El cliente no dejó un comentario.Terrence B.
Customer Reviews for Mount Pocono Self Storage
(U-Haul Neighborhood Dealer)
Tobyhanna, PA 18466
(1 1/2 mi past 940/611/196 intersect/pizza hut)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 10 a. m. - 4:30 p. m.
- Mar.: 9 a. m. - 4:30 p. m.
- Mié: 9 a. m. - 1:30 p. m.
- Jue.- vie.: 9 a. m. - 4:30 p. m.
- Sáb. - dom.: 9 a. m. - 1:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RAYMOND A.
Give the staff a raise! Their fantastic.Christopher V.
As a business owner I'm always looking to improve. But as I was served at this location I couldn't see anything out of order great customer service very friendly with excellent instructions on how to use and return back Equipment. I give it a 9.75 only because all businesses could improve in some kind of way but I just cannot find one at the moment.Erik L.
El cliente no dejó un comentario.PETER R.
El cliente no dejó un comentario.FRANK S.
Staff very friendly, helpful and communicativeDevrel C.
El cliente no dejó un comentario.Kyesha H.
Location was fine, staff was nice too. But the 26 footer I ordered online was not there when I went to pick it up. If I would've known that I would've just went somewhere closer for the 15 ft one they gave me. Like I said, staff was nice, uhaul just need to get their shit togetherJia C.
The staff at this location was fantastic to work with! Would highly recommend.Davis B.
El cliente no dejó un comentario.JOSE A.
El cliente no dejó un comentario.Patrick M.
The young lady in the office was wonderfully helpful.Grace F.
Overall great experience, after 100k trucks need to be decommissioned. Due to excess ware on motor and transmission. Highly maintained vehicles.Herman S.
Nothing. Experience was as good as could be expected.Gary G.
El cliente no dejó un comentario.Yusuf B.
El cliente no dejó un comentario.Chetan P.
Renting equipment from Mount Pocono Self Storage is always a breeze. Rose is very helpful and friendly.Meylin S.
great location and customer service! very convenient! 10 stars!david R.
El cliente no dejó un comentario.Argirios Z.
El cliente no dejó un comentario.Salah A.
I was told my reservation was canceled the day before I needed the truck. Then after I complained I got a call back saying my reservation was good. When I went to pick up the tuck at 9:00 am on August 6th I was told my reservation was canceled again! I reserved the truck in June for August 6th and stopped in the office on August 2nd to confirm we were good to go. Thankfully the woman in the office on the morning of the 6th let me have a truck! Give her a raise for doing the right thing! I don't understand how after going through all the online prompts and showing up at the office on August 2nd confirming my reservation that some how my reservation got canceled!!! I had a closing on my mother's home this week and it was a very stressful experience dealing with U-Haul!James M.
I can easily say I recommend that place to anyone. The girl who works there nice / always smiling even is bad weather. GraciasBogdan N.
They were quick and helpful!Kendal H.
Cannot think of anything to improve this site Rosie and staff are top notch.Vincent G.
The only thing they said they email mail me my bill which I have not received yetAntonio D.
El cliente no dejó un comentario.Meylin S.
This location was fine. Reserving the truck online was terrible. We had reserved the truck for pickup in State College. At 4:00 p.m. the day before they called to say they didn't have one, EVEN THOUGH WE HAD RESERVED ONE! YOUR MISTAKE cost me over $200 in additional costs.Scott H.
El cliente no dejó un comentario.Edisson A.
The lady who helped us was very kind and helpful. She showed us everything we needed to know before we headed out.Abigail S.
Rose in Tobyhanna is great. She is personable, professional and efficient.Philip D.
El cliente no dejó un comentario.Sharon P.
The contract I had was with the woman who answered the phone. She was very kind by adjusting her voice and speed of talking when I said I am hard of hearing. She talked to me two more times and helping me out again in a very professional way. When I met her she was smiling and help full. the Man on staff was equally kind, professional and very helpful. I have rented 3 uhalls over the last year and this uhall office was very much better than the others.Ralph P.
