Customer Reviews for Mountain Toppers Inc
(U-Haul Neighborhood Dealer)

599 reviews

3880 N Hwy 91   Hyde Park, UT 84318
(@ Hyde Park)

(435) 563-8511

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 563-8511

3880 N Hwy 91
Hyde Park, UT 84318
(@ Hyde Park)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Charged me double that was was quoted. I returned the item after the business closed on the weekend. even though they verbally confirmed that only will charge for 1 day. called the store several times and they keep promising me that refund will be processed. HORRIBEL service!!! Will dispute the CC charge.

Michael M 
Rating:
4.0

Very friendly and helpful.

Troy J 
Rating:
5.0

They had it ready to go. Very great experience.

Glenn D 
Rating:
1.0

We have rented with UHaul many times. This place was the WORST! Dirty, creepy, etc. Also, we had to wait almost an hour for our truck, which is not OK. Moving day is a BUSY day with no time to waste!

KJ F 
Rating:
1.0

The man working there was unprofessional, made multiple jokes regarding women in science (as I am a recent graduate), and went on about how covid is not real when it was not brought up. Uhaul was filled with trash, sunglasses, eyelashes, dirt, and chips. It took over a half an hour to get out of this location. If it was not one of the only uhaul locations in Logan, I would have never went there.

Kaitlyn W 
Rating:
1.0

The worker at this location was unfriendly, rude and not customer oriented at all. Although the truck was ready and everything was in place, I would not recommend the location because of the man at the desk.

Margaret P 
Rating:
5.0

Customer did not leave a comment.

Heather M 
Rating:
4.0

Customer did not leave a comment.

Mitch S 
Rating:
2.0

I ordered an appliance dolly and it was not in the truck. When I went to the office, which was two buildings away from where the truck was parked, I waited for 10 minutes before anyone came from the back room. The dolly they gave me was very old with rough wheels. Not a pleasant experience with them.

Lorin M 
Rating:
3.0

The drop off location is not marked and two buildings away from the office. I had to make a difficult turn around to get the trailer to the correct location.

Seth H 
Rating:
3.0

Nothing. Both the pick up and drop off were so fast. I was in and out in a heat beat. Your check in and out is so much better then years ago.

Justin A 
Rating:
5.0

U-Haul Headquarters (?)made the rental drop off location jump through hoops (on-line, on app, etc) for use to be able to turn it in as rental location did not specific specific drop off location, although we told the guy who rented it the drop of location, but he could not enter it on our contract. It all worked out!

Micheal M 
Rating:
5.0

Customer did not leave a comment.

Jacob C 
Rating:
4.0

Customer did not leave a comment.

Jessica B 
Rating:
3.0

Customer did not leave a comment.

Robert D 
Rating:
5.0

Always have recommended MountainToppers for U-Haul needs. Always the best service and equipment recommendations in Cache valley. The trucks are all the same, so the people are the driving force.

Michael M 
Rating:
3.0

Customer did not leave a comment.

Leticia M 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
4.0

Customer did not leave a comment.

Raymond P 
Rating:
3.0

Customer did not leave a comment.

Shane H 
Rating:
3.0

Customer did not leave a comment.

Dakota L 
Rating:
1.0

Terrible pick up process

Jessica S 
Rating:
3.0

Customer did not leave a comment.

gary r 
Rating:
5.0

Customer did not leave a comment.

Dave K 
Rating:
5.0

Customer did not leave a comment.

Dennis S 
Rating:
5.0

Customer did not leave a comment.

Brant M 
Rating:
5.0

Easy to work with and always entertaining!

Shuna H 
Rating:
5.0

The owner is great to work with.

J W 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Customer did not leave a comment.

Brian Z 
Rating:
5.0

I was skeptical of using a car dolly again. I had a flat tire on one I rented in 2019 and sat on the side of the freeway for 5 hours waiting for a repair person. This trip was great with no issues.

Chris D 
Rating:
3.0

Contract paper said tank was at 3/4 but was less.

Dennis W 
Rating:
1.0

I had to hook up the trailer the guy didn't even come out side the trailer was filthy not cleaned out there was a pile of used moving blankets left in the unit and it stunk like motor oil

Marcus C 
Rating:
4.0

Customer did not leave a comment.

MICHAEL P 
Rating:
5.0

Customer did not leave a comment.

Kurtis K 
Rating:
3.0

Customer did not leave a comment.

Tom S 
Rating:
4.0

Customer did not leave a comment.

Otay M 
Rating:
5.0

Customer did not leave a comment.

Sandra G 
Rating:
1.0

There just thow the keys at me and said it got full insurance have fun with it

Kenneth M 
Rating:
5.0

Mountain Toppers staff was very friendly and helpful. They made it easy to pick up and drop off.

Kim L 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Hiram Y 
Rating:
5.0

Customer did not leave a comment.

Brett H 
Rating:
5.0

I keep asking very easy to work with nice gentleman in and out we were done would recommend them

MARK P 
Rating:
3.0

The only reason I rated a little low and not to recommend is the place is hard to get into and out of.

