Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul Headquarters (?)made the rental drop off location jump through hoops (on-line, on app, etc) for use to be able to turn it in as rental location did not specific specific drop off location, although we told the guy who rented it the drop of location, but he could not enter it on our contract. It all worked out!
Micheal McNamara
Rating:
5.0
Customer did not leave a comment.
Jacob Crossley
Rating:
4.0
Customer did not leave a comment.
Jessica Butler
Rating:
3.0
Customer did not leave a comment.
Robert Done
Rating:
5.0
Always have recommended MountainToppers for U-Haul needs. Always the best service and equipment recommendations in Cache valley. The trucks are all the same, so the people are the driving force.
Michael Moser
Rating:
3.0
Customer did not leave a comment.
Leticia Masuyama
Rating:
5.0
Customer did not leave a comment.
Anthony Coon
Rating:
4.0
Customer did not leave a comment.
Raymond Price
Rating:
3.0
Customer did not leave a comment.
Shane Hunsaker
Rating:
3.0
Customer did not leave a comment.
Dakota Lange
Rating:
1.0
Terrible pick up process
Jessica Schvaneveldt
Rating:
3.0
Customer did not leave a comment.
gary roller
Rating:
5.0
Customer did not leave a comment.
Dave Karren
Rating:
5.0
Customer did not leave a comment.
Dennis Spraggins
Rating:
5.0
Customer did not leave a comment.
Brant Mccombs
Rating:
5.0
Easy to work with and always entertaining!
Shuna Hartley
Rating:
5.0
The owner is great to work with.
J WADE MARTIN
Rating:
5.0
Customer did not leave a comment.
Rating:
4.0
Customer did not leave a comment.
Brian Zepp
Rating:
5.0
I was skeptical of using a car dolly again. I had a flat tire on one I rented in 2019 and sat on the side of the freeway for 5 hours waiting for a repair person. This trip was great with no issues.
Chris Drake
Rating:
3.0
Contract paper said tank was at 3/4 but was less.
Dennis Woolf
Rating:
1.0
I had to hook up the trailer the guy didn't even come out side the trailer was filthy not cleaned out there was a pile of used moving blankets left in the unit and it stunk like motor oil
Marcus Carton
Rating:
4.0
Customer did not leave a comment.
MICHAEL PLOWMAN
Rating:
5.0
Customer did not leave a comment.
Kurtis Knudsen
Rating:
3.0
Customer did not leave a comment.
Tom Sharrock
Rating:
4.0
Customer did not leave a comment.
Otay Mounsena
Rating:
5.0
Customer did not leave a comment.
Sandra Geary
Rating:
1.0
There just thow the keys at me and said it got full insurance have fun with it
Kenneth Means
Rating:
5.0
Mountain Toppers staff was very friendly and helpful. They made it easy to pick up and drop off.
Kim Larson
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Hiram Young
Rating:
5.0
Customer did not leave a comment.
Brett Hugie
Rating:
5.0
I keep asking very easy to work with nice gentleman in and out we were done would recommend them
MARK PERKINS
Rating:
3.0
The only reason I rated a little low and not to recommend is the place is hard to get into and out of.
Jason Jeppesen
Rating:
5.0
Customer did not leave a comment.
Fredrick Hendricks
Rating:
3.0
Service was great. Contact was very friendly. Unfortunately when I received the truck the AC didn’t blow through the dash vents. Unless there’s a truck I don’t know about I couldn’t get it to blow cool air through the dash.
Austin Butterworth
Rating:
5.0
Customer did not leave a comment.
Christopher Weber
Rating:
5.0
Staff were friendly, easy to work with. Equipment was in great shape. I have rented from this vendor before and will in the future.
Robert Elder
Rating:
5.0
Customer did not leave a comment.
Cassandra Barker
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Tom Stoddard
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Deiane Burch
Rating:
5.0
Customer did not leave a comment.
Marilee Bunch
Rating:
5.0
Customer did not leave a comment.
MICHELLE Hobbs
Rating:
1.0
At pickup, the odometer read 20 miles higher than the contract. They said they didn’t know how to change it on the contract but would adjust the ending mileage when I dropped it off. Moving day couldn’t be changed so I had to roll with it. They closed at 1pm so I had to do an after hours drop off. this was online and now I have been charged for 47 miles when I only drove 27. I am feeling scammed right now.
Alex Price
Rating:
5.0
Customer did not leave a comment.
Shishir Rimal
Rating:
4.0
Customer did not leave a comment.
MARK HODGES
Rating:
5.0
Customer did not leave a comment.
michelle bray
Rating:
4.0
Customer did not leave a comment.
Neal Larson
Rating:
5.0
Customer did not leave a comment.
ATHENA MADSEN
Rating:
5.0
Customer did not leave a comment.
Marty Mickelson
Rating:
2.0
Customer did not leave a comment.
jody sandbarg
Rating:
4.0
Customer did not leave a comment.
