Customer Reviews for Moulin Rouge Storage
(U-Haul Neighborhood Dealer)

949 comentarios

3640 University Center Dr   Las Vegas, NV 89169

(702) 362-7215

Horario

  • Lun. - jue.:
    7 a. m. - 6 p. m.
  • Fri–Sat
    7 a. m. - 7 p. m.
  • Domingo
    7 a. m. - 6 p. m.
Horario especial
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(702) 362-7215

3640 University Center Dr
Las Vegas, NV 89169

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 6 p. m.
  • Fri–Sat
    7 a. m. - 7 p. m.
  • Domingo
    7 a. m. - 6 p. m.
Horario especial
  • 12/25/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ALMA GUADALUPE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

The woman manager who met us was helpful and friendly!

TIMOTHY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

Kelly was amazing, so easy to work with. Give them a raise! :)

Noah S. 
Clasificación:
5.0

Outstanding. Service personnel were very friendly and helpful. I highly recommend this place to everyone.

John A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

In & out great

AGAPITO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
4.0

The lady I worked with was extremely nice and helpful. The process of getting the vehicle and dropping it off was very easy. As for the location, I didn't love that there wasn't a place for me to park my car on-site while I did my move.

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ofer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

I'm a local businessman, I go to this location on a regular basis, sometime I need a truck sometimes a van Always Good Service and Clean Vehicles !!!!

Scylar L. 
Clasificación:
5.0

Fantastic communication, thank you so much

mohammad J. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
3.0

Fund and rebuild both facilities owner station to have a safe and secure environment. Rebuilding a secure intake yard are for customers and owners. Since the neighborhood is pretty rough.

Chuck S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ofer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALISONPAIGE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy T. 
Clasificación:
5.0

Nothing to improve... Their customer service is the BEST!

Chekesha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana H. 
Clasificación:
5.0

I need to be reimbursed for charges. My truck was unsafe and made my trip very uncomfortable. The truck has been abused and the muffler started to drag after 70 miles out of las Vegas. I had to drive 60 miles to get to a rest stop to pull out some wire coat hangers to tie it up. I would like a to be reimbursed for the inconvenience Please forward me to the right people to talk to. The truck needs to be inspected. The windshield wiper blades didn't work, and the muffler needs repairing and the inside of the box is damaged. Rain leaked inside and damaged a lot of my brand new in box gear. I'm going to be billing you on that also. To make things easier please point me in the right direction or I will be calling our company attorney. Gracias.

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

Ofer does a great job. He needs to go back to the Commercial Center Location and get rid of the Mills operation.

tom C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott A. 
Clasificación:
3.0

the site was fine except the parking lot was to small I think you need to expand the parking lot there's no room to maneuver when you're trying to return a trailer.... but the service was excellent very professional and personable!!!

WILLIS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

patricia S. 
Clasificación:
5.0

The staff at this location was phenomenal! My original reservation got changed by UHaul and the dates got moved around which was not convenient for us because we were in the process of getting married and had a strict itinerary to keep to. They were able to deliver our truck and auto transporter on days/times that were convenient for us and even gave us a few extra days so we could have extra time after our wedding - that was much appreciated! Highly recommend this location! Staff was friendly, understanding and very professional.

TUESDAY K. 
Clasificación:
1.0

It has been over 2 weeks..I got a 160.00 on my account..I got charged 90.00..I still have no received my 70.00 back..I'm not happy

Venus A. 
Clasificación:
2.0

The associates need to clean the office trailer.

Cameron M. 
Clasificación:
5.0

very good rental

robert M. 
Clasificación:
5.0

Easy check in. I was wore out from the loading the driving & the unload. She made the check in simple. Thank you so much!

Edward W. 
Clasificación:
5.0

Nothing you guys are perfect! Highly recommend you!

Eddie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

john J. 
Clasificación:
5.0

Nada

kita B. 
Clasificación:
5.0

These folks were amazing! Helped out so much. Thanks y'all

SHANE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
1.0

Brakes jammed and tire caught on fire, had to get a new truck, need remeburstment for another truck rental because we had to rent another truck from a different location.

David N. 
Clasificación:
2.0

Staff was rude and did not give me a furniture dolly gave me a utility dolly. This was after the almost forgot all together.

ADAM C. 
Clasificación:
5.0

Ofer is great, wish he would be back to commercial center location. Current operators there don't even have lease or proper business licenses.

tom C. 
Clasificación:
5.0

The woman was very pleasant and professional.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
3.0

Very run down part of town. Lots of "questionable" people walking the street. I wouldn't want my wife or daughter to walk there.

Mark G. 
Clasificación:
5.0

Do everything good already.. thanks !

