:
3.0

Location was a drop off only. No one was there when we arrived and we used the online system to return the truck.

Scott Angerman 
Rating:
5.0

Jeremy was professional and did a great job hooking up the Uhaul.

BOBBIE DEMANDANTE 
Rating:
3.0

Customer did not leave a comment.

Dan Ross 
Rating:
5.0

Friendly, fast and convenient

Donald Rogers 
Rating:
5.0

I didn't get the young man's name who helped me but he was super duper above average and outstanding in every way possible and his courtesy, efficiency, and assistance was greatly appreciated.

Retha Rambin 
Rating:
5.0

Customer did not leave a comment.

Hal Comstock 
Rating:
3.0

No one was on duty. Used drop box.

JOSEPH TOWNSEND 
Rating:
3.0

The trailer was in the back lot so not easy to access.

Gregory Swinney 
Rating:
1.0

Customer did not leave a comment.

Shawn Dewalt 
Rating:
5.0

Customer did not leave a comment.

Terri Clendennen 
Rating:
5.0

Great and easy rental. Trailer worked great and guy that helped with everything real cool and made it all easy. Will rent from again.

ROY CRUSH 
Rating:
3.0

It was ok, not much parking.

Chad Pollack 
Rating:
5.0

Customer did not leave a comment.

Richard Wilkins 
Rating:
3.0

Customer did not leave a comment.

Nick Castjohn 
Rating:
5.0

Customer did not leave a comment.

Michael Moody 
Rating:
5.0

Customer did not leave a comment.

Johnny Rodriguez 
Rating:
5.0

Fix your piece of shit worthless app so it accepts pictures so I don't have to store your shitty truck on my driveway overnight. Seriously, read the reviews on the play store and get a fucking clue. IT DOESN'T WORK!

Mark Talley 
Rating:
2.0

Uhaul trailer was dirty on the outside and had back grease on the inside. When I went to return the trailer during business hours, no one was there to meet me and so I just left it.

Patricia Noble 
Rating:
5.0

Ratchet needed a little help. WD-40 seemed to do the trick on the car hauler

Richard Bradley 
Rating:
2.0

Customer did not leave a comment.

rodney merimon 
Rating:
5.0

Customer did not leave a comment.

Fred Camarillo 
Rating:
5.0

Great customer service!

Joshua Hardin 
No reviews have been submitted for this location.

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