Michelle Gregory
Rating:
5.0
Customer did not leave a comment.
Eric Nielson
Rating:
5.0
Friendly and fast service. They definitely went out of their way to make my experience an A+!
Eric Nielson
Rating:
5.0
Customer did not leave a comment.
Ladell Hoth
Rating:
3.0
Customer did not leave a comment.
Cloey Padilla
Rating:
2.0
Customer did not leave a comment.
Trey Hirschi
Rating:
5.0
Customer did not leave a comment.
John Lee
Rating:
2.0
Clean the place up and make it easier to get into. I drive class A vehicles and it was still a hassle trying to for somewhere to park the vehicle.
KALER WEBB
Rating:
5.0
Thank you for your friendly kind service and the awesome trailer. We will use you again. Thanks
darlene von
Rating:
5.0
Arthur , at Mountain Toppers, was a huge help. He was great to work with.
Hurt Snyder
Rating:
5.0
Customer did not leave a comment.
Dale Smith
Rating:
4.0
The people were nice but the place is run down and dirty. It could use a clan and remodel
Crystalyn Muhwezi
Rating:
5.0
Customer did not leave a comment.
Brett Quilter
Rating:
1.0
They charged my wife 3 days after telling us they wouldn’t charge us for the days cause they got the miles wrong from Hyde park locations. Gonna see me real soon and in court.
TANYA GONZALES
Rating:
3.0
When I picked up the truck it was filthy. The back had dirt I had to sweep out. There was mud in the cab of the truck. The windows were so dirty I could hardly see out of them, and there were food wrappers in the cab. I cleaned all these things but felt that the truck cap could still use some cleaning. I was honest with my drop off questionnaire and they charged me $25 for cleaning. I guess I should have made them clean it before I took it, but it had taken so long I just needed to get out of there.
Dean Bloxham
Rating:
2.0
Customer did not leave a comment.
Anthony Ramirez
Rating:
3.0
Customer did not leave a comment.
Corbin Michael
Rating:
5.0
Customer did not leave a comment.
kirk ochoa
Rating:
5.0
Customer did not leave a comment.
Patrick Olsen
Rating:
5.0
Customer did not leave a comment.
Christopher Knighton
Rating:
4.0
Customer did not leave a comment.
Marshall Winder
Rating:
3.0
Customer did not leave a comment.
JEFFREY COCHRAN
Rating:
5.0
Check in was quickly done. No problems.
James Benedict
Rating:
5.0
Drop of was easy and zero stress. I was in no and out in just a few minutes. I will use again.
Mark Hutcheson
Rating:
3.0
Customer did not leave a comment.
john dodgen
Rating:
5.0
Customer did not leave a comment.
Gary Blake
Rating:
3.0
Rentals were kept in a field full of snow. It took me 15-20 mins to get the car ready to drive while I cleaned all of the snow off the windshield and while I waited for the frozen ice on the lock of the back door to melt to be able to open the door.
The inside was dirty, smelled like smoke, and had trash in it.
Dennis Posadas
Rating:
4.0
Customer did not leave a comment.
Leslie Webber
Rating:
5.0
The main guy in there has rented to me several times and is always friendly and professional.
Mitchell Rogers
Rating:
4.0
Customer did not leave a comment.
Stanley Kitchen
Rating:
5.0
Customer did not leave a comment.
Richard Middleton
Rating:
5.0
Customer did not leave a comment.
yudi diaz
Rating:
5.0
Customer did not leave a comment.
CURTIS JONES
Rating:
4.0
Customer did not leave a comment.
LIDVIN KJERENGTROEN
Rating:
5.0
Customer did not leave a comment.
Daniel Edwards
Rating:
2.0
Customer did not leave a comment.
Ashley Jones
Rating:
4.0
Customer did not leave a comment.
Kenna Forsberg
Rating:
4.0
Customer did not leave a comment.
Kurt Baker
Rating:
5.0
Customer did not leave a comment.
Cody Smith
Rating:
5.0
Great service!!!
ALBERT MANTZ
Rating:
4.0
The share location instructions on the mobile site were incomplete. There needed to be one more step of allowing in the iphone settings under Safari to make this work.
JERRY POULSEN
Rating:
5.0
Customer did not leave a comment.
Deen Burch
Rating:
5.0
Customer did not leave a comment.
Deen Burch
Rating:
4.0
Customer did not leave a comment.
Larry Williams
Rating:
5.0
Outstanding experience.
Mike Banning
|
Overall Experience
Rating:
5.0
The u-boxes worked really well
Patrice Martin
|
Overall Experience
Rating:
5.0
They were very accommodating and kind. I would definitely refer them to my friends and family.
Tiffany Frandsen
|
Overall Experience
Rating:
5.0
Friendly and accommodating Great location to work with. Thanks for your help!