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Comentarios de los clientes para Moulin Rouge Storage
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Testimonios de clientes recientes de Moulin Rouge Storage
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The gentleman that helped me was amazing. I was in need of a truck immediately. He did everything he could to make it happen without a reservation.
James was great to work with. He was in tune with our needs and extremely helpful to us from beginning to end. Thanks so much
Smooth and seamless rental experience, the gentlemen that assisted me could not have been more courteous and professional. Thx for making this easy.
Service is always good.
Nothing at all.
Easy access from the street and the personnel got me out of there quick!
The staff at this location quickly disconnected the trailer and had me me on my way in under 10 minutes of my arrival. The only downside was with the quick service I forgot to take my lock off the trailer.
Very good service and nice . Best guy i have ever met at uhaul
The gentleman that helped us was friendly, fast, and provided top notch customer service.
Great job. No improvement needed.
Wonderful experience! Super easy in every way.
The manager James was outstanding! He really took care of every facet of the rental. He expertly attached the trailer, was very friendly and courteous and offered expert advice that helped with the hauling we needed to do. I appreciate this high quality service. When we returned, he was standing by, had us on our way in 2 minutes, emailed the receipt. Fantastic service! Thank you!
They delivered the truck to me the night before which was great!
Nothing. Please keep up the good work. I've utilized this area a couple of years ago and experience the same treatment means a lot to me!
James has excellent customer services efficient and very helpful.
I will continue to use this location in the future.
Señor Ofer was an awesome gentleman and good people. Hard to find people like this in important times. Thank you Ofer and to your business for.helping me move..
Uhaul called me twice to reschedule. This was the 3rd location that was scheduled. I was told by the Uhaul representative on the phone that they would discount my bill by $50. I think the person at this facility created a new order when I showed up. He said the discount was applied but it was not reflected in the bill. Will I ever get the $50 you all promised me? I mentioned this again last night to one of your reps who helped me get lockout service. He didn't address the issue either.
James Was excellent! As soon as he we got arrived, we were greeted with a warm welcome. He effortlessly told us about everything the truck comes with, and we should refill gas before bringing it back. & even a flawless return, with us being tired from moving, Printed our receipt within 1 min,cracked a couple & welcomed us back for any of our needs! Love it here, will recommend anyone I know who's moving. Easily the best uhaul experience I've ever had!
Best location I've ever been to hands down
Used him before. Honest and nice.
Very, nice and professional staff.
this has been The best uhaul rental place i have ever been to!!! The truck(s) were clean and ran well. The staff were helpful and made our move smooth as moving could be. i Will highly recommend to everyone i know. thank you!!!
No problem with my visit!
Really appreciate the hospitality provided.
I did not drop off at this location, and I turned the truck on the 17th of December around 10:00 am at Auto Lab, 3109 Losee Rd, North Las Vegas NV 89030 to Michael. Some one let the truck out on my credit card account and charged 1,332.12 fraudulent charges.
N/A Only 1 reason for my return for rentals is Mgr.James!!
Truck smelled like cigarettes
Picking up the trailer was a pleasant experience. No issues, very professional.
Ofer was very nice. He even delivered the truck to my door! He did everything he could to make the experience a good one.
Top notch! The best Uhaul experience I've ever had. James was on top of everything. My check in and check out was so smooth and easy. Moving can be stressful so starting my experience and ending it in such a positive way really set a great tone for my day!
James was amazing! Best experience I have had in a long time!
No thing it was fine!
Excellent service. I was met at the gate and was Immediately taken care of. Everything was explained completely with a smile!
He went above and beyond for me . very nice man hooked me up and got me going on my way fast. A++++ Service. Thank you very much.
The staff, and management were very friendly. With the pandemic happening, I was late on a few payments. They were very understanding of my situation, and were completely helpful in easing my stress during the difficult time I was having. There were a few times even before the pandemic, that I had to wait for someone for about 20 minutes to open the gate so I could get to my unit. Other than that, I don’t have one complaint. It was very secure, and always very clean.
