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Guy O.
Customer Reviews for Moulin Rouge Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The gentlemen we dealt with was phenomenal!. Great customwr service and person in general
Jatina S.Good experience. No complaints. Very helpful staff.
John K.They charged me for gas even though I filled it up before drop off
Robert G.Nothing I can think of. Great experience and customer service!
Ricardo D.No complaints, service was fast and painless. They did everything right for a smooth in and out experience.
JOSEPH ROBERT D.Good location
David C.Employee initially said that i have no reservation. They only acted when i showed them the email with the reservation number
Nathaniel C.I made a reservation for a specific location. After confirmation, that location was changed by you. I was forced to leave my car in the hood where it vandalized. Moreover, there was added miles and gas incurred due to the post confirmation change. Unacceptable
Brian K.The inside of the truck was filthy. It seemed as if it was never wiped down. Horrible COVID-19 protocols.
JENNIFER JOY J.I really appreciate uhaul in a pinch Greathouse
TERRY LENARD H.Agent was super awesome, efficient, courteous and accommodating. Aloha from Hawaii.
Mailelani L.Amazing Would come back again
KINDRED MEADOW W.The owner/Mgr was very helpful and accommodating. I know where I'll be renting my next uhaul from him for sure!
LUIZ S.I went there the service was excellent
Peter K.Best service in Las Vegas
Jesus S.This location was 10 miles from where my auto transport pickup was. Not what I reserved for. I had to drop my car at the transport location and Uber to the truck pickup location. When I got back to the transport location they did not know how to hook up the transport and load the vehicle. Totally unacceptable.
Timothy T.Nice people to deal with,very helpful!
Lieh H.This was my first time using a hitch I called to see what's the place open , The young lady told me they didn't close until 8 PM I got there at 7:00 PM no one was there so I went to security guard came by I asked him what am I supposed to do because I have a hitch and it needs to be lifted off my car. Yeah a long story short no one was there to get the hitch off my car and when the security guard called his manager they told him to tell me that I need to take it off myself because they don't do that there this location and I had to ask someone else to help me take it off the car well and doing so because I couldn't keep his hitch that my car was damaged in the process it shipped a little plastic piece off of my car. Because I will never ever rent U-Haul Nora well I'll tell a friend to use U-Haul. This experience has been really bad for me and even when I talk to the customer service lady I explain to her what was going on.
HARLETTE M.This U-Haul is the best GUARANTEED!
Jesus S.Be courteous and continue helping. Thanks so much for helping us. First time driving pick-up truck. A great feeling! Made me very comfortable with their greeting. I've already recommended some folks. Have a great day!
Nicole L.The truck was never cleaned. There were 3 big pools of a very sticky material in the truck. The blankets were never cleaned. It turned out they were FULL of clay and dirt and ended up in our living room. When I called back to make it aware there was absolutely no care, said it was the process and NO CUSTOMER SERVICE. I attempted to call the main number and the automated computer said the wait time to speak to someone would be 53 minutes. BUYER BEWARE OF LACK OF ANY CUSTOMER SERVICE
Ira G.Thank you again Ofer for your fantastic customer service and the greatest of attitudes.
Guy O.Fantastic customer service, very easy self drop off !
Leroy H.Best U-Haul service in Las Vegas
Jesus S.Maybe a little faster
Shawn K.went above and beyond thanks for the professional service
SHAWN L.The manager whose name is Ofer, again provided great customer service starting out with a friendly good evening and an ice cold bottle of water. Ofer made the process of renting quick and easy. I always rent from here rather than anywhere else hands down.
Guy O.Another great rental excellent prompt service.
Guy O.Excellent experience. No complaints
Rhonda S.The Service was fantastic! Got in and felt welcome! Friendly staff...took the time to go thru information and payment! Enjoy the extra help in getting me a extend day!!! I highly recommend Moulin Rouge Storage Place for UHAUL Pickup!!! 10 Stars!!!!
Stephanie L.This is the best customer service uhaul location ever
Nancy L.Fantastic service again.