Jian Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
3.0

Everything was great. Thank you so much for providing this service.

Yvonne P. 
Clasificación:
5.0

Simple process from start to finish!

Evan H. 
Clasificación:
5.0

The lady at the moulin Rouge location was overly helpful and Charles at the lady brandy location was a Saint! Even drove me home!

JOSHUA C. 
Clasificación:
1.0

The location looks like a post apocalyptic location for a zombie movie. We initially talked through a chain link fence. Then was given the 15' truck when I reserved the 10' one. I was told my pickup time I set online was 11.30pm instead of 11.30am perhaps that was my mistake. Hard to verify. one. I noticed the discrepancy on the paperwork that I was being charged for the 15' for 29.95. When I booked the 10' for 19.95. He said he'd give me the 15' one for the price of the 10' I was sent the invoice after I returned which didn't reflect this amendment. He told me they would change it. It's been 2 days and no change was made. Each time I call it either rings out or has a busy tone. At this point I won't purse being overcharged 10 dollars. It's not worth my aggravation. I'll just leave a bad review. Have it your way. Awful service. Avoid if possible.

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Veronica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

Customer should be able to go inside instead waiting in the heat

BILLY RAY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE V. 
Clasificación:
4.0

Gracias

Brenda Goolsby T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mauricio B. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
3.0

El cliente no dejó un comentario.

charlotte S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

Always treated like royalty!

vicky T. 
Clasificación:
5.0

Nada

Ed K. 
Clasificación:
5.0

The entire U-Haul team that I worked with were absolutely awesome. Will absolutely work with them again and tell my friends.

Tucker G. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

Ofer was the best U-Haul guy ever! The calls and texts from corporate were a bit excessive honestly

anton B. 
Clasificación:
3.0

The truck was high mileage. The drivers door has to be slammed to close all the way. The steering is very loose. Probably time for retirement of that vehicle. Staff was friendly and helpful. Tough location to park and they really should have a office upfront.

Robert E. 
Clasificación:
3.0

No parking available on site difficult to drive i had to back end from busy street

Joan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chekesha G. 
Clasificación:
5.0

I was amazed on how they get things done so efficiently. Highly recommended.

Gina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
2.0

The location does not have ample parking for customers much less for equipment. To attach the car dolly to the truck we had to park park of the truck into traffic.

Jordan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette M. 
Clasificación:
3.0

The location was not in an ideal part of town but the gentleman was very helpful and pleasant

TAMSEN P. 
Clasificación:
1.0

Fill your own trucks with gas. Have a place for people to wait out of the heat. Be polite when the customer is returning the vehicle and asks for a receipt instead of acting like I've requested the world.

Clayton E. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shuang L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHASE G. 
Clasificación:
1.0

Very dirty parking lot, hooker on corner, illegal/loitering at liquor store where drop off was (Overall Sketchy) but was 2min from my location so only good thing about it.

tina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Absolutely Unmatched service!! Thank you!!

sara V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marshall M. 
Clasificación:
3.0

Kelly was Exceptional !

SANDEEP K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chekesha G. 
Clasificación:
2.0

I believe there was high crime in this area. Barb wire everywhere and no office someone just appear behind gate talking to me from line 20ft back.

Joseph L. 
Clasificación:
4.0

Did not have the equipment I had reserved. Had to take a 10-footer which was not ideal for what I needed.

Richard E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Travares C. 
Clasificación:
2.0

The location was crappy however the people working were amazing!!!! They were so kind and friendly. Get them nicer working conditions.

Joey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE V. 
Clasificación:
3.0

El cliente no dejó un comentario.

SANDEEP K. 
Clasificación:
5.0

At this location, I am relaxed, the vehicles if they have damage, they're properly documented and I never have an issue at the end. I don't think I will go to another location anymore in NV since I have tried that and I didn't like the service. This place is my go to place. Janet and Kellie are very sweet

Chekesha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher M. 
Clasificación:
4.0

Fix the doorbell

VIJAYASHIMHA K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rony M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

walther p.  |  Overall Experience 
Clasificación:
5.0

The staff, and management were very friendly. With the pandemic happening, I was late on a few payments. They were very understanding of my situation, and were completely helpful in easing my stress during the difficult time I was having. There were a few times even before the pandemic, that I had to wait for someone for about 20 minutes to open the gate so I could get to my unit. Other than that, I don't have one complaint. It was very secure, and always very clean.

Nicholas B.  |  Overall Experience 
Clasificación:
1.0

When i called this location the person that answered was rude and then stated when trying to cancel the unit that he didn't have anything open anyway so it didn't matter..

Tyann S. | Reservación
Clasificación:
5.0

nbghv

paris b. | Reservación
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