The ugly old man was rude at first when we was at the gates he had a nasty attitude is because we had a car in the back he started calling us names saying fuck, bitch and more and I don't even know the ugly old man and it looks like he wanted to fight and of course I called him names back if u nice to me I will be nice too that was the worst customer service ever
Great Service and Attention. Will Rent from here Again.
Nothing! Excellent service. Super friendly and efficient. Highly recommend.
The person helping me was great, but it's in an awful part of town.
Both James and Oscar were really great to work with. Oscar was a big help in getting the car carrier hooked up correctly. We really appreciate their help!!
If you have a driver license from out of state of Nevada, there are some vehicles you are not allowed to rent. I rented a van and since I have a Texas driver license, they couldn't let me rent the van and instead gave me a big truck I didn't need. Also I reserved the van for two days but the truck they gave me was only for 6 hours. The guy said I cannot rent a track for more than 6 hours. So I have to go back and rent again for the second day.
Nothing it was perfect thanks
A+++++++++++++++++
Nothing truck was ready to go!
Amazing service, James was kind, professional , he explained everything about the truck and what is needed to be done to prevent extra charges. I went 3 times and all 3 times I found everything I was looking for. Definitely will come back.
My schedule was hectic and the pickup location email confusing. The guys were very accommodating to my running late. This year everything is so stressful, so their kindness went a long way.
The place looked like Fort Knox, equipment was not on rental property. Was in strip mall parking lot. Would never go there again.
We reserved a truck at a location that was less than 5 minutes from our home, 5 days prior from when we needed it. Less than 2 hours before we were set to pick up, we were notified that we had to go to a different location, over 25 minutes away from our home. We contacted the original location (not a U-Haul location), and they told us that U-Haul should have given us 24 hour notice if the pick up location changed. This was extremely inconvenient since we were on a schedule and were only given 2 HOURS notice of this change. We had to pay for extra gas as well because the location was so far from our home. If your partner locations say that per U-Haul, customers are supposed to be notified 24 hours before of changes, I don't understand how U-Haul themselves didn't follow their own rule.
Excellent business. Very professional friendly location. He called me as soon as I was at the gate. Brought the truck right away and he even added a few perks. Thank you. He went the extra mile. I hope his business flourishes as he deserves to be appreciated for his kindness, courtesy and professionalism.
Ofer was the best! He helped me out with a last minute long distance rental. Never had an issue with a uhaul but Ofer went above and beyond.
Make sure there is a ramp that goes with the truck.
We needed a truck quickly to pick up a second hand shelving unit, James helped us get in and out quickly, had I known it was this easy before I would have done it this way instead of paying a small fortune to hire someone else . The location is a short walk home, which was also a big bonus, I have used uhaul in the past and always had great experiences
Have more than 1 employee working and notify people in the mobile check-in site that this location does not have self check-in and pickup, there may be a longer than normal wait due to 1 employee on site and he might not be there. The employee himself was excellent and very professional.
The staff at this location were *EXTREMELY* courteous and helpful. They went above and beyond to make my U-Haul experience as painless as possible, despite U-Haul's price gouging and charging several hundred dollars above the quoted price from the reservation. I would recommend this location to anyone needing moving or storage assistance!!
The inside of the windshield was so dirty it glared up on the freeway and I had to pull over and clean the windshield on the side of the 15 freeway. The windshield was so bad it made the vehicle unsafe to drive because all I could see was glare. I had to take a longer route to avoid the 18. This freeway has no divider and choose to take the longer route to the 210 for my own safety. I was charger for the extra miles. Extremely upset about the condition of the truck when it was released to me
Completely excellent all the way around from the professional friendly service to quality product an easy to get ahold of would absolutely recommend to anyone and everyone
James was extremely helpful.
The man on location helped us right away and was extra informative about our truck. I appreciate his time and friendly service.
No Comment
When i called this location the person that answered was rude and then stated when trying to cancel the unit that he didn't have anything open anyway so it didn't matter..
nbghv
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