Guy O.Representative of U-Haul is on premises, very fast and friendly customer service. Love the place. Would recommend to anyone hauling a house load or just a simple mattress!
Andrea G.I selected a different pick up locations was not notified of the change until the day before my pick up. This location was also alot hurther than the pick up location I originally requested.
Timothu V.I went over a few miles from the original 20 I told them I would drive. When I returned the truck I told them I went over a few but the reason a went over a few was because when I was on the freeway, the side mirror kept moving and I could see anything to my right and I was afraid I would hit someone trying to move right. From then on I only used surface streets and that caused the additional mileage. Not only that, that truck was empty and I was told that if I left put fuel and left it at 1/4 tank I would be credited $38.50, I left it more at 3/8 and got the $38.50 but I still got charge for the few miles extra.
George H.Moulin Rouge Storage is an excellent ambassador for U-Haul. They picked us up at the airport free of charge and would not accept a tip. They went through great lengths to get us our truck and auto transport. We initially thought we would have to go to two separate locations to get both items but they personally pulled it together.
James H.The truck that I used the middle council was dirty like the user before spilled juice in the ucup holders. I cleaned it. This is still my top place that meet my need to rent a truck from. Hands down !
Letish K.The best service.
Jesus S.This place, the staff, are consistent on greeting you with energy and happiness, getting your U-Haul quickly and just professional. This is my number one spot in all of Las Vegas to rent a U-Haul.
GUY WENDELL O.I was a little lost of where to go. There were more water fill stations then signs of what to do. I did find a door bell after I spoke with an employee who was very professional. A larger sign near the door bell may be needed like "ring me and wait here!".
Simon K.This is a very small location without an actual office. Admittedly it's not the best area of town and initially looks very sketchy. I stood outside for a bit when a masked person came to the gate. He asked for my information and went to get my moving van. While he was doing so I received a message from Uhaul and answered the questions asked. It wasn't long before he pulled up with the vehicle. I have to say this gentleman was extremely friendly and pleasant to deal with. I was very impressed with how kind he was. When I dropped off the vehicle the next day, despite how busy he was, he remained the perfect customer service agent. He was just such a joy!! I'm not looking to move for some time, but I will definitely be happy to come here again.
Melissa L.Nothing!
RAMON ANTONIO V.Very nice and polite and quick in and out. Use the app.
Charles V.The employees at this location are by far the most friendly ones I have got to interact with out of any U-Haul location I had visited before. Great customer service.
Frank M.Best U-Haul rental in Las Vegas.
JESUS F.James was terrific and the vehicle was clean and ready to roll.
Alison R.Not much, never had this great of service before
PAUL M.the man we spoke and deal with was very kind and friendly, he is awesome.
Lorna C.Call the location ahead of time before using the online reservation form. There is a significant gap in communication between the individual U-haul locations and U-haul corporate.
Brandon W.Just Thanks!
RAMON ANTONIO V.The gentleman was super kind and very friendly to me and my friend!
MEGAN MARIA H.The older gentleman i delt with made the whole experience extremely streamlined. I couldnt believe how rasy he made everything!!! Thank you soooo much!!!
MATTHEW RANDOLPH M.Fast and friendly
Danette L.Have staff available during drop off. Have reasonable rates for rental (it was 6x cost to get back to NC as it was to get to Vegas)!
MICHAEL F.Everything was fine. As usual, James was a great help and is a great friend.
QUINLAN WESLEY F.Not Comment.
RAMON ANTONIO V.the manager/owner of the moulin rouge facility is always professional and friendly. I used this place several times . Excellent uhaul branch. I recommend this location !ðŸ'
Peter A.The best Uhaul in Las Vegas, NV
Jesus S.Best customer service possible.
GUY WENDELL O.Very Prompt, Quick, and Ready to get you in and out!
Comiesha L.One of the friendly, coolest uhaul people I've ever encountered! And I've rented a LOT, and from a LOT of uhauls around the country!!
BOTIELUS B.