El cliente no dejó un comentario.Kathy S.
Customer service was greatMelinda P.
Needs to be cleaned and maintained betterCatherine M.
Customer service is excellent!Brian G.
Great Service.Terence B.
The vehicle was perfect. The front desk, Rose, was perfect. Great experience.Mary A.
Awesome staff in office !John M.
Nothing that I can think ofJuan J.
El cliente no dejó un comentario.Wilson C.
El cliente no dejó un comentario.SYMANTHA H.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Jose P.
Since we used after hour drop off did not have contact with anyone but we had talked with people there before to check rinks out.Erika P.
Keep doing what you're doingThomas S.
El cliente no dejó un comentario.Marc r W.
El cliente no dejó un comentario.edward N.
El cliente no dejó un comentario.Ismael S.
El cliente no dejó un comentario.Ismael S.
Second time we rented a truck from this location. Great experience!Valerie J.
El cliente no dejó un comentario.Akmal K.
Keep doing what you do this location is greatSALVATORE P.
This was my 3rd time dropping off a rental at this location.Plenty of room for drop off.It was early Sunday morning so the facility was closed.However,from past experience,I know the staff is very nice & professional.Richard S.
El cliente no dejó un comentario.RENITTA S.
El cliente no dejó un comentario.ANDRIA F.
There are some trucks that are in need of bodywork other than that the service was great. I didn't get the name of the lady that was working the afternoon shift on Tuesday around 4:15 but she was fantastic. Helpful and knowledgeable.Rina B.
El cliente no dejó un comentario.Roger M.
Very kind staff, all who took care of me.Simbel S.
El cliente no dejó un comentario.SUNIL C.
El cliente no dejó un comentario.Carol J.
Nothing everything was handled by the receptionist and she helped me with everythingTRAYVON T.
The staff is always pleasantTAMEKA D.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Rizwan K.
El cliente no dejó un comentario.Jason C.
El cliente no dejó un comentario.STEVEN Y.
El cliente no dejó un comentario.Willis R.
its few times i rent UHAUL truck .greatBOGDAN N.
I'm being honest customer service what is very respectful and helpful not sure if I can say anything need improvementTroy L.
El cliente no dejó un comentario.Neil R.
Wonderful experience all around . Check in and out , and the safety checks are much appreciated. Trailer operated flawlessly!8James M.
El cliente no dejó un comentario.nontrell T.
Fast friendly easy and convenient!Lisa L.
El cliente no dejó un comentario.Miroslaw W.
Awesome customer service!Nicolls G.
El cliente no dejó un comentario.Andrea T.
El cliente no dejó un comentario.Karen L.
Staff are very helpfulMichael S.
Employees were friendly , knowledgeable and helpful Very good experience and would recommend them to my family and friendsCynthia R.
El cliente no dejó un comentario.Lorenzo E.
El cliente no dejó un comentario.Betty E.
El cliente no dejó un comentario.Catherine M.
El cliente no dejó un comentario.Nick S.
El cliente no dejó un comentario.Rivabavia C.
Clean, friendly, easy.STEVEN D.
El cliente no dejó un comentario.Jimmy N.
El cliente no dejó un comentario.Tarsha H.
El cliente no dejó un comentario.Tarsha H.
El cliente no dejó un comentario.JENNIFER S.
Nothing, GREAT customer service.Raymond R.
I was able to recover some of my personal property from my divorce and move it cross country without anyone even knowing that I returned to PA for a few hours. The 15' truck was great except that it didn't have Cruise Control and the phone charging USB outlets didn't work, but I brought one that plugged into a 12v outlet in the truck. I will definitely be using U-Haul again in the future, it was a smooth move.Mark M.
very friendly neat n clean..also i loved the online check in option made my counter time little to none!HASSANA T.
My recent experience was everything.. I was extremely happy with my service at this location.. Rose the manager is the best her customer service is awesome she's always nice to her customers and she's does her best to make sure her customers are satisfied.. Thank you so much for everything Rose🥰🥰🥰🥰Sha Mecca A.