Jason J 
Rating:
5.0

Customer did not leave a comment.

Fredrick H 
Rating:
3.0

Service was great. Contact was very friendly. Unfortunately when I received the truck the AC didn’t blow through the dash vents. Unless there’s a truck I don’t know about I couldn’t get it to blow cool air through the dash.

Austin B 
Rating:
5.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Staff were friendly, easy to work with. Equipment was in great shape. I have rented from this vendor before and will in the future.

Robert E 
Rating:
5.0

Customer did not leave a comment.

Cassandra B 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Tom S 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Deiane B 
Rating:
5.0

Customer did not leave a comment.

Marilee B 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
1.0

At pickup, the odometer read 20 miles higher than the contract. They said they didn’t know how to change it on the contract but would adjust the ending mileage when I dropped it off. Moving day couldn’t be changed so I had to roll with it. They closed at 1pm so I had to do an after hours drop off. this was online and now I have been charged for 47 miles when I only drove 27. I am feeling scammed right now.

Alex P 
Rating:
5.0

Customer did not leave a comment.

Shishir R 
Rating:
4.0

Customer did not leave a comment.

MARK H 
Rating:
5.0

Customer did not leave a comment.

michelle b 
Rating:
4.0

Customer did not leave a comment.

Neal L 
Rating:
5.0

Customer did not leave a comment.

ATHENA M 
Rating:
5.0

Customer did not leave a comment.

Marty M 
Rating:
2.0

Customer did not leave a comment.

jody s 
Rating:
4.0

Customer did not leave a comment.

Michelle G 
Rating:
5.0

Customer did not leave a comment.

Eric N 
Rating:
5.0

Friendly and fast service. They definitely went out of their way to make my experience an A+!

Eric N 
Rating:
5.0

Customer did not leave a comment.

Ladell H 
Rating:
3.0

Customer did not leave a comment.

Cloey P 
Rating:
2.0

Customer did not leave a comment.

Trey H 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
2.0

Clean the place up and make it easier to get into. I drive class A vehicles and it was still a hassle trying to for somewhere to park the vehicle.

KALER W 
Rating:
5.0

Thank you for your friendly kind service and the awesome trailer. We will use you again. Thanks

darlene v 
Rating:
5.0

Arthur , at Mountain Toppers, was a huge help. He was great to work with.

Hurt S 
Rating:
5.0

Customer did not leave a comment.

Dale S 
Rating:
4.0

The people were nice but the place is run down and dirty. It could use a clan and remodel

Crystalyn M 
Rating:
5.0

Customer did not leave a comment.

Brett Q 
Rating:
1.0

They charged my wife 3 days after telling us they wouldn’t charge us for the days cause they got the miles wrong from Hyde park locations. Gonna see me real soon and in court.

TANYA G 
Rating:
3.0

When I picked up the truck it was filthy. The back had dirt I had to sweep out. There was mud in the cab of the truck. The windows were so dirty I could hardly see out of them, and there were food wrappers in the cab. I cleaned all these things but felt that the truck cap could still use some cleaning. I was honest with my drop off questionnaire and they charged me $25 for cleaning. I guess I should have made them clean it before I took it, but it had taken so long I just needed to get out of there.

Dean B 
Rating:
2.0

Customer did not leave a comment.

Anthony R 
Rating:
3.0

Customer did not leave a comment.

Corbin M 
Rating:
5.0

Customer did not leave a comment.

kirk o 
Rating:
5.0

Customer did not leave a comment.

Patrick O 
Rating:
5.0

Customer did not leave a comment.

Christopher K 
Rating:
4.0

Customer did not leave a comment.

Marshall W 
Rating:
3.0

Customer did not leave a comment.

JEFFREY C 
Rating:
5.0

Check in was quickly done. No problems.

James B 
Rating:
5.0

Drop of was easy and zero stress. I was in no and out in just a few minutes. I will use again.

Mark H 
Rating:
3.0

Customer did not leave a comment.

john d 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
3.0

Rentals were kept in a field full of snow. It took me 15-20 mins to get the car ready to drive while I cleaned all of the snow off the windshield and while I waited for the frozen ice on the lock of the back door to melt to be able to open the door. The inside was dirty, smelled like smoke, and had trash in it.

Dennis P 
Rating:
4.0

Customer did not leave a comment.

Leslie W 
Rating:
5.0

The main guy in there has rented to me several times and is always friendly and professional.

Mitchell R 
Rating:
4.0

Customer did not leave a comment.

Stanley K 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Customer did not leave a comment.

yudi d 
Rating:
5.0

Customer did not leave a comment.

CURTIS J 
Rating:
5.0

Outstanding experience.

Mike B  |  Overall Experience 
Rating:
5.0

The u-boxes worked really well

Patrice M  |  Overall Experience 
Rating:
5.0

They were very accommodating and kind. I would definitely refer them to my friends and family.

Tiffany F  |  Overall Experience 
Rating:
5.0

Friendly and accommodating Great location to work with. Thanks for your help!

Rowen H  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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